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  • Posted: Mar 27, 2025
    Deadline: Not specified
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    Astron Energy is one of the leading suppliers of petroleum products in South Africa through its vast network of approximately 850 Caltex-branded service stations. Astron Energy will continue to manage the Caltex brand for a period of up to six years under licence from Chevron USA. Astron Energy owns and operates the countrys third-largest crude oil refine...
    Read more about this company

     

    Contractor – Sales & Marketing Senior Business Analyst

    Purpose of Role:

    • The purpose of the Business Analyst is to gather, analyse and prepare documentation such as business cases, detailed impact assessments and any functional specification documents required for the Sales & Marketing business. They will also report on any IT generated demand as well as business generated enhancements required. The Business Analyst is responsible to facilitate reporting standardisation across functional areas by identifying standardisation opportunities and optimising the existing reporting framework.
    • This is a 6-month contract role.

    Qualifications and Experience:

    • Bachelor’s degree in computer science, Information Systems or other related field, or equivalent work experience.
    • 10 or more years IT BA experience in a Retail/Oil and Gas industry
    • BA Certification desirable.
    • SAP Certification and/or experience desirable, especially SD, Commerce/ Cloud and/or CRM.
    • Retail industry experience is required e.g. Card transaction switching, VAS, Loyalty.

    Knowledge and Skills:

    • Good communication - the ability to influence multiple stakeholder groups to agree on a single set prioritised requirement.
    • Strong communication skills for liaising with business stakeholders.
    • Proven analytical skills – the ability to understand business requirements for enhancements and reports.
    • Experience of analysing and breaking down problems and information.
    • Strong customer focus – improve turnaround time on business requirements for enhancements and reports.
    • Deep understanding of the retail technology stack to include OS, DB, middleware, transaction switching, application layer, OT, IoT, virtualisation, and cloud technologies.
    • Thought-leader and change agent to drive innovation and change that delivers maximum business value.
    • Strong verbal and written communication skills.

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    Key Account Manager - B2B Fleet Card & CRT Sales (Coastal)

    • Management of strategic key accounts, responsible for relationship and retention strategy of platinum client base.
    • Positioned as a strategic partner and trusted advisor, establishing new opportunities and solutioning for client needs.
    • Collaborate with internal and external stakeholders to solution for client needs and develop bespoke solutions that meet client requirements
    • Responsible for strategic partners and alliances, conduct regular business reviews, quarterly business steerco’s and engage at decision maker level
    • Develop and sustain solid relationships with key clients of financial importance
    • Lead the negotiation of contracts with key clients and complex structures
    • Addressing and resolving key client complaints
    • Act as a main contact between key clients and internal stakeholders
    • Compiling reports that meet client needs
    • Developing a thorough understanding of client needs and fulfilment of needs Identifying new markets, segments and industries that B2B Fleet and CRT will be successful in
    • Represent the business at external functions, presentations and fleet related events
    • Collect market related information and competitor information Increase share of wallet and drive new volumes, profitable growth and monitor leakage
    • Identify remedial actions to retain and protect client and volume base
    • Responsible for due diligence and corporate governance.
    • Create a target customer strategy, proper customer segmentation and value proposition.
    • Identify risks to the business and implement controls to mitigate risks.
    • Drives the new business and business development strategy

    Professional Qualification and Certifications:

    • Bachelor’s Degree or Diploma in Sales and Marketing

    Work Experience:

    • Minimum of 7 years sales experience in front line sales role and Key Account Manager role 

    Knowledge and skills:

