Opportunities at Sappi

Job description:

Sappi Southern Africa requires a Sales Manager I to manage revenue and volume targets and implement product portfolio strategies; to maximize business opportunities through a unique understanding of the market and customer dynamics within a specific sales region and provide direct support to the Sales Manager II in the achievement of contracted sales volume through the management of individual customers within a national group of customers as well as be responsible for individual key accounts.

The main responsibilities of the job are:

• Handle resolution of customer complaints relating to product sales and services.
• Record customer feedback through structured Customer Relationship Management, with scheduled visits per customer.
• Regularly review credit risk of all customers in conjunction with the credit control department on any current customer business as well as new accounts.
• Identify opportunities to improve sales where pricing would limit the opportunity and make proposals to take advantage of the opportunity.
• Conduct pricing negotiations within the limits of authority for the sales division.
• Support specific cost-saving and margin enhancement projects
• Understand and execute budget and forecast plans as prepared by the Sales Manager II
• Make budget proposals on marketing requirements to ensure effective sales management.
• Implement sales and marketing strategy for customer portfolio.
• Offer support to the Sales Manager II in generating recommendations for the development of the strategy.
• Growing of sales to new and existing customers in line with Sappi’s overall growth targets, with a focus on EBITDA.
• Participate in the monthly sales and operational planning meeting
• Support customers by reviewing product requirements and informing the supply chain of required allocations
• Manage a group of customers to achieve designated sales targets through the implementation of appropriate and unique sales services
• Anticipate planning horizons and customer requirements for the next 6-12 months
• Work with SA Credit Risk to determine and provide for customer credit facility requirements
• Manage debtors book for product portfolio and facilitate account query resolution between customers and Sappi
• Ongoing follow up on orders and receivables on a weekly basis and coordinate with finance to secure payment from customers
• Own and manage customer relationships, to foster customer alliances and partnerships
• Manage clear targets in terms of revenue and volume for specific customers
• Manage customer-specific initiatives in line with the strategy
• Maintain a high service offering at the customer level by observing and gathering valuable information and optimising on this information
• Creatively supporting customers by developing or designing new relationships/products
• Develop and implement customer activity plans to reach agreed sales targets.
• Monitor and review customer activity plans.
• Manage customer forecasts and ensure that stock levels are maintained
• Awareness of relevant Sappi Ethics, Values and legislation and conduct duties in compliance to these (POPIA, Competition law)
• Maintain an overview of customer trends identified by the Account Manager and make use of these to facilitate optimal sales service
• Prepare a weekly report on significant commercial or sales impact on the portfolio.
• Prepare a key account report on sales, potential future sales and opportunities for growth.
• Attending industry body meetings to understand customer demands and make recommendations on product development.
• Support Sales Manager II with a competitive environment in which their customers operate
• Implement sales and marketing strategy for sales portfolio
• Gather and analyse market information for product portfolio in each region
• Work with Supply Chain Team to analyse customer needs and the effective routes to market
• Find new customers
• Anticipate situations and maximize business
• Support and assist in the innovation processes opportunities
• Identify sales leads as existing or new customers
• Communicating new product development to prospective clients
• Manage a portfolio of accounts including the total transaction with customers to achieve long term success
• Align all activities in the product portfolio to adhere to agreed processes and procedures
• Negotiation contracts with customers
• Responsible for the development and review of the performance of subordinates
• Oversees the responsibilities of the account manager
• Supports the training and development of subordinates

The ideal candidate should have:

• B degree or relevant qualification
• Relevant experience in the containerboard profile (5 years)
• Sales experience (8 years)
• Minimum 8 years sales/marketing relevant experience preferably in the pulp and paper industry, Industrial Chemicals/products

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Sappi Forests requires a Management Forester Khulisa Facilitator to coordinate and facilitate training interventions for Khulisa growers, contractors and staff to ensure efficient service delivery in line with quality standards and the best operating practices within Sappi Khulisa so as to contribute to the sustainable livelihoods of growers and contractors      

The main responsibilities of this job are:

• Plan and organize training programs for Khulisa growers, Contractors and Foresters as per Khulisa training matrix
• Evaluate training needs by assessment of infield operations and interviewing staff and Managers if required
• Assist in the preparation of the training curriculum and align to Khulisa objectives
• Prepare activities where indicated on the facilitator materials
• Prepare prior to each class to ensure knowledge of the relevant unit standards, course materials and adherence to facilitator briefing and slides
• Ensure all necessary equipment is available and working before each session eg. projector, stationery, computer as indicated in the facilitator briefing
• Assist with slides and course development when requested by the Project Manager.
• Give regular, written input into curriculum design and slides to ensure they can be improved for future project
• Order or print instructional material (e.g. training manuals and handouts)
• Ensure learners are notified in advance of training intervention
• Ensure that the venue, equipment and catering are efficiently organised
• Understand and comply with the SHEQ requirements of the job and identify and take corrective action in terms of SHEQ conditions and hazards
• Present the learning intervention
• Enrich courses with visual aids to engage trainees by organizing in-house and offsite activities, like presentations, job simulations and role-playing exercises, team exercises, group discussions, videos, or lectures.
• Assess students, monitor, review and correct progress by checking Portfolio of Evidence (POE) on submission using the master copy
• Guide and support learners throughout facilitation
• Prepare and present at Grower field days and Farm schools
• Calculate and report on training costs and submit registers to Administration Clerk for capture on LMS
• Attend Management meetings as and when required to inform management of training program status
• Monitor attendance at training interventions reporting non-attendance.
• Monitor training matrix progress, identifying non-compliance and reporting the status on a monthly basis
• Report on training interventions and other activities carried out on a weekly basis

The ideal candidate should have:

• National Diploma in Education Training and Development (ETD)
• National Diploma in Forestry, Agriculture or Horticulture will be advantageous
• Min of three years’ relevant experience
• Exposure to out grower scheme’s and land reform projects.
• Fluent in isiZulu and/or isiXhosa

Closing Date: 10th, July 2022

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The main responsibilities of this job are:

• Manage and maintain all maintenance planning processes and ensure compliance
• Plan and monitor maintenance shuts / plant modification projects to be implemented within the mill
• Manage the data contained within the maintenance system and ensure all information is accurate
• Participate in relevant MDT activities and meetings
• Analyse maintenance data and extract and compile reports for optimization of equipment availability and costs
• Facilitate problem-solving sessions and administer relevant gap lists.
• Develop and update maintenance schedules utilising MSG3 RCM principals

The ideal candidate should have:

• Relevant NQF 4 Qualification (Grade 12 /N3) with a recognised trade certificate
• 3-5 years maintenance planning experience within a heavy industry environment
• Experience within the Pulp and Paper Industry would be considered advantageous
• Computer Literacy (MS Office, Projects, SAP 4.6 PM & PS Modules)

Closing Date: 10th, July 2022