Jobs Available at Allan Gray Orbis Foundation

Objectives of Role

• Evaluating Hardware and Software: Assessing current systems and recommending improvements.
• Consulting with Stakeholders: Advising on IT solutions for business requirements
• System Design: Assist in designing system architecture and interfaces to meet business requirements
• System Testing and Quality Assurance: Regularly testing systems to ensure they function correctly.
• User Training and Support: Training users on new systems and providing ongoing support.
• Implementation Support: Assist in the implementation and enhancement of business applications.
• Post-Implementation Support: Provide ongoing support and troubleshoot post-deployment issues.
• Documentation: Writing instruction manuals and documenting system interfaces.
• Collaboration: Working with IT teams and developers to implement new systems and features.
• All employees in Shared Services are individually and collectively responsible for customer excellence and will be measured in accordance with agreed Service Level Agreements.

Experience and Qualifications

• Bachelor’s degree in Business Administration, Finance, Information Technology, or related field.
• Minimum of 1-3 years of experience in system development, with a focus on digitalization and process improvement.
• Minimum of 1 – 3 years in gathering business requirements for system implementations
• Basic understanding of business processes in Finance, IT, and HR
• Technical knowledge of software development, business information systems, and programming languages
• Familiarity with programming languages such as Python or R for data manipulation and analysis
• Proficiency in extracting, analyzing, and reporting data from various systems. Experience with tools like SQL, Excel, Tableau, or Power BI for creating detailed reports and visualizations
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams )

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Objectives of Role

• Lead the implementation and maintenance of cutting-edge application solutions, including Service Desk, HR systems, and Finance systems based on the strategic requirements of system owners and Group IT.
• Manage vendor relationships with third-party service providers to ensure excellent service delivery.
• Oversee the design, enablement, and delivery of core applications, ensuring seamless integration between different systems.
• Collaborate with stakeholders on procurement, innovation, development, change management, and maintenance of Information Systems architecture.
• Provide user administration support through our service desk, and perform system configuration and maintenance tasks to ensure efficient availability of systems.
• Manage core and ancillary license agreements to ensure compliance and efficiency.
• Generate detailed reports and visualizations using tools like SQL, Excel, Tableau, or Power BI to support data-driven decision-making.
• Establish ITIL systems and processes to support our shared services model, ensuring efficiency, effectiveness, and continuous improvement.
• Lead and contribute to strategic Information System projects, driving innovation and efficiency.
• Implement data governance principles and manage security, compliance, cybersecurity, incident management, and General IT Contrrol audit compliance relating to application systems.
• Optimize application performance and provide training and communication to end-users.
• All employees in Shared Services are individually and collectively responsible for customer excellence and will be measured in accordance with agreed Service Level Agreements.

Experience and Qualifications

Qualification and technical skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in application management, preferably with ERP. Payroll and Finance System experience.
• 3- 5 years in a similar role.
• ITIL Certification.
• Familiarity with agile project management methodologies.
• Excellent communication and stakeholder management skills.

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Objectives of Role

• Lead the identification of business requirements and the documentation of processes to support technology and process transformation initiatives.
• Collaborate with stakeholders to develop and refine solution strategies that meet business needs.
• Ensure the quality of proposed solutions through rigorous quality assurance practices.
• Drive change management efforts to facilitate the smooth adoption of new systems and processes.
• Design and deliver training programs to support the implementation of solutions.
• Participate in developing solutions when necessary, demonstrating a hands-on approach to problem-solving.
• Act as a liaison between the business and technical teams, ensuring clear communication and alignment of objectives.
• All employees in Shared Services are individually and collectively responsible for customer excellence and will be measured in accordance with agreed Service Level Agreements.

Experience and Qualifications

• Relevant university degree (Accounting, Commerce, Finance or Engineering).
• Minimum of 5 years of experience as a Business Analyst, with a focus on digitalization and process improvement.
• Proven track record of successful project management and implementation of business solutions.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically.
• Excellent communication and interpersonal skills, with experience in stakeholder management.
• Familiarity with change management principles and methodologies.