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  • Posted: Nov 14, 2024
    Deadline: Not specified
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  • Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear experience. We are proud to own and control our entire supply ...
    Read more about this company

     

    Business Leader - Durbanville

    • In this role, you will be accountable for upholding a brilliant customer experience by providing outstanding service, all while being actively hands-on alongside your team.
    • The Business Leader position requires someone with an entrepreneurial spirit who can drive the growth of the brand with authentic passion and dedication, all while leading and inspiring the dedicated team that supports it.

    The ideal brand advocate for Jonsson Workwear Durbanville will be required to:

    • Possess excellent interpersonal skills required to effectively communicate with customers and our people.  
    • Create and maintain solid, long-term customer relationships, and empower your team to do the same with genuine enthusiasm.
    • Build, inspire and guide a driven, high-performance team that will contribute to the store’s ongoing success.
    • Efficiently manage daily operations of Jonsson Workwear Durbanville maintaining accuracy and composure under pressure.
    • Proactively identify new business opportunities and instil a customer-centric culture.

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    Customer Support - Centurion

    The main responsibilities of the role include:

    • Gaining a complete understanding of our entire product offering.
    • Understanding customer needs and connecting them to the right solutions.
    • Building and maintaining strong relationships with new and existing customers.
    • Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
    • Assist customers by preparing quotations for current and future orders.
    • Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
    • Ensure all our products are always well stocked and merchandised to the highest standard.
    • Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
    • Available to work on weekends when required.

    The experience we’re looking for:

    • Experience in a similar role focused on looking after customers.
    • Well-spoken with an excellent telephone manner.
    • Fluent in spoken and written English.
    • Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

    The type of personality that will excel:

    • A “go-to” person on whom people can rely.
    • Outstanding with people, possessing great communication skills.
    • Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
    • Passionate about excellence and attention to detail, follows up and follows through.

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    Floor Customer Advisor - Somerset West

    • As a versatile team member, your ability to adapt to various challenges and responsibilities is key. From assisting customers to upholding the store's impeccable presentation, you will contribute to our vision of inspiring and wowing the hard workers we serve.

    The versatile and enthusiastic individual best suited to this role at Jonsson Somerset West will be required to:

    • Possess the excellent interpersonal skills required to effectively communicate and engage with customers and your team.
    • Master our entire product offering and effectively communicate your knowledge to connect customers with the right workwear solutions.
    • Provide outstanding service that enables you to build and maintain solid relationships with customers.
    • Be a reliable, go-to individual, to both your team and your customers. Follow up, follow through and deliver on your promises with passion and urgency.
    • Continually display the self-motivation to get stuck in, assist where needed and learn new skills required to oversee various tasks across the store.
    • Ensure a smooth experience for customers, from recommending workwear solutions to efficiently processing their transactions.
    • Exemplify the Jonsson Workwear brand by presenting yourself impeccably – both in how you wear your uniform and conduct yourself in a manner that best reflects our brand values.

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    Floor Customer Advisor - Boksburg

    • As a versatile team member, your ability to adapt to various challenges and responsibilities is key. From assisting customers to upholding the store's impeccable presentation, you will contribute to our vision of inspiring and wowing the hard workers we serve.

    The versatile and enthusiastic individual best suited to this role at Jonsson Boksburg will be required to:

    • Possess the excellent interpersonal skills required to effectively communicate and engage with customers and your team.
    • Master our entire product offering and effectively communicate your knowledge to connect customers with the right workwear solutions.
    • Provide outstanding service that enables you to build and maintain solid relationships with customers.
    • Be a reliable, go-to individual, to both your team and your customers. Follow up, follow through and deliver on your promises with passion and urgency.
    • Continually display the self-motivation to get stuck in, assist where needed and learn new skills required to oversee various tasks across the store.
    • Ensure a smooth experience for customers, from recommending workwear solutions to efficiently processing their transactions.
    • Exemplify the Jonsson Workwear brand by presenting yourself impeccably – both in how you wear your uniform and conduct yourself in a manner that best reflects our brand values.

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    Stock Controller

    The main responsibilities of the role include:

    • Overseeing the movements of all stock in and out of the warehouse.
    • Ensuring the storeroom stock levels are always correct.
    • Receiving all stock accurately and GRN’d efficiently into the system.
    • Ensuring that all stock leaving the store follows the correct process and is signed off.
    • Oversee the picking and packing of stock for dispatch notes.
    • Investigating any variances in stock, identifying root causes, and providing solutions.
    • Ensuring the storeroom is kept neat and tidy.
    • Pulling stock for use on the depot floor.

    The experience we’re looking for:

    • Experience in a related role is an advantage.
    • Relevant tertiary education is an advantage.
    • Computer literate; MS Excel, MS Word experience.
    • Great organisational skills essential.
    • Strong Attention to detail.
    • Is fluent in spoken and written English with excellent communication and interpersonal skills.

    The type of personality that will excel:

    • Is organised, systematic, works to a plan and gets “stuck in” to get the job done on time.
    • Prides themselves on their attention to detail.
    • Meticulous about ensuring all admin is up to date, completely accurate and under control.
    • Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
    • Someone who can work well within a team and holds everyone accountable to their commitments.
    • Uses their initiative, has their finger on the pulse, is pro-active in all that is required.
    • Is fluent in spoken and written English with excellent communication and interpersonal skills.

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    Store Support

    The main responsibilities of the role include:

    • Ensuring all our products are always well stocked and merchandised to the highest standard.
    • Ensure that our spaces and product always show up brilliantly through performing general cleaning duties.
    • Maintaining the customer area ensuring that it is always fully stocked, clean and inviting.
    • Gain a good understanding of our product offering.
    • Ensuring the storeroom is kept neat and tidy.
    • Assisting with moving and preparing stock for use on the retail floor.
    • Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
    • Available to work on weekends when required.

    The experience we’re looking for:

    • Fluent in spoken and written English.
    • Experience in a similar role focused on looking after customers.
    • Drivers license preferable.

    The type of personality that will excel:

    •  Passionate about excellence and attention to detail.
    • An ambitious mindset focused on growth and development
    • Great time-management skills, with an attitude of doing whatever it takes to get the job done.
    • A “go-to” person on whom people can rely.

    Method of Application

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