In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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Are you someone who can:
- Deliver exceptional experience and education to FNB Private Wealth clients on basic wealth creation and accumulation.
- Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through ensuring effective management of the leads pipeline.
- Produce consistently high-quality outputs within agreed deadlines.
You will be an ideal candidate if you:
- Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
- RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) Meet all requirements on SUB-CATS.
- Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
You will have access to:
- Opportunities to network and collaborate.
- Earn basic guaranteed rewards with uncapped earning potential.
- Opportunities to innovate.
We can be a match if you are:
- Able to build sound relationships based on trust and openness.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialization.
End Date: March 3, 2026
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Are you someone who can:
- Drive significant growth and profitability in the context of cost management.
- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Resolve all customer queries efficiently, and within agreed timelines.
- Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
- Ensure all communications with clients are professional, resulting in compliments.
- Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
- Comply with governance in terms of legislative and audit requirements.
- Ensure efficiency of service productivity and performance in Call Centre.
- Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system.
- Report on required Call Centre activities and deliveries to improve business results.
You will be an ideal candidate if you:
- Education: Matric certificate (Grade 12)
- Experience: At least 2 years of call centre experience
- Preferred: Background in banking or financial services, Exposure to fraud detection
Technical Skills
- Proficiency in CRM systems
- Basic forensic investigation knowledge
- Familiarity with digital banking platforms
End Date: March 1, 2026
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Job Purpose:
- As a liaison Underwriter, you will serve as an important interface between the underwriting team and Financial Advisors, ensuring that underwriting decisions are technically sound and commercially aligned.
- You’ll assess complex life insurance applications and deliver clear empathetic communication to advisors navigating client needs.
- This role demands a blend of medical underwriting acumen, market awareness and relationship management. This isn’t just underwriting; it’s about translating risk into opportunity.
Are you someone who can:
- Underwrite life, disability, and critical illness within authority limits.
- Deliver nuanced client specific underwriting decisions that reflect both risk appetite and commercial viability.
- Educate and empower financial advisors and brokers with underwriting insights that help them position products more effectively
- Capture market sentiment and advisor feedback to inform underwriting practices and guidelines
- Craft compelling underwriting rationales that support sales conversations and build trust
- Ensure decisions align with regulatory standards and company policies
- Work closely with R&D team and other departments to optimize underwriting processes
- Champion speed and fairness in all case decisions
You will be an ideal candidate if you have:
- Grade 12 (NQF Level 4),
- Relevant Degree will be advantageous
Experience:
- Minimal of 10 years life insurance underwriting experience
- A higher / advanced level of product knowledge regarding Lump Sum Disability, Critical Illness, Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
- Assessment of medical, financial, avocation & occupational UW risks
- Business acumen and client centric thinking
- Adaptability and resilience in a fast-paced market
- Innovation and forward-thinking underwriting approach
End Date: February 28, 2026
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Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
- Connect with our customers by living up to our brand promise of how we can help you? at all times.
- Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Identify and sell/cross sell products aligned to customer needs.
- Maximise channel optimisation opportunities identified aligned to customer needs.
- Ensure activities support cost containment and reduction.
- Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrate behaviour in support of the organisational values.
- Takes accountability for own performance, personal and career development.
- Improve knowledge and competencies by completing training specific for role as per eCareers.
- Contribute to the overall effectiveness and success of the team.
- Maintain an ability to adapt to ever changing business and customer needs.
End Date: March 2, 2026
go to method of application »
Are you someone who can:
- The successful candidate must have over 5 years full stack DevOps engineering experience
- The successful candidate must have experience in Java, automation, containerization and OpenShift – non-negotiable
- OpenShift architecture experience, with cloud container solutions experience non-negotiable
- Lead the automation of processes between software development and IT teams to enable continuous delivery through designing, developing, testing, and releasing software frequently, faster, and more reliably in an agile environment.
- To enable the continuous delivery of designing, developing, testing, and releasing software frequently, faster and more reliably using Lean Thinking. To ensure continuous improvement and collaboration between development, testing and operations teams.
