New Jobs at Al Baraka Bank South Africa

KEY PERFORMANCE AREAS

Mobile Banking Application 

• Assist with technical support on the mobile banking app.
• Download and view logs when staff are unable to resolve from the branch.
• Train staff and clients on the mobile banking app.
• Assist with unlocking and blocking clients on the Mendix system.
• Assist with Adhoc function (Monthly report and queries) 

Corporate Banking 

• Support the clients with queries that staff are unable to resolve.
• Assist with testing of the templates when required.
• Look at areas of risk within the systems.

Vivere Support 

• Support the clients with level 2 queries.
• System training for staff and clients.
• Access management for staff.
• Monitor the back-end system to ensure operational efficiencies.

Business Analyst Support

• Manages and prioritizes the product backlog, ensuring alignment with business goals.
• Defines and elaborates user stories and acceptance criteria for development teams.
• Engages with stakeholders to gather feedback and incorporate it into product development.
• Balances competing priorities and negotiates trade-offs to maximize product value.
• Identifies opportunities for process improvement and innovation.
• Collaborates with stakeholders to prioritize requirements based on business needs.
• Facilitates communication between business users and technical teams to address any discrepancies.
• Acts as a liaison between business stakeholders and Development.
• Managing the digital banking support group.

Requirements

QUALIFICATIONS

• Bachelor’s degree in, Information Technology, or related field.

EXPERIENCE

• 4-5 years of experience in business analysis within the banking industry.
• Experience with project management and software development methodologies

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KEY PERFORMANCE AREAS

• Review, update and approve applications via the Apply for Finance Portal
• Pre-payout/establishment of iMAL facilities/ iMAL deals
• Payout/establishment of iMAL facility/ iMAL deal
• Post payout

Creation and maintenance of:

• Other Conditions Log
• Covenant Log/ TB Covenant Log
• Asset Register
• Annexure A Log (2nd Sale – Musharaka – Sharepoint Log)
• Post Advances Log
• Diary updates
• Documents / Files Dispatched
• Cash Security Management
• Performance Guarantees
• General Admin Duties/Other

Requirements

QUALIFICATIONS

• Matric
• Relevant finance degree or pertinent qualification

EXPERIENCE

• A minimum of 2-3 years’ experience within a Financial Services institution
• Credit administration experience would be an advantage