Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
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What will you do?
Business Description:
- The Sanlam Life and Savings cluster is responsible for Sanlam’s retail business in South Africa. We provide clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions.
- These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Our products are designed to facilitate long-term wealth creation, protection and niche financing and therefore these solutions are engineered around client needs.
- At Sanlam we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity.
- This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.
Job Purpose:
- Design and implement effective, scalable, and secure technology solutions that align with Sanlam’s business objectives and IT strategy. This role focuses on translating business requirements into technical architectures, leveraging Java, Spring Boot, and cloud-native technologies to enable digital transformation.
What will make you successful in this role?
Outputs / Core Tasks:
Solution Design & Architecture
- Define and document solution architectures for projects and BAU initiatives across cloud, packaged, and bespoke environments.
- Ensure solutions adhere to enterprise architecture principles, security standards, and Sanlam’s technology strategy.
Technical Leadership & Guidance
- Provide technical direction to development teams, ensuring best practices in Java, Spring Boot, and microservices architecture.
- Conduct code reviews and assist in resolving technical issues to maintain alignment with architectural standards.
Stakeholder Engagement
- Collaborate with business stakeholders and the Business Change team to understand requirements and translate them into technical designs.
- Communicate architectural decisions clearly to both technical and non-technical audiences.
Governance & Compliance
- Support architectural governance processes and ensure compliance with regulatory and security requirements.
- Participate in RFI/RFP evaluations and due diligence for technology solutions.
Continuous Improvement
- Analyze the IT environment to identify deficiencies and recommend improvements. o Stay updated on emerging technologies and propose innovative solutions to enhance business capabilities.
Role Requirements
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- TOGAF or equivalent architecture certification (advantageous).
- Cloud certifications (AWS, Azure) preferred.
Experience:
- 5+ years in software development with strong Java and Spring Boot expertise.
- Experience designing and implementing microservices and RESTful APIs.
- Exposure to cloud-native technologies (AWS, Azure) and containerization (Docker/Kubernetes).
- Familiarity with CI/CD pipelines and DevOps practices.
- Strong understanding of architectural patterns and principles.
- Experience in Claims, Underwriting, Reinsurance, Payments & Collections and product administration solutions will be advantageous.
Competencies:
- Cultivates innovation - Contributing strategically
- Customer focus - Contributing strategically
- Drives results - Contributing strategically
- Collaborates - Contributing strategically
- Being resilient - Contributing strategically
Closing Date 11 December 2025
go to method of application »
What will you do?
Business Description:
- The Sanlam Life and Savings cluster is responsible for Sanlam’s retail business in South Africa. We provide clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions.
- These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Our products are designed to facilitate long-term wealth creation, protection and niche financing and therefore these solutions are engineered around client needs.
- At Sanlam we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity.
- This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.
Job Purpose:
- Design and implement effective, scalable, and secure technology solutions that align with Sanlam’s business objectives and IT strategy. This role focuses on translating business requirements into technical architectures, leveraging Java, Spring Boot, and cloud-native technologies to enable digital transformation.
What will make you successful in this role?
Outputs / Core Tasks:
Solution Design & Architecture
- Define and document solution architectures for projects and BAU initiatives across cloud, packaged, and bespoke environments.
- Ensure solutions adhere to enterprise architecture principles, security standards, and Sanlam’s technology strategy.
Technical Leadership & Guidance
- Provide technical direction to development teams, ensuring best practices in Java, Spring Boot, and microservices architecture.
- Conduct code reviews and assist in resolving technical issues to maintain alignment with architectural standards.
Stakeholder Engagement
- Collaborate with business stakeholders and the Business Change team to understand requirements and translate them into technical designs.
- Communicate architectural decisions clearly to both technical and non-technical audiences.
Governance & Compliance
- Support architectural governance processes and ensure compliance with regulatory and security requirements.
