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  • Posted: Jan 15, 2025
    Deadline: Not specified
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    We're SA's fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years... and we're just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chic...
    Read more about this company

     

    HR Generalist - Distribution Centre (Centurion)

    Job Description

    • The HR Generalist will oversee HR operations and staff at the designated distribution centers. This role involves supporting and executing HR functions such as recruitment, payroll, performance management, compliance, and employee relations while ensuring HR practices align with company standards. The candidate will also focus on facilitating key HR processes, ensuring policy compliance, and driving strategic initiatives to enhance employee engagement, development, and organizational efficiency.

    DUTIES AND RESPONSIBILITIES:

    • Staff Oversight and Leadership
    • Recruitment and Onboarding:
    • Facilitate interviews and induction processes for all designated DCs.
    • Act as a recruitment champion by managing hiring for roles at JHB, PLK, and Botswana.
    • Documentation and Compliance:
    • Complete and collate employee documents to ensure accuracy and proper record-keeping.
    • Manage IOD (Injury on Duty) submissions and Department of Labour cases.
    • Assist with disciplinary inquiries, Department of Labour matters, and CCMA cases.
    • Ensure adherence to South African labour legislation and the company’s employee relations guidelines and code of conduct.

    HR Policies and Procedures:

    • Review HR policies to ensure consistency across the DC’s and align with organizational goals.
    • Implement and maintain HR policies across all designated DCs.
    • Assist in designing and improving HR systems and procedures to enhance department efficiency.

    Performance Management and Training:

    • Execute the integrated performance management (IPM) cycle efficiently.
    • Identify and implement training and development initiatives to upskill employees.
    • Assist in training and development programs for staff across all DCs.

    Employee Relations and Wellness:

    • Communicate and assist DC’s with HR-related matters and queries.
    • Participate in employee wellness drives and initiatives to enhance engagement and morale.
    • Initiate and oversee disciplinary hearings when necessary.

    Payroll and Leave Administration:

    • Process payroll using Sage Payroll 300.
    • Review and ensure the accuracy of payroll files for JHB, PLK, and Botswana.
    • Manage leave administration for all designated DCs.

    Operational Efficiency:

    • Ensure Employee Self-Service (ESS) systems operate efficiently and resolve issues promptly.
    • Develop strategies to reduce absenteeism rates.

    Collaboration and Support:

    • Work closely with General Managers at all designated DCs to provide comprehensive HR support.
    • Travel to DC PLK and other regions as needed for inspections and HR[1]related support.

    Management of Time Attendance Clocking Software:

    • Oversee the management and supervision of the time attendance clocking software to ensure the system is functional across all designated DCs.
    • Ensure accurate time and attendance data is available for payroll and reporting purposes.

    REQUIREMENTS:

    • Matric Certificate
    • HR related degree is preferable
    • Minimum 3–5 years of experience in a generalist HR role
    • Payroll Processing experience (Sage Payroll 300 experience is advantageous)
    • Proficient in the Microsoft Suite (advanced in excel)
    • Ability to manage HR functions across multiple locations.

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    Legal Assistant

    Job Description

    • The Legal Assistant at Pedros will provide comprehensive administrative and legal support to the legal team, ensuring effective operations and compliance with company and legal standards. The ideal candidate will have strong organizational skills, attention to detail, and proficiency in Microsoft Word and Excel. Intelligence, discretion, and a proactive approach are essential qualities for success in this role.

    Duties and Responsibilities

    • Administrative Support:
    • Prepare, proofread, and format legal documents and correspondence using Microsoft Word.
    • Organize and maintain legal files, ensuring accessibility and compliance with confidentiality standards.
    • Manage schedules, including arranging meetings, hearings, and travel for the legal team.
    • Legal Operations:
    • Conduct preliminary legal research and summarize findings for review by the legal team.
    • Monitor and update legal databases, ensuring accurate record-keeping.
    • Assist in reviewing and finalizing contracts, agreements, and other legal documents.
    • Communication and Liaison:
    • Serve as a point of contact between the legal team, internal departments, and external stakeholders.
    • Handle routine correspondence, inquiries, and follow-ups with requestors as well as with retainer attorneys and vendors.
    • Compliance and Confidentiality:
    • Ensure adherence to legal and regulatory requirements in all documentation and communications.
    • Maintain strict confidentiality of all sensitive information and legal matters.

    Qualifications & Experience

    • Diploma or degree in Paralegal Studies, Legal Studies, or a related field.
    • Minimum 2 years of experience in a legal support role or similar capacity. 
    • Ability to use excel.
    • Ability to work with AI software.
    • Familiarity with legal research databases is advantageous.

