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Job Description Summary

• The Legal Advisor is responsible for providing practical legal and commercial advice across an allocated portfolio and for independently managing matters from instruction through to conclusion.
• The role involves working directly with business stakeholders on client, supplier, third-party and internal matters, including commercial contracting, bids and proposals, disputes, legal risk and general corporate matters.
• Each Legal Advisor is expected to take ownership of their portfolio, act as a trusted legal partner to the business and exercise sound judgement in identifying and managing risk. Complex, material or high-risk matters should be escalated where appropriate, with all matters managed in accordance with applicable legal policies, contracting standards and governance requirements.

Key Roles and Responsibilities

Provide Legal and Commercial Advice

• Provide legal and commercial advice to business stakeholders on client, supplier, third-party and internal matters.
• Act as the primary legal contact for allocated matters and manage them from instruction through to conclusion.
• Draft, review and negotiate commercial agreements, including client, supplier, service, confidentiality and data processing agreements
• Advise on contractual rights, obligations, legal risks and practical mitigation measures.
• Escalate complex, material or specialist matters where appropriate.

Bids, Proposals and Transactions

• Provide legal support on client bids, proposals and commercial transactions.
• Review tender documentation and contractual requirements and identify material legal and commercial risks.
• Draft and negotiate contractual deviations and amendments.
• Work with sales, commercial and bid teams to progress transactions while ensuring compliance with applicable approval and governance requirements.

Legal Risk and Governance

• Identify, assess and manage legal risk within the allocated portfolio.
• Ensure matters are managed in accordance with applicable NTT DATA legal policies and contracting standards.
• Work collaboratively with Risk, Compliance, Privacy, Regulatory and other specialist functions.
• Contribute to the development of legal policies, templates and guidance where required.

Disputes and Legal Matters

• Manage disputes and contentious matters within the allocated portfolio.
• Advise on contractual rights, remedies and dispute strategy.
• Coordinate and manage external legal counsel where required.
• Support litigation, arbitration, mediation and settlement processes.
• Provide legal support on corporate transactions and other strategic matters as allocated.

Stakeholder Management

• Develop strong relationships with business stakeholders and act as a trusted legal adviser.
• Provide clear, practical and commercially focused legal advice.
• Balance legal risk with commercial objectives and business requirements.
• Collaborate with the broader Legal team to ensure a consistent approach to legal and commercial risk.

Knowledge, Skills and Attributes

• Sound knowledge of commercial and contract law.
• Strong legal drafting, analytical and negotiation skills.
• Ability to identify legal and contractual risks and develop practical solutions.
• Commercially minded with sound judgement and problem-solving ability.
• Ability to independently manage an allocated portfolio of matters.
• Ability to work effectively in a complex, multinational organisation and collaborate across different functions, jurisdictions and cultures.
• Strong written and verbal communication skills.
• Good stakeholder-management and interpersonal skills.
• Strong planning and organisational skills, with the ability to manage competing priorities.
• High levels of integrity, professionalism and attention to detail.
• An interest in technology and IT services environment would be advantageous.

Academic Qualifications and Certifications

• Bachelor of Laws (LLB) degree is required.
• Admission as an Attorney of the High Court of South Africa is preferred.
• Additional relevant legal or commercial qualifications would be advantageous.

Required Experience

• Minimum of approximately two years' post-admission/post-qualification experience (PQE), or at least five years' relevant legal experience.
• Experience gained within a law firm, in-house legal team or similar legal environment.
• Experience working within a multinational or global organisation, including exposure to cross-border or multi-jurisdictional matters, would be advantageous.
• Practical experience drafting, reviewing and negotiating commercial agreements.
• Experience independently managing legal matters and engaging directly with business or client stakeholders.
• Exposure to commercial contracting, disputes, corporate legal matters or commercial transactions would be advantageous.
• Experience within a technology, telecommunications, IT services or multinational environment would be advantageous but is not essential.

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Your day at NTT DATA

• The Senior Director, Go-To-Market Sales is a leadership role, responsible for providing direction to sales managers driving consistent results and performance across their sales teams. This role oversees a group of senior sales managers / directors who manage sales teams.
• This leadership role often provides executive presence primarily to their teams in order to drive the execution of the strategy across the geography they are responsible for.
• This leadership role oversees, leads and manages a sales team within a region/country, ensuring the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

Key responsibilities:

