The Building Company is the Southern African operations building material division of Pepkor. The Building Companys retail activities expand to 171 outlets throughout Southern Africa. Our branches are located in major centres in South Africa, Namibia, Swaziland and Botswana, and are managed as either corporate, joint venture or franchise stores. Our brand...
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Key Responsibilities
Process Analysis & Design
Map and document As-Is and To-Be workflows for core store functions, including:
- Sales and Customer Service
- Goods Receiving and GRN
- Stock Control
- Deliveries and Logistics
- Cash Management and Administrative Procedures
- Store Maintenance and Compliance
- Identify operational inefficiencies, redundant activities, and non-standard practices across stores.
- Design optimised “To-Be” processes that promote standardisation, simplicity, and efficiency.
- Ensure all process models align with TBCo’s enterprise architecture, technology systems, and CIO strategy.
- Maintain updated store process documentation in the central process repository.
Process Optimisation & Continuous Improvement
- Apply Lean and Six Sigma methodologies to eliminate waste, reduce transaction time, and improve throughput.
- Collaborate with Store Managers and Regional Operations teams to implement best practices.
- Develop Standard Operating Procedures (SOPs) and store execution checklists.
- Monitor operational KPIs such as customer wait time, order fulfilment accuracy, inventory management and delivery turnaround.
- Establish continuous improvement loops to embed learning and drive operational maturity.
Digital & Automation Enablement
- Partner with IT, Architecture, and ERP teams to automate manual workflows (e.g., GRN capture, delivery confirmations, sales order tracking).
- Support rollout and training on digital tools and mobility solutions.
- Identify and document opportunities for RPA and workflow automation at store level.
- Support system testing, UAT, and change adoption for new digital initiatives.
- Ensure alignment of store processes with ERP, CRM, and e-commerce integrations.
Governance, Compliance & Risk
- Ensure store operations comply with King IV governance, POPIA, Health & Safety, and internal policies.
- Conduct operational compliance checks and audits of key store processes.
- Identify risks related to inventory handling, cash control, and data privacy, and recommend mitigations.
- Support standardisation of Delegation of Authority and store-level approval processes.
- Ensure full documentation and audit readiness of all store workflows.
Business Process Auditing
- Perform scheduled process audits across stores to ensure compliance with approved SOPs and standards.
- Develop and maintain operational audit templates and process risk registers.
- Analyse recurring issues and process deviations, recommending corrective and preventive measures.
- Partner with Operations, Finance, and Compliance to address findings and verify closure of audit actions.
- Report audit outcomes and improvement opportunities to the Risk Committee and CIO.
Collaboration & Stakeholder Engagement
- Work closely with Store Managers, Regional Managers, Shared Services, and Merchandise to ensure end-to-end process alignment.
- Facilitate process improvement workshops and training at store level.
- Capture on-the-ground insights to inform process design and future system enhancements.
- Support communication and change management initiatives for process rollouts.
- Act as the liaison between stores and head office to ensure operational feedback is incorporated into strategic planning.
Requirements
- Bachelor’s Degree or Diploma in Operations Management, Industrial Engineering, Business Administration, or related field.
- 3–5 years’ experience in retail operations, process improvement, or business analysis.
- Experience mapping and optimising operational processes using BPMN or similar tools.
- Lean Six Sigma Yellow or Green Belt (preferred).
- Working knowledge of ERP, POS, inventory, and logistics systems (e.g., Syspro, SAP, Klipboard, Babbage).
- Experience with data analysis and dashboard tools (Excel, Power BI).
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Description
- Payroll Admin
- Employee Relations
- Training Administration
- Recruitment and Induction
- General HR Admin
- Petty Cash and Stationery Management
- Manage Sundry Suppliers
- Customer Service
- Store Vehicles administration
- Plascon point of sale
- Store Queries resolution
- Opening and Closing of the store
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 3-4 years’ experience in a similar role
- Previous supervisory/management skills required
- Bookkeeping certificate or equivalent administration certificate would be an advantage
- Basic computer skills
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Description
- Strong new business development ability (comfortable with cold calling and prospecting)
- Consistent achievement of sales and gross profit targets
- Excellent relationship-building with contractors, developers, and key accounts
- Strong follow-up discipline on quotes, orders, and customer requests
- High level of resilience and persistence in a target-driven environment
- Solid negotiation and closing ability
- Strong field presence with disciplined call cycles and customer visits
- Good understanding of products, applications, and customer requirements
- Strong organisational skills and time management in managing territory
- Professional communication and ability to build trust quickly
Requirements
- Grade 12 / Matric
- Minimum 3+ years’ external sales experience, preferably in building materials, hardware, construction, or related industries
- Valid driver’s license
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Description
- Ensuring that the store is binned
- Counting of Locations
- Stock investigations
- Ensure Standards and Protocol adherence
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 2 years’ related experience
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Description
- Provide customers with orders
- Assist with loading and offloading of Vehicles
- Pack yard stock items
- Cleaning and Safekeeping of vehicles
- Provide assistance to customers and suppliers
- Complete Wash Bay activities
- Customer Service
- To uphold and promote the company values and culture
Requirements
- Grade 12
- Product knowledge
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Description
- Customer service
- Housekeeping
- Postage
- Replenishing of refreshments
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 2 Years relevant experience
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Description
- Operating a Forklift
- Interpreting Invoices
- Maintenance of forklift
- Customer Service
- Goods location, stacking and packing