    • Requires a range of skills from closing sales and nurturing relationships to strategic planning and cross functional leadership
    • Ability to profile customers and well disposition to decision makers
    • Ability to target customers with the best return on investment
    • Decisive and ability to execute on a plan
    • Ability to execute on the Fleet B2B and CRT strategy
    • Strategic outlook
    • Data driven mindset
    • Excellent communication skills
    • Adaptability
    • Developing relationships
    • Project management
    • Listening skills and empathy
    • Builds and increases trust
    • Develops consistent and repeatable new business
    • Meets growth and retention goals
    • Creates long and sustainable relationships
    • Service and sales oriented
    • Understanding the sales process , identifying upsell opportunities and effectively closely deals
    • Collaboration and engaging external stakeholders, JV’s Alliances and Partners in the client solution
    • Developing strong sales pipeline

               

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    Stakeholder Engagement and Advocacy Specialist

    • The Lead Stakeholder & Advocacy is responsible for developing and implementing strategies to engage stakeholders and advocate for the company’s strategic objectives, sustainability goals, and business excellence initiatives.
    • Reporting to the General Manager of Strategy, Sustainability, and Business Excellence, this role plays a critical part in enhancing the company’s reputation and fostering positive relationships with a diverse range of stakeholders and government relations.

    The ideal candidate will have strong strategic thinking, communication, and advocacy skills.

    • Collaborate with the sustainability team to integrate stakeholder feedback into sustainability initiatives.
    • Promote the company’s sustainability efforts to stakeholders and the broader community.
    • Design and deliver effective communication plans to engage stakeholders.
    • Create and manage content for stakeholder communications, including reports, presentations, and digital media.
    • Ensure consistent and transparent communication with all stakeholders.
    • Address stakeholder concerns and resolve conflicts in a timely and effective manner.
    • Implement strategies to mitigate potential risks associated with stakeholder relationships.
    • Align stakeholder engagement strategies with the company’s overall strategic objectives, sustainability goals, and business excellence initiatives.
    • Provide insights and recommendations to the GM for Strategy, Sustainability, and Business Excellence on stakeholder-related opportunities and risk
    • Develop and implement integrated stakeholder engagement strategies.
    • Identify and prioritise key stakeholders, including customers, partners, government entities, community groups, and employees.
    • Build and maintain strong relationships with stakeholders to support business objectives and enhance the company’s reputation.
    • Develop and execute advocacy strategies to promote the company’s interests and objectives.
    • Represent the company in meetings with stakeholders, including government officials, industry groups, and community organizations.
    • Monitor legislative and regulatory developments that could impact the company and advocate for favorable outcomes.

    Professional Qualification and Certifications:

    • Bachelor’s degree in business, Communications, Public Relations, or a related field.

    Work Experience:

    • A minimum of 7 years of experience in stakeholder relations, communications, or a similar role.

    Knowledge and skills: 

    • Proven experience in developing and executing stakeholder engagement strategies, including government relations.
    • Strong understanding of corporate strategy, sustainability, and business excellence principles.
    • Excellent verbal and written communication skills.
    • Ability to build and maintain relationships with a diverse range of stakeholders.
    • Strong analytical and problem-solving skills.
    • High level of professionalism and integrity.
    • Strategic thinking and planning.
    • Effective communication and presentation.
    • Relationship building and management.
    • Conflict resolution and negotiation.
    • Analytical and reporting skills.
    • Project management.

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    IT Risk Cyber Security & Compliance Manager