You will be responsible for:
- Translate strategies into actionable goals and execute relevant projects /initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Implement best practice to achieve good customer outcomes.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
- Design and deliver customer service solutions, systems and interactions aligned to development operations principles and best practice.
- Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes. Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders.
- Provide thought leadership and expertise.
- Participates in planned activities that are appropriate for own development.
- Ensure integrated view and reporting of relevant business information.
- Develop IT solutions to meet business requirements and translate technical requirements into test cases, test scenarios and scripts. Execute, and document test plans.
- Evaluate new application packages and tools and perform research on best practices.
- Integrate solutions with other applications and platforms outside the framework.
- Execute testing efforts across the life cycle.
- Maintain new and existing object reference files.
- Perform script maintenance and updates due to changes in requirements or implementations.
- Set up and maintain the test environments for both manual and automated testing.
- Deploy new modules, upgrades and fixes to the production environment and build automated deployments.
- Perform moderate to complex tasks in support of one or more IT projects that require a singular area of expertise, in multiple technical environments within a specific business area.
- Address issues identified by end users, create patches when necessary, and work through the backlog of customer-reported defects.
- Troubleshoot existing information systems and production issues to identify errors or deficiencies and develop solutions.
- Conduct gap analysis, identify feasible alternative solutions, and assist in the scope of modifications.
- Review modules for quality assurance and assist in defining DevOps and quality guidelines and standards.
- Facilitate automated testing
- Create tight feedback loops to ensure issues and optimizations are communicated timeously.
- Ensure open communication to minimize downtime and resolve issues faster, fix incidents, and unblock the release pipeline faster.
- Monitor and evaluate all customer touch points to ensure the effectiveness of development operations principles.
What you will need:
- 5/8years' experience in a similar role
- Related bachelor's degree preferred
End Date: March 2, 2026
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- All roles on the graduate program are permanent positions. Graduates join specific business units across our retail and commercial banking segments in teams working on credit analytics, product development, process and technology development, financial, fraud and risk analysis, customer experience, usability, brand and financial management roles, just to name a few.
- Graduates work in a full-time role and participate in monthly training sessions as well as an action learning project as part of the graduate development program.
Your responsibilities would include:
- Delivering exceptional service by actively listening to customer needs and creating innovative solutions tailored to their requirements.
- Contributing to your team’s success by completing your tasks efficiently, planning meticulously, keeping accurate records, and updating relevant information on time.
- Engaging actively in the organisation’s innovation processes by participating in brainstorming sessions, suggesting new ideas, and collaborating with colleagues to develop creative solutions that support business objectives.
- Developing your career potential by participating in knowledge-sharing initiatives, contributing to projects, and taking full advantage of training opportunities to broaden your expertise and keep up with industry trends.
- Taking charge of your personal and professional growth by completing training assignments, attending relevant workshops and seminars, and constantly looking for opportunities to build competencies that support the company’s values and help you develop towards your full potential.
Requirements:
- Strong academic results (NB academic transcript required as part of the application)
- Currently completing the final year of relevant university programs, particularly in the BSc and Commerce faculties, with a focus on the following programs: Actuarial Science, Maths, Statistics, Engineering, Physics, Information Systems, Computer Science, Chemistry, Data Science, UX (usability and customer experience), or related fields.
- Analytical and numeric mindset with strong problem-solving skills essential
End Date: August 31, 2026
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Job Description
- To lead and guide technical design and development across projects, ensuring alignment with architectural standards, code quality, and operational excellence.
- The role supports developers, collaborates with software architects, and ensures systems are robust, scalable, and secure.
Key Responsibilities
Technical Leadership & Architecture
- Drive and document technical designs in collaboration with Software Architects.
- Ensure alignment with FNB’s architectural principles and governance standards.
- Maintain system artifact repositories to reflect current architecture accurately.
Development Support
- Mentor and support developers in implementing best practices.
- Promote consistent use of unit testing and test automation frameworks.
- Conduct code reviews with a focus on quality, performance, and maintainability.