- To uphold and promote the company values and culture
Requirements
- Grade 12
- Valid Forklift Driver’s certificate
- A minimum of 2 year’s forklift driving experience
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Description
- Document all Stock Items
- Offloading materials
- Goods received verification
- Maintain Safety Procedures
- Customer Service
- Ensure stock rotation
- Loss Control management
- Housekeeping/Health and Safety
- Team Management
- Checking forklifts
- Physically checking stock
- Report any discrepancies
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 3 years’ relevant experience
- Building Materials product knowledge
Recommended Qualifications
- Forklift / Drivers licence
- Multilingual
- Health & safety training
- Relevant system/product knowledge
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Description
- Dispatch goods and stock
- Maintaining Stock
- Customer service
- Stock rotation
- Manage Loss Control
- Pricing of Stock
- Labelling products
- Stock taking
- Receiving
- Stock control
- Housekeeping
- To uphold and promote the company values and culture
Requirements
- Grade 12
- Minimum 3 years’ experience in a relevant retail store environment
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Description
- Stock receiving
- Obtain Delivery Notes
- Match delivery notes to order forms
- Monitor stock
- Locating, binning and displaying of Stock
- Report on Damaged Stock
- Obtain delivery notes
- Monitor Delivering of Stock
- Ensure that goods are correctly priced
- Manage Buyouts
- Manage Returned goods
- Stock labelling and Binning
- Housekeeping
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 1 years’ experience in a similar role
- Pick stock in a distribution centre
- Move, pack and maintain stock
- Receive stock into a distribution centre
- Count stock for a stock-take
- Dispatch stock from a distribution centre
- Basic computer skills
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Description
- Provide customers with orders
- Assist with loading and offloading of Vehicles
- Pack yard stock items
- Cleaning and Safekeeping of vehicles
- Provide assistance to customers and suppliers
- Complete Wash Bay activities
- Customer Service
- To uphold and promote the company values and culture
Requirements
- Grade 12
- Product knowledge
go to method of application »
Description
- Ensuring that the store is binned
- Counting of Locations
- Stock investigations
- Ensure Standards and Protocol adherence
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 2 years’ related experience
go to method of application »
Description
- Document all Stock Items
- Offloading materials
- Goods received verification
- Maintain Safety Procedures
- Customer Service
- Ensure stock rotation
- Loss Control management
- Housekeeping/Health and Safety
- Team Management
- Checking forklifts
- Physically checking stock
- Report any discrepancies
- To uphold and promote the company values and culture
Requirements
- Grade 12
- 3 years’ relevant experience
- Building Materials product knowledge
Recommended Qualifications
- Forklift / Drivers licence
- Multilingual
- Health & safety training
- Relevant system/product knowledge
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Description
- Profitability
- Stock Management
- Housekeeping
- Maintain pricing of product
- Assist with cash ups
- People Management
- Performance Enhancement
- Customer service
- Provide assistance to the Store Manager
- To uphold and promote the company values and culture
Requirements
- Grade 12
- Higher Certificate / Diploma
- 4 years relevant experience in a retail environment, 2 of which must have been in a supervisory/management position
- Intermediate computer skills
go to method of application »
Description
- Strong new business development ability (comfortable with cold calling and prospecting)
- Consistent achievement of sales and gross profit targets
- Excellent relationship-building with contractors, developers, and key accounts
- Strong follow-up discipline on quotes, orders, and customer requests
- High level of resilience and persistence in a target-driven environment
- Solid negotiation and closing ability
- Strong field presence with disciplined call cycles and customer visits
- Good understanding of products, applications, and customer requirements
- Strong organisational skills and time management in managing territory
- Professional communication and ability to build trust quickly
Requirements
- Grade 12 / Matric
- Minimum 3+ years’ external sales experience, preferably in building materials, hardware, construction, or related industries
- Valid driver’s license
go to method of application »
Description
- Purchasing of Products
- Manage Out of Stock and Low Stock Products
- Administration
- Supplier Chain Follow-up
- Coaching and supporting
- Coordination and Relationship Building –
- To uphold and promote the company values and culture
Requirements
- Grade 12 (essential);
- Relevant post-school qualification (NQF5) ideally with a Retail/Procurement focus (desirable)
- Minimum 3 years’ experience in a similar position in a computerised retail environment (essential)
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Description
- Document all Stock Items
- Control and dispatch old stock and finished goods
- Ensure stock rotation
- Loss Control management
- People Management
- Operational implementation
- To uphold and promote the company values and culture
Requirements
- Grade 12
- Previous experience in a similar position will be advantageous
- Experience in managing a team of people
- Relevant product knowledge required
- Strong communication skills (Verbal and written)
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Description
- Are you recently qualified and struggling to get your foot in the door?
- Are you looking for workplace experience?
- If your answers to these questions are YES, then this is the opportunity for you.
- The graduate will be given a 12 month internship contract with The Building Company. This valuable work place experience opportunity will prepare you for future careers opportunities.
Living and promoting the Company values by always performing duties with:
- Honesty
- Respect
- Accountability
- Resourcefulness
- Energy
- Living and displaying the company culture through behaviours such as:
- customer centricity
- effective self-management and teamwork
Requirements
- Graduates must have qualified in the past 12 – 24 months with a Degree or B.Tech in the Industrial Engineering field.
- Must be South African citizen
- No previous work experience
Any of the following skills will be an advantage:
- Computer Knowledge (MS Office)
- Excellent communication and Interpersonal skills
- Attention to detail
- Planning/organizing skills
- Ability to work under pressure
- Ability to meet deadlines
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail