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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
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Job Description
Main Purpose of Job
To support engagement teams in delivery of services to / at client premises on delegated engagements / projects.
Preferred Experience
- 8+ years management consulting experience
- 5+ years in business development and practice building
- 8+ years’ experience working in a consulting or similar organization, implementing solutions in a regulated environment
- 5+years’ experience as an Architect, designing and implementing large-scale solutions on the Salesforce platform
- Solid understanding of Virtualization and/or Cloud Computing Technologies
- Experience and knowledge of delivering services and implementations in Africa will be advantageous
- Advanced corporate communication and writing experience as well as advanced computer literacy (Word, Excel, PowerPoint)
- Experience in managing large technology rich business transformation projects advantageous
- Conceptual level knowledge of system integration, enterprise content management and/or business process transformation is an advantage
- Interpersonal communications skills, presentation skills and client interaction skills including relationship management
- Experience within banking and a solid understanding of the greater financial services environment would be an advantage
Required Specialized Competencies
- Professional approach and conduct
- Ability to work alone (self-motivated) or as part of a team
- Ability to lead a multi-disciplinary team while delivering solutions
- Ability to leverage knowledge of team members to present and defend recommendations and solutions
- Focus on high quality output of all team members
- Lateral thinking (willing to change and accept new ideas / concepts)
- Analytical thinking and good problem-solving skills (analysis and business / process solution design)
- Good decision-making ability in a complex environment
- Flexibility and adaptability - flexible and innovative in approach
- Motivating and influencing others (ability to sell and lobby new concepts to relevant parties)
- Customer-centric viewpoint and good stakeholder management
- Able to interact and negotiate with clients at all levels of business
- Interpersonal communications skills and presentation skills
- People networking and good, rapid relationship building
- Consultative approach to issue identification, problem solving and execution and risk management
- Good initiative, high energy level, self-starter and self-management ability
Key Competencies
Technical Competencies
- Sound technical knowledge in specific area and/or industry
- Basic consulting skills
- Experience in drafting of professional presentations and reports
- Basic financial knowledge and understanding
- Proficient in MS Office suite
- Business acumen
Behavioural Competencies
- Good communication skills, both written and verbal
- Interpersonal and relationship building skills
- Desire to develop self
- Client delivery focus
- Adaptable
- Focus on quality
- Problem solving ability
Qualifications
- Tertiary qualification in Information Systems, Computer Science, Engineering or related
- Relevant Salesforce certifications
- Industry-specific qualifications or an equivalent
Additional Information
Key Performance areas
1. Strategic Impact
- Under guidance, supports the Engagement team in delivery to client in area of competency
- Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables
- Identifies opportunities for follow-on work and advise management
- Assists in preparation of client presentations / discussion documentation
- Builds business relationships with clients/ staff
- Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling
- Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client
2. Client Impact: External / Internal
- Contributes to management decisions through pertinent analysis of client, company and industry
- Communicates regularly with Engagement Manager and team members on status of own deliverables
- Develops productive working relationships with clients and staff
- Responds with urgency and accountability to client and team requests
3. Operational Effectiveness
- Understands the context and impact of own role within engagement and conduct work accordingly
- Informs engagement manager of emerging engagement change issues
- Remains aware of risk in area of engagement in alignment with Deloitte policies
- Consistently reviews and analyses accuracy and quality of own deliverables
- Maintains clear communication channels with engagement team members on work status
4. Development/Growth of Team
- Cultivates ability to give effective development feedback both upward and to peers
- Maintains own development and knowledge in specialised area
5. Budgets / Profitability
- Maintains quality of output and timeous delivery as per SLA
Leadership / Behavioural Capabilities
- Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
- Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
- Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
- Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
- Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Cross-Consulting Capabilities
- Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience
- Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
- Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
- Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations
- Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
- Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
- Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients
- Business-Technology Acumen - Ability to recognize technology as a business enabler
- Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects
go to method of application »
Job Description
Main Purpose of Job
To support engagement teams in delivery of services to / at client premises on delegated engagements / projects.
