Latest Jobs at Discovery Limited

Key Purpose of the role

• This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

• Long Term Insurance – Discovery Health:
• Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

• Grade 12 is essential.
• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60% )
• 2nd language (Minimum Level 4 – 50%)
• May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

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Key Purpose of the role

• This Learnership leads to a nationally recognised FETC: IT Technical Support qualification which consists of structured learning components combined with practical/workplace experience in the IT Servicing Team.

Areas of responsibility may include but not limited to

• Desktop support, hardware engineering, Digital Support (Contact Centre)

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

• Grade 12 is essential.
• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60% )
• 2nd language (Minimum Level 4 – 50%)
• May have an incomplete tertiary IT qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

go to method of application »

Key Purpose of the role

• This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

• Long Term Insurance – Discovery Health:
• Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

• Grade 12 is essential.
• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60% )
• 2nd language (Minimum Level 4 – 50%)
• May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

go to method of application »

Key Purpose

• To provide indicative underwriting decisions telephonically and via e-mail.

Areas of responsibility may include but not limited to:

The successful applicant will be responsible for but not limited to the following job functions:

• Ensure correct risk rating is applied based on the information provided on the telephone call or via email
• Consult necessary guidelines to ensure correct risk rating is applied to potential new business
• Liaise with clients regarding risk applied or policies that are deferred / declined
• Attending to underwriting queries and escalated enquiries from brokers, Account Managers, Franchise Directors which would mostly be telephonic but may be written and emailed.
• Dealing with underwriting queries and escalated queries from brokers, Account Managers, Franchise Directors to resolution.
• Administration duties relating to underwriting

Personal Attributes and Skills

• Strong Relationships Skills.
• Deciding and initiating action
• Working with People
• Able to work unsupervised and to take initiative
• Adhering to Principles and Values
• Presenting and Communicating Information (verbal & written)
• Conflict handling
• Analytical skills
• Learning and Researching
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Adapting and Responding to Change
• Coping with extreme pressure and setbacks
• Microsoft Office

Education and Experience:

Education

• Matric / Grade 12 is essential.
• 1-year experience as an Inbound Service Consultant within a Life Insurance environment
• 1 to 2 years working experience as an underwriter (Essential)
• 1-year Nursing / medical experience (advantageous)

Knowledge:

• Medical background
• VitalityLife product knowledge (basic)
• Underwriting procedures & guidelines (including medical, financial and vocational)

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Job Purpose 

• The Manager of Special Projects provides and organizes project management for key organizational initiatives, and overseeing cross-functional operational activities within the CEO’s office for the Health division. The ideal individual will be responsible for ensuring that all projects are implemented in a timely manner, and in ways that are consistent with the organizational priorities, budgets and regulatory requirements. Also responsible for ensuring that all services and benefits covered by the plan are defined and accurately established in all systems and documentation. Responsible for the development of all required member materials.

Areas of responsibility may include but are not limited to 

• Drive the development and implementation of products and programs for the business unit
• Responsible for developing and driving the project plans and timelines across the customer insights functional area. 
• Monitor progress toward defined project benchmarks and provide updates to the team
• Develop and implement strategies to ensure that all tasks remain on schedule. Manage project team and implementation meetings with staff and key vendors.
• Manage development of required policies and procedures. Maintain updated documentation of all decisions and approvals
• Conducts needed research and remains abreast of regulatory and market changes that impact scope
• Communicates information to staff and vendors, through trainings and written documentation.
• Oversee change management process
• Develops progress reports and other data analyses, as appropriate
• Communication with internal business owners and subject matter experts
• Ad hoc research, analysis and projects
• Develop presentations, reports and other strategic communications
• Strategic administration and compliance for strategic meetings including Health Executive Committee meetings.

Personal Attributes and Skills 

• Self-starter with a strong drive for excellence
• Strategic thinker
• Exceptional analytical skills
• Strong communication skills
• Management and leadership skills
• Competencies of storyboarding, presentation preparation and data visualisation is advantageous

Education and Experience 

• Relevant tertiary qualification
• 3-5 years of management consulting experience is essential
• Previous experience with special projects in a Health / Insurance industry (advantageous)
• Management consulting in a financial services industry will be advantageous

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Key Purpose

• The Sponsorship and Experiential Marketing Manager role is an integral part of a team specialising in strategic sponsorships and experiential marketing initiatives. This includes managing and conceptualising cross functional sports and lifestyle events and initiatives, consumer engagements, and other marketing extensions. This position is expected to deliver creative solutions that foster lasting relationships that resonate with consumers and the broader South African community. We are looking for a leader to develop programmes and implement cutting-edge ideas that reflect our company’s innovative spirit. The position requires collaboration with internal and external stakeholders and to help identify unique opportunities to deliver against business objectives, while carefully tracking budgets and results.