• Translates the global sales strategy and regional strategic objectives into a regional sales strategy.
• Contributes to the executive management of the regional organization and ensures on a continuous basis that the regional sales organization flexibly reacts and is aligned to current business drivers, organizational initiatives and regional programs
• Drives a sales culture by sharing best practices, developing and sustaining cross functional relationships and filtering information downwards
• Develops sales policies and procedures, approving implementation and continuous improvement to drive business results.
• Compiles the most lucrative growth areas for new sales in the region and sets regional sales targets in line with the global sales targets to ensure that organizational growth objectives can be met.
• Responsible for the management of the team, setting and managing budgets, creating and executing on plans and reporting on the team activities in the required forums.
• Takes responsibility to mandate the collation of sales pipeline information and to track the performance of the sales organization regionally and to communicate this performance on a regular basis to all relevant stakeholders.
• Executes the sales strategy by making decisions that influence people, process and technology.
• Measures progress against objectives and ensure that the appropriate level of effort is applied across the sales team to handle the client’s reality.
• Sets aggressive account strategies for regional accounts and supports the exploitation of all opportunities, including active participation in the pursuit of new opportunities in international accounts.
• Acts as a critical link between sales strategy and execution in the field and ensures that the end-state vision as determined by the executive team is achieved, whilst balancing buyer expectations.
• Sets sales targets and goals whilst making it easier for clients to buy, listening to client concerns, collecting reality-based evidence and enforcing standardized but flexible processes and methods across their teams.
• Develops and maintains strategic relationships with internal and external partners to the benefit of their clients.
• Tracks sales performance analyzes metrics and adjusts sales strategies as needed.
• Stays informed about industry trends, competitor activities and emerging technologies and uses insights to adapt sales approaches to stay ahead of the curve.

To thrive in this role, you need to have:

• Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills. The knowledge of company offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link organizational offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy.
• Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target.
• Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or marketing or a related field.

Required experience:

• Significantly vast experience in a sales leadership role, preferably gained within a global technology services organization.
• Significantly vast sales work experience gained within a similar environment.
• Significantly vast strategic planning and operational execution experience.
• Significantly vast media experience and evidence of previous work in this area is a must.
• Significantly vast track record managing financial results and business outcomes.
• Significantly vast experience negotiating on extremely critical matters.
• Significantly vast go-to-market planning and execution experience.

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Your day at NTT DATA

• The Senior Director, Finance is a leadership role, accountable for overseeing and managing the financial operations, strategies, and performance of the organization.
• This role involves managing financial planning, reporting, risk management and ensuring the organization's financial health and compliance with relevant regulations.
• This role is responsible for providing leadership and consulting support to senior leadership/management on matters pertaining to financial management and strategic implementation in support of achieving corporate objectives and business growth.
• This role provides overall leadership and management of their finance team, fostering a collaborative and innovative team culture focused on achieving operational excellence.

Summary and Primary Objective

• Responsible for overall Financial Management of the Merchants South Africa and to provide advice and guidance to the South African Leadership and Finance Teams.
• Ensure Group Financial Management and Reporting meets or exceeds NTT MEA and Merchants Group requirements.
• To ensure the appropriate Financial Policies and Standards are set and adhered to.
• To provide input, advice and guidance on Financial and Commercial issues to the South African Leadership Team.
• To ensure that Corporate Governance is in place for all the legal entities and that the appropriate meetings and reporting is adhered to.
• To be involved in all vendor contract negotiations.
• To ensure our payroll department meets or exceeds our Peoples expectations and meets Group and regulatory requirements

Main Duties / Key Accountabilities
 
Strategy

• Participate in the development and execution of the Merchants South Africa Strategy.
• Ensure that the Strategy is consistent with prudent Financial Practice and meets the requirements of the Merchants Group the NTT Group and its reporting requirements as a public company.

Management

• Participate in the Merchants South Africa Leadership Team.
• Provide advice and guidance to the heads of the Merchants Operatin Units and the MD.
• Mentor and provide advice and guidance to the Finance Team

Go To Market

• Provide support and Financial input for all Customer acquisition and Customer development activities. Ensure that Customer Statutory Financial
• Requirements are aNTT ressed in Merchants transactions with that customer.

Financial Success

• Oversee the preparation of the annual budgets in required timelines and presentation to the Merchants Group.
• Ensure that monthly reporting and forecasting to the Merchants Group and NTT  MEA is on time and materially accurate.
• Continuously review progress and ensure that all steps are being taken to ensure that the Merchants South Africa entity/s are Financially Sound and to ensure any significant issues are flagged to the Merchants Group and NTT Group Finance and Risk Functions.
• To provide advice and guidance to the managers to assist them in achieving their targets.
• To ensure the annual external audit and internal audits are successfully completed by the Group Auditors with no significant issues. 
• To ensure that Merchants South Africa Working Capital Management meets MEA and Group targets.

