We operate and function for the benefit of those using our products, giving them an opportunity to be a part of something bigger. Our agreements with corporates across South Africa means that we can offer our products and services to those employed at these companies. Not only do they benefit from the products that they take up with us but they also becom...
About the Role
- We are seeking an energetic, innovative, and results-driven Team Leader to join our Customer Service Department in our Short-term Insurance Division at our Contact Centre in Centurion. As a Team Leader, you will be responsible for managing the day-to-day activities of the team who is responsible for claims, policy renewals and policy retention; thus driving performance, and ensuring business objectives are met through effective people management. Your leadership will inspire excellence in customer centricity, enhance productivity, and support continuous development through coaching and training.
Key Responsibilities:
As the Team Leader, you will:
- Monitor and manage claims activities to ensure claims are handled accurately and timeously and in accordance with processes and procedures.
- Monitor and manage underwriting activities to ensure customer requests are handled accurately and timeously and in accordance with processes and procedures.
- Completing of month end processes
- Ensure compliance with regulatory standards.
- Ensure that monthly campaigns are managed and completed successfully.
- Daily monitoring and reporting on the Robotic Process Automation (RPA) active projects.
- Daily measurement of team’s performance and reporting.
- Liaise with internal external stakeholders and insurers to ensure smooth service delivery.
- Handle all escalated complaints and cancellations.
- Manage the underwriting team, retention, amendment, renewal efforts and cancellation ratio of policies.
- Complete special exercises on upselling.
- Identify compliance risk and recommend corrective action
- Implement and monitor corrective measures to minimise compliance risk
- System testing according to new releases.
- Ensure the resolution of all audit items in the Customer Service department
- Recruitment, selection, and onboarding of new employees.
- Proactive performance and consequent management
- Facilitate on the job training as and when required.
- Implement disciplinary processes and reward/recognition initiatives.
- Coach and mentor the team to drive continuous improvement.
Qualifications and Experience
- National Senior Certificate (Matric)
- Regulatory Exam (RE 5)
- FSCA-recognized qualification on NQF Level 4
- 2-3 years’ claims experience within the short-term insurance industry, in a Contact Centre environment
- 2-3 years’ experience in a supervisory role
- Valid Driver’s License (manual transmission)
Knowledge and Skills
- Proficient in MS Office (Advanced Excel)
- In-depth knowledge of relevant legislation and the financial sector’s regulatory landscape
- Strong people management and leadership skills
- Excellent written and verbal communication skills
- Negotiation and selling skills
- Contact centre technology
- Time management and coping under pressure
- Conflict handling and problem-solving abilities
- Technical product knowledge and customer-centric approach
Deadline:16th October,2026
go to method of application »
About this position
- iMasFinance, a financial services Cooperative, is looking for a Developer.
- This position reports to the IT Solutions Development Manager and is responsible for coding, debugging, testing and troubleshooting throughout the application development process as well as designing and developing software applications. The role also contributes to system architecture, DevOps activities, stakeholder engagement, and continuous improvement initiatives. This role is suited to an experienced software developer who can deliver end-to-end application development, contribute to cloud and DevOps initiatives, support business transformation, and collaborate effectively with technical and business stakeholders within a financial services environment.
Key Responsibilities
Responsibilities include, but are not limited to, the following:
- Develop, maintain, and improve software solutions that meet business requirements.
- Conduct testing, troubleshooting, debugging, and defect prevention activities.
- Design scalable software applications and technical specifications.
- Support application deployments, production support, and root cause analysis.
- Develop and maintain DevOps code and assist with infrastructure maintenance.
- Participate in project planning, estimation, risk management, and resource allocation.
- Perform code reviews and provide technical guidance to junior developers.
- Evaluate and recommend technologies, tools, and frameworks.
- Engage with stakeholders to understand business requirements and ensure regulatory compliance.
- Provide technical support to users and manage assigned support tickets.
- Contribute to organisational standards, policies, procedures, and continuous improvement initiatives.
- Complete performance and development plans and participate in learning activities
Qualifications and Experience
- Bachelor's Degree in Information Technology or 6–8 years of relevant Developer experience (preferably within Financial Services).
- Honours Degree in Information Technology (advantageous).
- Azure Certification (advantageous).
- AWS Certification (advantageous).
Knowledge and Skills:
- Strong technical and technology awareness.
- Knowledge of emerging technologies.
- Planning, organising, and project management skills.
- Problem-solving ability.
- Ability to work under pressure.
- Business acumen
Deadline:21st October,2026
go to method of application »
Job Purpose:
- Effective marketing of life assurance and funeral products within Klerksdorp and surrounding areas.
