Latest Jobs at Cell C

Purpose of the Job:

• To ensure monthly commissions payments are accurately calculated and paid out timeously to the External Service providers.

Monthly Commission Payments

• Ensure commissioning system is updated with XSP data from source systems within the agreed time from the end of the previous month
• Ensure that payment timetable is drawn up monthly and all deadlines are specified and adhered to
• Follow up on outstanding deal letters and ensure that they are received and updated into the commissioning system accordingly
• Review all commission payment to ensure that commissions applied are in line with agreements / income allocation schedules and relevant deal letters
• Review recurring revenue payments i.r.o prepaid and postpaid airtime
• Reconcile activations commissioned to daily stats report and to the unclaimed report generated by the commissioning system
• Ensure that all commission payments are timeously reviewed and signed off to ensure that the XSP’s are paid timeously, as stipulated in their relevant agreements
• Ensure that all reports as required by XSP’s are sent timeously
• Ensure that all signed documents are filed safely and for ease of reference
• Assist internal and external auditors when required to do so

Communication

• Attend meetings and keep open communication with Sales, Marketing and IT departments to ensure that any deals or new products launched into the channel are catered for within commissions
• Maintain relationships with the XSP’s ensuring that all problems and queries are resolved timeously
• Produce monthly reporting pack
• Produce all reports as requested by Cell C management.
• Review policies and procedures and ensure compliance thereof

Perform any related duties as requested by Management

• Ability to perform any additional requirements, as and when needed

Qualifications

• A diploma in Bookkeeping or Accounting

Experience

• 2 years experience in multilevel commissions calculations / complex transactions

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Purpose of the Job:

• To ensure that the departmental accounting systems, policies and procedures are being implemented. To verify the validity, completeness, integrity, and accuracy of financial information.
• The purpose of the role is managing and overseeing the accounts receivable process, ensuring accurate and timely processing of invoices, payments, and collections. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with other departments.

Main Responsibilities/Accounts Receivable
Customer billing oversite

• Review and reconcile invoices generated by billing systems and manual for postpaid, prepaid, roaming, enterprise, and wholesale customers
• Ensure accuracy of billing based on contract terms and usage data
• Collaborate with billing teams and any other relevant teams to fix discrepancies
• Apply accurate accounting treatments for all customers’ invoices manually processed
• Collaborate with the Gross Margin teams to align on deferred revenue and unearned income accuracy
• Process invoices, credit notes, refunds, write-offs, and billing adjustments
• Analyze and provide commentary on monthly billing movements

Month End Duties

• Monthly reconciliation of related parties and customer/Supplier control accounts
• Monitor accuracy of receipt applications and ensure that customer remittances are accurately applied on customer accounts
• Calculating revenue amounts to be accrued and perform the relevant journals
• Calculate and account for any relevant discounts
• Prepare reconciliations for all revenue and expense accounts
• Investigate any discrepancies and alert the Financial Reporting team with any late adjustments to revenue figures
• Provide commentary for movements between different periods
• Populate supporting information relating to revenue and cost drivers
• Perform reconciliations for relevant General Ledger accounts
• Evaluate the need of official processes/procedures for the tasks under responsibility and implement them with the collaboration of Continuous Engineering
• Annual assessment of the written procedures/ instructions with the need of the activity and eventually promote the updates on the system

Credit Control & Collections

• Monitor Customer Aging and outstanding balances
• Manage the collection process and pro-actively manage the collection process
• Follow-up with the collection team on statuses of upcoming receipts
• Report on risk in the Receivables book and mitigating actions
• Manage Netting process on accounts where netting is permissible
• Monitor Customers Credit limits and ensure that limits are adjusted according to policies and follow the necessary approval process

Reporting

• Analyze the age analysis for ECL purposes
• Assist with monthly and year-end closure processes
• Support Internal audits and any tax requirements from the tax team
• Provide Monthly reporting with commentary on the Age and other related accounts receivables accounts
• Perform any other related duties as requested by Management
• Assist Management with any other duties required at a point and time
• Ensure adherence to internal controls and external / Internal audit requirements

Main Responsibilities/Payable Manager
Day-to-Day Deliverables

• Reviewing and Approving Stack Up Liabilities Recons
• Releasing of invoices that are on Hold
• Cancelling incorrectly processed invoices
• Approving Batched recons for Treasury
• Reconciling critical Cell C Vendors
• Approving Utility Account Payments
• Reviewing and Approving Manual recons for foreign suppliers
• Resolving day-to-day supplier queries
• Manager Netting process on accounts where netting is permissible

Month End Duties

• Reviewing and Approving of Franchise & Company-Owned Stores Recons
• Preparation and processing of Prepayment Journals
• Review and Approving of Balance Sheet month-end reconciliations
• Preparation and review of supplier age analysis
• Preparing Month end report and Commentary for top Suppliers
• Preparing Liabilities File for reconciliation
• Accruals of operating expenses
• Related Party recons
• Related Party reconciliations Confirmations

Compliance and Controls

• Ensure adherence to internal controls and external audit requirements

Reporting

• Assist with request from the reporting team
• General AP age reports, cash flow forecasts related to supplier payments and accruals
• Support Internal audits and any tax requirements from the tax team
• Provide Monthly reporting with commentary on the Age and other related accounts payables accounts
• Perform any other related duties as requested by Management
• Assist Management with any other duties required at a point and time

Minimum Qualifications

• BCom Degree
• Honours would be an advantage

Experience

• 3 years plus within Financial Environment
• Strong Excel Skills
• 2 years plus Oracle experience in AR and AP
• Previous Telecommunication industry experiences an advantage