Incident & Production Support
- Lead root cause investigations and propose design improvements.
- Provide second-line support during production incidents and callouts.
- Participate in production log reviews and guide improvements.
Deployment & Automation
- Implement and monitor quality gate checks in CI/CD pipelines.
- Review build gate reports and escalate issues to Technical Team Leads or Delivery Managers.
Monitoring & Health Checks
- Ensure consistent monitoring implementations across systems.
- Evaluate stress testing results and compare with production patterns.
Security & Compliance
- Ensure adherence to FNB’s security policies and compliance requirements.
- Assist in scoping and remediation of penetration testing findings.
- Conduct vulnerability analysis and communicate risks and solutions.
Governance & Reporting
- Lead governance engagements and present technical decks within project timelines.
- Support technical design reviews to ensure compliance with FRB standards.
Code Quality & Tooling
- Enforce code quality standards using tools like SonarQube.
- Review pull requests for effective unit testing and code consistency.
- Identify and implement process improvements to enhance code quality.
Knowledge Sharing
- Actively mentor developers and promote knowledge sharing.
- Contribute to the development and support of internal technical productivity tools.
Core Technologies
- Java / Spring Framework
- JUnit, Mockito
- Git (Version Control)
Advantageous Experience
- Apache Camel
- Camunda BPM
- Kafka (Event Streaming)
- Redis (Caching)
Other Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Experience in Agile/Scrum environments.
- Familiarity with CI/CD tools and DevOps practices.
Qualifications
- Bachelor’s Degree in Computer Science, Engineering, or related field.
- Relevant certifications in Java, Architecture, or Cloud technologies are a plus.
End Date: March 3, 2026
go to method of application »
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
- Connect with our customers by living up to our brand promise of how we can help you? at all times.
- Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Identify and sell/cross sell products aligned to customer needs.
- Maximise channel optimisation opportunities identified aligned to customer needs.
- Ensure activities support cost containment and reduction.
- Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrate behaviour in support of the organisational values.
- Takes accountability for own performance, personal and career development.
- Improve knowledge and competencies by completing training specific for role as per eCareers.
- Contribute to the overall effectiveness and success of the team.
- Maintain an ability to adapt to ever changing business and customer needs.
End Date: March 1, 2026
go to method of application »
Job Description
- The FNB Graduate Team is looking for Engineering and IT/Computer Science graduates who want to work in our world of firsts on making the seemingly impossible come to life.
- If you would like to be part of our collaborative culture, game changing thinking and groundbreaking tech; and are in your final year of studies, or busy with your post-grad, apply to the FNB Engineering & Technology Graduate Program by submitting your CV and latest academic transcript. Come work for a bank that always goes where no bank has gone before.
- All roles on the graduate program are permanent positions. Graduates join specific business units across our retail and commercial banking segments in teams working on building and delivering end-to-end technology solutions – from architectural design, development and testing to the implementation and management of the systems environment.
- Your contribution will have an important impact on business operations, the world of banking and most importantly our customers; it will inform the culture, efficiency and relationships of our business. Graduates work in a full-time role and participate in monthly training sessions as well as an action learning project as part of the graduate development program.
Your responsibilities would include:
- Delivering exceptional service by actively listening to internal customer needs and creating innovative solutions tailored to their requirements.
- Contributing to your team’s success by completing your tasks efficiently, planning meticulously, keeping accurate records, and updating relevant information on time.
- Engaging actively in the organisation’s innovation processes by participating in brainstorming sessions, suggesting new ideas, and collaborating with colleagues to develop creative solutions that support business objectives.
- Developing your career potential by participating in knowledge-sharing initiatives, contributing to projects, and taking full advantage of training opportunities to broaden your expertise and keep up with industry trends.
- Taking charge of your personal and professional growth by completing training assignments, attending relevant workshops and seminars, and constantly looking for opportunities to build competencies that support the company’s values and help you develop towards your full potential.
