Latest Jobs at Profile Personnel

• The Hotel and Sales Manager will oversee daily hotel operations while driving revenue growth in all hospitality divisions.
• You will manage guest satisfaction, lead the on-site team, and actively sell accommodation and hospitality packages to corporate and leisure clients.

Reports To: Hospitality Executive
Job Requirements

• Education: Diploma or Degree in Hospitality Management, Marketing, or a related field.
• Experience: 3 to 5 years of experience in hotel management or hospitality sales.
• Local Knowledge: Strong understanding of the Eastern Cape corporate and tourism market is highly preferred.
• Driver's License: Valid South African driver's license and own reliable vehicle (required for client visits). 
• Skills: Proficient in Hotel Property Management Systems (PMS) like Semper and NightsBridge, plus strong Microsoft Office skills.

Core Competencies

• Excellent communication and negotiation skills.
• Strong leadership abilities with a hands-on approach to problem-solving.
• Results-driven mindset with a proven track record of hitting sales targets.
• Flexibility to work weekends, public holidays, and evenings.

go to method of application »

Role Purpose 

• To ensure effective implementation and compliance of the New Product Development (NPD) process, Supplier Quality Assurance (SQA) programme, and relevant regulatory systems (FSSC 22000, SAHPRA, Halaal). The role supports product development, audit readiness, and continuous improvement of the Food Safety & Quality Management System (FSQMS).

Qualifications & Experience

• Diploma in Food Technology Preferred: Degree in Food Science, Microbiology, Biotechnology, or related field

Experience:

• 2–3 years in QA and FSQMS administration (food/nutraceutical/pharma)
• 2–3 years in New Product Development

Key Responsibilities

New Product Development (NPD)

• Implement and review NPD procedures and records
• Assist with research into and development of new products as directed
• Support product development, reformulation, and cost optimisation initiatives
• Preparation and submission of samples
• Manage NPD records, product packs, recipes, master sheets, and change control processes
• Manage and update production sheets
• Assist with production trials, scale-up issues and recipe adjustments
• Act as liaison between customers and internal teams
• Coordinate label updates, review, and approvals and maintain product documentation
• Arrange timeous annual calibration of measuring equipment in the NPD Laboratory

Supplier Quality Assurance (SQA)

• Maintain and improve the SQA programme in line with FSSC 22000
• Manage approved supplier list and onboarding of new suppliers
• Ensure traceability readiness and support recalls/mock recalls

Regulatory & Certification Compliance

• Support SAHPRA compliance and documentation with QA Manager and Responsible Pharmacist
• Manage Halaal certification processes and stakeholder communication
• Ensure all documentation is audit-ready for regulatory inspections

Audits & FSQMS Support

• Maintain audit readiness for SQA and NPD systems
• Assist in audit preparation, reporting, and close-out of non-conformances where necessary
• Identify improvement opportunities within FSQMS, NPD, and production
• Promote food safety, quality standards, and compliance awareness
• Support corrective and preventative actions
• Assist with ad hoc QA and business needs

Key Skills & Competencies

• NPD process expertise
• Strong knowledge of FSSC 22000 and QA systems
• Excellent organisational and record-keeping skills
• High attention to detail and problem-solving ability
• Strong communication and teamwork skills
• Proficiency in MS Office
• Commitment to quality and continuous improvement

go to method of application »

Job Description

• We are seeking a proactive and customer-focused Business Analyst to join a dynamic team. This role is responsible for analysing, improving, and optimising the end-to-end customer application journey across a national merchant network.
• The successful candidate will combine strong business analysis skills with customer experience, process optimisation, and quality assurance expertise. You will work closely with stakeholders, operational teams, merchants, and technology teams to identify process inefficiencies, define business requirements, and drive improvements that enhance both customer experience and business performance.
• This role offers the opportunity to work in both office and field environments, gaining first-hand insight into how customers and merchants interact with systems and processes in real-world situations.

Key Responsibilities

Business Analysis & Requirements Gathering

• Elicit, analyse, and document business requirements through stakeholder engagement and field observations.
• Translate operational insights into clear functional and non-functional requirements.
• Develop user stories, acceptance criteria, process maps, and business documentation.
• Act as a liaison between business stakeholders and technical teams.

Customer Journey & Process Analysis

• Conduct regular visits to merchant locations to observe customer application processes.
• Identify customer pain points, usability issues, bottlenecks, and process inefficiencies.
• Analyse behavioural trends and operational challenges impacting customer experience and conversion.
• Document current-state and future-state process flows.

