Jobs Available at Lindt and Sprungli

Store Operations:

• Management of the daily operations of Lindt retail Boutique
• Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
• Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service
• Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
• Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
• Develop and grow Corporate Sales business and strategy
• Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
• Maintain high standards for cleanliness and food/product safety
• Open and close the Boutique according to shift plan
• Conduct monthly reports as required by Head Office

Marketing:

• Seek out local marketing opportunities and support corporate marketing initiatives
• Implement local marketing initiatives driven by the Marketing department
• Compliance with price changes and corporate merchandising initiatives
• Maintain store merchandising presentation to company standards

Requirements

Qualifications:

• 2-4 years retail management experience
• Tertiary education preferred
• Strong verbal and written communication skills
• Familiar with social media channels
• Strong time management habits
• A self-starter with an ability to work both independently and as a team member
• Excellent attention to detail, organizational and excellent multi-tasking skills
• Computer literacy in Microsoft, Excel and Outlook
• Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills
• Sales oriented, able to develop and build business
• A talent for sales and selling
• A passion of chocolate!
• Friendly
• Outgoing
• Proactive

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Key Responsibilities (include but are not limited to the following):

• Review the forecast monthly by brand, channel and customer in collaboration with sales leaders, supply chain & planning;
• Support the Finance Manager and Head of Commercial Finance with month end reporting, budget and forecasting processes, and ad-hoc reporting requirements and IT related projects;
• Support the Director of Sales and Key Accounts team via business partnering, analysis, opportunity assessments and quarterly performance reviews;
• Develop and maintain accurate customer and brand contribution statements and evaluate the financial data to provide meaningful insights to management;
• Assimilating financial data into valuable information to create daily, weekly, and monthly reporting of pertinent financial information to all departments and key stakeholders.
• Ensure all pricing and promotions for customers are reflected accurately in SAP;
• Monitor monthly promotional and operating expenses in comparison with Budget and latest estimates;
• Monitor new product launches and sales in comparison with targets;
• Analyze promotional ROI performance and suggest recommendations;
• Partner with the Head of Supply Chain and Senior Planner to assess the effectiveness of current processes and to suggest and implement improvements;
• Assist product managers with the costing for new product development;
• Financial modelling and price simulation analysis.
• Administrator for the business intelligence warehouse (IBM Cognos);
• Work closely with cross-functional teams, including sales, marketing, and operations, to understand their financial needs and provide proactive and reactive support to achieve business objectives;
• Provide accurate views on risks and opportunities.

Requirements

Qualifications, Experience & Skills Required:

• Educated to degree level or equivalent. Degrees in Finance, Statistics and Economics considered to be an advantage
• Experience in the area of Accounting/Controlling or internal/external audit with strong wholesale and marketing interest.
• Experience in financial analysis, budgeting, and forecasting within a commercial setting.
• Proficient in financial modeling and advanced proficiency in Microsoft Excel.
• SAP experience considered to be an advantage.
• Proficient at Microsoft Office – Word, PowerPoint, and Outlook
• High caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance driven, tenacious and goal orientated
• Strong communication, networking & influencing skills
• Innovative problem-solving ability and can facilitate change
• Able to lead cross functional teams both internally and externally
• Proven ability to conduct complex, quantitative, and statistical analyses complimented with qualitative inputs from multiple sources to draw conclusions and make recommendations
• Ability to think outside the box when searching for solutions to problems
• Highly numerate with excellent analytical skills and attention to detail
• Well-organized and able to set priorities and clear targets.
• High degree of flexibility
• Able to grow with the level of responsibilities and with the size and structure of the business