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Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
Works with the business to define components of enterprise, segment and solution architectures and standards for how data, applications and technology will be designed, built and integrated, to deliver desired business results through own efforts.
To provide a quality investigations service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility.
Take inbound (First Notification of Claim) and make outbound calls in accordance with predetermined schedules Telephonically take customer through the claims process – this would involve immediate resolution of claim (where appropriate). Deal with all customers in a professional manner in strict accordance with the business culture, products and quality standards Manage time and workloads to ensure that deadlines and targets are met. Be personally responsible for reaching set targets. Demonstrate an excellent knowledge of product and claim terms, rules and conditions in order to correctly advise and assist the customer. Identify claim scams, inconsistencies or fraudulent activity and alert the responsible person following the appropriate policies, compliance and market trends Monitor business results.
This role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
The position has been identified as a FAIS position and falls within the ambit contemplated by FAIS related to Category B. The successful candidates must therefore comply with all FAIS requirements, including the Fit and Proper requirements of Honesty and Integrity (e.g. be clear of any offence relating to fraud, dishonesty and/or any professional misconduct) as well as competence and relevant qualifications.
If you're looking for a company that offers great culture, leadership, learning opportunities, challenges, rewards and recognition, then look no further than Old Mutual.
Who are We?
Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 17 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
Old Mutual Finance was established in 2008 to provide unsecured lending products and services to the SA market. The business started with a staff compliment of 34 and has since grown to over 3000 staff with more than 300 branches nationally. Within our branches we offer insurance, transactional banking and lending products as well as servicing.
Why Join Old Mutual?
Enabling our people to be their exceptional best is at the core of what we do. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
We will provide you with a holistic experience to realise and unleash your potential.
What we Offer:
In partnership with you, we promise to challenge and help you grow in your career through a personalised development plan. We strive to create and expose our people to diverse learning opportunities through formal and informal learning. Most importantly you work in diverse teams made up of enthusiastic people who strive for excellence.
Old Mutual Finance is currently seeking to hire a Tester. This role is ensures that IT delivers quality systems that meets the OMF business requirements through the testing of new systems and system changes/enhancements.
In This Role, You will Get To:
Design test cases and perform testing of applications
Identify, document and track bugs
Perform regression testing when bugs are resolved
Understanding of UI and backend testing
Perform initial analysis for technical issues and work closely with developers to reproduce and solve problems
Work within an Agile environment
IT Service Delivery
Completes Test Strategy and have a high level understanding of all projects.
Manages testing, including achievement of milestones and deliverables.
Provides quality control and improvement of processes and outputs.
Undertakes operational and technical aspects of processing information, data evaluation and analysis.
Manages effective communication with all stakeholders.
Monitors progress and provide regular project reports to Test Manager.
Identifies impending risks that may compromise achievement of deliverables and initiates steps to mitigate risk.
Builds and maintains relationships with relevant internal/external stakeholders.
Understands the requirements and where applicable, liaise, communicates and provides assistance.
Ensures SDLC Testing component is met.
Manages the testing component within agreed timetables.
Provides strategic direction, undertakes test planning, scopes the testing required, estimates the effort and duration of testing, and determines resource and environment requirements
Contributes knowledge and expertise where required for peer review.
Contributes knowledge and expertise where required to projects being undertaken by other business units.
What You Will Need To Succeed:
A Matric or Grade 12 equivalent and a minimum of 5 years experience in a similar role, with at least 2 years experience in Automation Testing
Relevant tertiary qualification advantageous
ISTQB Foundation and Agile certification is advantageous.
Object Orientated Programming knowledge advantageous.
Experience and skills are required in the following:
Locust Performance Tool
There are a few questions that we would like you to complete as part of your application. It should take approximately 5-10 mins to complete. Please click on the link below to access the questions : https://forms.office.com/r/Bwxw7fXtL1
The time is now to find your greatness by becoming part of a company where potential is revealed and growth is inevitable.
To provide excellent client service and financial education and to achieve targets through the marketing and selling of Old Mutual and other products. The incumbent is individually accountable for achieving results through own efforts
Use the link(s) below to apply on company website.
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