Open Positions at Timberland

NATURE AND SCOPE OF DUTIES

The scope of the Employee’s duties include; but are not limited to the following:

• The Sales Associate supports the Store Management in meeting sales goals, customer service targets and operating objectives through execution and accountability.
• Ensure store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Regular attendance and full time commitment are essential functions of the job.

Requirements

QUALIFICATIONS/ EXPERIENCE

• Must be able to work and willingness to work flexible hours including weekends and holidays to meet the needs of the business as per schedule.
• Excellent customer service skills
• A commitment to service excellence and customer satisfaction
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
• Be a fast learner, cheerful, with a positive attitude
• A strong team player yet still able to work independently with minimal supervision
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Bilingual is a big plus

go to method of application »

NATURE AND SCOPE OF DUTIES

The scope of the Employee’s duties include; but are not limited to the following:

• The Sales Associate supports the Store Management in meeting sales goals, customer service targets and operating objectives through execution and accountability.
• Ensure store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Regular attendance and full time commitment are essential functions of the job.

Requirements

QUALIFICATIONS/ EXPERIENCE

• Must be able to work and willingness to work flexible hours including weekends and holidays to meet the needs of the business as per schedule.
• Excellent customer service skills
• A commitment to service excellence and customer satisfaction
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
• Be a fast learner, cheerful, with a positive attitude
• A strong team player yet still able to work independently with minimal supervision
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Bilingual is a big plus

go to method of application »

Description

• Prioritizing digital as one of the key pillars of our business strategy with a consumer-minded, retail-centric and hyper digital agenda.  
• Creating & maintaining social media advertisement campaigning towards company objectives.
• Web SEO/SEM monitoring and adjustments for ease of access and competitive searching.
• Measurements & reports for ROIs & KPIs.
• Formulating high-quality novel written and visual content for each social media campaign to include all media (photography & cinematography).
• Designing, building & maintaining our brands presence online.
• Building brand awareness by collaborating with relevant influencers.
• Evaluate emerging technologies.
• Managing our online communities to ensure respectful and appropriate engagement.
• Responding to comments on each of our accounts (website, social media etc.)
• Identifying marketing trends to ensure the company is effectively advertising and on the appropriate platforms.
• Brainstorming with the marketing team to plan operations geared towards consumer demand (Black Friday).
• Overseeing customer service provided via social media.

Requirements

Qualifications and Preferable Experience Required:

• Appropriate tertiary qualification (B degree or equivalent in Marketing / Communications / Visual Communications or similar)
• Proficiency in MS Office suite
• Experience in Social Media Management and strategies (Instagram and Facebook Ad Manager is a MUST)
• Experience working as a Digital Marketer / Online Marketer within a retail brand or similar environment
• Must have excellent writing skills
• Content marketing experience
• Adwords competency and understanding implementation
• Mailchimp experience and how to set up lists, create campaigns and schedule campaigns