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  • Posted: Jan 25, 2024
    Deadline: Not specified
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  • Growthpoint is the largest South African primary listed REIT and is well on its way to becoming a leading international property company. It provides space to thrive with innovative and sustainable property solutions in a diversified portfolio of 533 properties it owns and manages, including 473 properties in South Africa, 59 properties in Australia through ...
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    Operations Manager (Regional Management - KZN) Watercrest Mall

    Job Purpose

    Responsible for providing technical and managerial expertise pertaining to the maintenance of the retail centre. Ensures operational budget management, mechanical or electrical engineering services and management of service providers on site. Ensures reliable and safe continuous operation in accordance with statutory requirements and regulations in the building/equipment under his/her control. Ensure optimum utility performance of the building.

    Duties and responsibilities

    Budget Management 

    • To prepare, manage and load the technical budget (Capex and R&M) including forecasts and budget variance reports.
    • To prepare required technical and financial reports and feedback to management.

    Asset Maintenance and Management 

    • To set and implement planned / preventative / emergency maintenance in conjunction with the Line Managers and Facility Managers, as well as disaster and emergency planning.
    • To manage both “hard” and “soft” services, monitoring the quality of services and deliverables including monthly KPI management provided by suppliers, ensuring they are within budget by negotiating the most advantageous pricing structure.
    • To ensure that life cycle planning and preventative maintenance plans over a 3–5-year period are set for property under management.
    • To ensure effective asset control by setting and managing the asset register, on the Growthpoint Management Service Desk (GMSD).
    • Oversee and control all maintenance/stock control inventory / spares and tools.
    • To implement energy saving programs (‘green’ principles), environmental and sustainability methodology.
    • Effective management of the utilization of municipal and utility management to ensure optimum recovery ratios.
    • Monthly management of utility reports, including billings and associated meetings with utility consultants, as well as implementation to resolve issues.
    • Manage and scrutinise monthly and daily solar performance and reports (if applicable).
    • To conduct inspections, including technical, housekeeping, service contract and take on and take back inspections.
    • Manage borehole installations to optimal performance and the reporting thereof.
    • Assume responsibility for the security of all the Centre facilities.
    • Identify security threats and develop action plans for the prevention of incidents.
    • Establish and maintain security systems for the Centre and tenants.
    • Establish and maintain security information network.
    • Liaise with SAPS and other local authorities.
    • Establish and practice regular emergency and evacuation plans of the Centre.
    • Ensure all buildings, grounds and equipment are maintained and in optimal working condition.
    • Stay abreast of changing technical market trends.
    • Health and Safety/Risk Management
    • To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements.
    • Ensure all internal systems are updated.
    • To register and monitor insurance processes to finality.

    Procurement 

    • To contribute to the specifications to SLAs for approved service providers in conjunction with the Procurement team, including company procurement strategy.
    • Ensure all contractors appointed are in line with Procurement policies.
    • Administration and Process Management
    • Assist in developing policies and procedures for Centre operations.
    • Ensure all administrative functions required of the role.

    People Management

    • Skills development - Identify skills gaps as well as the required training for the team members in your team and mentor them. 
    • Manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system.
    • Drive the overall engagement and alignment of the team.

    Customer relations

    • To manage and respond timeously to technical complaints and queries received from clients and identify trends in complaints.
    • To manage the relationship with the tenants, including tenant installations and asserting budgetary control

    Requirements

    Experience 

    • Minimum 5 years Property or Built Environment experience within a Retail shopping centre environment. 
    • Experience with Solar installations and Generators.
    • Experience in working with Local Economic Development or Business Forums.

    Qualifications

    • A Diploma or Degree in Mechanical/ Electrical Engineering/ Building Science/ Facilities Management. 

    Competencies

    • Strong understanding of Property Management.
    • Good knowledge of safety, fire and emergency procedures
    • Good knowledge of the Occupational Health and Safety Act
    • Computer literate (full MS package)
    • Well-developed report writing skills
    • Financial, Budgeting and cost control experience
    • Familiar with service level agreements (SLA’s) and lease agreements
    • Stakeholder management skills
    • Project Management skills
    • Mechanical / Technical / Electrical knowledge will be advantageous
    • Utility management experience / knowledge will be advantageous
    • Excellent verbal and written communication skills especially in communication to clients and suppliers

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    Operations Manager - Greenacres Shopping Centre

    Job Purpose

    Responsible for providing technical and managerial expertise pertaining to the maintenance of the retail centre. Ensures operational budget management, mechanical or electrical engineering services and management of service providers on site. Ensures reliable and safe continuous operation in accordance with statutory requirements and regulations in the building/equipment under his/her control.

