Latest Jobs at Capitec Bank

Purpose Statement

• To be a client engagement agent who can apply and provide data, systems know how to support, track, develop and improve basic client engagement programmes, campaigns and prompts throughout the client engagement life cycle
• To conceptualise, articulate, design and build, basic Client Relationship Management (CRM) solution designs, in relation to specific communication programmes, campaigns, and prompt business requirements.

Experience
Minimum:

• >1-2 yrs. technical CRM experience in a client relationship environment or business engineering to understand data, modelling, selection, systems, and integration points in respect of a client centric view.
• Operating in an environment practicing Agile methodology.

Ideal:

• >1 years’ experience in CE to understand data, modelling, selection, systems, and integration points in respect of a client centric view
• >1 years program or business engineering experience project experience.

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology or Similar

Qualifications (Ideal or Preferred)

• A relevant qualification

Knowledge
Minimum:

• Salesforce Marketing Cloud (or similar CRM system)
• Salesforce CRM (or similar CRM system)
• Process engineering
• Analytics and modelling
• System integration, APIs
• Customer relationship management principles, tools, and methods
• Understanding of data, modelling, selection, systems, and integration points in respect of a client centric view.
• Stakeholder engagement and management principles and practices
• Agile methodology

Ideal:

• CX or CE Journey mapping
• Technical CRM program building 
• AI modelling
• Digital channel development and integration 

Skills

• Analytical Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Problem solving skills

go to method of application »

About the role

• As a Back-End Engineer at Capitec, you will be part of a cross-functional development team building scalable, cloud-first solutions that support millions of clients daily. This role is hands-on and highly collaborative, giving you the opportunity to design, develop, and deploy modern back-end services in a fast-paced, Agile environment.
• You’ll work with microservices, event-driven architectures, and cloud-native technologies (with a strong focus on AWS) to deliver innovative features and resilient systems. Our team thrives on problem-solving, knowledge sharing, and continuous learning — and we’re looking for someone who is passionate about technology, eager to grow, and ready to make an impact.

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience
Experience:

• 6+ years’ proven experience in back-end software development, project delivery and implementation (inC#)
• Experience with back-end frameworks and technologies
• Exposure to cloud-native/serverless development, preferably AWS.

Knowledge: 

• Is able to apply expert knowledge and develop others understanding  of the following:
• IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• Database systems and query optimization (e.g., SQL, NoSQL).
• RESTful API design and integration.
• Cloud computing platforms and services (e.g., AWS, Azure).
• Advanced Microservice and event driven architectures
• Deployment using kubernetes and containerisation

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

go to method of application »

About The Role

• We are looking for a Front-End Software Engineer to join a cross-functional delivery team dedicated to the full software development lifecycle — from concept and development through to deployment and ongoing operation of each product.
• At this level, the Software Engineer plays an integral role in designing, developing, testing, deploying, maintaining, and enhancing software systems and applications in line with defined specifications and established engineering standards. You will translate requirements from business stakeholders or technical analysts and actively collaborate with the delivery team in design discussions and problem-solving.
• As a Front-End Software Engineer, you will play a crucial role in building solutions that create exceptional client experiences across mobile and web applications. This includes translating design mockups into interactive, high-quality, and user-friendly interfaces, with a strong focus on intuitive and accessible user experiences.

Our Ideal Candidate Has:

• Proven experience in React and modern front-end frameworks
• Strong proficiency in JavaScript, HTML5, and CSS3
• Solid understanding of responsive design and web performance principles
• Experience with Git, CI/CD pipelines, and automated testing
• A collaborative mindset with strong problem-solving skills
• A passion for building intuitive, user-centric digital experiences

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience

Experience:

• 3+ years’ proven experience in front-end software development, project delivery and implementation (in relevant development technologies/language)
• Experience with modern front-end frameworks and technologies.

Knowledge: 

• IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Responsive design principles and mobile-first development.
• Browser compatibility issues and performance optimisation.
• Front-end build tools and package managers 
• Front-end Design Patterns
• Version Control
• Testing practices

go to method of application »

About the role: 

• As a Test Analyst, you will play a key role in ensuring the quality and reliability of our insurance systems and products. You will be responsible for designing and executing test cases, logging and managing defects, and collaborating directly with developers to resolve issues quickly and effectively. The role requires accountability, strong problem-solving skills, and the ability to thrive in a demanding and fast-paced environment.  
• You will work within a dynamic, youthful, and collaborative team that values initiative, accountability, and continuous learning.  

