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Your day at NTT DATA

• The Director, Global Recovery Lead will be responsible for designing, building, implementing, and governing global cost recovery and allocation models across NTT DATA, Inc. This role will also drive continuous improvement to ensure the models remain effective, scalable, and aligned with evolving business and financial requirements.

Key Responsibilities:

Global Recovery Model Design and Ownership

• Lead the design, development, and implementation of a global cost recovery model covering approximately USD 1 billion of cost.
• Own the end-to-end recovery model methodology, including cost pools, allocation drivers, recovery principles, calculation logic, governance rules, and reporting outputs.
• Build a separate above-the-line performance-impacting model that allocates costs across all relevant business units, regions, and entities within NTT DATA, Inc.
• Ensure the model is transparent, scalable and auditable
• Define and document the financial rationale for allocation methodologies and recovery principles.
• Ensure allocations are commercially reasonable, consistently applied, and aligned with the economic benefit received by each business unit or region.
• Continuously review and refine the model to reflect changes in business structure, cost base, service delivery, tax requirements, and group strategy.
• Financial Impact and Performance Management
• Own the financial modelling of global cost allocations and recoveries, ensuring accurate and timely impact assessment across all business units.
• Assess and explain the impact of allocated costs on regional and business-unit performance.
• Provide clear reporting and analysis to GHQ Finance leadership on allocation outcomes, recovery trends, variances, risks, and opportunities.
• Support scenario modelling and sensitivity analysis to assess the impact of changes to cost pools, allocation drivers, regional structures, or tax treatment.
• Ensure the recovery model supports performance transparency and accountability across NTT DATA, Inc.
• Partner with Regional Finance teams to explain allocation outcomes and resolve challenges or disputes.

Tax Deductibility, Transfer Pricing and Authority Engagement

• Work directly with internal tax teams, external advisors, and auditors to support the deductibility of allocated costs and engage with tax authorities on any queries.
• Ensure the global recovery model is designed to achieve appropriate deductibility of allocated costs while remaining compliant with local tax and transfer pricing requirements.
• Support the preparation and maintenance of documentation required to justify the allocation methodology, including benefit tests, cost pool analysis, allocation driver rationale, intercompany support, and tax audit packs.
• Ensure management fees, cost allocations, and recoveries are aligned with transfer pricing principles, local tax requirements, group tax policies, and intercompany agreements.
• Respond to tax authority queries and challenges in a professional, technically sound, and well-documented manner.
• Identify and escalate tax, transfer pricing, deductibility, or compliance risks relating to cost recovery arrangements.

Regional Finance and Senior Stakeholder Engagement

• Engage directly and credibly with Regional finance leadership, business-unit leaders, tax teams, and other senior stakeholders.
• Explain, challenge, and justify cost allocation methodologies, assumptions, outputs, and business impacts.
• Act as the GHQ Finance owner for global recovery model matters.
• Facilitate alignment across regions on allocation principles, timelines, data requirements, documentation standards, and dispute resolution.
• Manage sensitive discussions where allocation outcomes materially affect regional or business-unit performance.
• Build trusted relationships across the global finance community while maintaining independence, governance discipline, and group-level consistency.

Vendor Engagement and Delivery Management

• Lead engagement with external vendors involved in designing, building, implementing, or supporting the global recovery model.
• Define business requirements, data inputs, calculation logic, controls, reporting outputs, and user requirements for vendor-supported solutions.
• Challenge vendor proposals, outputs, assumptions, timelines, and deliverables to ensure they are fit for purpose.
• Coordinate testing, validation, implementation, issue resolution, and post-implementation improvements.
• Ensure vendor deliverables meet GHQ Finance, tax, audit, governance, and business performance requirements.

Management Fee and Intercompany Recovery Accounting

• Oversee the accounting, reporting, reconciliation, and governance of management fees and intercompany cost recoveries.
• Ensure management fees and allocated costs are accurately calculated, recorded, invoiced, reconciled, and settled in line with approved methodologies and agreements.
• Maintain robust support for management fee calculations and intercompany charges.
• Ensure journals, accruals, receivables, payables, and intercompany balances are complete, accurate, and appropriately supported.
• Partner with regional finance teams to resolve discrepancies, disputes, or aged balances.
• Support month-end, quarter-end, and year-end close activities relating to management fees and global recoveries.

