Latest Jobs at PricewaterhouseCoopers (PwC)

Key activities will include:

• Innovation workshop development and facilitation
• Training of design thinking fundamentals
• Management of the Innovation Champion network
• Business model analysis and enhancement
• Working with teams across the business to drive innovative thinking, facilitate interaction with internal support teams and communicate the appropriate processes required
• Process optimisation relating to innovation and managing risk and quality
• To assist with the identification, assessment and reporting of new services and products within Risk Services
• Strategic input on the implementation of Scaled Innovation across the business
• Financial management of the Scaled Innovation team
• Project management of Scaled Innovation initiatives and events
• Establishing metrics to measure success of team’s projects
• Networking with xLos staff to aid in driving Scaled Innovation objectives
• Establishing rapport with event suppliers and facilitating quotation and billing.
• Oversight of Scaled Innovation travel arrangements for events
• Integrating GenAI into the operational processes within Scaled Innovation.

MINIMUM QUALIFICATIONS:

• Bcom or equivalent
• CA(SA) preferable

KEY KNOWLEDGE & SKILLS:

• Strong cognitive abilities and eager to learn
• General business acumen and entrepreneurial mindset
• Basic computer skills and interest in technology
• Curious and able to learn complex concepts fast
• Creative and open-minded
• Financial management
• Strategic thinking
• Resilient and comfortable with uncertainty
• Ability to follow instructions closely
• Ability to manage workload under time pressure
• Excellent communication skills (clear and concise)
• Ability to train staff at all grades effectively
• Overall understanding of Risk Services business models, as well as key stakeholders.
• Networking and relationship building.

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Responsibilities

Data Processing

• Confirm completeness of  data received when processing transactions
• Interrogate data against a set of business rules and identify any issues
• Liaise with engagement teams to make the necessary corrections to identified errors or inconsistencies
• Complete and document the outcome of manual controls as required for xAfrica Operations.  these may include (but are not limited to):
• Validate Risk and Independence adherence
• Validate adherence to engagement setup Business Rules
• Validate role specific access on transactions
• Validate requirements for inter territory billing
• Validate requirements for multiple debtors and other complex engagement setups.
• Validate Line of Service specific requirements ( e.g. existence a working paper file) 

Africa xBos Systems 

• Understand the end to end process and identify any inconsistencies 
• Escalate system errors and exceptions to management as soon as they occur
• Assist in performing User-Acceptance-Testing (UAT) of new and existing services and systems

Compliance

Ensure adherence to the following in processing own transactions:

• Risk, Independence and Client Data regulations
• Compliance to company and regulatory requirements
• Service Level Agreements.

System Access

• Easy Engage
• ServiceNow
• Oracle Cloud
• Salesforce
• CES
• Acceptance and Continuance (SF Risk)

 Resources and Accountabilities

Geographical span

• x- Africa

Number of direct reports 

• Not applicable

Budget (Capital/Operational Costs)

• Not applicable 

Qualification & Experience 

Requirements 

• Matric Certificate
• Reliable, with high integrity and strong work ethic.
• Ability to keep a positive attitude in a highly pressured and fast-paced environment.
• Ability to manage and process high volumes of data accurately.
• Excellent time management and multitasking abilities.
• Proficiency in data capturing and office management software (Google Suite)
• Verbal and written communication skills

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Qualifications /Certifications required: 

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• MuleSoft Certified Developer - Level 1
• MuleSoft Certified Developer - Level 2 (desirable)
• Relevant industry certifications (optional)

Experience required:

• Minimum of 3-5 years of experience in DevOps engineering
• Proven experience with Salesforce development and administration
• Extensive experience with CI/CD tools such as Jenkins, Git, GitHub, Bitbucket, or similar
• Strong background in scripting and automation using tools like Ansible, Terraform, or similar
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Familiarity with containerization technologies like Docker and Kubernetes
• Strong problem-solving skills and attention to detail

Responsibilities of role:

DevOps and CI/CD:

• Design, implement, and maintain CI/CD pipelines for Salesforce and other applications.
• Automate deployment processes to improve efficiency and reduce errors.
• Monitor, troubleshoot, and optimize CI/CD pipelines to ensure smooth and reliable operation.
• Collaborate with development and operations teams to integrate DevOps practices into the development lifecycle.
• Manage and maintain infrastructure as code using tools like Terraform and Ansible.

Salesforce Development and Administration:

• Develop and customize Salesforce applications using Apex, Visualforce, Lightning Components, and declarative tools.
• Manage Salesforce configurations, including custom objects, fields, workflows, and validation rules.
• Perform Salesforce data migration and data quality initiatives.
• Integrate Salesforce with external systems using APIs and middleware tools.
• Monitor and optimize Salesforce performance and scalability.

Technical Support and Collaboration:

• Provide technical support for Salesforce and DevOps-related issues.
• Work closely with development teams to ensure seamless integration of DevOps practices.
• Collaborate with business analysts to understand requirements and deliver solutions that meet business needs.
• Participate in Agile ceremonies, including sprint planning, backlog grooming, daily stand-ups, and retrospectives.

Documentation and Reporting:

• Document DevOps processes, CI/CD pipelines, and Salesforce configurations.
• Create and maintain technical documentation and user guides.
• Report on DevOps and Salesforce performance, issues, and improvements to stakeholders.

Quality Assurance and Testing:

• Conduct code reviews and ensure adherence to best practices and coding standards.
• Implement automated testing for Salesforce and other applications.
• Perform integration and system testing to ensure the quality and reliability of deployments.

Desirable skill sets include:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Strong organizational and project management skills
• Familiarity with data governance and data management best practices
• Experience with containerization technologies like Docker and Kubernetes