Latest Jobs at Rola Motor Group

Job Advert Summary    

• We are looking for an experienced and driven Aftersales Manager to lead our Service and Parts operations within our Ford Hermanus dealership, and ensure an exceptional customer experience from vehicle booking through to vehicle collection.
• The successful candidate will be responsible for driving departmental performance, profitability, productivity and customer satisfaction while ensuring that workshop and parts processes are consistently followed.

Minimum Requirements    

• Grade 12 / Matric.
• Relevant automotive qualification or equivalent industry experience.
• 3–5 years' experience in an automotive dealership aftersales environment, preferably in a supervisory or management position.
• Proven experience managing Service and/or Parts operations.
• Strong understanding of dealership workshop processes and aftersales operations.
• Experience with OEM/dealer systems and processes.
• Proven ability to manage departmental targets, budgets and profitability.
• Strong understanding of labour sales, parts sales, gross profit, productivity and workshop efficiency.
• Valid driver's licence.
• Computer literate with good working knowledge of Microsoft Office.
• Strong leadership, communication and customer-service skills.
• Ability to work under pressure and manage multiple priorities.
• Strong analytical and problem-solving abilities.

Duties and Responsibilities    

• Manage the day-to-day operations of the Service and Parts departments.
• Lead, motivate and manage the aftersales team to achieve departmental objectives and targets.
• Drive workshop productivity, efficiency, profitability and sales performance.
• Monitor and manage workshop hours sold, labour sales, parts sales, gross profit and departmental expenses.
• Ensure effective workshop planning, job allocation and workflow management.
• Monitor WIP, outstanding job cards and vehicle turnaround times.
• Ensure vehicles are repaired correctly, efficiently and to the required manufacturer and dealership standards.
• Drive workshop and parts customer retention and repeat business.
• Manage customer complaints and ensure effective resolution of escalated issues.
• Ensure high levels of customer satisfaction and CSI performance.
• Monitor and improve technician productivity, efficiency and utilisation.
• Ensure accurate and timely processing of job cards, estimates, invoices, warranty claims and related documentation.
• Ensure that manufacturer/OEM processes, standards and policies are adhered to.
• Manage and maintain effective relationships with OEM representatives, suppliers and service providers.
• Monitor Parts department performance, including stock levels, availability, ordering and stock management.
• Identify opportunities to increase labour, parts and value-added product sales.
• Manage departmental budgets and control costs without compromising service quality.
• Ensure compliance with company policies, health and safety requirements and applicable legislation.
• Conduct regular performance reviews and provide coaching, training and development to employees.
• Identify operational inefficiencies and implement corrective and continuous-improvement measures.
• Compile and analyse departmental reports and take appropriate action based on performance results.
• Ensure workshop equipment, tools and facilities are properly maintained and utilised.
• Promote a professional, customer-focused and performance-driven culture within the aftersales department.

Deadline:30th September,2026

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Job Advert Summary    

• The Rola Motor Group is looking for a passionate individual to join their GWM Dealership as a Vehicle Sales Consultant.  You will have the opportunity to work with a wide range of customers, helping them navigate the car buying process and finding the perfect vehicle for their lifestyle and budget. You will be responsible for building relationships with customers, providing expert advice on available vehicles, and offering financing and other services to help them make a confident and informed purchase.
• If you are looking for a challenging and rewarding career in the automotive industry, we encourage you to apply for our vehicle sales consultant position at our GWM Stellenbosch Dealership.

Minimum Requirements    

• Previous vehicle sales experience essential
• Min Grade 12
• Computer Literate and fluent in MS Office
• Valid Driver’s License
• Strong interpersonal and negotiation skills
• High level of motivation, initiative and integrity
• Sales and client services background essential

Duties and Responsibilities    

• Networking and building relationships within the motor industry
• Drive sales to achieve and exceed monthly sales targets
• Target new customers and business opportunities to aid portfolio growth
• Managing of sales process to ensure CSI
• Manage customer relationships, and deliver an efficient and effective service to both internal and external clients at all times
• Adhere to Dealer Standards and work within prescribed work processes

Deadline:30th September,2026

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Job Advert Summary    

• We are looking for a qualified motor technician to join our team at our Multifranchise dealership in Somerset West. The technician will be responsible for diagnosing, repairing, and servicing vehicles and vehicle systems across the manufacturer range.

