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  • Posted: Jun 25, 2025
    Deadline: Not specified
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  • Al Baraka Bank, registered in South Africa since 1989, pioneered Islamic banking in this country in response to an identified need for a system of banking which adhered to Islamic economic principles. The bank, with its Head Office in Durban and a strategically located national branch network, is South Africa’s only fully-fledged Islamic bank and is a subs...
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    Virtual Branch Support: Transactional Banking

    KEY PERFORMANCE AREAS

    Mobile Banking Application 

    • Assist with technical support on the mobile banking app.
    • Download and view logs when staff are unable to resolve from the branch.
    • Train staff and clients on the mobile banking app.
    • Assist with unlocking and blocking clients on the Mendix system.
    • Assist with Adhoc function (Monthly report and queries) 

    Corporate Banking 

    • Support the clients with queries that staff are unable to resolve.
    • Assist with testing of the templates when required.
    • Look at areas of risk within the systems.

    Vivere Support 

    • Support the clients with level 2 queries.
    • System training for staff and clients.
    • Access management for staff.
    • Monitor the back-end system to ensure operational efficiencies.

    Business Analyst Support

    • Manages and prioritizes the product backlog, ensuring alignment with business goals.
    • Defines and elaborates user stories and acceptance criteria for development teams.
    • Engages with stakeholders to gather feedback and incorporate it into product development.
    • Balances competing priorities and negotiates trade-offs to maximize product value.
    • Identifies opportunities for process improvement and innovation.
    • Collaborates with stakeholders to prioritize requirements based on business needs.
    • Facilitates communication between business users and technical teams to address any discrepancies.
    • Acts as a liaison between business stakeholders and Development.
    • Managing the digital banking support group.

    Requirements

    QUALIFICATIONS

    • Bachelor’s degree in, Information Technology, or related field.

    EXPERIENCE

    • 4-5 years of experience in business analysis within the banking industry.
    • Experience with project management and software development methodologies

    go to method of application »

    Credit Administration Officer

    KEY PERFORMANCE AREAS

    • Review, update and approve applications via the Apply for Finance Portal
    • Pre-payout/establishment of iMAL facilities/ iMAL deals
    • Payout/establishment of iMAL facility/ iMAL deal
    • Post payout

    Creation and maintenance of:

    • Other Conditions Log
    • Covenant Log/ TB Covenant Log
    • Asset Register
    • Annexure A Log (2nd Sale – Musharaka – Sharepoint Log)
    • Post Advances Log
    • Diary updates
    • Documents / Files Dispatched
    • Cash Security Management
    • Performance Guarantees
    • General Admin Duties/Other

    Requirements

    QUALIFICATIONS

    • Matric
    • Relevant finance degree or pertinent qualification

    EXPERIENCE

    • A minimum of 2-3 years’ experience within a Financial Services institution
    • Credit administration experience would be an advantage

    Method of Application

    Use the link(s) below to apply on company website.

     

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