Governance, Controls and Documentation

• Establish and maintain strong governance over the global recovery model, including approval processes, change controls, version control, documentation standards, and audit trails.
• Develop and maintain policies, standard operating procedures, calculation templates, data validation processes, and control frameworks.
• Ensure all allocations and recoveries are supported by appropriate documentation, approvals, calculations, and evidence.
• Prepare materials for internal audit, external audit, tax reviews, and senior management review.
• Ensure compliance with group finance policies, delegation of authority, tax governance, transfer pricing requirements, and internal control standards.
• Identify and address control weaknesses, data quality issues, and process inefficiencies

Data, Systems and Process Improvement

• Define data requirements for the global recovery model and ensure the completeness, accuracy, and integrity of source data.
• Partner with finance systems, data teams, vendors, and regional finance teams to automate and improve the recovery process.
• Drive standardisation, simplification, and automation of allocation calculations, reporting, reconciliations, and governance processes.
• Implement dashboards, reporting packs, and analytical tools to improve transparency of allocated costs and recovery outcomes.
• Continuously improve the model and related processes to increase efficiency, reliability, auditability, and stakeholder confidence.

Knowledge and Attributes:

Technical Skills

• Financial modelling capability, including complex allocation models, scenario analysis, sensitivity analysis, and performance impact modelling.
• Strong understanding of cost recovery, management fees, intercompany charging, allocation methodologies, and service cost recharge mechanisms.
• Good understanding of transfer pricing principles, tax deductibility requirements, benefit testing, and intercompany documentation.
• Strong accounting knowledge, including accruals, journals, reconciliations, intercompany balances, and month-end close.
• Ability to interpret and apply intercompany agreements, tax documentation, accounting policies, and governance frameworks.
• Strong data analysis and reporting skills.
• Advanced Excel capability is essential.
• Experience with ERP, consolidation, planning, reporting, or allocation tools such as SAP, Finnivo, SAP BPC, Power BI, or similar is advantageous.
• Ability to translate complex financial models into clear executive-level reporting and decision support.

Leadership and Behavioural Competencies

• Strong executive presence and credibility with senior finance stakeholders.
• Able to hold their own in challenging discussions with Regional finance leadership, tax authorities, vendors, auditors.
• Strong commercial judgement and ability to balance technical accuracy, tax defensibility, business practicality, and stakeholder impact.
• Highly analytical, structured, and detail-oriented.
• Able to operate independently with significant accountability and limited supervision.
• Confident communicator who can explain complex allocation logic in a clear and practical way.
• Strong influencing and negotiation skills across a global matrix environment.
• Comfortable managing ambiguity, competing priorities, and politically sensitive financial outcomes.
• High integrity, discretion, and governance discipline.
• Proactive, resilient, and willing to challenge assumptions where required.
• Strong ownership mindset and ability to drive outcomes across regions and functions.

Key Performance Indicators

• Successful design, implementation, and governance of the global recovery model.
• Accurate, transparent, and timely allocation of approximately USD 1 billion of cost.
• Clear and defensible methodology for cost pools, allocation drivers, and recovery principles.
• Appropriate deductibility of allocated costs, supported by robust tax and transfer pricing documentation.
• Effective engagement and alignment with Group functional teams and unit finance.
• Successful management of tax authority, audit, and vendor interactions.
• Timely resolution of allocation disputes, data issues, and regional challenges.
• High-quality reporting of allocation outcomes and performance impacts.
• Strong control environment with complete audit trails and documentation.
• Continuous improvement in automation, transparency, efficiency, and stakeholder confidence.

Academic Qualifications and Certifications:

• Bachelor degree in Accounting, Finance, Commerce, Business, Economics, or a related field.
• Professional finance or accounting qualification such as CA, CPA, ACCA, CIMA, or equivalent is strongly preferred.

Required experience:

• 15 years related professional experience in senior finance, group finance, commercial finance, transfer pricing support, intercompany accounting, cost allocation, financial modelling, or finance transformation.
• Proven experience designing, owning, or governing complex cost allocation, recovery, recharge, or management fee models.
• Experience working in a multinational, matrixed, or global organisation.
• Experience engaging directly with CFO-level stakeholders, senior finance leaders, auditors, tax teams, external advisors, and tax authorities.
• Experience managing external vendors or implementation partners is highly advantageous.
• Exposure to transfer pricing, tax deductibility, intercompany agreements, and tax audit support is strongly preferred.
• Experience with performance reporting models, above-the-line cost allocations, or business-unit profitability impacts is highly advantageous.