Salary structure: 

• Basic monthly salary
• Incentive structure
• Provident fund & Medical aid benefits

Minimum Requirements    

• Proof of Qualification as Technician (Red Seal/Trade Test Certificate)
• Proven 3 years working experience as qualified Technician 
• Min Grade 12
• Unendorsed Drivers Licence
• Computer Literate
• Successful demonstration of competency
• Analytical skills and problem-solving ability
• Attention to detail and time management skills
• Solid knowledge of fault finding and diagnostic machines
• Excellent customer orientation

Duties and Responsibilities    

• Conducting work preparation and fault diagnosis
• Perform repairs and maintenance of vehicles
• Conduct final inspections and functional tests
• Prepare relevant reports for vehicle hand-over
• Ensure quality standards are met in order to achieve the Standards of Excellence

Deadline:5th October,2026

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Job Advert Summary    

• We are currently seeking a talented and enthusiastic Vehicle Sales Executive to join our team and contribute to our continued success. As a Sales Executive with Rola Volvo, you will be responsible for engaging with customers, understanding their needs, and guiding them through the sales process. You will have the opportunity to work with a wide range of customers and showcase the brand's latest vehicles.
• If you are passionate about cars, have excellent communication skills, and are motivated to succeed, we invite you to apply for this exciting role.

Salary Structure:

• Basic Monthly Salary
• Incentive and Commission Structure
• Company Vehicle
• Provident Fund and Medical Aid Benefits

Minimum Requirements    

• Sales or Customer Services experience essential (Dealership experience advantageous)
• Tertiary education qualification preferred
• Computer literate and skilled in MS Office
• Valid Driver’s License
• Strong interpersonal and negotiation skills
• High level of motivation, initiative and integrity

Duties and Responsibilities    

• Network and build relationships within the motor industry
• Drive sales to achieve and exceed monthly sales targets
• Target new customers and business opportunities to aid portfolio growth
• Managing of sales process to ensure CSI
• Manage customer relationships, and deliver an efficient and effective service to both internal and external clients at all times
• Adhere to Dealer Standards and work within prescribed work processes

Deadline:29th September,2026

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Job Advert Summary    

• We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist, also providing administrative assistance to our Dealership departments and the Dealer Principal. As one of the faces of our dealership, you will be responsible for providing exceptional customer service, operating and managing all incoming calls, and ensuring that our customers' needs are met promptly and efficiently directing queries to the correct departments.
• You should possess excellent communication skills and be able to work effectively in a fast-paced environment. Additionally, you should have a positive attitude, be detail-oriented, and have a passion for delivering outstanding customer service.
• If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity!

Minimum Requirements    

• Minimum 2 years experience in a receptionist or administrative role (Motor Industry experience essential)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills.
• Strong organisational skills with keen attention to detail.
• Ability to multitask, prioritise, and remain calm under pressure.
• Friendly, professional demeanor anhave a positive attitude and willingness to learn
• Fluent in Afrikaans and English

Duties and Responsibilities    

• Greet and welcome visitors with warmth and professionalism.
• Answer, screen, and direct incoming calls.
• Maintain a clean and presentable reception area.
• Handle daily mail and deliveries.
• Schedule meetings and appointments.
• Support data entry, filing, and general administration.
• Manage office supplies and place orders as needed.
• Assist staff and management with various administrative tasks.
• Daily processing of Dealership Attendance & Clock System and Monthly processing for payroll input
• Ad-hoc duties as required

Deadline:5th October,2026