Requirements:
- Strong academic results (NB academic transcript required as part of the application)
- Currently completing the final year of relevant university programs, particularly in the technology or engineering fields.
- Strong coding aptitude; analytical; conceptual and problem-solving skills essential
End Date: August 31, 2026
go to method of application »
- To create, maintain and refine automated testing within the quality assurance processes across the Core Banking Applications whilst working with technical leads to enable efficient product delivery and effective use of open-source tools wherever possible
Are you someone who can:
- Contribute to an environment of successful delivery and continuous improvement.
- Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Minimise system downtime through pro-active testing to identify potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
- Assess, identify and mitigate potential risks within the IT environment and comply with governance in terms of legislative, audit and business policy requirements.
- Code, compile, test and implement tests to ensure applications are working according to test requirements in compliance with the Systems Development Life Cycle (SDLC)
- Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
SDIT Responsibilities:
Script/Tests Analysis:
- Proficiently analyse both new and existing Automation scripts.
- Identify areas for improvement or maintenance in existing scripts.
- Create test cases based on Business Requirement Specifications.
Automation Scripting:
- Quickly adapt to prescribed standards and usage of our internal Framework.
- Familiarize yourself with all defined interaction points in the framework, namely (Legacy Application, REST, API, Selenium, SOAP, IMS, OCEP).
- Design robust, scalable, and maintainable automation scripts covering various aspects of the System Under Test.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy scripts
Stakeholder Communication:
- Collaborate effectively with stakeholders (QA, Infrastructure, Architecture, Developers, Business).
- Understand the SUT from a business perspective.
- Maintain open communication with product owners and business analysts to gather relevant information on requirements.
Performance Testing:
- Create and maintain component-level performance tests using JMeter.
- Work closely with the Performance Engineer to ensure proper processes are followed during test creation and execution.
- Collaborate with the Performance Engineer to create reports, suggest improvements, and highlight bottlenecks.
Issue Resolution and Analysis:
- Proactively collaborate with business, stakeholders, and developers to ensure quicker turnaround time for fixes.
- Participate in root cause analysis and troubleshooting.
- Provide detailed information to facilitate timely issue resolution.
Leadership Responsibilities:
- Demonstrate leadership qualities.
- Solve problems effectively.
- Communicate efficiently.
- Work closely with the assigned Technical Team Lead.
- Ensure the quality and stability of testing processes.
Desired Experience:
The ideal candidate should have experience in the following areas:
- JAVA
- Springboot
- Test Analysis Training
- Database Management: SQL basics
- Front-end Application Navigation
- API Testing (using tools like Postman and SOAPUI)
- API Documentation (including Swagger docs)
- Monitoring Tools (Plunk, Grafana)
- CI/CD Pipelines (Jenkins/Bamboo)
- Micro Focus ALM Octane usage
- Git and Bitbucket knowledge
- IntelliJ (IDE) Usage
- Understanding of Script Datasheets
- Data Driven Framework
- Knowledge of OCEP Services
- Data Preparation and understanding
- Agile Methodology
Dare to imagine the change with us if you are:
- An adaptable problem solver who does not fear change but thrives from it.
- A disruptor in your field of IT expertise
- An initiative taker who identifies opportunity and improves
- Known for your delivery track record.
- Wanting to be in a career that makes meaningful contribution to your and other people's lives.
We’ll make a good match if you’re:
- Curious - you're driven by always wanting to know more and learn more.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
- A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
- Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.
End Date: February 28, 2026
go to method of application »
- As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- Design and develop websites with a strong emphasis on visual appeal, user experience, and technical performance. Ensure optimal site functionality, including speed, scalability, and capacity to handle varying levels of traffic.
- Support the implementation of technology initiatives by contributing to project planning and execution, ensuring alignment with program objectives and successful delivery of outcomes.
Are you someone who can :
- Develop prototype systems on which to test and prove the new technology.
- Make recommendations of technology, vendors who can supply and support that technology as well as the use cases in which they can be used.
- Research new technology being used in the financial sector, maintain and share a knowledge base of financial technology, trends and news for the group.
