At Arjo, we are committed to improving the everyday lives of people affected by reduced mobility and age-related health challenges. With products and solutions that ensure ergonomic patient handling, personal hygiene, disinfection, diagnostics, and the effective prevention of pressure injuries and venous thromboembolism, we help professionals across care ...
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As the Sales Representative, you will be responsible for building and maintaining strong relationships with healthcare facilities and key stakeholders, ensuring long-term partnerships and customer satisfaction
This position is embedded within the Mobility & Rehabilitation Division, specializing in the sale of advanced mobility equipment to hospitals, rehabilitation centres, and retirement homes across the Gauteng and Inland Region
Essential Duties and Responsibilities:
- Achieve regional sales targets
- Deliver in-service training to healthcare professionals and facility staff on the proper use and benefits of all products sold
- Conduct client assessments to evaluate individual needs and recommend appropriate mobility solutions
Requirements:
- Minimum of 2 years’ sales experience within the healthcare sector
- Clinical background or experience working in a healthcare environment is advantageous
- Valid driver’s license and access to a reliable personal vehicle for regional travel
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The Bench Technician is required to support all IPC & PAC technical functions in the Rosslyn region. This will include but not limited to Servicing, Fault-finding/troubleshooting & Repairs on all IPC & PAC systems. Maintaining strong customer relations is essential during service intervals and repairs conducted at customer facilities. A High efficiency is required in turnaround times and in completing services & repairs to improve on customer satisfaction and maximize customer retention.
IT Support – Adhoc Basis
The Technician is required to provide on demand IT support services. This will include but not limited to troubleshoot, repair and maintain desktop, laptop systems, peripherals and networks
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement list below are representative of the knowledge, skill, and/or ability required.
- Service & repair IPC & PAC equipment to full working capacity.
- Schedule and attend onsite customer services and repairs
- Fill in and complete job cards for any service repairs, warranties completed
- Prepare and regularly track service intervals for IPC & PAC systems
- Accurately diagnose and troubleshoot technical issues in a timeous manner.
- Plan trips to outline areas to service equipment and attend to service related queries.
- Maintain high levels of service and technical support to all customers
- Fill out service certifications for equipment serviced
- Ensure software calibrations are updated with latest versions
- Maintain adequate stock control management for planned repairs and services.
- Complete warranty repairs and provide inspection reports to QRC
- Complete field actions or as required by the quality team
- Maintain and follow up on warranty processors and procedures for all intended repairs.
- Assist with queries at hospitals and customer sites.
- Maintain good customer relationships
- Complete daily activity & reports on a daily basis or as required by supervisor
- Adhere to safety protocols and quality standards on all Arjo products.
- Respond to support IT requests on a flexible, as-needed basis.
- Diagnose and resolve hardware, software, and connectivity issues.
- Install and configure desktops, laptops, printers, and other peripherals.
- Provide remote or on-site support depending on the situation.
- Assist with system updates, patches, and routine maintenance.
- Document issues and resolutions for future reference.
- Support user onboarding/offboarding when required.
Qualification (Knowledge, Skills and Abilities):
- To perform the job successfully, an individual should demonstrate the following competencies to perform the Minimum of Grade 12 or equivalent.
- Relevant tertiary qualification will be an advantage.
- Strong electronic & technical mindset.
- Ability to work independently. Excellent time management skills.
- Excellent communication skills.
- Understanding of Arjo products will be an advantage
- Attention to detail.
- Customer Service Orientated.
- Organized.
- Must be available to work overtime on adhoc basis
- Must be available to travel to the Samrand office when required
- Must be available to travel nationally when needed or required
- Proven experience in desktop or technical support roles.
- Strong knowledge of Windows environment and common office applications.
- CompTIA A+ or equivalent
Skills and Attributes
- Energetic
- Team worker & player
- Excellent time management skills
- Solid business acumen
- Planning and prioritizing of tasks
- Adhere to deadlines, policies & procedures
- Punctual
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The Biokineticist (Sales Consultant) is responsible for driving commercial growth on Long Term Care and Home Care solutions, patient handling, early mobilization and services in the KwaZulu Natal region.
As the Biokineticist (Sales Consultant) you will be responsible for:
Essential Duties and Responsibilities:
- Developing and maintaining relationships with new and existing customers
- Consistently developing new partnerships in broadening theLong Term Care and Home Care solutions, patient handling and early mobilization footprint
- Achieving sales
- Analyzing needs for quality improvement plans
- In-service training on all products sold
- Providing customers with solutions to manage risks associated with immobility
- Travel within the KwaZulu Natal region to service customers
Administrative Duties:
- Recording sales and pipeline information via weekly and quarterly territory analysis
- Maintaining and communicating weekly planners and daily activities Forecasting of sales
Qualifications:
- Tertiary qualification - diploma or degree in Occupational Therapy/Physiotherapy/Biokineticist would be highly desirable
Requirements:
- Customer Service orientated and focused
- Valid driver’s license and reliable own vehicle
- Ability to work independently
- Willing to travel
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We are currently seeking a highly skilled and motivated Medical Field Service Technician to join our team on a contract basis. The successful candidate must reside in Bloemfontein, Free State.
The successful candidate will be responsible for ensuring the functionality and reliability of all Arjo equipment within hospitals and Medical facilities. This role will involve extensive travel in and around the Free State and Northern Cape region, encompassing servicing, fault finding, troubleshooting, and repairs on all Arjo supplied equipment. Efficient turnaround times and the completion of services and repairs are given high priority with a strong emphasis on quality.
Experience, qualifications, and skills required:
- Minimum of Grade 12 or equivalent.
- Minimum 3 years of technical experience with an electrical and or mechanical engineering background.
- Relevant tertiary qualification will be advantageous.
- Minimum of 2 years field service experience.
- Advanced computer literacy skills in MS Excel and Outlook.
- Valid driver’s license (Code 08/EB) and PDP would be an advantage.
- Minimum of 2 years’ experience in driving a company vehicle
- Ability to work independently.
- Self-motivated
- Excellent time management skills.
- Ability in translating and reading technical schematics and diagrams
- Must be customer service oriented.
- Must be available to work after hours on an ad hoc basis.
- Must be available to travel nationally when needed or required.
- Solid business acumen.
As the Medical Field Service Technician, you will be responsible for:
Duties:
- Service & repair systems to full working capacity.
- Assess, repair, service & provide reports over a wide range of equipment
- Perform annual maintenance services on demo equipment
- Complete quality field actions and provide reports
- Maintain and follow warranty processors and procedures for all intended repairs.
- Fill in and complete job cards for any service repairs, warranties or labour related work
- Schedule weekly plans and activities
- Complete paper work submissions and daily activity reports.
- Assist with service related queries at hospitals or customer sites.
- Communicate weekly visits and schedules to Hospitals
- Maintain & build good customer relationships
- Build relationships with service consultants for support on service activities.
- Plan country trips to outline areas and regions to complete equipment inspections, services & repairs
- Fill out quotations for replacement parts and keep a track record
- Adhere to safety and quality standards on all Arjo products.
- Update & capture assessment and manage service records
- Maintain company vehicle in good condition.
- Maintain vehicle mileage logbook.
- Manage tools and testing equipment
Method of Application
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