Outside Broadcast and Desktop Support Engineer at eMedia Investments

Description

• The individual in the role is responsible for ensuring seamless technical delivery of YFM’s broadcasts by managing outside broadcast engineering, desktop support, and technical production. This includes producing high-quality, youth-focused audio content, maintaining and safeguarding broadcast equipment, and providing reliable technical and IT support. The role also involves building and maintaining strong stakeholder relationships to enable smooth operations, innovation, and an enhanced listener experience.

Outside Broadcast Engineering

• Conducting site visits/inspections at least one day prior to the Outside Broadcast to ensure that there is sufficient power, connectivity with studio and optimal location of intended broadcast.
• Transporting the Outside Broadcast van safely with all necessary equipment to and from the outside broadcast locations.
• Setting-up and testing of Outside Broadcast equipment at least two hours prior to broadcast time.
• Continuously monitoring the broadcast feed to ensure maximum audio quality.
• Striking down of the Outside Broadcast and ensuring safe handling of equipment.
• Setting up and monitoring all audio monitors, mix DJ CDJ’s and other equipment as and when required. 

Desktop Support 

• Providing group and individual access to LAN as well as required resources.
• Registering new users and deleting old users.
• Assigning, changing and controlling end user passwords.
• Liaising consistently with group IT department.
• Creating and maintaining configuration files for client machines.
• Assigning users effective permission
• Installing and configuring standard workstation software.
• Installing department specific special applications.
• Installing antivirus software including monitoring and updating for clients
• Maintaining and supporting public folders.
• Monitoring and managing mail flow to external and internal destinations.
• Being able to provide support for the RCS or any other system.
• Being able to provide Office application support.
• Keeping a detailed record of all desktop support requests and queries.
• Being available 24/7 for any emergency callout or support requirements.

Technical Production 

• Recording, editing and mixing sound from various sources on a Mac based Digital Audio Workstation (DAW).
• Being completely familiar with YFMs line-up, including an understanding of the mind-set of every show and its presenters so as to produce promos and imaging to capture the essence of that particular show.
• Producing industry standard promotions and imaging products that are particularly suited to the youth market at which the station is aimed. These need to be produced efficiently and most importantly to deadline.
• Performing a producing role when recording voice artists for skits and audio montages.
• Dealing with show host requirements during live broadcasts (loading audio clips onto the on-air play out system) and working under time pressure.
• Being able to run the on-air desk efficiently during an outside broadcast.
• Maintaining his/her studio in working order.
• Keeping up with global industry standards when it comes to production.
• Consistently generating ideas and conceptualising with the on-air team. 

Equipment Care

• Being responsible and accountable for the broadcast equipment.
• Ensuring safe storage of all equipment whilst on-site and on office premises.
• Taking personal responsibility of equipment for YFM.

Stakeholder Relationships

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives.

Requirements

Qualifications

• National Senior Certificate (NQF Level 4) - Essential
• National Diploma (NQF Level 6) in IT/Sound Engineering - Essential

Experience

• 1 year in IT Support (Office 365) - Essential
• 2 years in Outside Broadcasting / Live Sound Setup - Essential
• Drivers License - Essential

Language Proficiency 

• English - Intermediate

Technology Proficiency

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Intermediate

Technical / Job Specific Competencies  

• Monitoring / Follow Up 
• Accuracy / Attention to Detail 
• Stress Tolerance 
• Continuous Learning