Openings at Danone

About The Job

• Lead the AP team to manage efficiently, compliant, and timely supplier invoice processing to supplier payment, with permanent focus on process improvement.
• Contribute to cash optimization and ensure proper execution of payment terms.
• Ensure the timeliness and quality of the monthly AP closing process, and the justification of AP supplier balances
• Strict review and adherence to the Internal Control Policies
• Ensure compliance to AP Strategy and Planning KPIs to monitor and improve the efficiency of the Procure to Payment process
• Monthly accrual as per business needs
• Ensure the timeous payment of all suppliers according to their respective payment terms

Month end and Reporting

• BS RECONS 220000
• BS RECONS 220300 TO 220350
• IBS KPI’s
• IBS INTERNAL CONTROL REPORT SIGN OFF

Relationship Building

• Establish and maintain customer satisfaction and appropriate supplier relationships externally
• Ensure cross-functional co-operation and relations between departments

Drive individual and team performance improvement

• Lead the team to deliver of company targets and objectives as well as internal KPI’s
• Continuous management and motivation of the team
• Conduct internal performance management and IDP processes fairly and consistently, resulting in transparent succession planning and specific development areas
• Facilitate the setting of team objectives and provide guidance as needed
• Mentor and coach team members, as required
• Ensure appropriate training and development of team to improve skills

Projects and Enhancements

• As per business requirements and team trade tool requirements

Support CBU DSA and NSA

• Address and resolve queries and request as and when they are requested

Ensure Internal Control compliance

• Set-up and monitor KPIs to improve the efficiency of the Procurement (owned by the business) and the Payment process (owned by the AP).
• Drive change and lead the implementation of best practice

About you

Qualification(s)

• Relevant financial diploma ( Bachelor’s Degree would be an added advantage)

Experience And Skills

• At least 2 to 3 years’ experience in a senior role in Accounts Payable management.
• 5 years in FMCG credit management.
• SAP experience
• Management of large teams
• Team development
• Experience with Electronic data interchange, automation/digitalization projects
• Proficient in MS Office Excel, Work, Outlook, PowerPoint

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ABOUT THE JOB

To grow Invoiced Sales, Net Sales & Volume in line with BU objectives in selected portfolio of Customer through development and execution of appropriate sales strategies, leadership of accounts and teamwork across all key interfaces.

KEY AREAS OF RESPONSIBILITY

CUSTOMER / SHOPPER UNDERSTANDING & INSIGHTS

• Analyzes all relevant information and identifies opportunities in line with Shopper by Customer
• Assesses Customer Shopper Missions and puts forward recommendations to drive Promotional Plan
• Understands the Shopper missions and aligns instore execution opportunities with CP&I

CATEGORY GROWTH SPACES & SELLING STORY DEVELOPMENT

• Uses data on Category / Segment Performance to assess the Category within the Customer (Nielsens)
• Uses internal Growth Spaces in building the customer proposition alignment
• Uses simple analytical tools to build Range & Merchandising recommendations – MSL by Cluster
• Insights Knowledge (Spar Specific) to leverage against opportunities.

PROFITABLE REVENUE GROWTH MANAGEMENT

• Post Analysis of promotion against identified ROI% and CO% requirements
• Price indexing versus Competitors across different segments
• Analyzes and tracks investments within Customer against SKU and gives input into MIX/Pricing/Promotion
• Full P&L understanding – know which triggers to use to influence outcome
• Adherence to PRGM principles and guidelines

CUSTOMER MANAGEMENT

• Owns the Customer Relationship at a National Key Account Level and across Region
• Prepares Customer Reviews for Discussion Monthly and Review, using insights to drive growth
• Uses Customer specific data / Category & Shopper data as inputs
• Prepares for each important negotiation, identifying ‘Must Gets’, ‘Wish List’ and ‘Concessions’
• Manages all Pricing (Externally and Internally) in line with process – Tally Accrual Process
• Managing the Customers Budgeted Spend Process in TTM in line with policy
• Co-ordinate trading term proposals in line with process
• Captures claims within TTM
• Manages events and implements projects efficiently – Trade Shows / Customer Events
• Developing briefing docs for Sales force/Agent execution
• NPD – All PDF’s; Prop Docs; Listing Trackers; Trade Presenters

DRIVING CUSTOMER PORTAL

• Understands and monitors Customer on line sites and recommends changes (Graphic Content relevant)
• Full Logistic / Supply Chain Portal Management (Demand Planning/CSL/Monthly Scorecard/Range and Pricing – Woolworths
• Leads any CSL issues and highlights to business

SYSTEMS MANAGEMENT & REPORTING

• Manage Customer Portal Interface (where applicable)
• Monitor SOH / Sales Out Data / CSL / Distribution / Pricing
• Captures all Pricing Deals in both Internal and Customer Systems
• Demand Management Ownership – Monthly alignment on Rolling forecast in line with expected Volume sales M-1 at a 85% Forecast Bias Accuracy.