Competencies

• Understanding of accounting principles, financial reporting and data analysis
• Communication skills both verbal and written
• Problem solving and attention to detail
• Adaptability and ability and self-manage
   

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Purpose

• Responsible for the overall revenue, platform development, customer penetration, base management, base development related to personalized cross, upsell initiatives churn management, value perception and product NPS for Postpaid Business Unit.
• Define and deliver the overall cross and upsell strategy and manage the development of an integrated platform and base management roadmap.
• Provide managerial and operational guidance to ensure the end to end, delivery of the product line, from inception to going live in the market, to product management, profitability management, product support, input into training material and eventual discontinuation of products.
• Lead a team of commercial managers to create and deliver positive customer lifetime values through agreed end to end lifecycle management and customer experiences
• As part of the Senior Management team the primary function is managing the team’s performance, taking ownership of creating an internal and external customer centric environment, for the product services team to carry out the strategic mission for the Commercial Functional Area and align to the company’s overall business strategies of revenue growth, customer experience excellence and maximising returns to shareholders.

Main Responsibilities
Strategic Implementation

• Lead and manage the commercial and advanced analytics streams by developing the personalised cross and upsell base development strategy aligning output with Cell C’s strategic and business plan objectives.
• Lead and support commercial managers in delivering on a competitive strategy for the CVM portfolio to support all segments in all Regions
• Work closely with Advanced Analytics in understanding market trends, product performance and impact on base development
• Develop and maintain a comprehensive set of KPIs and/or SLAs against development activities, enhancements and opportunities
• Deve
• lop an Go To Market action plan that specifies how the department will reach target customers and achieve competitive advantage
• Participate in the development of a next generation cross and upsell strategy for Cell C across product lines (prepaid, postpaid, fixed and/or wholesale) by applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process.
• Contribute towards the achievement of the Cell C base development strategy by identifying, evaluating, and structuring key products and capabilities to ensure continued financial health and maximum value creation through the entire customer life cycle
• Maintain an understanding of the overall strategy of the Cell C connectivity business by engaging with the internal and external stakeholders in order to develop appropriate execution plans suitable for the achievement of the strategic objectives.
• Codify the methodologies and processes within the CVM Cross and Upsell team for easy refinement and proliferation across multiple platforms, lines of business and the wider organisation

Operational Excellence

• Manage and lead cross functional teams (segment, product, technology, advanced analysis) to deliver products to market in line with the CVM and Cell C strategy for base development
• Drive commercial growth and profitability improvements at the EBITDA and Return on Investment (“RoI”) level
• Provide industry expertise by researching, analysing and interpreting technical, market and internal information in order to support, diagnose and design data driven personalised cross and upsell solutions
• Drive the effective incorporation of leading-edge capabilities and technologies including Machine Learning, Advanced Analytics and Marketing Technology software into day to day operations
• Manage the creation of development plans and forecasts, directing commercial managers to own this activity and regularly reviewing output
• Manage regular tracking and reporting of performance across all product lines to ensure that Cell C is optimising customer lifetime value by driving engagement, reducing churn, increasing revenue, improving margins and increasing sales volumes.
• Develop and maintain sound and healthy processes and working relationships with all other relevant stakeholders to ensure that the process of delivering on CVM objectives is optimized.
• Identify and manage stakeholders at various levels, finding out their needs/issues/concerns and addressing these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
• Engage the Pricing team where required for input on pricing
• Conduct regular assessment of divisional performance assessment against defined key performance indicators (KPIs)
• Keep abreast of the competitors’ products and activities in the market
• Present and influence final decision makers, either integral and or external to obtain buy-in concepts and ideas
• Prepare, review and sign-off final documentation for development and release into the market

Target and Budget Management

• Prepare, control and administer the yearly revenue and margin targets for the cross- and upsell department
• Develop and implement policies to achieve targets
• Work closely with Advanced Analytics to implement tracking and variation reports against targets
• Inform Executive timeously of the need for additional resources, development needs or risks to targets

Technical Proficiency

• Practice excellent interpersonal skills during internal collaborations with the Data Analysis & Statistics teams to successfully produce class-leading personalisation products
• Significant experience in analysing and understanding customer spend and engagement behaviour in high volume, high transaction environments like telecoms, banking, e-commerce and similar industries
• Advanced experience in utilising marketing technology combined with analytical assets and methodologies to target and recommend lifetime value enhancing products to end-users
• Ability to evaluate and prioritize opportunities via a business case

Staff Management and Development

• Lead and motivate staff to effectively deliver objectives, ensuring development opportunities, appraisal and management systems are embedded and relevant HR procedures are adhered to
• Provide an advisory, support and mentorship function to enable staff to grow within their career
• Maintain a low staff turnover rate.
• Initiate the appropriate Labour Relation action required within the department
• Establish, evaluate, and guide the department’s Employee Performance Management programme
• Set Key Performance Indicators targets and goals as per the department’s strategy and business objectives.
• Recruit employees: assign and direct work, oversee their development, identify training needs and maintain staff competence

Perform any other Related duties as requested by Management

• Uphold HR policies and procedures
• Ensure all activities meet and integrate with organisational requirements for quality management, legal stipulations, health and safety compliance, environmental policies and general duty of care

Qualifications

• Honours degree(s) in Engineering, Economics, Business Science or Actuarial Science
• Preferably an MBA or similar from a leading business school

Experience

• 8+ years’ experience in telecommunications or a related technical sector in a medium- sized to large company
• 4+ years’ experience in commercial management
• 2+ years’ experience at managerial level (managing a team directly or indirectly)