- Where bespoke applications are required, develop those applications to assist the treasury functions in the bank.
- Participate with the broader community in the development of a blockchain platform for financial systems.
- Assist with driving ad hoc projects that enable continuous improvement across area of responsibility. Assist with implementing audit recommendations.
- SharePoint site design and optimization.
- Support applications with database design and development. Custom development to meet business requirements using web front end as well as SharePoint Designer.
- Development of InfoPath forms, workflows, generic SharePoint forms, web development and paths and custom user controls.
- Set up and support telephones, audio and video conferencing facilities.
- Support the DRP site and keep it up to date with the current environment. Set up and support a Windows environment, business applications, operational software and remote access solutions (desktops/laptops) and manage IT assets.
- Perform software proactive patch management and general network maintenance (maintain patch panels).
- Implement new and existing systems changes to the business.
- Perform general network maintenance (maintain patch panels).
- Ensure that relevant IT documentation and administration is accurate and up to date.
- Ensure that relevant libraries adhere to Group.
- Records Management standards and policies.
- Creating metadata and taxonomies according to records management standards.
- Managing business information in line with records management standards and policies.
- Subject matter expert role to adopt, implement, manage, maintain SharePoint as a business tool and Records Management environment in line with business requirements, best practise and FSR Client Services.
- SharePoint Trouble-Shooting Assistance.
- Assistance with setting up surveys, lists, libraries, views, permission groups and other web parts.
- Contribute to the profitability of the business through cost saving within the scope of the work
- Provide specialist advice and support to stakeholders.
- Assists with integrating, reporting on and checking key results and risk indicators against company frameworks, regulations and legislation to ensure compliance in all regards.
- Assists with ensuring assessment processes support prudent and responsible processes and methodology to enable best practice.
- Highlights risks that might adversely affect realisation of portfolio business objectives.
- Train team regarding system, process and data requirements
Desired Experience:
The ideal candidate should have experience in the following areas:
- JAVA
- Springboot
- Database Management: SQL basics
- Front-end Application Navigation
- API Testing (using tools like Postman and SOAPUI)
- API Documentation (including Swagger docs)
- Monitoring Tools (Plunk, Grafana)
- CI/CD Pipelines (Jenkins/Bamboo)
- Micro Focus ALM Octane usage
- Git and Bitbucket knowledge
- IntelliJ (IDE) Usage
- Understanding of Script Datasheets
- Knowledge of OCEP Services
- Data Preparation and understanding
- Agile Methodology
End Date: February 28, 2026
go to method of application »
- As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- To create, debug, verify, maintain and update technical test scripts to run automated testing Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvement
Are you someone who can do:
Automation Scripting:
- Quickly adapt to prescribed standards and usage of our internal Framework.
- Familiarize yourself with all defined interaction points in the framework, namely (Legacy Application, REST, API, Selenium, SOAP, IMS, OCEP).
- Design robust, scalable, and maintainable automation scripts covering various aspects of the System Under Test.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy scripts
Stakeholder Communication:
- Collaborate effectively with stakeholders (QA, Infrastructure, Architecture, Developers, Business).
- Understand the SUT from a business perspective.
- Maintain open communication with product owners and business analysts to gather relevant information on requirements.
Issue Resolution:
- Collaborate with business, stakeholders, and developers to ensure quicker turnaround time for fixes.
- Participate in root cause analysis and troubleshooting.
- Provide detailed information to facilitate timely issue resolution.
Leadership Responsibilities:
- Demonstrate leadership qualities.
- Solve problems effectively.
- Communicate efficiently.
- Work closely with the assigned Technical Team Lead.
