Latest Jobs at DHL Supply Chain

• We are offering an exciting opportunity for the position of Planner (Fixed Term). In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

• This role will be pivotal in supporting the velocity at which the business is conducted, using transport planning to create optimal transport routes/plans for our business.  Determine the most cost-effective way to meet service commitments whilst leveraging saving opportunities through consolidation of vehicle routing and scheduling. 

Key Responsibilities

• Analyse orders on origin and destination locations
• Lower transport and routing costs - thereby reducing delivery costs
• Consolidate orders into loads, determine the best way to move those loads
• Produce daily or multi period transport route plans for tactical planning
• Manage customer data base by building the best routes for our dedicated and sub contractor fleet
• Accommodate various elements - delivery windows, delivery appointments, loading and unload time, drops per vehicle etc
• Ensure driver briefing and de-briefing is completed correctly and regularly
• Health and safety management and compliance
• Increase asset utilization
• Increase customer services level
• Assign orders and customers to routes
• Re-arrange route sequence
• Pool equipment and driver resources according to established business rules.
• Effectively automate routing process
• Keep up to date databases of customers, products and routes
• Manage , plan and utilize all internal resources to ensure maximum productivity
• Measure attendance and performance in accordance with site procedures and policies.
• To ensure compliance with all legislative and site policies and to ensure all relevant site processes and procedures are adhered to, which would include Health and Safety requisite
• Reduce operating costs through Improved fleet utilization, reduce waiting time, reduce distance travelled, etc
• Maximize routing solutions: balance service levels and delivery costs
• KPI Management
• Process Improvement  
• Driver Management  
• Review and analyse results
• Fixed dynamic routing: Manage costs per route, customer, order sequence, lowest cost, shortest route, shortest distance.

Requirements

• Matric                                                                                                                                                                     
• Tertiary qualification (Logistics / business)- desirerable
• 2-year experience in a similar role and environment              

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Role Outline

• The RF Clerk is responsible for performing accurate warehouse transactions through the Radio Frequency (RF) system, ensuring inventory integrity and operational efficiency. The role supports receiving, put-away, replenishment, picking, cycle counting, stock investigations, and dispatch processes within the warehouse. The incumbent will maintain system accuracy, assist with inventory control activities, and support operational teams in meeting customer service and productivity targets.

Key Tasks/ Accountabilities

• To contribute to a productive working environment                                
• Inspection of all RF equipment                                
• Report and record any non conformity with regards to the customers merchandise or unsafe acts                                
• Handle equipment with care to minimise damages                                
• Accurately recording of issuing and returning of all equipment                                
• Perform battery changes of RF equipment and Radios                                
• Ensure no time is lost wrt the maintanence of equipment                                 
• Reporting of all damaged or non operational equipment to Management
• Issuing of harnessess / safety cages - weekly isnspections of the harnesses / safety cages
• Ensure correct asset and serial  numbers are labelled on scanners
• Receive consumable job cards from each department and review for Management approval
• Issue consumables in alignment to the job card and capture on control sheet
• Weekly consumable and PPE count and reconcile with Finance
• Notify Finance of re-order levels 
• Receive stock deliveries - sign delivery note, put stock away, submit note to Finance 
• Control stock issues from Cage 104  - allocated to Consumables
• Ensure all shrink wrap cores have been returned to the RDT Room
• Prepare cores dispatch to Smartmatta - communicate to Finance for waste rebate
• Office asset listing - update and verify 
• Office equipment - issue to staff with employee card verification
• Receive daily clock cards sheets from ISMS, Nakisani, Smart matta and Quatro
• Capture clockings on supplier attendance register and submit to Finance daily
• Weekly Gemba walks with Finance on Consumables
• To work within any operating area as determined by Management and the needs of the Business
• Ensure that damages are kept to a minimum
• Be actively involved in and support change initiatives
• Honesty - pride in your job and an eye for detail
• Ensure housekeeping in the area is up to standard
• Operate with integrity and ethical values
• Perform tasks according to the Standard Operating Procedures
• Correct use of equipment and to timeously report any defects / faults 
• Perform additional duties as assigned by Management
• Participation in stock counts
• Maintain a high level of hygiene in the work area
• Complete tasks timeously
• Adhere to the Unit's SHE rules and best practices
• Ensure that product safety, quality and integrity is not compromised
• To report and record workplace hazards
• Report any persons behaviour that may impact on the safety, quality and integrity of the stored product
• Contribute to a positive and collaborative working environment.