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    Operations Manager - Centurion

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • Implement Operations Management Framework across the organization
    • Support and enable the sustainability and profitability of existing and potential stakeholders
    • Expand the scope, growth, and clientele of the brand
    • Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
    • Proven ability to manage operational issues at stores
    • Proven ability to manage quality control and compliance in line with SOP
    • Ability to achieve sales and GP% target
    • People management
    • Handling all operational issues for allocated stores
    • Ensuring quality and optimal compliance with SOP
    • Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximize net profitability
    • Assisting Franchise partners in trouble shooting
    • Attending to customer complaints and implementing corrective action
    • Attending to weekly reports on stores
    • People Management – Plan, organize, lead and control subordinates to ensure store objectives are met or exceeded
    • Coach and develop the team

    REQUIREMENTS: 

    • Marketing/Business Development /Business Administration
    • Franchise/Corporate Store experience
    • POS experience
    • At least 2 years’ experience as an Operations Manager
    • MS Office (advanced)

    go to method of application »

    IT Support Technician

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • An experienced IT Support Technician with 3-5 years of experience to provide comprehensive technical support and maintain our IT infrastructure
    • Technical Troubleshooting: Diagnose and resolve complex technical issues involving software, hardware, and network systems
    • Infrastructure Management: Assist in the maintenance and administration of servers, network devices, and other critical IT infrastructure
    • Project Support: Collaborate with IT team members on larger IT projects, providing technical expertise and support
    • User Support: Provide direct support to users, addressing issues related to computer systems, hardware, and software. This includes setting up new user accounts and managing access control
    • Training and Guidance: Offer training and guidance to users to enhance their understanding of systems and applications
    • Documentation: Maintain detailed records of technical issues, resolutions, and user requests. Develop and update IT documentation and procedures
    • Security Compliance: Ensure adherence to IT security policies and procedures, and assist in the implementation of security measures
    • Vendor Coordination: Liaise with external vendors for the repair and maintenance of equipment and software
    • Performance Monitoring: Monitor system performance and report on any anomalies or improvements needed
    • Emergency Response: Provide rapid response and resolution during IT emergencies or system outages

    REQUIREMENTS: 

    • 3-5 years of experience in IT support or related field
    • In-depth knowledge of computer systems, networks, and software
    • Excellent problem-solving and communication skills
    • Relevant IT certifications preferred (e.g., CompTIA, Microsoft)

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    Senior Store Manager

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • Overseeing overall operation of the restaurant/ take-away
    • Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
    • Overseeing and managing stock control, purchasing and orders
    • Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
    • Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
    • Managing staff including discipline and work rosters.
    • Work within a team and drive the restaurant/take-away forward
    • Ensuring compliance with health and safety regulations
    • Ensure daily opening and closing procedures are conducted at the store
    • Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
    • Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
    • People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
    • Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
    • Performance evaluation of staff

    REQUIREMENTS: 

    • Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
    • GAAP experience and knowledge - Advantageous
    • Management skills
    • Organizational skills
    • Customer service and good verbal communication skills
    • Problem-solving skills

    go to method of application »

    Operations Manager - (Durban & Surrounding Areas)

    DUTIES AND RESPONSIBILITIES:

    • Implement Operations Management Framework across the organisation
    • Support and enable the sustainability and profitability of existing and potential stakeholders
    • Expand the scope, growth, and clientele of the brand
    • Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
    • Proven ability to manage operational issues at stores
    • Proven ability to manage quality control and compliance in line with SOP
    • Ability to achieve sales and GP% target
    • People management
    • Handling all operational issues for allocated stores
    • Ensuring quality and optimal compliance with SOP
    • Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximise net profitability
    • Assisting Franchise partners in trouble shooting
    • Attending to customer complaints and implementing corrective action
    • Attending to weekly reports on stores
    • People Management – Plan, organise, lead and control subordinates to ensure store objectives are met or exceeded
    • Coach and develop the team

    REQUIREMENTS: 

    • Marketing/Business Development /Business Administration
    • Franchise/Corporate Store experience
    • GAAP/ Micros experience
    • At least 2 years’ experience as a Junior Operations Manager
    • MS Office (advanced)

    go to method of application »

    Operations Manager (Gauteng)

    DUTIES AND RESPONSIBILITIES:

    • Implement Operations Management Framework across the organisation
    • Support and enable the sustainability and profitability of existing and potential stakeholders
    • Expand the scope, growth, and clientele of the brand
    • Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
    • Proven ability to manage operational issues at stores
    • Proven ability to manage quality control and compliance in line with SOP
    • Ability to achieve sales and GP% target
    • People management
    • Handling all operational issues for allocated stores
    • Ensuring quality and optimal compliance with SOP
    • Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximise net profitability
    • Assisting Franchise partners in trouble shooting
    • Attending to customer complaints and implementing corrective action
    • Attending to weekly reports on stores
    • People Management – Plan, organise, lead and control subordinates to ensure store objectives are met or exceeded
    • Coach and develop the team

    REQUIREMENTS: 

    • Marketing/Business Development /Business Administration
    • Franchise/Corporate Store experience
    • GAAP/ Micros experience
    • At least 2 years’ experience as a Junior Operations Manager
    • MS Office (advanced)

    Method of Application

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