Responsibilities

To manage and deliver sponsorship & experiential marketing by:

Functioning as a thought leader with significant knowledge of all aspects of sponsorships & experiential marketing, including cutting-edge techniques to engage and excite the consumer.

• Monitor industry trends, competitive landscape (strengths, weaknesses and opportunities), including digital and social media to inform all existing activity and/or inspire the development of new executions and experiences.
• Monitor consumers, competitors and culture trends. Listen, learn and mine insights that will direct the brand. 

Develop creative strategies as well as seed ideas based on marketing strategy, messaging and objectives.

• Create conceptual content and deliver it in a compelling way in order to achieve buy in from various stakeholders.
• Lead integration amongst the various marketing, advertising and PR partners to ensure consistent brand identification and exposure.
• Provide aesthetic oversight to projects, evaluate and select creative (art and copy) pertaining to the portfolios assets (brand ambassadors’ programme, sports and lifestyle events and initiatives, consumer engagements and other marketing extensions).

360° event/ project management from scheduling to real time execution.

• Oversee all event, marketing & project planning and estimates for project scope. Manage schedules and resource requirements.
• Develop and manage assigned project budgets ensuring programmes are properly budgeted, estimated, and scheduled.
• Develop and manage assigned project plans to ensure milestones are met to a high standard.
• Proactively direct and manage multiple assignments on time and on budget while always protecting and ensuring the Discovery and Vitality brands are held in the highest regard.

Deliver both internal and client-facing proof of accomplishment.

• Responsible for overall quality and presentation of project work and effectively developing and communicating marketing strategies and creative standards.
• Own post-mortem ROI evaluation/project/event follow-ups.

Areas of responsibility will include but are not limited to:

• Overall brand, sponsorship, project & event management.
• There is an emphasis on sports-related events, with a particular focus on mass participation events particularly for running and cycling.
• The role involves possible traveling to various events nationwide, and working hours will vary depending on the specific event schedule. This may require weekend or evening work.
• A passion and knowledge for all sports is essential as well as knowledge of the sponsorship landscape and industry..
• Co-ordination of suppliers, and communications to Discovery communities, including social media and PR management.
• Putting together strategies and business plans, as well as presenting and getting buy from senior leaders is essential.
• Liaising with advertising agencies, writing and managing creative briefs. Ensuring that briefs are met timeously.
• Ensuring that events are planned and executed appropriately, as well as dealing with crisis management.
• Managing the production of print, merchandise and promotional items for sponsorships.
• Managing procurement and budget control processes.
• Ensuring that all sponsorship queries are responded to timeously.
• Monitoring the implementation progress of experiential marketing plans for sponsorships.
• Production of monthly reports, status reports, project reports and ROI on sponsorships.
• Managing sponsorship queries and feedback - telephonic and written.
• Unpacking complex business needs and providing creative solutions considering all stakeholders.
• Create integrated solutions, which are consistent across all Discovery brands/businesses and communities and which meet best practice marketing and sponsorship principles.
• Ensure solutions are in line with Discovery’s marketing model.

Development and management of people by: 

• Coaching, guiding and developing direct report to successfully manage and market sponsorship properties.
• Build and maintain relationships with key business people, both at a strategic and operational level.

Proactive by:  

• Bringing ideas & innovation to the business.
• Measuring impact and drive corrective action.
• Ensuring effective implementation of plans.
• Managing conflict.
• Be responsive to business needs.

Competencies

• Strategic thinker
• Flawless execution 
• Lateral thinker
• Influence and persuade people to get things done
• Experienced negotiation skills
• Excellent presentation skills to sell ideas
• Multi-task projects
• Leadership skills: guide, develop and motivate others
• Effective decision maker
• Solve complex problems
• Build trusted partnerships
• Manage trade-offs
• Instill confidence in others
• Communicate well in English (written and verbally)
• Attention to detail

Attributes

• Empathetic
• Diplomatic
• People and relationship focused
• Sociable
• Team Player
• Trustworthy
• Resilient
• Able to work under pressure and provide answers and direction to others
• Flexible and adaptable
• Tenacious and persistent
• Dynamic and energetic
• Driven
• Passionate
• Have initiative, be a self-starter
• Naturally inclined to work hard
• Action oriented (doer)
• Solution driven
• Detail oriented
• Ability to think outside the box

Education and Experience

• Minimum 3-year undergraduate degree (marketing or communication focused)
• Minimum 10 years of experience in marketing, sponsorships and events coordination/ management
• Relevant industry experience
• Post graduate qualification in marketing preferable