Functional Experience 

• Minimum 1-2 years' experience within a warehouse, logistics, or inventory control environment. 
• Experience using RF scanners and Warehouse Management Systems. 
• Stock control and inventory management experience will be advantageous.

Education / Qualification / Certification Requirements

• Grade 12 / Matric – Essential
• Computer literacy (MS Office)

DPDHL Core Competencies & Skills

• Ability to follow instructions and procedures
• Ability to cope with pressure and setbacks
• Ability to deliver results and meet customer expectations
   

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Role Outline

• To support the implementation of the Operations Management System on site and ensure sustainability. This includes the development and coaching of the site leadership team (supervisors and coordinators) and the tracking of the OMS achievements.

Key Responsibilities

• Drive the implementation of the 4 OMS principles and 12 OMS elements, ensuring ongoing maintenance of the OMS
• Engage site leaders on OMS through OMS Foundation and OMS Advisor initiatives
• Act as the primary OMS Advisor contact for coaching site teams and supporting implementation activities
• Regularly review OMS implementation with site leadership and resolve issues or challenges
• Ensure leadership alignment and a clear understanding of the OMS operating system
• Drive OMS standardization at site level and contribute to OMS best practice opportunities
• Support the Site Management Team in establishing and maintaining an organization that delivers results
• Maintain KPI integrity and ensure KPI updates are accurate and effective
• Support the development, maintenance, and reporting requirements of the Management Review Process (MRP)
• Ensure objectives and KPIs have proper targets and remain maintained
• Verify that R&R documentation is approved by the Site Manager and maintained
• Build TDM capability among leaders and support ongoing maintenance
• Coach leaders to follow TDM routines and ensure responsibilities are executed in practice
• Review control analysis with site management and implement improvement actions
• Support the implementation and maintenance of Performance Management
• Attend OMS Engineer site visits and assist with OMS Data System configuration aligned to site routines and OMS principles
• Ensure leadership can explain and support OMS elements and associated maintenance
• Act as a local OMS support resource and engage with country/cluster OMS Engineers on implementation changes
• Support the implementation and maintenance of Job Standardization
• Develop and maintain Work Instructions aligned to SHQ requirements
• Develop Excellence School training programs, including training infrastructure, materials, and delivery
• Train site leaders and multipliers in their roles within the Excellence School and instructional methods
• Train, coach, and follow up with leaders on performance review processes
• Train and coach site leaders on process confirmation and OMS standards confirmation routines
• Ensure Job Standardization routines are in place and deviations are understood
• Support continuous improvement initiatives
• Manage Kaizen and Kaikaku opportunities and drive required improvement actions
• Train site leaders in Excellence School problem-solving methodologies
• Encourage leaders to continuously improve processes and maintain knowledge
• Develop and maintain employee recognition programs and communication initiatives
• Promote awareness and compliance with ISO 9001, ISO 22716, ISO 13485, and relevant OMS requirements
• Report OMS financial benefits
• Report OMS plan status, alignment, and implementation challenges to OMS Advisors
• Manage OMS coverage and accelerate implementation at the site
• Track and manage OMS culture dashboards, providing visibility to site management, site leaders, and OMS Advisors
• Promote a team-oriented work environment
• Coach site leadership teams in OMS ways of working
• Support the development of interpersonal skills
• Support leadership and employee skills development

Performance Indicators

• Plan View Dashboard
• OMS Coverage Dashboard
• OMS Culture Dashboard
• Trained People (OMS Foundation and Excellence School)
• Performance Cube Indicator
• Correct and timely reporting
• OMS confirmation (Gemba)

Qualifications & Experience

• Matric / Grade 12
• Diploma or Degree in Supply Chain Management, Industrial Engineering, or a related field
• 1-2 years' relevant experience in supply chain operations
• Advanced computer literacy, particularly in Microsoft Excel
• Experience in a manufacturing or operational environment
• Experience in performance management, productivity improvement, and continuous improvement methodologies is highly desirable
• Proven ability to collaborate and influence managers across all levels within the organisation