Job Outputs:
- Selling of life assurance and funeral policies
- Conducting clients needs analysis
- Following up on leads
- Servicing new and existing members
- Quality control of new business
Qualifications and Experience
- Matric/Grade 12
- FAIS credits on NQF level 4 as per FSCA legislative requirements
- RE5 as per FSCA legislative requirements
- 1 year proven sales experience, preferably in the Financial Services Industry
Knowledge and Skills
- Computer literate (MS Office)
- Attention to detail
- Negotiation skills
- Excellent communication skills
- Interpersonal skills
Deadline:23rd October,2026
go to method of application »
Job Description
- iMas Insurance Brokers, an authorized financial services provider offering financing and insurance solutions, invites applications for or our Long-Term Insurance (Life) Learnership Programme.
- This opportunity is open to unemployed individuals from previously disadvantaged and designated groups who are eager to build a career in the insurance industry.
Programme Benefits:
- Practical experience in Sales and/or Administration within Long-Term Insurance.
- Structured theoretical training, combined with on-the-job coaching and mentoring.
- A 12-month fixed-term contract with a monthly allowance of R6,000
- Attain an Insurance Qualification (NQF Level 4) upon successful completion
Key Learnership Outcomes:
Learners will gain exposure to, among others:
- Conducting basic research and applying literacy/numeracy skills in insurance risk assessment.
- Managing personal finances and understanding financial risk.
- Applying legislative, ethical, and compliance knowledge within the insurance environment.
- Applying legislative, ethical and compliance knowledge within the insurance environment.
Minimum Requirements:
- Grade 12 with Mathematics and/or Accounting.
- Currently not employed.
- Not registered for any other studies, learnership, internship or YES Programme.
- Available to start the learnership immediately.
Required Knowledge and Skills:
We are looking for candidates with:
- Strong verbal and written communication skills
- Attention to detail and customer service orientation.
- Integrity, self-motivation, and time management skills.
- Time management and ability to work under pressure
- Ability to work under pressure.
- Selling and negotiation skills.
- Commitment to high standards of quality
- Preference is given to candidates from the designated groups and candidates with disabilities.
Deadline:7th October,2026
go to method of application »
Job Description
- iMas Insurance Brokers, an authorized financial services provider offering financing and insurance solutions, invites applications for or our Long-Term Insurance (Life) Learnership Programme.
- This opportunity is open to unemployed individuals from previously disadvantaged and designated groups who are eager to build a career in the insurance industry.
Programme Benefits:
- Practical experience in Sales and/or Administration within Long-Term Insurance.
- Structured theoretical training, combined with on-the-job coaching and mentoring.
- A 12-month fixed-term contract with a monthly allowance of R6,000
- Attain an Insurance Qualification (NQF Level 4) upon successful completion
Key Learnership Outcomes:
Learners will gain exposure to, among others:
- Conducting basic research and applying literacy/numeracy skills in insurance risk assessment.
- Managing personal finances and understanding financial risk.
- Applying legislative, ethical, and compliance knowledge within the insurance environment.
- Applying legislative, ethical and compliance knowledge within the insurance environment.
Minimum Requirements:
- Grade 12 with Mathematics and/or Accounting.
- Currently not employed.
- Not registered for any other studies, learnership, internship or YES Programme.
- Available to start the learnership immediately.
Required Knowledge and Skills:
We are looking for candidates with:
- Strong verbal and written communication skills
- Attention to detail and customer service orientation.
- Integrity, self-motivation, and time management skills.
- Time management and ability to work under pressure
- Ability to work under pressure.
- Selling and negotiation skills.
- Commitment to high standards of quality
- Preference is given to candidates from the designated groups and candidates with disabilities.
Deadline:7th October,2026
go to method of application »
Job Description
- iMas Insurance Brokers, an authorized financial services provider offering financing and insurance solutions, invites applications for or our Short Term Insurance (Non-Life) Learnership Programme.
- This opportunity is open to unemployed individuals from previously disadvantaged and designated groups who are eager to build a career in the insurance industry.
Programme Benefits:
- Practical experience in Telesales and/or Customer Service, in call centre environment.
- Structured theoretical training, combined with on-the-job coaching and mentoring.
- A 12-month fixed-term contract with a monthly allowance of R6,000.
- Attain an Insurance Qualification (NQF Level 4) upon successful completion
Key Learnership Outcomes:
Participants will gain exposure to, amongst others:
- Conducting basic research and applying literacy and numeracy skills in insurance and risk assessment.
- Managing personal risk and understanding the financial risks.
- Applying legislative, ethical and compliance knowledge within the insurance environment
Minimum Requirements:
- Grade 12 with Mathematics and/or Accounting.
- Currently unemployed.
- Not registered for any other studies, learnership, internship or YES Programme.
- Available to start the learnership immediately.
Required Knowledge and Skills
We are looking for candidates with:
- Strong verbal and written communication.
- Attention to detail and customer service orientation.
- Self-motivation, integrity, and time management.
- Ability to work under pressure.
- Selling and negotiation skills.
- Commitment to high standards of quality.
- Preference is given to candidates from the designated groups and candidates with disabilities.
Deadline:7th October,2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail