Open Job Roles at The Heineken Company

Key Responsibilities

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Ops Manager/ Inventory Clerk (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily. 
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time In Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
• Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards. 
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including sorted containers.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure. 
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers. 
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.

Experience

• Relevant tertiary qualification in Logistics / Inventory / Warehousing
• At least 2 years relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.

go to method of application »

Key Performance Areas would include, but are not limited to:

• Ensure effective and efficient running of the cellar by assisting the Process Manager in executing and controlling daily activities in the cellar.
• Responsible for proper administration (SAP) and process control in the Ciders department.
• Managing of stock levels and also participate in monthly stocktakes.
• Responsible for assisting in making, blending and processing wines to final product.
• Ensuring that final product is of highest quality and ready to be dispatch to the bottling sites, on time and in specification. 
• Ensuring all quality systems are maintained and followed in the Ciders department.
• Effective management of subordinates by ensuring that procedures and practices are followed.
• Managing and reporting of cellar improvement projects.
• Responsible for organoleptic approval of all inbound raw material up until QC stage
• Responsible for hygiene, neatness and safety of the working area by complying with housekeeping standards. 

The successful candidate must have the following experience/skills:

• A relevant BSc Degree in Microbiology/Science or national diploma in Cellar Technology/Winemaking or an Engineering degree.
• A minimum of 3 years cellar and winemaking experience with a recognised producer of quality table wine 
• People management skills
• Leadership and disciplinary training would be advantageous
• Be able to work with minimal supervision
• Be available to work overtime and on weekends based on Operational requirements
• Computer literacy in MS Office Suite 
• Knowledge of the SAP system would be advantageous 

go to method of application »

Key performance areas would include:

• General cellar activities
• Prepare, Start and operate equipment at loading bays
• Loading and offloading of bulk products
• Clean machinery and equipment
• Ensure effective production safety and housekeeping
• Cellar administrative duties
• Occasional overtime work may be required as needed
• Active participant in TPM activities/duties
• Be a team player

Qualification, Skills and experience:

• Minimum Grade 12 qualification
• Relevant working experience within cellar environment
• Proven, written and verbal communication skills
• Knowledge of safe working procedures
• Knowledge of machines and apparatus
• Knowledge of quality and cellar administrative systems
• Be customer focussed
• Be a good team player
• Energetic and enjoy a fast-paced working environment
• Must be willing and able to work overtime when required
• Have reliable transport to and from work
• Be able to work on heights
• Forklift license will be a advantage

go to method of application »

 Key Learning Areas include (but are not limited to):

• Assist and guide and influence on Risk, Health & Safety related matters.
• Ability to work independently and interact with people on all levels.
• Ability to plan, control, facilitate, co-ordinate and lead.
• Ability to work in a team.
• Sound knowledge of risk management principles and fundamentals
• Sound knowledge of the OSHACT and all other Safety and Security legislation
• Knowledge of HEINEKEN Beverages Risk control standards
• Ability to conceptualize future actions or needs to formulate plans for a function or discipline.
• Ability to analyse data and situations and recommend appropriate solutions.
• Strong investigative skills.
• Ability to communicate on all levels.
• Ability to train people on all levels.

To qualify for selection and participation in this programme, candidates must satisfy the following criteria:

• Studying Degree / Diploma in Safety Management or Environmental management
• Computer literacy – Word, Excel, PowerPoint
• Sound communication and presentation skills.
• Effective time management.
• Ability to multi-task and perform under pressure. Ability to work in a team.
• South African citizen.

go to method of application »

Roles & responsibilities

Analytics Product Development

• Own and manage the end-to-end product lifecycle from concept to launch, including market needs, product vision, and strategy.
• Develop detailed product requirements and specifications for innovative analytics products (alongside the product owner).   
• Work closely with data analytsts, data scientists, engineers, and UX designers to drive product development in a lean/agile environment.
• Create transparent communication to manage stakeholder engagement, validating product concepts and optimizing product development.
• Evaluate competitive offerings to ensure that our analytics product maintains its leadership in the marketplace.

