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  • Posted: Jul 17, 2025
    Deadline: Not specified
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  • “We have the ambition to make a real difference in the world; helping our communities and guiding our clients to understand the diverse consumers around the globe while making our organization an amazing place to work for everyone. We strive for an inclusive culture where diversity of backgrounds, thoughts, and opinions is valued, encouraged, and promoted ...
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    Senior Manager, Account Development

    Job Description
    Responsibilities

    • Drive sales and renewals for existing accounts for own scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships.
    • Develop a complete and interconnected understanding of customer's industry/business/markets/clusters.
    • Partner with Customer Success and other relevant teams to develop and execute Account Plans and JBPs.
    • Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback.
    • Expand customer network to identify new budget holders.
    • Escalade product needs and trends.

    Qualifications

    • Min 7-10+, years of related experience
    • Solid sales skills and developed sales expertise in target scope.
    • Solid understanding of data analytics industry, business model, products, services, and solutions.
    • Solid understanding of market trends and its interdependencies impacting customers.
    • Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc.

    Additional Information
    Our Benefits

    • Flexible working environment
    • Volunteer time off
    • LinkedIn Learning
    • Employee-Assistance-Program (EAP)

    go to method of application »

    Retail Customer Success Lead, South Africa

    Job Description
    Responsibilities

    The key focus of the Retail Customer success organization remains consistent:

    • To be focused on our customers and deliver on our Retail financial commitments, raising the bar on Customer satisfaction
    • To Transform the customer experience across every touch point of the customer journey and focus on Right Work Right Place initiatives 
    • To generate leads to drive growth across our portfolio, with a focus on our Retail Strategic Priorities
    • To expedite the recruitment of retailers and further enhance the quality of retailer data. This aimed at significantly enhancing our panel coverage and elevating the insights we provide to our clients
    • To contribute to the integration with positive intent and mindset, and look for ways to collaborate
    • To engage, develop and grow our FMCG +T&D combined team of 9 direct reports.
    • Together, as ONE Retail team, we will put clients at the core, uphold the highest standards in everything we do, deliver on our commitments, and team up to be better every day.

    Qualifications

    • At least a master’s degree, preferably in business or statistics
    • 10 + years’ work experience, preferably within NielsenIQ, Retailer, consumer or trade marketing, analytics and insights or market research.
    • Knowledge of the Retail/FMCG industry within the region and looking for networking opportunities.
    • Knowledge of research techniques and NIQ methodologies would be an advantage
    • Detail oriented, excellent analytical skills
    • Good communication and presentation skills
    • Ability to work independently and in a team
    • Good team management and interpersonal skills are a must.

    Additional Information
    Our Benefits

    • Flexible working environment
    • Volunteer time off
    • LinkedIn Learning
    • Employee-Assistance-Program (EAP)

    Method of Application

    Use the link(s) below to apply on company website.

     

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