Jobs at Wikimedia Foundation

Summary

As a contract Recruiter at the Wikimedia Foundation, you’ll be supporting a globally distributed recruiting team to fulfill the hiring needs of our growing organization. This is a hands-on role with a strong focus on building relationships - both internally and externally, humanizing the candidate experience, and applying innovative and inclusive strategies to fuel talent pipelines that represent the world. In this role, you’ll have a part in helping shape the organization to reflect the diversity of who we serve everyday: all human beings.

You are responsible for:

• Managing the recruiting lifecycle for assigned roles from end-to-end: from preparing roles for kick-off with hiring managers, selecting and interviewing candidates, up to extending offers and closing candidates 

• Partnering with hiring managers to design inclusive hiring processes that not only reduce potential biases, but respect cultural and individual differences

• Stewarding the candidate experience to be thoughtful, authentic and memorable; keeping candidates informed of timelines and outcomes

• Researching and utilizing creative approaches to diversify candidate pools

• Regular check-ins with hiring managers and interview teams, and recalibrating when needed

• Exploring and supporting new networking opportunities in the form of recruiting conferences, career fairs, workshops, and mentoring sessions

• Collaborating with the recruiting and broader T&C team on departmental projects and trainings

Skills and Experience:

• 4+ years of experience in full-cycle recruiting for technical and non-technical roles

• Extensive hands-on experience with prospecting, selecting, interviewing, extending offers and closing candidates

• Passion for networking and spotting candidates who can widen the range of perspectives and skills on an existing team

• Strong cross-cultural awareness and respect for differing viewpoints

• Ability to develop sustainable relationships through clear expectation-setting and leading with authentic communication

• Proven system for organization that prioritizes attention to detail and time management

• Strong self-drive to carry processes and projects through to completion

• Natural orientation towards autonomous collaboration 

• Flexibility with shifting priorities and resilience for unexpected changes

• Ability to interpret and uphold internal processes 

• Ability to work across different time zones

Additionally, we’d love it if you have:

• Global hiring experience

• Experience with Greenhouse Applicant Tracking System 

• Passion for social movements and knowledge sharing

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Summary

The Wikimedia Foundation is looking for an Engineering Manager to join our SRE Service Operations team, reporting to the Director of Site Reliability Engineering.  As Engineering Manager, you will be responsible for supporting the engineers developing our infrastructure platform and the applications and services that depend on it, used by hundreds of millions of people around the world.

You are responsible for:

• Managing one to two globally distributed teams within Wikimedia’s Site Reliability Engineering organization

• Recruiting, hiring, and helping onboard new team members

• Working with team members to set individual performance goals, and supporting them in meeting and evolving their goals and career path

• Triaging incoming workload, maintaining focus on priorities, and setting realistic expectations for both peers and team members

• Coordinating and communicating with other members of the Wikimedia engineering teams on relevant projects, and contributing to the organizational strategy

• Continuously developing the roadmap of the team in alignment with other SRE and Technology teams, and helping to draft and execute the team’s annual and quarterly plans

• Project managing new and existing initiatives

• Leading the definition, refinement, and execution of the processes through which the team manages and performs work

• Leading incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure

• Facilitate the definition and establishment of Service Level Objectives and track Error Budgets with service owners and stakeholders

Skills and Experience:

• Prior experience managing teams

• Prior hands-on experience with reliability engineering or software (within the last 3 years preferred)

• Aptitude for automation and streamlining of tasks

• Communicate effectively in both spoken and written English

• Ability to work independently, as an effective part of a globally distributed team

• Willing and able to travel several times a year for occasional in-person meetings

• B.S. or M.S. in Computer Science or the equivalent in related work experience

Qualities that are important to us:

• Commitment to the mission of the organization and our values

• Commitment to our guiding principles

• Ability to disagree in a respectful manner and yet work towards a solution even when you disagree

• Good at asynchronous communication 

• Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.

• Self motivated with an ability to navigate through ambiguity and bring a project to completion with limited directions

• Curiosity and commitment to learn

Additionally, we’d love it if you have:

• Experience working in a distributed, largely remote environment

• Experience contributing to open source projects

• Experience working with a Kubernetes based platform to deploy services