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Your day at NTT DATA

• As a Networking Managed Services Engineer (L3) at NTT DATA, you will lead in providing exceptional managed services to our clients. Your day will revolve around proactively identifying and resolving technical incidents and problems, ensuring our clients meet all service level agreement (SLA) conditions, identify root cause of critical incidents and implement solutions for problems identified. With your advanced technical expertise, you will manage high-complexity tickets, conduct thorough analyses, and provide resolutions to a variety of complex issues, all while coaching and mentoring junior team members. Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.
• You will ensure that our clients' infrastructure is configured, installed, tested, and operational, performing necessary checks and employing monitoring tools to respond to alerts in a timely manner. Your role will involve identifying and logging problems before they escalate, analysing and escalating support calls, and investigating third-line support calls to find root causes and solutions.
• Additionally, you will provide onsite technical support and field engineering services to clients, work closely with third-party vendors for issue escalation, and offer continuous feedback and updates to all involved parties. Through your efforts, you will drive operational improvements and optimize work processes, including opportunities for automation.
• You may also have the opportunity to manage and implement projects within the technology domain, deliver disaster recovery functions and tests, and improve the quality of incidents and service requests through random monthly reviews. Your work will play a key role in delivering high-quality services that ensure a positive client experience throughout their journey with us.

Requirements

• Oversee the implementation of complex IT security plans.
• Provide test automation and technical support for a network or a virtual private network.
• Understand firewalls and other network tools.
• Provide system documentation and diagrams as well as maintenance documentation.
• Implement change management procedures that accommodate system architecture changes.
• Identify and document undocumented areas of a network to develop a network diagram.
• Evaluate current IT resources and technology resources develops and maintains security policy by identifying and evaluating threats to the organization's information assets
• Ensures that the systems and networks of the organization are secure and operational.
• Uses threat modeling techniques and threat intelligence to develop and maintain a network-based risk assessment tool.
• Analyzes and detects risks and vulnerabilities associated with new technologies, processes, and applications.
• Identifies and investigates risk and vulnerability issues and develops and implements solutions to resolve them.
• Assists in developing and maintaining standards and procedures.
• Performs security audit and penetration testing activities to evaluate security safeguards and identify ways to improve network security posture.
• Provides network security, network penetration testing, and traffic analysis services to large commercial organizations
• Conducts comprehensive investigations and audits, performs all necessary forensics procedures, and responds to client requests for information.
• Reviews client network policies, policies, and security documents, and recommends changes or alterations.
• Experience with deploying network systems.
• Experience with security principles and principles of design.
• Excellent customer service skills.
• Ability to work independently with minimal supervision.
• Partake and abide by CAB processes when involved in changes
• A well-working acquaintance in the Linux environment
• Linux Shell Scripting
• Security administration port security on switches and IP security on Routers via Access list
• Preparing monthly work status reports and updating technology-specific documents
• Responsible for designing and implementation of customers' network infrastructure
• Cisco device management specific technical skills
• Installing, Configuring, and Troubleshooting of Networking Equipment: Routers and Switches.
• Managing, Maintaining, and Configuring an Internetwork with the help of WAN technologies like PPP, Frame-relay, dedicated T1s, ISDN, 
• Knowledge of Layer-2 Switching, Vlan’s, and Access-list.
• Routing Protocols: OSPF, EIGRP, IGRP, RIP, and RIPv2.
• Advanced knowledge of Multi-Protocol Label Switching (MPLS), Voice over IP (VoIP), Firewall PIX, Cisco Call Manager, and routing protocol BGP
• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)
• IP addressing and subnetting, Routing concepts
• Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP
• Implemented SNMP on devices to allow for network management
• Implemented traffic filters using Standard and Extended access lists, Distribute-Lists, and Route Maps.
• Implementation of HSRP, DHCP, DNS, FTP, TFTP, MRTG.
• Working knowledge of enterprise level network design and implementation

Advantageous skills

• Knowledge and Experience with CISO DNAC
• Knowledge of Enterprise Monitoring
• Knowledge of incident management systems
• Moderate years of relevant managed services experience
• Moderate level knowledge in ticketing tools preferably Service Now and Remedy
• Working knowledge of Infloblox
• Fortinet SD-WAN
• Knowledge of Cisco support and TAC processes
• Knowledge of Fortinet support and TAC processes
• Python scripting skills
• Knowledge of Grafana and Prometheus automation and dashboarding
• Knowledge of Netbox automation and dashboarding