Process Improvement

• Recommend and support the implementation of solutions that improve operational efficiency and customer experience.
• Collaborate with cross-functional teams to implement process and system enhancements.
• Assist in prioritising improvement initiatives based on business value and customer impact.
• Drive continuous optimisation of customer-facing processes.

Quality Assurance & Testing

• Participate in testing activities for new features, enhancements, and process changes.
• Validate that implemented solutions meet business requirements and acceptance criteria.
• Support User Acceptance Testing (UAT) and defect management processes.
• Ensure solutions effectively address identified issues and improve outcomes.

Continuous Improvement

• Monitor the effectiveness of implemented improvements.
• Gather ongoing feedback from merchants and internal stakeholders.
• Identify opportunities for further optimisation and enhancement.
• Contribute to a culture of continuous improvement and innovation.

Minimum Requirements

Experience

• 3–7 years' experience in a Business Analyst or similar role.
• Experience in one or more of the following areas:
• Business Analysis
• Process Improvement
• Customer Experience
• Product Operations
• Operations Analysis
• Experience within Financial Services, Retail Finance, Credit, Fintech, or related industries will be advantageous.
• Exposure to customer-facing systems, digital applications, or workflow optimisation initiatives.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Proven experience gathering and documenting business requirements.
• Ability to translate business needs into technical requirements.
• Experience creating process maps, user stories, and acceptance criteria.
• Strong stakeholder management and communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience in testing, quality assurance, and User Acceptance Testing (UAT).
• Excellent attention to detail and organisational skills.

Personal Attributes

• Customer-centric mindset.
• Naturally curious and highly observant.
• Proactive and solution-oriented.
• Strong interpersonal skills.
• Comfortable working independently and collaboratively.
• Adaptable and comfortable operating in both office and field environments.

go to method of application »

Job Description

• A dynamic property investment and development organisation is seeking a highly analytical and commercially minded Property Analyst to join its Growth & Acquisitions team.
• This role is ideal for a property professional who enjoys identifying investment opportunities, conducting detailed financial and market analysis, and contributing to the growth of a property portfolio through acquisitions, developments, and property disposals.

Key Responsibilities

Acquisitions & Investment Analysis

• Source and evaluate new property acquisition opportunities through established agent and broker networks.
• Conduct market research, including rental and capitalisation rate analysis.
• Perform financial feasibility assessments and investment evaluations.
• Prepare and present acquisition opportunities for internal approval.
• Manage the offer process and communicate outcomes to relevant stakeholders.
• Coordinate and conduct comprehensive due diligence investigations.
• Compile detailed due diligence reports and recommendations.
• Assist with finance application requirements and stakeholder communication.

Property Development Analysis

• Evaluate potential development opportunities within existing and new land holdings.
• Prepare financial feasibility studies for development projects.
• Collaborate with development teams, consultants, and industry professionals.
• Assist with development planning, budgeting, and timeline management.
• Monitor project costs against approved budgets.
• Support leasing and marketing initiatives for completed developments.
• Prepare rental proposals and liaise with leasing agents.
• Attend site meetings when required to monitor project progress and quality.
• Present development opportunities and recommendations to management.

Property Sales & Disposals

• Assist with the preparation of sales analyses and property sales strategies.
• Coordinate with agents to market identified properties.
• Compile professional sales packs and supporting documentation.
• Track sales progress and maintain accurate reporting.
• Facilitate purchaser due diligence requirements and information requests.

General Responsibilities

• Build and maintain strong relationships with property agents, brokers, and industry stakeholders.
• Assist with tender submissions and special projects when required.
• Conduct ad hoc market research and property-related analysis.
• Maintain accurate reporting on acquisitions, developments, and sales activities.

Requirements

• Relevant tertiary qualification in Property Studies, Real Estate, Finance, Economics, Commerce, or a related field.
• Previous experience in property analysis, acquisitions, property development, investment analysis, commercial property, or a similar role.
• Strong financial modelling and feasibility analysis skills.
• Excellent analytical and problem-solving abilities.
• Understanding of property markets, investment metrics, and development processes.
• Advanced Microsoft Excel skills.
• Strong communication, presentation, and stakeholder management skills.
• Ability to work independently while managing multiple projects and deadlines.

Key Success Indicators

• Identification and evaluation of quality acquisition opportunities.
• Growth of property assets in line with strategic targets.
• Successful analysis and execution of development opportunities.
• Effective management of project costs and timelines.
• Timely disposal and marketing of identified sale properties.
• Accurate and insightful reporting to support business decisions.