Core Competencies

• Maintains effective relationships with customers
• Develops and delivers high-quality, innovative products, services, and solutions
• Focuses on customer needs and gains commitment
• Builds stakeholder support to meet customer requirements
• Ensures strategies and plans are aligned with customer needs
• Develops strategies and plans aligned with broader organizational objectives
• Communicates strategic direction effectively
• Establishes clear, challenging, and achievable objectives
• Aligns resources and the organization to achieve business goals
• Regularly reviews progress and adjusts as required
• Champions continuous improvement and innovation
• Inspires results through empowerment, accountability, and recognition
• Provides candid and regular feedback
• Supports the development of others
• Inspires and motivates team members
• Demonstrates a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and adapts behaviours based on feedback
• Takes personal responsibility for career growth and development
• Dynamic and goal-oriented, enabling site teams to execute plans effectively
• Strong ability to influence stakeholders without formal authority
• Demonstrates initiative while operating as an integrated member of the team

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• We are offering an exciting opportunity for the position of Site Development Manager. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

• Strategic role responsible for developing and improving existing operations
• Uses a Site Development Plan (SDP) to manage and implement strategic DSC Operations Excellence initiatives and programs
• Develops and grows the performance of existing operations
• Works hand-in-hand with Site Management and Operational Teams
• Creates and implements an SDP to: Stabilize, develop, and grow site performance in a standard and sustainable way while supporting Operations Excellence Functional Leads through the application and implementation of standard DSC Operations Excellence Programs and Tools

Key Accountabilities

• Support the creation of a Site Development Plan to consolidate all actions agreed between Site Management, General Management, BU Director, and Operations Excellence Lead
• Ensure the Site Development Plan is aligned with DSC strategic initiatives and programs, with a focus on maximizing site performance, customer centricity, and continuous improvement
• Implement a regular review meeting structure (TDM) with Site Management Teams to ensure strong control over content and deadlines
• Facilitate workshops and meetings within the area of responsibility to support actions listed in the Site Development Plan
• Identify best practices across the organization and collaborate with CI and Logistics Engineering teams to develop and incubate new solutions before deployment to sites
• Liaise with internal and external stakeholders (suppliers, regional and cluster functional teams, etc.) in support of the Site Development Plan
• Support sites classified as low performing by driving improvement and turnaround plans through the Site Development Plan
• Ensure BASICS / The DHL Way is in place and that identified gaps are managed through the Site Development Plan
• Escalate risks and issues to Operations Excellence and Business Unit Leads
• Support renewals and new business offerings within the area of responsibility
• Support and manage projects across the business
• Support the Site Management Team with DSC strategic Operations Excellence initiatives and programs through the Site Development Plan

OMS FC elements /SmartRem applications:

• OMS FC Elements: Support implementations and enforce TDM review meetings to analyse data, ensuring implementations are sustained and deliver the expected benefits
• Equipment Resource Planning: Manage Material Handling Equipment (MHE), scanners, printers, and other operational equipment to improve utilization, reduce equipment requirements where appropriate, and recommend alternative equipment and ways of working (e.g., use of different MHE types, equipment sharing, and accelerated digitalization initiatives)
• Resource Planning: Improve forecasting and planning processes to balance workloads and introduce a structured approach for obtaining forecast volumes, either directly from customers or through better utilization of the SmartPlan tool
• Review the utilization and functionality of WMS and/or TMS and recommend configuration changes to eliminate waste and increase productivity

Continuous Improvement & Site Profitability:

• Lead continuous improvement discussions across all sites (OMS FC and non-OMS FC) to ensure the achievement of savings and operational efficiencies
• Review contract conditions, including service levels, liabilities, scope of work, pricing, and indexation, to identify improvement opportunities and performance gaps
• Define joint account plans and/or continuous improvement initiatives aimed at enabling customers to manage overall costs without eroding the DSC margin
• Define joint account plans and/or continuous improvement initiatives to improve coordination and cooperation between warehouse and transport operations
• Monitor operational performance and highlight potential improvement areas to the Operations Management Team, including: Idle space and/or lease costs; reduced space utilization for staging, checking, storage, inventory accuracy, and stock loss claims and opportunities to reduce inventory counts and stock control efforts
• Conduct in-depth analyses and customer-specific activities performed without remuneration (out-of-scope activities) and agree required tariff changes and customer engagement actions with Site Teams