Analytics Product Deployment

• Coordinate with cross-functional teams to ensure smooth product deployment (incl. change management)
• Establish and maintain strong relationships with key stakeholders to ensure that product solutions are aligned with business needs
• Work closely with customer-facing teams to develop and implement training and support materials
• Measure product performance and optimize based on gathered data and user feedbac

Qualification and Experience 

• BA in a quantitative related field; equivalent work experience accepted.
• 3+ years in a product/tech/consulting or analytics role
• Strong communication, project and stakeholder management & structured problem solving 
• Proven ability to develop product strategies and effectively communicate recommendations to non-technical audiences 
• Experience working in an agile environment (e.g. user stories, iterative development, etc.)
• Able to translate analysis and conclusions into actionable recommendations that delivery business value
• Demonstrated ability to effectively manage and prioritise projects and deliverables
• Proven experience in managing all aspects of a successful product throughout its lifecycle
• Experience in data analysis, machine learning or related field will be highly beneficial

go to method of application »

Key Responsibilities:

• Co-ordinate the daily administration function within the Trade Express. 
• Assist and support managers with Purchase requisitions, the goods receipt process, purchase orders and all procurement related admin (SAP and COUPA)
• Manage petty cash in accordance with policy and procedure.
• Ensure that the ISO 9001:2015 documentation is maintained and applied. Coordinate DC ISO audits and changes to documentation.
• Assist with preparing budgets and forecasts, including the monthly co-ordination of OPEX spends and variance analysis in terms of guidelines and assumptions.
• Ensure that monthly spending as per cost center and cost element are allocated correctly and are expensed as per the budgeted flexing.
• Co-ordinate the monthly variance reporting after obtaining and evaluating the reasons for variances.
• Ensure that distribution cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Perform Trade Express capex and abnormal maintenance function.
• Verify assets in the Trade Express on a regular basis.
• Prepare and Inform Regional Head office of the scrapping and selling of assets and manage the tender process for such assets
• Ensure all monthly meetings (incl. H&S meetings) are held and that the minutes of the meetings are prepared.
• Effectively co-ordinate the monthly internal audit function for the Trade Express.
• Ensure that the Internal Control Checks (ICC) are performed on a monthly basis by the relevant controllers.
• Apply scores as per the matrix to all modules.
• Administer Customs and Excise Accounts (Where applicable)
• Assist in monthly stock takes and ICC’s as and when needed.
• Improve business processes to ensure achievements of Business Objectives.   
• Ensure that distribution cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Follow the organization's policies and procedures and identify opportunities for continuous improvement.

Inventory Planning 

• Plan, create Physical Inventory Documents for monthly stock counts  
• Liaise with planning to resolve stock issues  
• Reduce write-offs and losses to a minimum. 
• Ensure optimal stock availability and stock rotation 
• Plan correct storage location for products
• Regular review of warehouse layout 
• Evaluate and maintain stock loss control procedures on an on-going basis (incl breakages). 

Risk Control 

• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls. 
• Evaluate and maintain stock loss control procedures on an on-going basis (incl breakages). 
• Ensure that stacking heights are maintained. 
• Risk Audits Conducted

Quality Control 

• Ensure routine Quality Control inspections in Distribution Centre. 
• Ensure quality control checks on receipt of stock and before despatch of stock 
• Ensure FIFO principle is applied to stock movements by printing bin pulling sheets for warehouse 
• Adherence to stock age policy, ensure that all concessions are raised and approved 
• Adherence to product recall policy 
• Frozen stock must be physically isolated on floor and moved to the blocked stock zone on SAP to stop orders from being placed against stock and to reflect the correct days of cover 
• Monitor outer packaging quality 
• Quality Audits Conducted 
• Administer the execution of the product recall process at site level 

Job Requirements:

• Minimum Grade 12 (Matric) Qualification.
• A relevant Diploma or Certificate in Administration or Finance will be an advantage.
• Minimum of 6 Months relevant experience in FMCG Logistics / Distribution Environment.
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Experience meeting tight deadlines. 
• Excellent communication skills (both written and oral) and sound presentation skills  
• The ability to work after hours and / or shifts if necessary.