Desired Experience:
The ideal candidate should have experience in the following areas:
- Must have good knowledge on Artificial Intelligence
- Knowleable on Narrow AI; General AI; Generative AI and Agentic AI
- JAVA - adv.. OCA
- Springboot
- Database Management: SQL basics
- Front-end Application Navigation
- API Testing (using tools like Postman and SOAPUI)
- API Documentation (including Swagger docs)
- Monitoring Tools (SPlunk, Grafana)
- CI/CD Pipelines (Jenkins/Bamboo)
- Micro Focus ALM Octane usage
- Git and Bitbucket knowledge
- IntelliJ (IDE) Usage
- Understanding of Script Datasheets
- Data Driven Framework
- Knowledge of OCEP Services
- Data Preparation and understanding
- Agile Methodology
Dare to imagine the change with us if you are:
- An adaptable problem solver who does not fear change but thrives from it.
- A disruptor in your field of IT expertise
- An initiative taker who identifies opportunity and improves
- Known for your delivery track record.
- Wanting to be in a career that makes meaningful contribution to your and other people's lives.
End Date: February 28, 2026
go to method of application »
Are you someone who can:
- Translate business IT requirements into implementable solutions & continuously monitor to ensure operational continuity and effectiveness.
- Deliver against operational and cost targets.
- Prioritise resource allocation to minimise and reduce wastage.
- Monitor costs for the financial year according to the operational plan.
- Allocates and approves expenditure.
- Review cost reports and resolves or explains variances to the budget.
- Identify, control and escalate potential risks that may lead to increased costs.
- Manage costs or expenses within approved budget to achieve cost efficiencies.
- Contribute to the development of larger overall area budget.
- Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration.
You will be an ideal candidate if you:
- Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
- 3 – 5 years experience in managing a team of Java Developers.
- Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
End Date: February 28, 2026
go to method of application »
- As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Resolve all customer queries efficiently, and within agreed timelines.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements.
- Work closely with the team / allocated individual in order to up skill knowledge and skills in Operations and Administration
- Manage own development to increase own competencies.
You will be an ideal candidate if you:
- Increase operational efficiency and suggest solutions to enhance cost effectiveness.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
- Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
- Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
- Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
- Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
- Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
- Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
- Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
- Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
- Manage own development to increase own competencies and develop technical and business skills.
- Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
- Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.
Additional Requirements
- Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
- 4 – 6 years’ experience in programming (Java).
- Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
- System Design experience advantageous
End Date: February 28, 2026
go to method of application »
- As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- To manage and guide the Information Technology team by providing strategic solutions to effectively meet the business strategic objectives and goals
Are you someone who can :
- Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan
- Produce or review budget reports to make sure they accurately reflect work activity
- Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements
- Escalate potential budget risks that may lead to increased costs or financial losses
- Present work proposals on planned activities that will require financial resources
- Allocate and approves expenditure
- Collate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget
- Ensure full understanding of customer needs to deliver a quality service
- Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
- Communicate how customer service solution will be implemented and secures buy-in
- Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
- Ensure resolution of customer queries and complaints timeously and ownership of issues
- Analyse customer feedback to help improve customer service
- Propose ideas to improve customer service
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Provide input into the development of the busines area tactical strategy in achievement of the overall business strategy
- Develop and implement an area operational plan in achievement of Business objectives
- Understand competencies and skills required for own and employee's development and performance
- Identify development needs and select effective solutions to address own and employee development needs
- Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
- Provide on the job coaching and guidance
- Manage team delivery against goals in the area of responsibility
- Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures
- Participate in Talent Management practices and processes in line with HR policies and procedures
- Implement employment equity plan targets in all recruitment and employee movement activities
- Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
- Ensure skills are transferred in specific functions Ensure conflict resolution and respond to any complaints or concerns
- Set relevant stretch goals for team and motivate achievement
- Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement
- Ability to manage incidents, problems and changes.
- Will require being on call(standby) for escalations of batch abends.
- Focus primarily on Operational incidents and problems from business around system problems
End Date: February 28, 2026
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Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
- Leads identified converted into successful sales.
- Ensure activities support cost containment and reduction.
- Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
- Resolve all customer queries efficiently, and within agreed timelines.
- Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrates behaviour in support of the organizational values.
- Takes accountability for own performance, personal and career development.
- Maintain an ability to adapt to ever changing business and customer needs.
- Contribute to the overall effectiveness and success of the team.
