Latest Jobs at Barloworld Equipment

Key outputs

• Controlling and keeping records of the issues relating to the tools in the Tool store.
• Manage the return and the calibration of general and special tools as well as the issuing and control of consumables from the tool store

Qualification, Experience and Competencies

• Matric/Grade 12
• General Computer Literacy
• General Tool Knowledge
• Machine specific technical knowledge and skills
• Sound interpersonal and communication skills
• Basic business and financial understanding
• Applicable product knowledge

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Key Outputs

• Planning, Scheduling, and monitoring job progress and work in progress (WIP) by using an appropriate planning system
• Planning cost elements on service jobs (Labour, Parts and Bought outs)
• Achievement of maximum productivity and profitability
• Apply warranty policies and procedures, including service warranty
• Issuing or job instructions to and dispatching of artisans (briefing)
• Initiation and control of Bought Out requests
• Follow up on parts, quotes and service reports
• Assist with achievement of Key Performance Indicators (KPI’s)
• Assist with effective control of cost centre expenses and Work-in-Progress
• Apply Warranty policies and procedures, including Warranty decisions and Service Warranty investigations.
• Resolve internal and external customer queries

Qualification, Experience and Competencies

• Trade certificate (Diesel or Heavy Earthmoving Mechanic) advantageous
• Minimum 3 years relevant experience.
• Computer Literacy (MS Office, SIS, STW / ET, CAT inspect. myCat.com)
• SAP knowledge advantageous
• Good communication skills and customer relations,
• Must be a Team player and be willing to work overtime
• Problem Solving Skills and Technical Competence, Rule orientation and Mechanical Reasoning
• Verbal and written communication skills
• Understanding the service work order process, Attention to detail, Teamwork

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Key Output

• Carry out auto-electrical repairs and maintenance on Earthmoving Equipment in workshops or on customer sites
• Remove and install auto electrical components
• Ensure safe work practice
• Maintain professional image when representing BWE on customer site
• Quickly and efficiently deal with all customer auto electrical breakdowns
• Compile accurate customer service reports
• Effective self-management and performance ownership
• Control Contamination
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Maintain field service vehicle and equipment

Qualification, Experience and Competencies

• Qualified in relevant trade (Auto - Electrician)
• Machine specific technical knowledge and skills
• Applicable product knowledge
• Drivers licence – Code B

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Key Output

• Ensure improved product health for all products in area of responsibility
• Provide support for new product introduction
• Present product issues to management
• Compile informative product issue reports and address to Service Engineering and management
• Provide expert technical support for Warranty resolution and 1-hour training sessions
• Ensure effective self-management and performance ownership
• Ensure resolution of product issues according to Service Letter guidelines

Qualification, Experience Qualified and Competencies

• Qualified Artisan. [Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum 5 years post-apprentice/learnership experience]
• Demonstrated practical and theoretical training skill
• Sound interpersonal relationship skills
• Computer Literate (MS Office & SIS ET)
• Trouble shooting, problem solving and failure analysis skills
• Applicable product knowledge
• Familiar with the use of Service Technician Workbench