- Participate in RFI/RFP evaluations and due diligence for technology solutions.
Continuous Improvement
- Analyze the IT environment to identify deficiencies and recommend improvements. o Stay updated on emerging technologies and propose innovative solutions to enhance business capabilities.
Role Requirements
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- TOGAF or equivalent architecture certification (advantageous).
- Cloud certifications (AWS, Azure) preferred.
Experience:
- 5+ years in software development with strong Java and Spring Boot expertise.
- Experience designing and implementing microservices and RESTful APIs.
- Exposure to cloud-native technologies (AWS, Azure) and containerization (Docker/Kubernetes).
- Familiarity with CI/CD pipelines and DevOps practices.
- Strong understanding of architectural patterns and principles.
- Experience in Claims, Underwriting, Reinsurance, Payments & Collections and product administration solutions will be advantageous.
Competencies:
- Cultivates innovation - Contributing strategically
- Customer focus - Contributing strategically
- Drives results - Contributing strategically
- Collaborates - Contributing strategically
- Being resilient - Contributing strategically
Closing Date 11 December 2025
go to method of application »
What will you do?
- The main purpose of this position is to provide comprehensive administrative and secretarial support to ensure efficient office operations and effective team coordination.
- This includes but is not limited to; managing calendars, organizing meetings and project plans, processing invoices, preparing PowerPoint presentations, and assisting with documentation such as meeting minutes.
What will make you successful in this role?
The key performance areas of this position includes the following:
- Perform secretarial and general office duties for Head: Finance Services, and the rest of the team when required
- Assist with the co-ordination of projects for the Finance Services team including GRC, Rise, PaPM and larger projects across finance and SGT
- Manages calendars and schedules meetings
- Arranges the payment of invoices
- Preparation of minutes of meetings, presentations, and documents
- Updating Register on a quarterly basis and preparation/formatting of report for submission to SLS Risk Forum
- Ad hoc; Office Administration
Qualifications and Experience
- Relevant tertiary qualification
- Minimum of 3-5 years experience in a similar role/supporting senior managers
- Good understanding of technology or willingness to understand
- Proficient in Microsoft Office Applications, including Word, PowerPoint, Excel
- Experience in project management tools (Jira, Asana etc.)
Knowledge and Skills
- Must have good communication and collaboration skills
- Team player
- Confident to engage with senior management to update plans
- Planning and organizing
go to method of application »
What will you do?
-
This is a management role that is responsible for managing and overseeing the Sanlam Corporate compliance team. The successful incumbent must provide a trusted view on compliance matters to the management of the business entities, including guidance on regulatory developments and compliance reporting.
What will make you successful in this role?
- You must effectively oversee, manage, and provide guidance to the compliance team on compliance processes and activities across the Sanlam Corporate businesses.
- Function as supervisor to compliance officers under supervision, when needed.
- Analyse and interpret applicable laws and regulations and use a risk-based approach in developing a regulatory risk profile and the relevant compliance risk management and monitoring plans for specific legislation.
- Determining the quantity, frequency and type of monitoring and planning and coordinating the teams’ monitoring duties.
- Compilation and submission of internal and external compliance reports and regulatory submissions.
- Presenting to and engaging the relevant business areas on compliance feedback and corrective action.
- Interpret legislation and assist management with practical implementation thereof as required.
- Advise and provide guidance to management on systems, policies, processes, and controls implemented to enable regulatory compliance.
- Assist in the development of training programmes and the delivery of training as relates to core legislative and regulatory requirements.
- Provide inputs to external industry bodies relative to specific regulatory topics (e.g. ASISA working groups).
- Escalate any matters that may require the attention of or a decision by the Head of Compliance and/or relevant Exco and/or other relevant governing boards.
- Maintain good relationships and interaction with the various regulators and assist with the compilation of responses pertaining to queries received from the various regulators.
- Assist with the review and reporting of suspicious or unusual transactions as defined and required by the applicable AML/CTF legislation.
