New Jobs at Telkom

Core Description

• Accountable to facilitate the execution of Enterprise Risk Management processes and infrastructure as a key enabler to achieving objectives of the Telkom Group.
• The key focus is to identify external and internal risks, evaluate likely effect of these risks, introduce control measures, monitor and evaluate success of these measures.
• This also include integrating ERM processes within strategy setting of the Group and its subsidiaries where appropriate.

Job Responsibilities

• Implement Enterprise Risk Management Strategy
• Implement and maintain a strategically focused and effective ERM system and process
• Support establishment of a framework for risk management, which involves identifying particular events or circumstances relevant to the organisation's objectives (risks & opportunities), assessing them in
• Create and maintain a conducive legislative environment aligned with relevant legal requirements and acts to ensure implementation of internal controls for compliance purposes
• Ensure that proper insurance coverage of the organisation is in place
• Operational Quality Assurance - verifies operational output is within tolerances
• Apply a risk based approach to financial reporting
• Create and document unified business continuity and disaster recovery strategies, plans, processes and procedures
• Build Strategic Relationships with Relevant Stakeholders
• Establish and maintain productive relationships with key role players and stakeholders within the Telkom Group structure
• Establish and maintain strategic relations with external stakeholders
• Ensure clear, concise and timeouts communication
• Maintain an effective joint liaison with management
• Negotiate and influence at the highest levels of the organisation
• Risk Management - Plan, design and implement an overall risk management process for the organisation by developing operational models
• Risk Assessment which involves managing the process of analysing upside and downside risks as well as identifying, describing and estimating the quantitative and qualitative risks affecting the business
• Risk evaluation which involves comparing estimated risks with risk criteria established by organisation such as costs, legal requirements and environmental factors
• Risk reporting in an appropriate way for different audiences
• Risk treatment by selecting and implementing measures to control and mitigate risks including activities to avoid risks, transfer risks and finance risks
• Monitor and review processes to ensure risk and compliance arrangements are in place
• Provide support, educate and train staff
• Provide an independent view regarding proposed business plans and transactions
• Risk reporting to the board of directors regarding most significant risks
• Risk reporting to business heads to ensure they are aware of risks relevant to their parts of the business
• Risk reporting to individuals to understand their accountability for individual risks
• Perform gap analysis
• Compile business plan
• Create scenarios
• Measure and report performance
• Support investor communications
• Provide Team Leadership
• Engender a philosophy and culture of total ownership and responsibility for excellence by ERM staff i.r.o. the strategy and operational activities

Core Competencies

Knowledge

• Corporate Governance Practice; International Regulatory Environment; ICT Environment; Business Continuity Mgt Std & Principles; National Disaster Management Framework; Business Operations; Corporate Governance Codes; Enterprise Legal Environment & Statutory Bodies; JSE Functioning, Req and Obligation; Risk Management Principles & Practices; Insurance Management

Skills

• Analytical; Change Management; Project Management; Relationship Building; People Management; Financial Analysis & Reporting

Certifications

• None

Education

• NQF 8: Honours Degree

Experience

• 8 Years relevant experience, of which at least 3 years on senior management level

Additional Information

Special Requirements

• None

Physical Requirements

• None

Key Stakeholders

• Telkom Group Service Organisations
• Telkom Business Units
• Executive Management
• Relevant Telkom Group & Business Unit Committees
• Other relevant external stakeholders
• TERMC
• EXCO
• ARC
• Board of Directors
• Business Heads
• Employees

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Core Description

• Responsible to analyse and understand the assigned customer's organisation, business, market, network, communications infrastructure and requirements in order to design communications solutions, according to systems engineering principles that satisfy customer requirements.

Job Responsibilities

• Implement Customer Specific Solution.
• Capture Customer Requirements (CRD) and submit to SDPM for feasibilities.
• Prepare detailed design/ specification and obtain pricing from Wholesale Marketing.
• Submit design/ specification for management reviews and obtain technical completion sign-off.
• Complete solution test results and submit signed proposal to Commercial for order generation.
• Verify tests against specifications and If Contract has to be created, provide technical solution document to Telkom Legal Services.
• Consult customers with respect to telecommunications environment and acquire customer information and requirement.
• Conduct presentations on Telkom products when required and provide feedback to Telkom management.
• Maintain Customer Solution Profile.
• Collect, analyse and capture customer solution data.
• Update customer profile.
• Analyse Solution Requirements by analysing the approved customer's business opportunity.
• Submit URS -CRD to sales for customer approval and distribute URS CRD to relevant role players.
• Design Customer Solution and provide technical support to AMs.
• Achieve Sales Commission targets.
• Build relationships with relevant stakeholders by building and managing internal customer relationships.
• Enhance external customer relationships.
• Drive implementation of solutions and monitor and measure success.
• Provide weekly updates to be provided to AMs - SA's to track their win/ loss.
• Motivate, lead, guide and mentor staff and provide mentorship and guidance to new SAs.

Core Competencies

FUNCTIONAL KNOWLEDGE

• Telkom Infrastructure; Business Management; Telecoms Regulatory Environment; Systems engineering; Information Systems Technology

FUNCTIONAL SKILLS

• Negotiation Techniques; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

• Ethical; Tactful; Customer Focus; Integrity; Team Player; Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; Values Aligned with Telkom Values (CHART)

Certifications

• CCDA (Cisco certified design associate)

Education

• NQF 6: 3 year Diploma/ National Diploma in IT/Engineering
• OR NQF 4: Grade 12

Experience

• 5 Years relevant experience
• OR 7 years experience

Additional Information

Experience:

• Experience in Telecommunication/ IT networking design of which 3 years should be in customer facing environment.

Special Requirements

Physical Requirements

• None

Key Stakeholders

• External identified customers
• Internal: Regulatory; Legal Services; Marketing; Wholesale Service Operations; Wholesale Account Management; SDPM; Marketing Finance