Academic Qualifications

• Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Qualifications

• Must have the ability to build secure networks for enterprise applications; to maintain security configurations; and troubleshoot problems related to network configuration.
• Experience with network security and incident response preferred.
• CCNP Enterprise
• CCIE Enterprise or Wireless
• NSE5 – NSE6 and NSE7 will be an advantage
• ITILv4 or up to date and relevant ITIL certification (Foundation Level)
• CCNA Enterprise
• CCNP Enterprise and advantage
• Check Point Certified Security Administrator NG with Application Intelligence (CCSA-NG AI)
• Cisco Firewalls and Routers
• Cisco Devnet certification

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Position Summary/purpose

• The Marketing Principal Specialist is responsible for leading and executing the end-to-end marketing strategy for NTT DATA in Luxembourg, with a strong focus on demand generation, pipeline acceleration, and brand positioning. This role acts as a strategic partner to the Managing Director and regional sales leadership, aligning marketing initiatives to business priorities and revenue targets.
• The individual will own the development and delivery of integrated marketing programs tailored to the Luxembourg market, leveraging a mix of digital, events, and partner-driven activities. As a senior marketing professional, the Marketing Principal Specialist will bring deep expertise in B2B marketing, campaign management, and stakeholder engagement, ensuring measurable impact on pipeline growth and customer acquisition.
• This role requires a balance of strategic thinking and hands-on execution, along with the ability to operate effectively within a global matrix organization while addressing local market dynamics.

Key roles and responsibilities

In this position you will be required to:

​Market Ownership & Strategy

• Own and execute the country-level marketing strategy for Luxembourg, aligned with regional and global business objectives.
• Translate business priorities into targeted marketing plans that drive demand, pipeline, and revenue growth.
• Act as the primary marketing advisor to local sales leadership and key stakeholders

Demand Generation & Campaign Execution

• Plan, execute, and optimize integrated demand generation campaigns across digital, events, content, and partner channels.
• Drive account/industry focused initiatives in collaboration with sales teams to target strategic accounts.
• Manage the campaign lifecycle and marketing calendat, from planning and segmentation through execution, reporting, and optimization.

Sales Alignment & Pipeline Impact

• Partner closely with sales teams to ensure strong alignment on priorities, messaging, and target accounts.
• Contribute directly to pipeline creation, acceleration, and conversion through data-driven marketing initiatives.
• Support sales enablement with relevant content, tools, and insights.

Stakeholder & Cross-Functional Collaboration

• Collaborate with regional and global marketing teams to leverage campaigns, assets, and best practices.
• Work with industry, solutions, and partner teams to tailor messaging and programs for the Luxembourg market.
• Manage relationships with external agencies, vendors, and partners as required.

Brand & Market Presence

• Strengthen NTT DATA’s brand awareness and market positioning in Luxembourg.
• Oversee local events, sponsorships, PR, and thought leadership initiatives.
• Ensure consistent brand messaging aligned with global guidelines.

Performance Management & Reporting

• Define KPIs and track marketing performance, including pipeline contribution, ROI, and campaign effectiveness.
• Use marketing automation and CRM tools to monitor, analyze, and optimize program performance.
• Provide regular reporting and insights to stakeholders, with a focus on continuous improvement.

Budget Management

• Own and manage the local marketing budget, ensuring effective allocation and ROI
• Track spend and performance against agreed targets
• Continuous Improvement & Innovation
• Stay current on B2B marketing trends, tools, and best practices
• Identify opportunities to innovate and improve marketing effectiveness, particularly in digital and data-driven approaches undefined

General knowledge, skills and attributes

(some examples below or delete if not applicable)

• B2B Marketing & Demand Generation Expertise
• Commercial Acumen
• Strategic Thinking & Execution
• Data-Driven Mindset
• Stakeholder Management & Influence
• Global Collaboration
• Digital & Marketing Technology
• Results Orientation
• Required Capabilities Framework

Qualifications

Education required

• Bachelor’s degree or equivalent in Marketing Management or related field.

Certifications required

• Relevant certifications in marketing automation, CRM platforms, or digital marketing (e.g., Salesforce, Marketo, Google Analytics) are advantageous.

Work experience required

• Minimum of 7+ years of experience in B2B marketing, with a strong focus on demand generation and integrated campaign management.
• Proven experience working in a global, matrixed organization, ideally within the IT services or technology sector.