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  • Posted: Jan 3, 2025
    Deadline: Not specified
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    Reddam House Helderfontein is a premium private school in Fourways, Gauteng, situated in Johannesburg’s picturesque Helderfontein Estate Valley close to the leafy suburbs of Dainfern, Lonehill and Broadacres. The Helderfontein campus provides an idyllic, tranquil and secure environment where children are nurtured and encouraged to learn through explora...
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    Senior Preparatory Teacher

    KEY RESPONSIBILITIES:

    • plan, prepare and present interesting and interactive lessons;
    • establish a teaching environment that is nurturing and promotes learning;
    • behave in a professional manner with regard to punctuality, behaviour, standard of work and homework of students;
    • evaluate, reflect on and refine your teaching practice;
    • teach academic support lessons as required;
    • produce documents for students of a high standard (e.g. worksheets);
    • respond to e-mails and telephone messages from parents within 24 hours;
    • professionally formulate accurate, fair and transparent report comments;
    • show loyalty to all aspects of Reddam House Umhlanga;
    • attend all special occasions at the discretion of the Head;
    • be fully involved in the preparatory school extramural programme.
    • be open to continuously develop one’s teaching through personal and school wide professional development;
    • The post holder is required to undertake reasonable tasks that the School Head / line manager may determine.

    WHAT WE'RE LOOKING FOR:

    • Undergraduate degree with a postgraduate teaching diploma;
    • SACE registered;
    • Senior Preparatory teaching experience;
    • Previous experience with IEB Programme is an advantage.
    • ability to connect effectively with Senior Preparatory students;
    • a thorough understanding of the Senior Preparatory subject material that you will be teaching;
    • ability to be a role model;
    • ability to reflect on own practice;
    • excellent planning, organising and reporting skills;
    • excellent communication skills (oral, written and presentation);
    • excellent time management skills;
    • excellent interpersonal skills and strong team orientation.
    • confidence with use of ICT in teaching.

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    L2 Technical Support Engineer

    KEY RESPONSIBILITIES:

    • To take ownership of issues by carrying out a problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other Support Teams where necessary.
    • To accurately record, update, and document requests using the IT Service Desk System. To install and configure the new IT equipment. To resolve incidents and upgrade different types of software and hardware. To resolve incidents with printers, copiers and scanners.
    • To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately.
    • Maintaining customer satisfaction.
    • Exhibit a flexible approach to working rotationally and provide necessary cover where needed.
    • Manage asset registers and data lines.
    • Performing daily/weekly/monthly checks and checking backups.
    • Application configuration and support.
    • To work within the relevant legislation, policies and procedures.
    • To contribute to Inspired Group IT Projects.
    • Organization Responsibilities
    • This position reports to the IT Manager- "region".

    WHAT WE'RE LOOKING FOR:

    Hard skills:

    • Educated to diploma or certification level
    • Previous experience of working in an IT Support role, preferably 3+ years
    • ITIL experience
    • Advanced knowledge of Microsoft Windows 10/11, Windows Server 2012 or higher, macOS, ChromeOS, Linux, Android, and iOS operating
    • Server administration experience
    • Excellent IT skills and computer literacy
    • Previous experience in a customer service role
    • Advanced level in English (both written and verbal)

    Soft skills:

    • Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical Colleagues at all levels in the Organization
    • Can handle conflict
    • Ability to think analytically, conceptually, and systemically to resolve problems, make decisions
    • Attention to detail
    • Punctual and time-focused

    Method of Application

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