Our ideal candidate has: 

• Experience: 3–5 years in Agile testing, writing/executing test cases, managing defects, engaging with developers  
• Technical Skills: Proficient in Selenium, Browserstack, Jira, Postman, with solid SQL & API testing knowledge  
• Attributes: Accountable, responsible, strong personality, team player with leadership ambition  
• Industry Background: Insurance experience beneficial but not essential  

Education (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Software Testing or Information Technology

Education (Ideal or Preferred)

• National Diploma in Information Technology

Knowledge and Experience
Minimum:

• Understand the end-to-end processes being tested to achieve successful testing
• Knowledge of and exposure to impact analysis when introducing software changes 
• Understand the full Systems Development Lifecycle (SDLC)
• Best practice / industry standard in software and hardware testing, reporting, tracking and follow up, and Software Quality Assurance (SQA)
• 2-3 years’ experience in Quality Assurance (QA) testing within a business context

Ideal:

• Knowledge of Capitec’s Way of Work (WoW) during projects
• Experience in continuous delivery environment
• Application of test tools
• Test Automation
• Financial/Banking Systems
• Reinforce with stakeholders/feature team appropriate testing environments and timelines
• SQL Query/Fundamentals

Skills

• Analytical Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Numerical Reasoning skills

go to method of application »

Purpose Statement

• To execute daily operational activities within the Business Bank AML Operations environment, including enhanced due diligence, investigation of suspicious transactions, name and payment screening, reporting, and quality assurance, thereby implementing and administrating legal and statutory requirements for the Financial Intelligence Centre Act 38 of 2001 (“FICA”), Protection of Constitutional Democracy Against Terrorist and Related Activities Act 33 of 2004 (“POCDATARA”), Prevention of Organised Crime Act 121 of 1998 and all related legislation, within Capitec Bank

Experience
Minimum:

• At least 2-3 year’s investigative experience within a business banking environment within an AML environment
• Experience with collating and analysing information and making decisions based on the information.
• Interpretation and application of regulatory requirements.

Ideal:

• FICA exposure within a business banking environment
• Experience in a financial or legal institution or investigative environment 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Risk and Compliance

Knowledge
Minimum:

• Legislation regarding money laundering control, proliferation finance and combating of terrorist financing
• Understanding of money laundering means and mechanisms on a global scale
• Understanding of sanctions 
• Client due diligence and AML environment.
• Understanding the Risk Management and Compliance Programme and the purpose it serves in AML
• Business acumen
• Know Your Customer (KYC), risk based approach
• Investigation methodology and techniques
• Use of excel and word
• Report writing and evidence gathering
• Business entity structures and related AML requirements

Ideal:

• Client due diligence and investigations on juristic and non-juristic clients.
• Knowledge of commercial banking products, services and channels.
• Knowledge of Trade-based money laundering

go to method of application »

About the roles:

• As a Mid/Senior Data Scientist at Capitec, your purpose is to drive Capitec’s AI strategy, with the unique opportunity to shape and own this vision from the ground up. This involves leveraging advanced, practical knowledge of state-of-the-art machine learning principles and techniques, including deep learning, natural language processing (NLP), and reinforcement learning, to develop innovative models and solve complex business challenges. You will be responsible for designing, implementing, and optimising predictive models and intelligent algorithms to uncover actionable insights that drive strategic decision-making across departments.
• The role also includes the full machine learning lifecycle, from data preprocessing and experimental design to production-level model deployment. As a Senior Data Scientist, you will gather requirements and manage stakeholder engagement across the business, including executive-level management. Additionally, you will bring expertise in deep learning frameworks such as TensorFlow and PyTorch, while mentoring junior data scientists to foster a collaborative and growth-oriented team environment.
• We are looking for mid/senior data scientist, ideally located in the western cape, with roles also open in Sandton. Our current requirements span business banking client experience delivery, retail banking client experience delivery, marketing client insights and engagement, retail credit management, and risk. This advertisement is intended to

Areas of focus:

• Business banking client experience delivery,
• Retail banking client experience delivery,
• Marketing client insights and engagement, 
• Retail credit management, 
• Risk 

Our ideal candidate has:

• 6+ years of experience in a Senior Data Science role
• Bachelor’s degree or higher.
• Hands-on experience deploying AI/ML solutions in real-world applications
• Experience with advanced data science principles including NLP, deep learning, reinforcement learning, or time-series modeling.
• Python/R experience and relation/non-relational databases.
• Familiarity with modern deep learning frameworks (Pytorch, Tensorflow)
• Stakeholder engagement management up to executive management.
• Github experience or Git
• AWS/Azure/GCP