ABOUT YOU

Qualification(s):

• 3-year suitable degree

Experience:

• 5 years National Account Management experience preferable within Spar or within a commercial environment, 3 years previous Field Sales experience dealing with Key Accounts a must.

Reason for Essential qualification & Skills:

• Senior Customer Management Role within Key Accounts. Strong Commercial understanding / Business Acumen / Negotiation Skills / Supply Chain knowledge

State specific complexities within the role:

• Customer Alignment
• Internal & External Stakeholder Management
• Financial Accountability - Analytical Skills / Commercial Acumen
• Negotiations Skills - Collaboration & Influence across Customer & Internal
• Strong Systems Management through process

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ABOUT THE JOB

Development of category vision, strategy and national shopper/trade marketing plans leveraging identified category growth drivers in alignment with brand strategies and plans. To grow Danone market share through the development & execution of the perfect in-store environment. Take accountability for delivering category and customer growth vision, 4P strategy, execution & reporting, delivering shopper marketing.

KEY AREAS OF RESPONSIBILITY:

Lead the development of Category and Brand Strategy Implementation:

• Category vision: identification of opportunities for transformational category growth through in-depth analysis and understanding of category dynamics in consumer, shopper, trade participation, attitudes & behaviours, and the associated underlying drivers from within and beyond the category.
• Brand development: Identification of upside potential and downside risk for brands growth through detailed, regular monitoring of Danone brand performance relative to the market, trade, competitors, as well as against our business plans and expectations.
• Channel development: Clearly defined roles and associated opportunities and risks for brand growth in all sales channels through the robust analysis of contributions, performance dynamics, marketing and operational practices.
• Innovation Management: Lead the INNOPRO process of innovation for the commercial team.  Be the central lead for market volumes, distribution, pricing, and margin requirements
• Own the development & implementation of all in-store strategy for Danone Southern Africa
• Develop and ensure implementation of a clear 4P strategy by channel and customer
• Craft and implement comprehensive and dynamic shopper marketing, merchandising and POS programs
• Manage, implement, and communicate joint business projects with the trade & internal team
• Ensure category influence at leading retailers through category vision development and implementation

Lead Development of the Omni-channel Shopper journey insights

• Develop an understanding of shopper behaviour to maximize shopper preference during “path to purchase” with specific focus on touchpoints
• Work closely with the sales team to ensure winning partnerships with trade (ensure that both the retailers and Danone are winning)
• Develop channel playbooks and perfect store templates to enhance Danone’s presence and success in all channels.

Facilitate Market Analysis and 4P recommendations

• Acquire and interpret market data using various sources
• Ensure the compilation and delivery of 4P trackers (Ranging &Assortment, Category management and space planning). Review the current market and look at potential market opportunities 
• Own and develop plans on Customer loyalty platforms to ensure adherence & optimization of customer development strategy (Shopper 360, Dunnhumby, Spar Insights, Other)
• Craft and implement a consolidated Shopper marketing plan with associated financial impacts (Attribution modelling, Uplifts, ROI library). Manage all budgets for POS production, transport, warehousing etc.
• Liaise with the Marketing & Key Accounts teams to ensure that adequate support by way of merchandising and promotions is available nationally order to provide brand visibility and promote sales in the region

Manage Integration

• Provide training to the Field Sales and Key Accounts teams on Category Development & Management
• Offer strategic insight to marketing and sales teams on key shopper and in-store Information
• Development of the BTL brand visibility across the various channels and shopper touchpoints.
• Develop commercial sales story for account listing and retailer
• Implementation and score carding of key category vision projects
• Develop listing presentations and manage innovation meetings at key customers

Co-ordinate NPD Management

• Sign off on trade presenters, POS and GTM marketing co-lateral with relevant members of Commercial & Marketing teams
• Sign off on the allocation of trade presenters and samples
• Plan and forecast for the launch of new products
• Ensure weekly and monthly tracking on new brands
• Conduct post analysis of new product performance, present at key stakeholder meetings such as LIM, PST etc

ABOUT YOU
Qualification(s):

• Relevant Business Degree, with a Sales, Marketing or Business management specialization

Experience and Skills:

• Sound Category, Marketing, Operations and Key Accounts background
• Minimum of 8 years of experience in Category Management / Marketing / Sales in FMCG
• Proficient in MS Office: Excel, Word, Outlook, PowerPoint
• Proven success in commercial-focused environment
• Proven ability to develop strong working relationships
• Advanced communication skills (written, oral and listening)
• Strong customer relationship building skills
• Internal and external customer service skills
• Customer, Category and Channel Knowledge
• Proven ability to filter and cascade top-down feedback
• Excellent interpersonal skills
• Excellent administration skills

Reason for Essential qualification & Skills:

• Role needs strong acumen to develop strategy and make decisions across a variety of commercial functions
• State specific complexities within the role:
• A comprehensive skill set is required across category management, key accounts, brand and shopper marketing