New Jobs at Juru Holdings

Key Responsibilities:

• Ensure availability of all customer environments
• Ability to prioritize tasks based on the customer and my client team’s level of importance
• Support Developers, ensuring they are unblocked
• Monitoring of all key systems
• Suggest improvements in proactive monitoring, having a customer focus in monitoring
• Understand technologies used by my client staff and be able to support them
• Steer security best practices at all stages of product development
• Suggest improvements in the development and deployment process
• Manage infrastructure and all my client’s underpinning services
• Escalate any concerns to management
• Process work accurately and in a timely manner
• Pay attention to detail at all times
• Proactively and regularly make recommendations for system improvements
• Work on system performance
• Control system costs
• Manage internal software deployments, licenses, expirations
• User management, acting as an administrator for all systems
• Document processes, procedures, and share knowledge
• Communicate regularly with peers to gain a better understanding of system performance
• Control access permissions and privileges
• Participate in daily stand-ups
• Other duties as required

Education & Experience Required:

• 5+ years software development industry experience
• 3+ years experience with Linux
• Cloud infrastructure / AWS
• 3+ years of experience in software deployment
• Software scripting skills such as Bash, Ansible, Terraform, Python
• 3+ years with deployment tools and pipelines such as Git, GitLab, Jenkins
• Ability to create pipelines from merging code to customer deployments
• Experience with cloud infrastructure and architecture
• Experience in network management and best practices
• Knowledge of database technologies and integrations
• Understanding of data regulations such as HIPAA or ISO27001
• Bachelor’s degree in computer science or a related information technology field
• Comfortable working in a multi-functional team

Knowledge and Skills:

• BSc degree in Computer Science or relevant experience in the field
• Good understanding of software delivery and management
• Enthusiastic about technology
• Happy to work in an environment where the work can vary in a single day from fixing issues to designing deployments
• Excellent written and verbal communication skills
• Highly innovative, flexible, and self-directed
• Familiarity with building high-performance, highly available, and scalable systems
• Must be able to work well on a personal level with colleagues
• Healthcare domain expertise is a bonus
• Good understanding of database design, implementation, troubleshooting, and maintenance
• Business knowledge – business-centered approach to help the company reach its commercial goals
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

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Job Objective

• Responsible to ensure that a full supplier segmentation approach is implemented and maintained for all vendors.
• Responsible to gather all data requirements from various stakeholders in the process to ensure efficiency and alignment to the process requirements, with updates managed accordingly as well.
• Responsible to formalise scheduled engagement sessions with internal stakeholders and vendors.
• Responsible to ensure formulation and adherence to SLA’s in areas pertaining to Suppler Relationship Management, Vendor Management and MIS.
• Responsible to ensure that reporting mechanisms are implemented to easily track, record and report on progress across the SRM function and Vendor Management function.
• Detailed knowledge of supplier database to enable efficient gatekeeping of the appropriate vendor segmentation processes.
• Develop and implement standard processes and associated documents; and provide support in relation to supplier due diligence and supplier rationalization.
• Responsible to develop and drive supplier scorecards and ongoing supplier performance improvement working with supply base.
• Agree on vendor performance targets and ensure the appropriate tools and engagements are in placed to effectively measure the outcomes.
• Ensure the right level of awareness of the SRM function, purpose and priorities are generated to enable proper stakeholder understanding.
• Apply processes to unique situations and derive solutions to enable the business to continued operations.
• Promotes and monitors the implementation of an integrated supply chain involving key supply chain stakeholders at all levels of the system.
• Supports the development of supplier strategies, bid packages, and contracts
• Coach, guide and mentor staff to achieve operational excellence across the Supplier Life Cycle.
• Internal audits of processes to ensure compliance – regular reports to Operations Manager.
• Ensure Supplier data is maintained as per Procurement Policy and Procurement Standards.
• Acts as a relationship coordinator between suppliers (where there is no direct relationship with a cluster) and my client to resolve any issues and to enforce Policies.
• Be able to provide guidance to the business on corrective solutions to mitigate compliance and business risks and to improve the vendor and business relationships whilst complying with governance requirements.
• Communicate effectively and build strong relationships with internal and external stakeholders, regarding Procurement matters.
• Continuously drives process improvements within the contracts, sourcing and procurement function and in the Accounts Payable environment to achieve operational excellence.
• Deliver on coordinated business development opportunities.

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Key Skills & Qualifications:

• Proven experience in an administrative or office support role, with strong skills in Excel, PowerPoint, and reporting.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas).
• Strong ability to create professional PowerPoint presentations.
• Excellent communication skills, both written and verbal.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines efficiently.
• High attention to detail and accuracy in all work.
• Ability to work both independently and collaboratively within a team.

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MINIMUM QUALIFICATIONS/EXPERIENCE

• Bachelor's Degree in a related field such as Computer Science, Business Administration, Industrial Psychology or Management Information Systems
• Foundational Agile certifications required:
• Scrum Alliance Certified Scrum Master (CSM) OR Scrum.org Professional Scrum Master (PSM I)
• Relevant work experience: Must have 1-3 years as a scrum master

ADDITIONAL QUALIFICATIONS/EXPERIENCE

• Knowledge of agile way of working and frameworks like Scrum, Kanban, Scaled Agile (SAFe) etc. so that they can explain and motivate their team if needed.
• Professional facilitation skills to empower the team through facilitation.
• Understand the value of team metrics and keep track of them to drive team performance.
• Ability to run and facilitate core events and activities: Backlog Refinement, Sprint Planning, story writing, sizing, prioritising, Daily stand-ups, Sprint Reviews and Sprint Retrospectives.
• Stakeholder Management, Negotiation & Communication Skills.
• JIRA/Confluence experience (or other relevant tools). Making work visible though a Sprint board

Role specific certifications advantageous:

• Industry standard certification, i.e. CSM or PSM