Experience
- Minimum 5 years work experience, at least 2 years of which gained within Salesforce (Service Cloud, Sales Cloud, Marketing Cloud) in technology consulting or other relevant industry
- Relevant completed Salesforce certification – minimum of 4 ideally
- Development experience with Apex, VisualForce and Force.com
- Proficiency in SOQL, HTML, XML, JavaScript, SQL, Java or C#, SOAP-based web services, REST
- Application design and configuration using Salesforce.com automation (SFA)
- Utilizing object-oriented programming and design concepts to advise clients on Salesforce.com solutions
- Developing custom applications and performing unit testing using Salesforce.com APEX and Visualforce pages
- Proven ability to effectively prioritize workload and meet deadlines
- Ability to work independently and manage multiple task assignments
- Experience in a client facing role
Key Competencies required:
Technical Competencies
- Sound technical knowledge in specific area and/or industry
- Basic consulting skills
- Experience in drafting of professional presentations and reports
- Basic financial knowledge and understanding
- Proficient in MS Office suite
- Business acumen
Behavioural Competencies
- Good communication skills, both written and verbal
- Interpersonal and relationship building skills
- Desire to develop self
- Client delivery focus
- Adaptable
- Focus on quality
- Problem solving ability
Qualifications
Required
- Completed tertiary qualification in Information Systems, Computer Science, Engineering or related
Preferred
- Postgraduate qualification - relevant to Portfolio and role
Additional Information
Key Performance areas
1. Strategic Impact
- Under guidance, supports the Engagement team in delivery to client in area of competency
- Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables
- Identifies opportunities for follow-on work and advise management
- Assists in preparation of client presentations / discussion documentation
- Builds business relationships with clients/ staff
- Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling
- Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client
2. Client Impact: External / Internal
- Contributes to management decisions through pertinent analysis of client, company and industry
- Communicates regularly with Engagement Manager and team members on status of own deliverables
- Develops productive working relationships with clients and staff
- Responds with urgency and accountability to client and team requests
3. Operational Effectiveness
- Understands the context and impact of own role within engagement and conduct work accordingly
- Informs engagement manager of emerging engagement change issues
- Remains aware of risk in area of engagement in alignment with Deloitte policies
- Consistently reviews and analyses accuracy and quality of own deliverables
- Maintains clear communication channels with engagement team members on work status
4. Development/Growth of Team
- Cultivates ability to give effective development feedback both upward and to peers
- Maintains own development and knowledge in specialised area
5. Budgets / Profitability
- Maintains quality of output and timeous delivery as per SLA
Leadership / Behavioural Capabilities
- Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
- Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
- Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
- Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
- Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Cross-Consulting Capabilities
- Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience
- Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
- Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
- Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations
- Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
- Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
- Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients
- Business-Technology Acumen - Ability to recognize technology as a business enabler
- Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects
go to method of application »
Job Description
- The main purpose of the job is to support the engagement Manager in the delivery of services on delegated client engagement/ projects.
- Focus on the delivery of client engagements and shares knowledge and experience with others
- Able to produce high quality deliverables and support junior team members.
Specialised Technical Capabilities:
Supports the Development and Implementation on of Cyber Risk Solutions:
- Ability to develop and execute strategies, architectures, and roadmaps to provide client with need-based, value-adding, and cost-effective Cyber risk solutions
- Ability to analyse the client’s cyber security infrastructures to enable targeted and data-driven enhancements
- Keeps in mind the client’s business needs when developing assessment frameworks to ensure effective, targeted, and actionable analyses
- Applies multiple security testing methodologies and techniques to assess client’s security infrastructures and identify / evaluate vulnerabilities
- Gathers data and determines priority criteria to build an integrated roadmap that addresses all facets of a Cyber Assessment or implementation
- Assesses cyber security policies and procedures to analyse compliance with regulatory requirements and evaluate overall operational efficiency; provides clients with mitigating solutions
- Is proficient with multiple domain-specific cyber security technology solutions and can effectively design the integration of them to meet and exceed client’s needs
- Enables sustainability and continuous improvement of cyber security solutions by assessing and enhancing client’s cyber security governance infrastructures
- Understands and applies cyber threat intelligence and profiling to the design and assessment of client systems
- Tests the effectiveness of client’s cyber security technologies to identify and articulate opportunities for improvement across the digital, physical, and social elements of the client
- Conducts complex business process assessments to help clients identify, analyse, and prioritize gaps and risks; applies findings to make recommended upgrades aligned to the overall strategy
- Develops effective and sustainable technology and Cyber risk management strategies by tailoring leading Cyber frameworks on key clients’ business and technology needs
- Understands the interaction of business and technology processes / risks and can explain it in business terms to both technical and non-technical audiences
Technical competencies:
- Knowledge and appreciation of the wider Cyber Security issues and opportunities beyond the specific domain specialisation
- Display an understanding of Security architecture
- Understanding and experience with developing architecture artefacts using modelling methods such as ArchiMate™, UML, BPMN and/or others
- Awareness of Enterprise Architecture and understanding of Enterprise Security Architecture
- Strong knowledge of Third-Party management
- Technical skills such as Java, Javascript, Unix / Windows system administration and scripting are preferred.
