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  • Posted: Feb 4, 2025
    Deadline: Not specified
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    Sport is our world. This makes us passionate about designing, developing, selling and marketing footwear, apparel and accessories. In the course of more than 70 years, PUMA has made history as a creator of fast product designs for the fastest athletes on the planet: We enhance sports such as football, running and training, golf, basketball and motorsports...
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    Retail Sales Supervisor

    Your Talent

    • National Senior Certificate
    • Three to four years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record
    • Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups and facilitate store visits
    • Strong interpersonal, communication and motivational skills
    • Strong organizational and time management skills
    • Commercial acumen
    • Leadership
    • PC-skills, MS-Office Knowledge, Outlook, Internet

    Your Mission

    • Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
    • Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
    • Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
    • Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates.
    • Manage and monitor Loss Prevention education and awareness programs.
    • Directly responsible for Loss Prevention and Operational compliance within store.
    • Manage and achieve or exceed all Inventory and Shrink goals
    • Manage and communicate merchandise opportunities to Store and / or the Assistant Store Manager.
    • Participate in new store openings and/or store closings; travel may be required.
    • Responsible for accurately processing sales, exchange, and refund transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Also, responsible for processing employee transactions while adhering to the Associate Discount Policy & Procedure.
    • Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
    • Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner.
    • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
    • Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers.
    • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required.

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    Retail Marketing Manager

    Your Talent

    • Educational Qualification: Tertiary Qualification in Marketing
    • Valid Drivers License
    • Functional: 5 years experience in retail marketing or related role. Strong understanding of the retail industry and consumer behaviour. Proven track record in developing and executing successful in-store marketing campaigns. Visual Merchandise experience a bonus.
    • Industry: Sports/Fashion/Lifestyle
    • IT Skills: MS Office, AI

    KEY TASKS, DUTIES AND RESPONSIBILITIES

    • Plan the local Retail Marketing strategy in alignment with the global and local strategy (RESEC & OSEC) to optimize brand exposure and desirability, and to drive sell through. Understand the global seasonal direction, key initiative campaigns and all seasonal sales tools, and apply to planning.
    • Manage the development, production and execution of monthly window and in-store brand campaigns in a concise and innovative manner, with a focus on driving sell through and enhancing the customers in-store experience. Manage agencies to develop innovative and cost-effective sell through support solutions. Develop clear briefs for third party agencies and submit briefs well in advance of launch dates. Maximize global marketing material where relevant and follow global guidelines. Monitor product arrival date to ensure campaign installation is aligned to ISD. Ensure all campaigns are delivered in full and on time, and all relevant parties i.e. PUMA Retail HQ and store staff are briefed in advance of campaign launch dates. Manage the consistent look and feel in all PUMA stores by ensuring all in store communication is kept up to date and imagery usage requirements are adhered to in line with global launch dates and usage rights. Brief and implement local shoots where required.  
    • Explore and develop promotional and experiential activites for PUMA Retail internally or with agencies. Produce clear and concise in-store and digital communication and align with Consumer Marketing team for social media support. Develop and maintain relationships with Centre Management Marketing teams to ensure timeous communication of product/campaign launches and events via their communication channels. Plan and produce marketing elements for store revamps and new store openings. Align closely with the Manager Wholesale Concepts and team to visualize the store layouts and plan marketing materials accordingly, not limited to graphics i.e. request fixtures and fittings required for best story telling in-store.
    • Develop a travel schedule to review PUMA retail environments along with the Teamhead, Commercial Marketing and wider Retail Team. Schedule regular meetings with Retail and Eco mm teams (merchandise, VM, wholesale concepts) to ensure alignment to global guidelines, launch dates and Commercial Marketing plans. Provide daily, weekly and monthly update reports on all retail marketing activities. Manage up-to-date knowledge of current trends and competitor activities. Action regular store visits to check on installations and competitor activities.
    • Budget Management: Maximise impact with minimum spend. Use sustainability initiatives, cost-effective solutions and reduce agency costs. Budget planning, monthly tracking and reporting.

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    Custom Club Technician & Club Fitter

    Your Talent

    • National senior certificate
    • Valid Driver's License
    • Minimum 2 - 3 years of golf fitting experience, preferred.
    • Maintain a high level of product and industry knowledge by learning about new technologies and products
    • Proficient computer skills in Microsoft Office
    • Extremely reliable and dependable with high attention to detail

    Your Mission

    • Cobra PUMA Golf (CPG) is seeking a Custom Club Technician & Club fitter with a passion for golf to join our team in JHB. You will provide equipment knowledge and fitting expertise to create an engaging fitting experience in order to make equipment recommendations tailored to the customer. The ideal candidate must maintain a high level of product and industry knowledge to pass on to our customers by learning about new technologies, products, and services. In our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

    Description of Key tasks:

    • Manage the day-to-day operations of the club building and general maintenance of the workshop.
    • Ensure the workshop is maintained to the highest standard at all times, reflecting our commitment to excellence.
    • Conduct club fitting sessions within the golf studio to accurately identify the clubs best suited to each customer's game.
    • Maintain the studio to the highest standard, ensuring a professional and welcoming environment for customers.

    Method of Application

    Use the link(s) below to apply on company website.

     

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