Qualification and Experience
- FSCA recognised compliance qualification and FSCA approved FAIS Compliance Officer is a minimum requirement.
- Minimum of 5-8 years’ experience in compliance in financial services is required, with at least one year of experience in a management or leadership role.
- Approval for FAIS Category I would be advantageous.
- Member of the Compliance Institute of Southern Africa and a Certified Compliance Practitioner designation.
Knowledge and Skills
- Knowledge of the financial services industry, especially relating to institutional clients; this includes employee benefits such as group insurance, retirement funds and retirement fund administration, medical scheme administration and advisory services. Experience in the legislation applicable to these products would be advantageous.
- A thorough understanding and knowledge of compliance risk management and monitoring programmes.
- Compliance and legal projects management
- Compliance advice, training, and documentation reviews
- Regulatory compliance monitoring and reporting
- Coaching and mentoring
- Regulatory risk management
The closing date is 19 December 2025.
go to method of application »
Purpose of the role
To assume responsibility for increased market share in, and profitability for the province through:
- Setting and driving the provincial distribution strategy
- Driving business metrics, innovation, performance, and partnerships for the province
- Ensuring the alignment, integration and effective functioning of all functions, areas, and channels across the province
- Connecting the business with key stakeholders through partnerships and business relationships
Key Responsibilities
- Strategy development and business planning
- Drive the execution of the provincial sales strategy through sales management
- Drive change and business innovation across the province.
- Compliance, quality, and risk management
- People management
- Stakeholder management
Knowledge and Experience
Knowledge:
- Sales tactics and approaches
- Commercial knowledge
- Stakeholder influence, engagement, and management
- Customer service and engagement
- Customer experience principles
- Relevant Regulatory frameworks, policies, and standards
- Sanlam insurance products (ideal)
- People management practices and principles
- Utilising data and analytics to drive and measure performance
Experience:
- At least 8 years industry related experience.
- Sound Financial Services experience at a senior level within a corporate environment
- At least 5 years Sales and Distribution exposure
- At least 5 years sound management and leadership experience
Qualifications
- Grade 12
- Business, Legal or Commercial Degree/MBA an advantage
- CFP an advantage
- Key Individual (KI)
- It is expected that the successful candidate meets the requirements of Class of Business (COB) at the date of appointment
Skills and Competencies
- Strategic thinking
- Commercial and business acumen
- Leadership abilities (vision, courage, values, ethics, connecting with people)
- Action orientation
- Sound political acumen
- Able to operate, challenge and influence at a strategic/executive level
- Socially confident and skilled to communicate well
- Able to inspire and motivate others into action
- Results orientation (sales/target focussed)
- Networking and natural relationship builder
- Influencing and persuasion skills
go to method of application »
Purpose of the role
To assume responsibility for increased market share in, and profitability for the province through:
- Setting and driving the provincial distribution strategy
- Driving business metrics, innovation, performance, and partnerships for the province
- Ensuring the alignment, integration and effective functioning of all functions, areas, and channels across the province
- Connecting the business with key stakeholders through partnerships and business relationships
Key Responsibilities
- Strategy development and business planning
- Drive the execution of the provincial sales strategy through sales management
- Drive change and business innovation across the province.
- Compliance, quality, and risk management
- People management
- Stakeholder management
Knowledge and Experience
Knowledge:
- Sales tactics and approaches
- Commercial knowledge
- Stakeholder influence, engagement, and management
- Customer service and engagement
- Customer experience principles
- Relevant Regulatory frameworks, policies, and standards
- Sanlam insurance products (ideal)
- People management practices and principles
- Utilising data and analytics to drive and measure performance
Experience:
- At least 8 years industry related experience.