    Job Purpose

    • The IT risk, cyber security & compliance manager ensures the security of all IT/OT data and operations through the effective implementation of IT/OT cyber security, IT/OT general controls, governance, resilience strategies, risk mitigation controls and frameworks. They are also responsible for the design, implementation and maintenance of the disaster recovery plans and that business continuity provisions are in place across IT services. This role also leads, manages and controls the Governance Risk and Compliance function acting as a point of escalation where critical breaches occur across Astron Energy’s systems
    • Accountable for the definition of the IT risk, security and compliance framework for Astron Energy including information risk (cyber security), it policies, disaster recovery and business continuity.
    • Oversee the adherence of Business and IT solutions to security architecture and design standards.
    • Ensure a formal set of IT risk, security and compliance processes are in place by which the organisation can remediate risks.
    • Lead, develop and manage the IT/OT risk, security and compliance capability
    • Create a culture of high performance, value-for-money, optimisation and innovation in the IT risk, security and compliance team and manage performance of the team effectively.
    • Support CIO to manage IT governance and resilience strategy through the establishment of effectively defined strategies and control mechanisms for both governance and resilience.
    • Ensure compliance of all IT services to the defined risk, security and compliance frameworks.
    • Maintain and continuously improve policies, standards and procedures to ensure demonstrable regulatory and legal control for all information and risk for Astron Energy from an IT perspective.
    • Schedule risk and compliance audits, review the outcomes of the audit process, direct compliance issues to appropriate resources for investigation and resolution.
    • Develop, implement and maintain a risk register, contribute results to corporate dashboard.
    • Ensure that all systems have business continuity plans in place, ensuring that processes and procedures are available in a disaster situation.
    • Manage the overall disaster recovery and business continuity planning process as well as report results to the business and CIO.
    • Work with the development, service introduction and testing teams to produce the disaster recovery and business continuity planning operational acceptance criteria.
    • Complete operational risk assessments and escalate key issues (where necessary).
    • Ensure all critical IT services are maintained and available to business nationwide and effective failovers are in place.
    • Management reporting of company IT risks for report-out at the Board Audit & Risk Committee.
    • Company Data Privacy Officer.

    Professional Qualification and Certifications:

    • Bachelor’s degree in computer science, Information Systems or other related field, or equivalent work experience.
    • Certification in risk, information systems and security (CISM, CRISC, CIPM) or similar desirable
    • Certified Information Systems Security Professional (CISSP) or Sherwood Applied Business Security Architecture (SBSA) or similar mandatory.
    • ITIL Foundation

    Work Experience:

    • 10+ years of experience in IT risk management, cybersecurity, security architecture and compliance
    • 5+ years of leadership experience managing IT and OT/ICS security, risk, and compliance teams
    • Extensive experience in regulatory compliance (POPIA, GDPR, NIST, ISO 27001, COBIT, ITIL)
    • Proven experience in disaster recovery (DR) and business continuity planning (BCP)
    • Hands-on experience with security tools and technologies, such as SIEM, SOC, vulnerability scanning, and incident response
    • Proven experience in securing SCADA, DCS, and PLC environments in industries like oil & gas, energy, or logistics
    • Experience with regulatory compliance for industrial cybersecurity (e.g., NIST 800-82, IEC 62443)

    Knowledge and skills:

    Technical Knowledge

    • Deep understanding of cybersecurity frameworks (ISO 27001, NIST Cybersecurity Framework, CIS Controls, COBIT)
    • Strong knowledge of IT governance, risk management, and compliance (GRC)
    • Expertise in regulatory compliance (POPIA, GDPR, PCI-DSS, SOX, etc.)
    • Proficiency in security technologies, such as firewalls, endpoint protection, SIEM, IAM, and data loss prevention (DLP)
    • Cloud security expertise (AWS, Azure, Google Cloud security best practices)
    • Disaster recovery (DR) and business continuity planning (BCP) best practices
    • NIST SP 800-82 – Guide to Industrial Control System (ICS) Security
    • ISA/IEC 62443 – Industrial Automation and Control System Security
    • Data privacy and protection knowledge, including encryption, anonymization, and privacy impact assessments
    • Strong knowledge of core IT infrastructure, applications, business processes and technology supplier community

    Soft Skills

    • Leadership and stakeholder management – Ability to engage C-suite executives, board members, and cross-functional teams
    • Strategic thinking – Balancing risk mitigation with business objectives
    • Incident response and crisis management – Handling breaches and business continuity events effectively
    • Excellent communication skills – Ability to translate complex technical risks into business-friendly language
    • Problem-solving and decision-making – Navigating risk challenges with innovative solutions

    Method of Application

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