- An understanding of at least one of the leading IAM products (Sailpoint, CyberArk, Forgerock or others)
- Well acquainted with LDAP, PKI, SSL, JNDI,
- Apply solutions and products in the following IT security areas: Data
- Data Leak Prevention
- Classification Solutions
- Endpoint and network security
- Data encryption including endpoint, email and databases
- Cryptography, PKI and centralized key management
- Database, networking, messaging, web proxy technologies
- Good working knowledge of networks and network architecture and integrations
- Understanding of information security principles and best practice (e.g., ISO27001 and ISF Standards of Good Practice for Information Security)
Good technical capability and technical certifications in the following areas:
- Software / solution architecture, design and development
- Secure architecture and engineering principles
- Development and open source technology experience
- Understands the integration points of Cyber sub offering with broader Digital Risk, Cyber Risk and enterprise consulting offerings in line with market demand.
- Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
- Certified Information Security Manager (CISM)
- Certified Information Systems Security Professional (CISSP) [ISC2]
- SABSA (Sherwood Applied Business Security Architecture)
- CISSP-ISSAP (Certified Information Systems Security Professional-Information Systems Security Architecture Professional) [ISC2]
Cloud Security:
- AWS Security
- Azure Security Engineer
- Google Cloud and Apigee Security
- SalesForce, Mulesoft and other SaaS solution specific security learning
- SalesForce, Mulesoft and other SaaS solution specific security learning
Information and Cyber Security Frameworks: ISO/IEC 27001/2; NIST SP800-53; NIST CSF; CYBOK
- ISO 27001 Lead Implementer/Auditor
- SWIFT CSP (Cyber Security Programme)
- IoT: internet of things security
- CCISO (Certified Chief Information Security Officer) [EC Council]
- Ability to identify patterns, and analyse and improve processes (business analysis)
- Software development and engineering including DevSecOps: fundamentals and experience
- IT System and networks design, build and administration
- Project Management including Agile Project Management (SAFE Agile, etc.)
- Microservices, containerisation, DevOps toolsets (CI/CD pipeline)
- Software Programming/Coding in variety of languages
- Related Technical fundamentals at that point in time and what the market is procuring
Behavioural Competencies:
- Excellent communication skills, both written and verbal
- Consistently delivers high quality work.
- Ability to meet deadlines (reliable and dependable)
- Able to Multi-task
- Proven initiatives in providing guidance to junior members of the project team
- Demonstrates readiness to take decisions
- Displays initiatives and takes accountability for delivery of work
- Assumes manager responsibility on delivery of assignments where required under pressurised circumstances
- Able to work under pressure
- Ability to prioritize competing responsibilities as per their urgency and importance, ability to multi-task on various client engagements
Qualifications
Minimum qualifications:
- Relevant Degree, Honours or post graduate diploma, professional qualifications e.g. BSc, BCom, or B.Ing/Eng or MSc
Desired qualifications:
Advanced certifications, diplomas, professional certifications, advanced degrees in Cyber or information security - examples include:
- CISM (Certified Information Security Manager)
- CISSP (Certified Information Systems Security Professional)
- ISMP (Information Security Management Principles)
- CCSP (Certified Cloud Security Professional)
- Certified Ethical Hacker – EC Council
- ISO27001 Lead Auditor/Implementer Certificate
- SABSA Chartered Security Architect
- (TOGAF) The Open Group Architecture Framework
- Cisco Unity Systems Engineer
- ITIL – IT Infrastructure Library Foundation
Experience:
- 4+ years of progressive experience with role(s) in a professional, consulting services (including Boutique Security Firm), public and/or private sector organizations is required.
Experience in;
- Software / solution architecture, modelling, design and development
- Secure architecture and engineering principles
- Designing network layer security solution
- Web and mobile application security, including mobile gateway security and multi-channel security
- PCI standards and Payments
- Software development and open source technology experience
- Privacy implementation according to POPIA and/or GDPR
- Laws related to Information Security, Cyber Security, Data Protection and/or Privacy
Method of Application
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