Latest Jobs at JPMorgan Chase & Co.

Description

• As a Location Control Manager supporting South Africa and Sub-Saharan Africa (SSA), you will help strengthen governance and operational risk controls across lines of business, Operations, and Technology. You will work in a dynamic, collaborative environment, partnering with local, regional, and global stakeholders to identify emerging themes, drive control initiatives, and support effective escalation and remediation. 

Job responsibilities

• Oversee the location control environment and provide a consolidated view of operational risk controls to ensure issues are promptly escalated and remediated, including governance, coordination, and execution of global control projects and cross-LOB programs.
• Support country control initiatives, including coordinating Legal Entity Risk Assessments (LERA) for operational risk assessment and appetite.  
• Chair location governance forums including LORCC (Location Operational Risk Committee), Regulatory Change Forums (RCFs), and the Outsourcing Forum (OF), and participate in applicable location and regional committees. 
• Provide coverage of Legal Entity control matters and coordinate internal control and regulatory deliverables across local and regionally aligned functions, including managing regulatory requests and interactions with regulators. 
• Facilitate Legal Entity attestations and partner with Business Control Managers (BCMs) and the Central Control Office to advise on and coordinate responses to regional/local regulatory inquiries and exams.
• Partner with the business to prepare for location-specific audits and support implementation of corporate-owned policies in country, including identifying and assessing local gaps.
• Support Internal and External Audit, Operational Risk Management, and Compliance activities in the execution of control reviews and related actions.
• Partner with BCMs to review results from risk and control self-assessments to identify issues, themes, and trends impacting the local control environment.
• Provide a bridge across lines of business, corporate functions, Risk, Compliance, and Audit to form an end-to-end view of controls and to identify, assess, and communicate potential control gaps and emerging risks. 
• Partner with control professionals to ensure process risk self-assessments, mitigating controls, issues, action plans, and risk events are managed in line with policy, supporting timely escalation and resolution for the legal entities. 

Required qualifications, capabilities, and skills 

• Bachelor’s degree.
• Minimum 7 years of banking experience in a Controller role.
• Strong understanding of controls and ability to apply them across different processes and businesses.
• Ability to work effectively with senior managers and other control managers locally and regionally, guiding and challenging as appropriate. 
• Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution.
• Strong organizational skills with the ability to manage and prioritize multiple tasks across different time horizons within deadlines. 
• Strong organizational skills with the ability to manage and prioritize multiple tasks across different time horizons within deadlines. 
• Analytical mindset with ability to identify both high-level and detailed issues and them.
• Strong influencing skills and ability to partner across departments in a global organization.
• Sound judgment, maturity, and experience to identify risks and escalate where required.

Preferred qualifications, capabilities, and skills

• Experience in a multinational banking environment.
• Experience coordinating or executing global control projects and cross-LOB programs. 

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Job Description

• As an onboarding project manager in the Global Corporate Bank EMEA onboarding team, you will lead end-to-end implementations for Treasury Services (TS) clients across EMEA. You will join a newly formed Johannesburg-based team dedicated to serving Sub-Saharan Africa (SSA) clients, partnering closely with local Sales to deliver high-quality client experiences and support timely revenue realization.  

Job Responsibilities

• Manage end-to-end onboarding and implementation of core cash management business for TS clients, from kickoff, scoping, documentation, and service setup through testing, go-live, and transition to Client Services.
• Implement cash management solutions of varying size and complexity for corporate clients across EMEA HQ and subsidiary banking.
• Project manage multiple implementations concurrently, acting as the central point of contact for internal stakeholders and external clients. 
• Partner closely with Sales, Product, Client Service, Operations, and other internal teams to ensure successful delivery and a high-quality client experience.
• Develop agreed project plans for each deal using the team’s implementation methodology, and guide clients on their tasks and responsibilities within the plan.  
• Host and attend regular client meetings and calls to review progress against the project plan and timelines.
• Coordinate internal and external parties to deliver solutions within minimum timeframes and agreed target dates. 
• Provide accurate and timely implementation status updates, escalating issues that impact client experience or put delivery dates at risk.
• Support team colleagues as required to ensure consistent delivery and client coverage.
• Identify and communicate process gaps and improvement opportunities,  and take ownership of initiatives to drive implementation process improvements.  
• Adhere to all JP Morgan Chase department policies and procedures and complete required meetings and training to maintain development and product knowledge.

Required qualifications, capabilities, and skills

• Experience working with Corporate and/or Financial Institutions clients, with strong client servicing skills. 
• Strong verbal, written, and interpersonal communication skills.
• Project management skills and experience. 
• Excellent time management and prioritization skills in a high-pressure, competing-priority environment.
• Ability to work independently with a self-sufficient approach to delivery.
• Ability to work effectively in a small team and provide support to colleagues. 
• Effective issue resolution and escalation skills, with focus on protecting client experience and delivery timelines. 

Preferred qualifications, capabilities, and skills

• Experience working with Treasury Services products.