New Openings at Pump & Abrasion Technologies

Role Summary

• We are looking for a highly organised and detail-driven Internal Sales Administrator to support and manage all B2B (Kit Your Crew) orders from enquiry to delivery.
• This role is the central coordinator between the customer, sales, warehouse, embroidery, and logistics teams. You will ensure that customers receive clear communication, accurate information, timely approvals, and a smooth end-to-end experience.
• The role requires strong admin, communication, and follow-through skills, as well as basic design capability (or willingness to learn) to create customer embroidery approval documents.

Key Responsibilities

Customer & Sales Support

• Act as the main point of contact for B2B / Kit Your Crew customers after the initial enquiry
• Communicate clearly with customers regarding:
• Product details
• Pricing and quotes
• Embroidery options and limitations
• Lead times and delivery expectations
• Ensure customers receive accurate, professional, and timely responses
• Follow up with customers to ensure payments are made before production begins

Order & Process Management

• Manage B2B orders from confirmation through to delivery
• Ensure embroidery approval documents are:
• Correct
• Approved by the customer
• Signed off before production
• Coordinate internally to:
• Request warehouse picking of orders
• Move stock from warehouse to embroidery
• Track embroidery progress
• Confirm completion and readiness for dispatch
• Book couriers and manage logistics for customer deliveries
• Ensure orders are completed on time, correctly, and to specification

Embroidery Approval & Basic Design Work

• Create basic embroidery approval documents for customers
• Update logos, placement, colours, and garment mockups as required
• Use Adobe Illustrator (or similar) at a basic level
• Willingness to learn and improve design skills is essential

Quality Control & Customer Satisfaction

• Double-check order details before production
• Ensure customers are happy with approvals before proceeding
• Proactively flag issues or risks early
• Maintain a professional, calm, and solutions-focused approach at all times
   

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JOB DESCRIPTION 

• We are seeking a motivated and detail-oriented Junior Project Engineer to join our engineering team. This role will support the International Project Engineer in drafting proposals, assisting with project execution, and handling application engineering queries for our Australian branch. The ideal candidate will have a strong technical foundation, a proactive attitude, and the ability to work effectively within a project-based environment. The ability and willingness to work across multiple time zones is also required.

Key Responsibilities

Proposal Support

• Assist in preparing technical and commercial proposals for Australian projects.
• Compile and verify technical documentation, datasheets, and drawings for bid submissions.
• Collaborate with internal teams to gather accurate costing, lead times, and specifications.

Project Execution Support

• Support the International Project Engineer with planning, scheduling, and monitoring project milestones.
• Prepare progress reports and maintain project records to ensure compliance with internal standards and client requirements.

Application Engineering Assistance

• Provide technical support to the Australian branch for application engineering queries.
• Assist with the selection and sizing of pumps.

Administrative and Coordination Tasks

• Assist in creating and updating project templates, checklists, and workflows.
• Support the development and continuous improvement of processes and tools used by the engineering team.

Qualifications and Experience

• Education: B.Eng or B.Tech in Mechanical, Chemical, or a related engineering discipline.
• Experience: Minimum of 1 year in a project-based environment, preferably within engineering, manufacturing, or industrial sectors.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with project management tools is advantageous.
• Basic understanding of process, mechanical, or systems engineering principles.

Key Skills and Competencies

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail with strong organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Team-oriented mindset with the ability to work independently under supervision.