Customers:

• Support the Site Management team in developing a robust business case for renewals by using the Site Development Plan to review, improve, and maintain all aspects of the business, including customers, growth, staff, organisational structure, real estate, and I
• Support renewal and new business opportunities within the area of responsibility
• Participate in customer meetings to promote the DSC continuous improvement agenda and strategy, and to communicate progress against plans and objectives

Implementations / Audits:

• Provide operational support to the Project Delivery team during new start-ups or changed renewals through the use of the Startup Improvement Program (SIP) and Opportunity to Develop (O2D) guidelines
• Provide operational support to the Project Delivery team during site changes, including racking changes, system changes, and related initiatives
• Provide operational support to the Site Management Team during internal and external audit preparations and audits, with a focus on eliminating repetitive audit findings
• Conduct back-checks to determine variances in business volumes and/or business characteristics between the agreed commercial setup and the actual operating environment, including deep-dive analyses by process step and/or tariff line
• Ensure the site team possesses sufficient knowledge and capability to support Business Development (BD) staff during tender processes

Health & Safety/Quality/Environmental/Facility/Security and BCM functions:

• Implement checks to ensure site operations maintain the required certifications, whether mandated by legislation, clients, or corporate requirements
• Implement a TDM with the Site Management Team to ensure strong control over GEMBA Walks and process confirmations related to H&S, Environment, Security, BCM, Quality, and Facility Management processes (aligned to ISO toolkits)
• Verify that site teams list all deviations in the SDP, update work instructions accordingly, and conduct training on revised procedures
• Ensure Facility Management areas understand supplier SLAs, lease agreements, and preventative maintenance plans
• Support site decarbonisation plans to reduce energy costs, achieve ISO certification, and progress toward carbon neutrality
• Analyse outsourced costs related to required standards, including security, cleaning, pest control, waste management, and related services
• Identify cost reduction and optimization opportunities, supported by GBS Procurement

Data Usage and Quality:

• Support the Site Management Team by reviewing control reports and dashboards to identify inefficiencies and gaps in processes, enabling data-driven decision-making
• Ensure the availability of control reports to monitor and validate data quality across various systems, including Logics, EtQ, and SmartRem

Pre series Model Year:

• Develop and manage launch timelines, milestones, and logistics readiness
• Ensure all materials and components are available before production starts
• Check the health of logistics processes to ensure model run-in readiness
• Identify and mitigate launch risks affecting supply chain performance
• Monitor inventory levels and implement contingency plans where necessary
• Lead launch meetings and provide regular progress reports
• Support engineering changes and production ramp-up activities

Education/Certifications

• Matric / Grade 12
• Postgraduate qualification in Supply Chain, Industrial Engineering, or a related field

Experience

• 3-5 years' experience at management level
• Broad experience in a leadership role within Logistics Operational Management, Site Management, or Continuous Improvement in a logistics environment is essential
• Experience working across different organizational levels, from shop floor employees to Senior Management teams, is essential
• Proven track record in continuous improvement and process improvement initiatives
• Experience with engineering or analysis tools, such as value stream mapping and work study methodologies, is essential for the role

Other Requirements

• CSCM Certified.
• Operations Essentials Certified
• Leadership Essentials Certified
• Certified GoGreen Specialist
• Dynamic and goal-oriented approach
• Strong coaching skills are essential
• Good presentation skills, with the ability to share best practices with wider communities in both face-to-face and online environments
• Strong training skills are essential.
• Solid understanding of DHL Supply Chain operating standards (e.g. BASICS, Merlin, OMS FC, First Choice, Behavioural Based Safety, GoGreen)

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers
• Develops / Delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect others’ views
• Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging, and achievable objectives
• Coordinates efforts and aligns resources to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Provides candid / regular feedback
• Supports the development of others
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviours based on feedback
• Takes personal responsibility for career and development