Open Positions at BHBW South Africa Proprietary Limited

Purpose of the Role

• Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements

Key Performance Areas

• Understand and implement preventative maintenance
• Identify and target opportunity for customer work
• Fault finding
• Assemble IC and Electric machines in accordance with BHBW and Hyster standards
• Fit Telematics black boxes to the machines
• Assist with the loading and unloading of containers
• Partake in new machine stock take as and when required
• Complete the PDI process and sign off new machines
• Understanding of supplier warranty systems, policies & procedures
• Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
• Provide mentorship to apprentices assigned to you
• Maintain professional image when representing BHBW
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
• Maintain a safe working environment (according to safety policy and procedures)
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Qualified in relevant trade (e.g., Diesel Mechanic)
• Driver’s license – Code B
• Valid forklift license

Minimum Experience

• Experience on working of forklifts and earth moving equipment
• 3-4 Years in the same position

Competencies

• Sound interpersonal and communication skills
• Basic trouble shooting and problem-solving skills
• Machine specific technical knowledge and skills
• Technical report writing
• Basic business and financial understanding
• Applicable product knowledge
• Customer orientation
• Able to work under without supervision
• Good knowledge of Hydraulics
• Willingness to work overtime and standby
• Good auto electrical knowledge would be an advantage
• Have a good selection of tools
• Teamwork
• Computer literate and basic understanding of forklift software
• Ability to work under pressure and meet deadlines

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Purpose of the Role

• The purpose of this role is to optimise sales within the allocated area of responsibility in a sustainable and profitable manner.

Key Performance Areas

• Administration of sales processes and customer information
• Market segmentation and target group identification (Database upkeep)
• Continuous prospecting and sales reporting
• Mechanization planning and customer solution packaging
• Working together and communicating with other departments within Handling
• Selling of new products to new customers based on high level targets and budgets
• Follow up on existing customers and ensure business retention
• Create value for customers through continuous market research and development
• Take responsibility for revenue targets and manage profit and losses to the company
• Take ownership of customers problems and resolve issues through support processes
• Maintain a safe working environment (according to safety policy and procedures)
• Effective self-management and performance ownership

Qualification, Experience and Competencies
Minimum Qualification

• Minimum Matric
• Post matric qualifications would be advantageous

Minimum Experience

• 3-5 years’ experience in a similar position

Competencies

• Must be self-motivated and able to work largely unmanaged.
• Strong ability to enter new customer markets.
• Ability to acquire new accounts.
• Ability to build professional relationships with key customers.
• Ability to work under immense pressure.
• Ability to think clearly in conflict situations.
• Must be reliable, honest and show integrity.
• Valid driver’s license
• Computer literate