- Sound Financial Services experience at a senior level within a corporate environment
- At least 5 years Sales and Distribution exposure
- At least 5 years sound management and leadership experience
Qualifications
- Grade 12
- Business, Legal or Commercial Degree/MBA an advantage
- CFP an advantage
- Key Individual (KI)
- It is expected that the successful candidate meets the requirements of Class of Business (COB) at the date of appointment
Skills and Competencies
- Strategic thinking
- Commercial and business acumen
- Leadership abilities (vision, courage, values, ethics, connecting with people)
- Action orientation
- Sound political acumen
- Able to operate, challenge and influence at a strategic/executive level
- Socially confident and skilled to communicate well
- Able to inspire and motivate others into action
- Results orientation (sales/target focussed)
- Networking and natural relationship builder
- Influencing and persuasion skills
go to method of application »
PURPOSE OF THE ROLE
To promote Sanlam Retail Mass (SRM)’s products and increase market share through:
- Providing sound financial advice and a high level of client service in a Branch context.
- Creating opportunities for client optimisation and cross selling of value-added services.
KEY RESPONSIBILITIES
Sales delivery
- Gain and maintain an in-depth understanding of SRM product ranges.
- Gain an understanding of the customer’s needs, financial goals and means, and provide the right product (or selection of products) that will satisfy the goals of the customer in the best and most affordable way possible.
- Continuously update and inform customers of new products, or changes in existing products. Manage, review, and incorporate the implications of product changes on the customer’s portfolio accordingly.
- Validate client details in line with product and regulatory requirements. Submit new business through the right channels.
- Conduct due diligence on clients to identify and flag risks.
- Manage own capacity to ensure daily appointments are being prioritised while allowing time for and capitalising on walk-in / non-appointment clients.
In-branch client service and client retention
Responsible for servicing and managing all client profiles to ensure clients remain on the books.
- Send payment reminders, conduct follow-ups, and remain in contact to address potential queries or to provide support.
- Manage and report on NTUs (clients Not Taken Up) by putting controls in place, and taking corrective actions where required.
- Manage persistency of client payments in favour of both the branch and the client.
Gain insight into client risk profiles to proactively identify where support will be required.
- Consult with clients on alternative payment arrangements and ensure it gets processed through and noted on the right platforms.
Responsible for in-branch servicing in line with client experience standards:
- Apply product knowledge to accurately guide clients through policy cancellations and provide alternative options.
- Resolve various types of client queries in the branch as far as possible or escalate queries to the right stakeholders by using the existing escalation framework. Follow up on the status and continuously provide feedback to the client.
Quality, compliance and continuous development
- Remain up to date with and continuously adhere to compliance and quality standards.
- Keep up to date with own registration, product knowledge and maintenance of own CPD points.
- Identify risks and flag potentially fraudulent activities.
- Keep and store relevant records of advice.
- Log all activities as per regulations and standard operating procedures, and provide data to relevant stakeholders to inform reporting and decision making.
Monthly planning and reporting
- Responsible for reporting on activities daily, through using relevant technology platforms.
- Collate data on activities to deliver on weekly and monthly reporting deadlines.
- Perform any ad-hoc requirements as requested by the Retail Branch Manager.
Qualifications
- Matric (Grade 12)
- RE5 advantageous
- FAIS Compliant (Wealth Management) as per DOFA requirements.
- Class of Business training (to be completed within 12-months of employment)
Knowledge and Experience
Knowledge:
- Client service.
- Sales and cross-selling tactics and strategies (client optimisation).
- Knowledge on the Insurance landscape including regulatory requirements and guidelines for selling and providing advice would be ideal.
- Knowledge on insurance products would be advantageous.
Experience:
- 1-year experience in a sales or marketing capacity.
- Experience within insurance branches an advantage.
Skills and Competencies
- Persistently focused on achieving targets
- Analysing information
- Technologically orientated
- Selling and influencing skills
- Critical thinking skills
- Strong communicator (verbally and in writing)
- Strong customer service orientation
- Organising skills
- Adaptable and open to learning
Method of Application
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