Customer Satisfaction

• To be the Executive Sponsor on selected Customers and work with the account team to ensure that the customer’s expectations are met or exceeded.
• To assist the Business Development and Operations Teams in dealing with Financial issues and proposals that impact existing customers.
• To help identify issues that impact the customer’s willingness to pay their invoices and work with the appropriate management to aNTT ress the issues.

Requirements: Education, Training and Experience

• CA / MBA / Masters in Commerce with min 10 years Financial Experience or equivalent.
• Senior financial management experience in Service and/or IT Industries, contact center experience is a bonus.
• Proven Financial Management Experience to global standards.
• Executive Committee experience is desirable.
• Experience in negotiating contracts is desirable.

Personal Attributes and Skills Required

• Adaptable
• Not beauracratic
• Good Team Player
• Used to constant change
• High Ethical Standard
• Good interpersonal skills
• Willing to learn
• Fits both Merchants and NTT Group Cultures
• Good communicator and report writer
   

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Your day at NTT DATA

• This role is responsible for independently managing telecommunications regulatory affairs and data privacy compliance across the business. The successful candidate will oversee regulatory compliance obligations, monitor and interpret regulatory developments, conduct risk assessments, evaluate internal controls, and support audits to ensure compliance with applicable laws and industry requirements. They will also serve as a key point of contact for regulatory authorities and stakeholders.
• From a data privacy perspective, the role will provide advice on compliance with data protection laws and company policies, support privacy governance initiatives, review and negotiate data processing agreements, conduct privacy impact assessments and data mapping exercises, manage data breaches, coordinate audits, and act as the primary contact for privacy-related queries across the business.

Key responsibilities:

• Provide expert advice and day-to-day operational support on regulatory matters impacting the telecommunications industry, including data privacy, competition law, and trademark law.
• Manage day-to-day telecommunications regulatory affairs activities,
• including regulatory queries, routine regulatory filings, compliance
• calendars, regulatory submissions, number allocation matters, ISPA
• queries, and interactions with regulatory authorities.
• Ensure that all necessary regulatory licences, permits, and certifications are processed, maintained, and renewed in a timely manner.
• Engage internal stakeholders and draft regulatory submissions in response to requests from local and regional regulatory authorities.
• Draft internal regulatory opinions as and when requested by internal
• stakeholders with a view to mitigating regulatory and business risks.
• Assist internal stakeholders with local and, where applicable, regional
• quarterly and annual regulatory submissions, such as the computation of annual licence fees, number allocation applications, and regulatory compliance reports.
• Maintain stakeholder relationships with various local and regional
• regulatory authorities and policymakers and advocate for the business's strategic position in alignment with business objectives, including attending to ISPA queries and online takedown notices.
• Monitor legal and regulatory changes to ensure that appropriate
• interventions are defined and communicated to impacted internal
• stakeholders.
• Investigate allegations of regulatory non-compliance to ensure that
• appropriate measures are taken to prevent recurrence.
• Identify, classify, and record regulatory risks in the Risk Register by
• determining the root causes and ensuring that reported risks are resolved through the proactive implementation of appropriate remedial actions.
• Work with external counsel as and when required.
• Provide expert advice on data privacy in compliance with applicable data privacy laws such as POPIA and the GDPR.
• Ensure that the organization complies with data privacy laws by
• implementing and maintaining the data privacy governance framework.
• Review, negotiate, and advise on data processing agreements and other privacy-related contractual provisions.
• Review, complete, and advise on data privacy assessments, due diligence assessments, data mapping exercises, and data processing agreements.
• Attend to data breaches and ensure that data breach notifications are submitted timeously to relevant regulators and other impacted stakeholders, where required.
• Serve as the point of contact for data privacy queries, including coordinating and conducting data privacy audits.
• Advise the business on all aspects of intellectual property, including trademark protection, brand protection, and enforcement activities.
• Brief external attorneys to ensure the timely renewal of trademarks before their expiry.
• Maintain the business' trademark schedule.
• Attend to global trademark monitoring alerts and recommend appropriate actions to protect the organization's intellectual property rights.
• Attend to global trademark monitoring alerts.

Academic qualifications and certifications:

• Bachelor of Law (LLB)
• Relevant privacy certifications include CIPP/E, CIPP/A, CIPM or an equivalent recognised data protection/privacy certification is advantageous

Required experience:

• Minimum of 4 years relevant experience.
• Seasoned knowledge of relevant laws and regulations, including data protection laws, and industry-specific regulations.
• Seasoned experience in compliance, legal, or regulatory roles within the IT / Telecoms industry
• Seasoned experience with compliance auditing, reporting, and documentation.
• Seasoned experience working within a global matrixed organization, preferably within the IT services industry.