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  • Posted: Mar 13, 2024
    Deadline: Not specified
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    Servest is the destination for forward thinking, integrated solutions for all your facilities management requirements. Our high-performance culture is focused on our customers so that we can develop Servest on a strong foundation for sustainable and profitable growth.
    A feature of this strategy is the extension of empowerment into our African marke...
    Read more about this company

     

    National Key Accounts Manager - Waterfall Midrand

    Minimum Requirements

    • Excellent communications skills
    • Customer Expertise – nurture strategic relationships
    • Strategic perspective
    • Strong leadership qualities
    • Skilled negotiation ability
    • Must be able to demonstrate value based selling
    • Sales diploma
    • Strong experience in the soft services sector.

    Duties & Responsibilities

    • Strategic key accounts comprise the majority of total revenue and losing one of those key accounts could have dire consequences for a business’s bottom line and long-term viability.
    • Because these customers represent such a significant portion of a business, a Strategic Key Accounts Manager should invest in a customer’s long-term satisfaction and success with Servest.
    • A strategic key account manager’s main role is to retain top customers and nurture those key relationships.
    • Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.
    • Strategic key account management is a long-term strategy that will deliver significant value over time.

    go to method of application »

    Indoor Plant Specialist - Western Cape

    Minimum Requirements

    • Matric/ Grade 12
    • Qualification in Horticulture, Botany or a related field
    • Experience in plant care, horticulture, plumbing and water cooler technology
    • Strong troubleshooting and problem-solving skills
    • Excellent communication and interpersonal skills
    • Ability to lead and train a team effectively 
    • Commitment to maintaining high-quality standards for both indoor plants and water cooler systems
    • This position requires a diverse skill set, including horticultural expertise, technical proficiency, and a commitment to creating healthy and aesthetically pleasing environment.

    Duties & Responsibilities

    • In conjunction with KAM's and Sales Consultants, conduct consultations with clients to understand their preferences for both indoor plants and water cooler systems.
    • Provide expert advice on the selection and placement of suitable indoor plants and water cooler units based on client needs.
    • Guide and lead installation teams to install and arrange indoor plants to enhance the interior design and atmosphere of various indoor environments.
    • Assist operations to develop and implement comprehensive and efficient service schedules and practices for indoor plants and water cooler systems.
    • Conduct regular training programs for technicians covering plant care, water cooler installation, and maintenance of plants and water coolers.
    • Monitor and maintain water quality standards in water cooler systems, through quality checks to ensure regular cleaning and sanitization was done by the technicians.
    • Educate clients on the benefits of indoor plants, water cooler technology, and proper usage and maintenance of both systems.
    • Stay informed about industry standards for plants, water quality, and safety protocols.
    • Conduct quality control inspections on records for plant and water cooler inventory, service schedules and maintenance activities.
    • Generate reports on the health and condition of indoor plants, water quality and system performance for clients as well as management.

    Method of Application

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