Competencies:

• Strategic thinking
• Leadership ability
• Problem solving skills
• Decision making skills
• Researching skills
• Project Management skills
• Planning, organising and coordination skills

Education:

• Completed a degree or higher

Ideal:

• Master’s degree

go to method of application »

About the roles:

• As a Mid/Senior Data Scientist at Capitec, your purpose is to drive Capitec’s AI strategy, with the unique opportunity to shape and own this vision from the ground up. This involves leveraging advanced, practical knowledge of state-of-the-art machine learning principles and techniques, including deep learning, natural language processing (NLP), and reinforcement learning, to develop innovative models and solve complex business challenges. You will be responsible for designing, implementing, and optimising predictive models and intelligent algorithms to uncover actionable insights that drive strategic decision-making across departments.
• The role also includes the full machine learning lifecycle, from data preprocessing and experimental design to production-level model deployment. As a Senior Data Scientist, you will gather requirements and manage stakeholder engagement across the business, including executive-level management. Additionally, you will bring expertise in deep learning frameworks such as TensorFlow and PyTorch, while mentoring junior data scientists to foster a collaborative and growth-oriented team environment.
• We are looking for mid/senior data scientist, ideally located in the western cape, with roles also open in Sandton. Our current requirements span business banking client experience delivery, retail banking client experience delivery, marketing client insights and engagement, retail credit management, and risk. This advertisement is intended to

Areas of focus:

• Business banking client experience delivery,
• Retail banking client experience delivery,
• Marketing client insights and engagement, 
• Retail credit management, 
• Risk 

Our ideal candidate has:

• 6+ years of experience in a Senior Data Science role
• Bachelor’s degree or higher.
• Hands-on experience deploying AI/ML solutions in real-world applications
• Experience with advanced data science principles including NLP, deep learning, reinforcement learning, or time-series modeling.
• Python/R experience and relation/non-relational databases.
• Familiarity with modern deep learning frameworks (Pytorch, Tensorflow)
• Stakeholder engagement management up to executive management.
• Github experience or Git
• AWS/Azure/GCP

Competencies:

• Strategic thinking
• Leadership ability
• Problem solving skills
• Decision making skills
• Researching skills
• Project Management skills
• Planning, organising and coordination skills

Education:

• Completed a degree or higher

Ideal:

• Master’s degree

go to method of application »

Purpose Statement
To deliver a world class client experience (CX) for Capitec Clients through independently executing activities across the entire CX scope:

• Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking principles.
• To work independently and assume decision making authority and ownership of the end-to-end delivery (insights, design, measurement and experience testing) of complex CX solutions, in line with the business, product and CX strategies, as well as brand fundamentals.

Experience
Minimum:

• 4-6 years in a Client Experience Environment
• Proven experience in applying CX principles
• Proven experience in developing, maintaining and enhancing CX elements.
• Client journey and process mapping 

Ideal:

• Capitec bank experience

Qualifications (Minimum)

• A relevant tertiary qualification in Industrial Engineering or Business Management

Qualifications (Ideal or Preferred)
Knowledge
Minimum:

• Client Experience principles and practices
• Service design principles
• Research methodologies and application
• Data analysis and measurement methodologies
• Facilitation and stakeholder management
• Design Thinking principles   
• Consumer psychology / Behavioural psychology

Ideal:

• Commercial insights relating to CX

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Planning, organising and coordination skills
• Problem solving skills

go to method of application »

Purpose Statement
Assume end-to-end responsibility for a credit intelligence workstream through: 

• Leading and guiding the delivery of complex analytical output. 
• Leading the identification, development, implementation and maintenance of new credit intelligence strategies and solutions
• Address business problems relative to credit intelligence workstream. 
• Building and maintaining new statistical models to inform credit intelligence decision making.  
• Providing guidance and technical oversight to junior team members

Experience
Minimum:

• 4 - 6 years’ experience in retail credit analysis (including programming in SQL / SAS / R / Python, descriptive and diagnostic analytics, statistical modelling, and data visualisation).
• In case of Honours degree: 3 - 5 years’ experience in retail credit analysis (including SQL programming and descriptive analytics).  
• Credit intelligence performance and optimisation.

Ideal: 

• Experience in assuming a leadership role during a project.
• Portfolio specific experience
• Capitec Bank experience

Qualifications (Minimum)

• Bachelor's Degree in Finance or Statistics

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Finance or Statistics

Knowledge
N/A

Skills

• Communications Skills
• Leadership Skills
• Presentation Skills
• Reporting Skills