Jobs Available at Barron

Job Objectives and Functions

• Supervision and Leadership
• Lead and supervise a team of embroidery operators, ensuring they adhere to production schedules and quality standards.
• Provide guidance, training, and support to team members to enhance their skills and productivity.
• Motivate and inspire team members to meet production targets while maintaining quality.

Production Management

• Plan and organize embroidery production schedules to meet customer deadlines and orders.
• Monitor production processes to ensure efficient workflow and identify areas for improvement.
• Coordinate with other departments, such as design and quality control, to ensure smooth production processes.

Quality Control

• Implement and enforce quality control procedures to maintain high standards of embroidery work.
• Conduct regular inspections of finished products to identify any defects or issues and take corrective actions.
• Work closely with quality assurance team to address any quality-related concerns.

Equipment Maintenance

• Oversee the maintenance and upkeep of embroidery machines and equipment to ensure they operate smoothly.
• Schedule regular maintenance checks and repairs to minimize downtime and maximize efficiency.

Inventory Management

• Manage inventory of materials, threads, and supplies required for embroidery production.
• Coordinate with procurement team to ensure timely replenishment of stock to avoid production delays.

Safety and Compliance

• Enforce safety protocols and guidelines to ensure a safe working environment for all employees.
• Ensure compliance with relevant regulations and standards in the embroidery industry.

Job Requirements

Qualifications and Experience

• Proven experience in embroidery production, with at least [3-4 years] in a supervisory or managerial role.
• Knowledge of safety regulations and compliance standards in the textile industry.
• A degree or certification in textile production, embroidery, or a related field is preferred.
• In-depth knowledge of embroidery techniques, materials, and equipment.
• Proficiency in using embroidery software and equipment.

Skills

• Strong leadership and team management skills, with the ability to motivate and inspire team members.
• Excellent organizational and time management skills to effectively plan and prioritize production tasks.
• Attention to detail and a commitment to maintaining high quality standards.
• Problem-solving abilities to address production issues and implement solutions.
• Good communication skills to liaise with team members, management, and other departments.

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Customer Assistance

• Resolve escalated issues and provide solutions
• Give feedback on resolved issues to sales team/clients
• Follow up on non-resolved issue

People Management  

• Monitor time and attendance daily.
• Manage leave of RC’s and provide leave feedback to ASM when necessary.
• Conduct Goal setting and Performance Reviews for RC’s.
• Take corrective action where required and manage all HR driven initiatives and reviews for RC’s.

Sales Administration 

• Provide sales support to the ASM and RSM.
• Provide detailed feedback on SOP report from Power BI by liaising with the entire RC sales team daily.
• Maintain an accurate database of customer information.
• Create and maintain shared files for the sales team.
• Relay customer concerns or queries to relevant person.

Sales analysis and reporting  

• Pull different types of sales reports as and when needed.
• Identifying problems with orders on the system and work with the sales team to resolve the issues.
• Evaluate sales data and identify opportunities for cross selling, upselling and branding and work with sales team member to execute.
• Responsible for analysing and presenting the effectiveness of sales campaigns and making recommendations on how to improve it.

Job Requirements

Qualifications

• NQF 7 in Business Administration/Office Management 
• 2 to 3 years' Office manager or Sales Supervisor  
• Wholesale Clothing and Apparel
• Corporate Gifting

Skills, Abilities and Job-Related Knowledge

• Customer care
• Data analysis
• Sales Knowledge
• Product Knowledge
• Problem solving skills
• Verbal Reasoning
• Numerical reasoning
• Excel - Intermediate
• ERP - Microsoft D365 is desirable
• Multi-tasking
• Email and Phone etiquette
• Communication skills
• Coordination skills