    Duties and responsibilities

    • To set and implement planned/preventative/emergency maintenance in conjunction with the Centre and Regional Facility Managers, as well as disaster and emergency planning
    • To ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management
    • To ensure effective asset control by setting and managing the asset register
    • To implement energy saving programs (‘green’ principles), environmental and sustainability methodology in the portfolio
    • To contribute to the SLAs for approved service providers in conjunction with the Procurement team
    • To ensure that compliance is maintained with building and statutory regulations
    • To manage and respond timeously to technical, operational and building complaints and queries received by clients, and identify trends in complaints
    • To manage the relationship with the tenants, including tenant installations and asserting budgetary control
    • To conduct inspections, including technical, housekeeping, service contract and take on and take back inspections
    • To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system
    • To manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures, as well as effective utilization of municipal and utility management
    • To prepare required technical and financial reports and feedback reports to management on issues
    • To stay abreast of changing technical market trends
    • Manage procurement of goods and services via Fraxion

    Requirements

    Experience

    • 3 to 5 years’ property or Built Environment experience.
    • Shopping Centre / Retail Experience advantageous.

    Qualifications

    • Diploma or BSc Property Studies / Building Science/ Facilities Management.
    • Relevant Certificate plus 5 years’ experience
    • Demonstrable understanding of Property Management

    Competencies

    • Good knowledge of safety, fire, and emergency procedures
    • Good knowledge of the Occupational Health and Safety Act
    • Computer literate (full MS package)
    • Well-developed report writing skills
    • Budgeting and cost control experience
    • Familiar with service level agreements (SLA’s) and lease agreements
    • Stakeholder management skills
    • Project Management skills
    • Pneumatic experience
    • Excellent verbal and written communication skills especially in communication to clients and suppliers
    • People management skills

    go to method of application »

    Building Manager - Belmont Office Park

    Duties and responsibilities

    • To set and implement planned/preventative/emergency maintenance in conjunction with the Property and Portfolio Managers, as well as disaster and emergency planning.
    • To ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management.
    • To ensure effective asset control by setting and managing the asset register.
    • To implement energy saving programs (‘green’ principles), environmental and sustainability methodology in the portfolio.
    • To contribute to the SLAs for approved service providers in conjunction with the Procurement team.
    • To ensure that compliance is maintained with building and statutory regulations.
    • To manage and respond timeously to technical complaints and queries received by clients and identify trends in complaints.
    • To manage the relationship with the tenants, including tenant installations and asserting budgetary control.
    • To conduct inspections, including technical, housekeeping, service contract and take on and take back inspections.
    • To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system.
    • To manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures, as well as effective utilization of municipal and utility management.
    • To stay abreast of changing technical market trends.

    Requirements

    Experience

    • Minimum 3 years’ property or Built Environment experience.
    • 5 years’ property experience in a building environment.

    Exposure to the following

    • Knowledge of safety, fire and emergency procedures will be advantageous
    • Knowledge of Occupational Health and Safety Act and relevant legislation will be advantageous
    • Knowledge of SLA’s and lease agreements will be advantageous
    • Knowledge of basic technology in building (electrical, plumbing and construction) is extremely essential
    • Knowledge of mechanical and air-conditioning systems is extremely essential
    • Knowledge of day-to-day operations (cleaning, security) is extremely essential

    Qualifications

    • Certificate or Diploma or BSc in Property Studies / Building Science/ Facilities Management.
    • A technical tertiary qualification in Mechanical or Electrical or Civil/Structural Engineering will be an added advantage.

    Competencies

    • Stakeholder Focus
    • Managing and developing Relationships
    • Communicating
    • Decision Making
    • Managing and Developing People
    • Entrepreneurial
    • Organisation
    • Problem Solving
    • Resilience
    • Coping with Pressure and Change

    go to method of application »

    Head of Human Resources - Sandton

    Job purpose

    Planning and directing the human resources function to support company objectives.  Specific responsibilities include all aspects of HR (compensation and benefits, training and development and long-term planning). Originates policies, manages HR activities affecting all business operations.  Responsible for all legal and regulatory aspects affecting HR for example rem policy, employment contracts, litigation linked.  Acts as the advisor to EXCO in order to plan evaluate and recommend overall HR corporate strategies.  

    Duties and responsibilities

    • Advisor to executives on various HR issues
    • Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction;
    • Establish human resources objectives in line with organizational objectives 
    • Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, performance management; compensation and benefits; labor relations and change management and      training and development
    • Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
    • Support executives and board by providing human resources advice, counsel, and decisions; analyzing information and applications.
    • Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines;
    • Communicate and enforce organization values.
    • Ensure organizational compliance to the various legislation by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising executives on needed actions.
    • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Requirements

    Experience 

    • 15 years generalist Human resource experience, with 5 years at executive level. Advanced knowledge of all South African legislation.

    Qualifications

    • Relevant Human science degree

    Competencies and Skills

    • Human Resources Management, Hiring
    • Foster Teamwork
    • Promoting Process Improvement
    • Building Relationships
    • Organizational Astuteness
    • People Skills
    • Retaining Employees
    • resilience and the ability to challenge

    Method of Application

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