Latest Jobs at Rentokil Initial South Africa

Requirements:

Enhance, extend and retain the Company’s/Division’s business through representing the company to existing clients and to achieve pre-determined retention targets. Coordination and consolidation of retention feedback from role players in the business.

• Achievement or improvement of retention budgets & growth rate
• Account Manage a number allocated customers for the region and or division
• Maintain complete records of all activities regarding the customer - creating a relevant and historic database
• Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
• Adherence to Company and Divisional standards in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies
• Flag losses/reductions received
• Notify Service Planners and Regional Key Accounts Manager of all handovers, liquidations and closures immediately
• Weekly reporting of terminations to Regional Key Accounts Manager
• Compliance to and use of the CRC retention process flow with the daily, weekly, monthly and quarterly responsibilities as confirmed therein.

Qualifications and Experience

• Matric
• Tertiary Qualification an advantage
• Minimum 5 Years in field selling experience
• Minimum 12 months of proven experience in similar role
• Computer literacy – MS Office, Windows, Internet tools
• Good verbal and written communication skills
• Awareness of competitor activity
• Ability to interact with clients at all levels
• Awareness of Health & Safety measures around on working environment at all times
• Ability to facilitate communication, coordinate, plan and report.
• Strong behavioural connection with values of service, relationships and teamwork
• High energy level / self-motivated /planning and organizing
• Team player / collaborative / initiative / innovative / persuasive
• Highly developed communication skills (written / verbal / non-verbal)
• Ability to form strong customer relationships at all levels
• Focusing our best efforts on achieving the companies objectives
• A self-starting, engaging team player who has a customer centric mind-set.
• Selling Skills/ Persuasiveness
• Initiative / Proactive
• A high work ethic and tenacity
• Confident and passionate.
• A natural and open communicator (written and oral), with great interpersonal skills and the ability to build relationships
• Set high standards for self and co-workers
• Organised with good planning skills

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Requirements:

The Service Technician is responsible for managing the relationship between Rentokil and the prospective client through the delivery of high quality pest control and initial services suitable to the client’s expectation. They are responsible for achieving standards of service quality and productivity as set by the company.

• Require valid PNumber
• Providing quality pest control/management service
• Achieving standards of productivity as set by the company
• Retention of existing clients
• Complying with the Rentokil Codes of Practice: Rules of conduct.
• Compile necessary documentation for client and office after service is completed
• Advise client on housekeeping, stacking and proofing requirements
• Comply with legislation and regulations
• Ensure equipment is maintained and clean at all times
• Carry an adequate range of pesticides and equipment, necessary to delivery service
• Ensure the company vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met

Qualifications and Experience

• Must be customer focused/orientated
• Ability to identify customer needs and solutions
• Should display professional attitude
• Must be presentable
• Requires valid, unendorsed code 08 drivers licence
• Highly developed communication skills (Written/Verbal/Non-verbal)
• Requires good time management skills to efficiently and effectively perform daily duties
• Good physical health
• Knowledge of competitors and competitor activity