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  • Posted: Feb 24, 2020
    Deadline: Not specified
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    Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.


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    Senior Research Scientist

    Description

    The EC2 Placement Team in Cape Town is looking for a Research Scientist to help us solve some of the most interesting problems in the Amazon Elastic Compute Cloud (EC2) space. The Placement Team is responsible for matching our customers' instance requests to physical servers in our data-centers. This is a multi-dimensional optimization problem with massive customer and business impacts, and an incredible opportunity to work on cutting-edge problems at significant scale, and to build and own novel optimization systems.

    Responsibilities Include

    • Drive development, deployment and management of models and systems to improve EC2's ability to match customer workloads with our compute infrastructure.
    • Perform analysis and build prototypes, simulations and experiments to test hypotheses. Communicate findings persuasively in writing and verbally.
    • Continually innovate and improve our analysis and implementation capabilities leveraging world-class infrastructure

    Basic Qualifications

    • PhD or Master's degree in a quantitative field or equivalent contribution and experience
    • At least 4 years of hands-on work experience in data science
    • Experience with Python and tools/frameworks in the analytics/ML ecosystem (e.g. numpy, pandas, matplotlib, SciPy stack) and working in Jupyter notebooks
    • Experience with SQL and working with large-scale data sets
    • Knowledge and practical experience applying Machine Learning techniques
    • Experience deploying and managing Machine Learning models into a high-scale production environment
    • Practical experience with frameworks such as Pytorch, Keras, Tensorflow, caffe2, or mxnet.
    • Excellent problem solving and analytical skills
    • Excellent written and verbal communication skills

    Preferred Qualifications

    • Experience working with large-scale distributed systems and data infrastructure
    • Experience working with AWS
    • Experience in training co-workers
    • Project management experience desired for working on cross-functional project
       

    Company - Amazon Dev Centre South Africa
    Job ID: A1038264

     

    go to method of application »

    2020 Hiring: Technical Support Associate (TSA)

    Customer Service Skills

    Knowledge & Skills Required

    • Dedicated to problem resolution
    • Demonstrate a positive attitude
    • Be able to resolve a conflict
    • Are patient and helpful
    • Able to avoid jargon and explain complex concepts
    • Are responsible in any given situation
    • Able to collect data accurately to identify solutions
    • Able to use multiple tools
    • Use situational judgement to determine actions
    • Have a detail-oriented working style
       

    Technical Knowledge

    • Basic understanding of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies
    • Ability to translate technical information / instructions into a simple language that would ensure seamless trouble shooting
    • Ability to problem solve
    • Awareness of latest trends and developments in the technology industry
    • Demonstrate the ability to apply knowledge to new situations
    • Be able to use judgement and common sense to answer customer questions
    • Demonstrate willingness to share knowledge with team members and customers
    • Consistently curious about technology
       

    Communication Skills

    • Excellent English communication skills (written, comprehension and verbal)
    • Ability and willingness to communicate with others
    • Ability to demonstrate empathy
    • Ability to use effective questions
    • Ability to demonstrate active listening
    • Ability to communicate in a positive manner
    • Good comprehension skills – ability to clearly understand the issues customers present


    Qualifications

    Knowledge & Skills Required

    Customer Service Skills

    • Dedicated to problem resolution
    • Demonstrate a positive attitude
    • Be able to resolve a conflict
    • Are patient and helpful
    • Able to avoid jargon and explain complex concepts
    • Are responsible in any given situation
    • Able to collect data accurately to identify solutions
    • Able to use multiple tools
    • Use situational judgement to determine actions
    • Have a detail-oriented working style
       

    Technical Knowledge

    • Basic understanding of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies
    • Ability to translate technical information / instructions into a simple language that would ensure seamless trouble shooting
    • Ability to problem solve
    • Awareness of latest trends and developments in the technology industry
    • Demonstrate the ability to apply knowledge to new situations
    • Be able to use judgement and common sense to answer customer questions
    • Demonstrate willingness to share knowledge with team members and customers
    • Consistently curious about technology
       

    Communication Skills

    • Excellent English communication skills (written, comprehension and verbal)
    • Ability and willingness to communicate with others
    • Ability to demonstrate empathy
    • Ability to use effective questions
    • Ability to demonstrate active listening
    • Ability to communicate in a positive manner
    • Good comprehension skills – ability to clearly understand the issues customers presence


    Qualifications required

    • Completed Grade 12 / NQF Level 4 / Matric
    • SA Citizen / Permanent Resident
    • 3 months experience (any environment)
    • Ability to work overtime as required by business - as much as x hours a week, most often occurring in the weeks surrounding the holiday season.
    • Flexible with the working schedule; may be expected to work weekends, holidays and events
    • Maintain regular and reliable attendance, including the daily schedule as assigned


    Minimum Qualifications

    • Completed Grade 12 / NQF Level 4 / Matric
    • SA Citizen / Permanent Resident
    • 3 months experience (any environment)
    • Ability to work overtime as required by business - as much as x hours a week, most often occurring in the weeks surrounding the holiday season.
    • Flexible with the working schedule; may be expected to work weekends, holidays and events
    • Maintain regular and reliable attendance, including the daily schedule as assigned


    Job ID: A200030991

     

    go to method of application »

    Logistics Specialist

    Basic Qualifications

    • Degree or Diploma in Supply Chain Management related studies
    • 2+ years experience as a logistics professional supporting inventory cycle counts, shipments, maintenance and stock control functions
    • Review and process of tickets via our internal tool for parts requests and stock replenishment.
    • Strong understanding of shipping & receiving, inventory and warehousing practices.
    • Generation of metrics for daily and weekly reviews.
    • Problem-solving and analytical ability
    • Strong multi-tasking skills
    • Strong written and verbal communications skills in English
    • Knowledge of main Microsoft Office tools (Excel, Word, Outlook)
    • Able to lift loads of up to 49 pounds and carry them for short distances
    • Valid driving license

    Preferred Qualifications

    • Relevant Degree/ Diploma in Logistics or Supply Chain Management
    • Experience of working within a complex logistics set-up within a data center
    • Project Management experience
    • Good knowledge of IT and network equipment
    • Ability to identify issues, develop solutions and drive results

    Company - Amzn Data Servcs SA (Pty) Ltd
    Job ID: A1053628

     

    Method of Application

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