Latest Vacancies at Hyundai Automotive South Africa

Specific Role Responsibilities

KEY OUTPUTS:

• Ensure an efficient and focused customer service in a passenger car workshop.
• Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).
• Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).
• Adherence to Company processes and systems.
• To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.
• To take accountability for staff recruitment, training and development.

Qualifications and Experience

QUALIFICATIONS AND EXPERIENCE:

• Matric.
• Must have at least 5 years’ experience in same or similar role with strong automotive industry knowledge.
• To have contactable references and good track record.

Skills and Personal Attributes

KNOWLEDGE AND SKILLS:

• Customer orientation.
• Strong Technical Knowledge.
• Sound knowledge of processes and systems.
• Must have financial planning skills, strategic planning skills, excellent CSI.
• A self-driven and service oriented person.
• You should possess excellent interpersonal and communication skills, strong leadership competencies and the ability to interact with all levels with sensitivity to cultural diversity.

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Job Description

• Hyundai Automotive S.A. is looking for a hardworking individual to join our dynamic team in the Retails Parts Distribution Centre.

The role of the Parts Picker/Packer will include but not be limited to:

• Packing of receipted parts onto correct shelves and bins.
• Correct and accurate picking of parts against picking slip and or invoices.
• Housekeeping must be adhered to
• To ensure safe keeping of breakable items e.g. panels, glass etc.Specific Role Responsibilities

Qualifications and Experience

• Matric / Equivalent
• Motor Industry Experience
• Experience in the same/similar role (beneficial)

Skills and Personal Attributes

• Team work

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes

• Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill

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Key Responsibilities And Duties

1 Repair and service motor vehicles according to Motus standards and specifications 

Requirements Of Key Duties And Responsibilities

• Repair and service vehicles according to specific or franchise specifications
• Establish parts required for service or repairs to be performed and ensure the correct parts are ordered
• Report to Foreman / Service Advisor promptly on any additional work required
• Obtain authorisation prior to carrying out additional work
• Obtain technical information from Foreman / Master Technician on problem jobs
• Adhere to Motus workshop policies and procedures
• Ensure that all old parts are placed in a plastic bag in the boot of the vehicle, except in the case of warranty work where old parts must be returned to the Warranty Clerk
• Ensure that all oils and consumables used are recorded on the job card
• Ensure that worked hours are clocked correctly
• Ensure that the vehicle is kept as clean as possible and that all seat and fender covers are clean
• Do not leave keys in an unattended vehicle
• Ensure that work bay is kept safe, clean and tidy
• Report any faulty / broken equipment to the Foreman / Workshop Manager
• Ensure that special tools and equipment are used according to safety regulations and specifications
• Ensure that hand tools set conforms to Motus standard
• Accept responsibility for apprentice and impart as much technical knowledge to him as possible through explanation, practice and the monitoring of work, including rectifying faults
• Reasonable requests by Management outside your job description will be performed from time to time
• Please note that preference will be given to EE Candidates in line with the Companies transformation goals

Specific Role Responsibilities

• Repair and service motor vehicles according to Motus standards and specifications Requirements Of Key Duties And Responsibilities

Qualifications and Experience

• Qualified petrol/diesel Technician.

Skills and Personal Attributes

• Qualified diesel/petrol technician