Job Vacancies at University of Fort Hare

MINIMUM REQUIREMENTS

• Must have M+3-year qualification in accounting or equivalent.
• 3 years of working experience in a university environment directly involved with Residence ITS Systems.

Added advantage:

• 1-2 years of Supervisory experience

SKILLS AND EXPERIENCE REQUIRED:

• Proven experience in dealing with managing information and updating records.
• Ability to deliver high levels of client service.
• Ability to handle difficult situations both robustly but also with tact and sensitivity.
• High level of IT skills or ITS proficiency
• Excellent ability in written and oral communication
• Knowledge of residence policies and procedures
• Ability to prioritize work and work with minimal supervision.
• Ability to build and manage relationships with students and stakeholders from a range of linguistic, ethnic, and cultural backgrounds.
• Integrity and personal rapport in dealing with students
• Ability to deal with internal/external auditors.
• Knowledge of budgeting and ability to scrutinize the budget report.

DUTIES AND RESPONSIBILITIES:

• Billing of students
• Coordination and administration of the application process for both continuing and first-time entering students.
• Coordinate the Audit process during the residence external auditing cycle.
• Coordination of budget for the leased residences and liaise with the Budget office regarding all the relevant residence budget matters.
• Liaise with accommodation officers and service providers.
• Managing the placement of students
• Scheduling and planning for the year ahead and future placements
• Provide updated reports for management information.
• Communicate with students and relevant stakeholders (internal and external) via email, telephone, and in person to maintain relationships.

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• The Librarian: Information Services will be part of the UFH Libraries’ Information and Learning Services on East London Campus. Basically, serving as a faculty liaison librarian for the Faculty of Social Sciences and Humanities; and other faculties as may be deemed necessary.
• The incumbent is responsible for information and learning services offered virtually through the library website and other contemporary students’ communication channels and in the physical library spaces.
• The incumbent should have profound knowledge of information literacy for the digital age; and experience in training library users for advanced scholarship and digital competencies.
• S/he must be a client focused individual aiming at meeting the dynamic information needs of a heterogeneous user community and ensuring its satisfaction.
• S/he will be performing continuous information needs analysis of undergraduate and postgraduate students to recommend essential information resources; and demonstrating value of library information and service to the designated faculties.
• S/he must operate optimally to meet diverse and dynamic user needs striving to support students with different learning styles while also maintaining a safe, secure and hygienic environment.
• The position requires a big heart and generosity to be accommodating; and prepared to navigate the complexities of working within a collaborative library environment.
• There is a need to be adaptable with a positive outlook and interest in user experiences and information needs in general.

Minimum requirements :

• B Bibl Degree or equivalent LIS qualification.
• Minimum of 3 years experience in an academic library information and learning service.
• Proven competency (e.g transcript, certificate) on information literacy for the digital age.

Key responsibilities include:

• Lead, manage and contribute towards innovative learning, teaching and research support services in the designated faculties.
• Provide variety of library and information services in discipline specific areas for academics, postgraduates and undergraduates; including assessment of the use of information resources.
• Advance contemporary scholarship and digital competence through information literacy for the digital age trainings virtually and physically.
• Develop and maintain library information resource collections through collection analysis for relevance in the transforming curricula including conducting literature surveys to prepare for new offerings in the designated faculties.
• Market and promote library resources, services and initiatives; and demonstrate value in the designated faculties.
• Manage the library resources and infrastructure as a hybrid learning and research environment.

Key Competencies

• Knowledge of academic library and information service policies and procedures.
• Knowledge of information and learning services for hybrid learning environments.
• Good communication and interpersonal skills.
• Knowledge and understanding of user information needs and academic information services for the digital age.
• Knowledge of collection analysis for relevance in new programmes and transforming curricula.
• Sound knowledge and understanding of ICT practices, applications and tools in the academic and research library space.
• Experience and understanding of marketing and promoting library services in a university environment.