- Improve knowledge and competencies by completing role specific training as per eCareers.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 qualification or higher
- 1 to 3 years' experience in Direct Sales
End Date: March 4, 2026
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- To ensure effective movement, collection, integration, storage, and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)
Are you someone who can:
- Create, construct, and deploy scalable data pipelines on platform to gather, store, and process data from diverse sources across the bank.
- Acquire and collect data via ETL (Extract, Transform and Load) processes from source systems into the Reservoir and Enterprise Data Warehouse, adhering to the appropriate data platform standards.
- Work closely with information architects, data modellers, data scientists, analysts, and other stakeholders to understand their data needs and provide them with high-quality, analytics-ready data.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Confer with end users and senior management to understand business requirements for complex development or enhancements.
- Manage the user acceptance testing UAT and associated signoff through change control.
- Control expenditure and identify process improvements to contain and reduce costs.
- Conduct research on emerging technologies.
- Recommend and implement technologies that improve cost effectiveness and systems flexibility.
- Assist with gap analysis and business cases including cost and effort analysis.
- Execute remediation actions as agreed with the users.
- Install or update required system components.
- Implement the necessary components and frameworks required for automated deployments and task scheduling.
- Build unit and systems tests to ensure successful delivery of components into production.
- Develop and maintain the physical data marts and databases.
- Automate tasks related to data pipelines for the deployment of operational analytics.
- Prepare and provision data for advanced analytical modelling by data scientists (as and when applicable).
- Implement quality checks, detect and correct errors, and monitor data systems to ensure data accuracy and integrity
- Ensure compliance with data security, privacy regulations, and internal data governance policies.
- Monitor, maintain, and optimise existing data infrastructure and pipelines for performance, efficiency, and scalability.
- Create change scripts and sets scripts up to be ready and implemented in production.
- Participate in architecture forums (as and when required).
- Utilise various components and tools which make up the data platform for enhanced service delivery.
- Create requirements and design of the technical architecture, design and development, testing, and deployment of the proposed solution.
- Work with Senior Engineers to present technology solutions to senior leadership and influence architectures that will lead the transformation of our IT data analytics platform (as and when required).
- Learn from the Subject Matter Expert on the technical environment or tools for own area of expertise.
- Provide Analytic infrastructure or big data technologies related support to Data operations and Analytic teams.
- Grow online technical knowledge platform, identify best practices and develop guidelines for optimum usage of tools.
- Assist and work on projects to roll out and support to team members.
- Participate in planned activities that are appropriate for own development.
- Develop, encourage and nurture collaborative relationships across area of specialisation.
Technical Skills:
- Control M
- SQL
- Oracle
- ETL Tools.
You will be an ideal candidate if you:
- Qualification: BSc Computer Science, Engineering, Informatics, BTech
- Experience: 3/5 years relevant experience
End Date: March 5, 2026
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Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
- Connect with our customers by living up to our brand promise of how we can help you? at all times.
- Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Identify and sell/cross sell products aligned to customer needs.
- Maximise channel optimisation opportunities identified aligned to customer needs.
- Ensure activities support cost containment and reduction.
- Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrate behaviour in support of the organisational values.
- Takes accountability for own performance, personal and career development.
- Improve knowledge and competencies by completing training specific for role as per eCareers.
- Contribute to the overall effectiveness and success of the team.
- Maintain an ability to adapt to ever changing business and customer needs.
End Date: March 3, 2026
go to method of application »
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
- Connect with our customers by living up to our brand promise of how we can help you? at all times.
- Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Identify and sell/cross sell products aligned to customer needs.
- Maximise channel optimisation opportunities identified aligned to customer needs.
- Ensure activities support cost containment and reduction.
- Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrate behaviour in support of the organisational values.
- Takes accountability for own performance, personal and career development.
- Improve knowledge and competencies by completing training specific for role as per eCareers.
- Contribute to the overall effectiveness and success of the team.
- Maintain an ability to adapt to ever changing business and customer needs.
End Date: March 3, 2026
Method of Application
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