Temporary Jobs at Housing Development Agency (HDA)

Key Performance Areas:

Switchboard Management and Maintenance

• Provide occasional support at the reception area.
• Handle and respond appropriately to incoming calls.
• Route calls to the correct recipients.
• Take messages and ensure they reach the appropriate parties.
• Report switchboard issues to the Facilities Officer and ensure they are resolved.

Front Office Management

• Greet visitors and direct visitors to the appropriate staff and venues.
• Manage visitor sign-in processes.
• Address queries and maintain queries register.
• Submit weekly reports on query types to the Facilities Officer.
• Ensure reception is organised, clean and have all needed stationery.

Meeting Room Administration

• Schedule and manage meeting room bookings.
• Ensure meeting rooms are prepared and equipped for meetings.
• Ensure all necessary meeting equipment is set up and functioning.
• Arrange refreshments for meetings.

Maintenance of office equipment

• Coordinate the maintenance of office equipment to ensure equipment is in sound working order at all times.
• Report any faulty office equipment.

Service Provider Management

• Conduct daily cleaning inspections.
• Ensure boardrooms meet standards before meetings.
• Maintain professional relationships with service providers.
• Oversee service provider activities.

General Administration

• Distribute mail.
• Maintain internal telephone list.
• Ensure availability of telephone-related information.
• Maintain stock levels of office stationery and refreshments.
• Assist with administrative tasks including answering calls and booking boardrooms.
• Help process invoices and maintain records of processed invoices.
• Address supplier invoice discrepancies and ensure correct deliveries.
• Provide administrative support for queries and booking requests.
• Perform general office administration tasks.

Occupational Health and Safety (OHS)

• Ensure compliance with security, health, and safety regulations.
• Work with Regional and Provincial managers to implement OHS strategies.
• Act proactively to prevent and address incident reports and accidents.
• Respond immediately and effectively as the first responder to accidents.
• Provide guidance to ensure policy and procedure compliance.
• Identify and address non-compliance issues.
• Perform additional duties as required.
• Maintain and update health and safety records and compliance areas.
• Support the upkeep of the preventative maintenance log.

Qualifications & Experience

• National Diploma in Facilities Management / Occupational Health & Safety / Property Management or similar.
• Computer literacy: Knowledge of Microsoft Outlook, Word, Excel and Teams.
• Knowledge and technical know-how relating to all aspects of Facilities administration.
• Two (2) years in Facilities Management / Occupational Health & Safety / Property Management.
• Excellent communication skills.
• Ability to prioritise and manage own workload.
• Good verbal, written and problem-solving skills.

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Key Performance Areas:

Graphic Designing

• Capable of creating compelling graphics that resonate with our target audience across various social media platforms.
• Responsible for conceptualizing, designing, and producing visually appealing content that aligns with our brand identity and marketing objectives.
• Create Designs which plays a crucial role in enhancing our online presence, driving engagement, and increasing brand awareness.
• Responsible for maintaining consistency in brand messaging and visual style across all platforms.
• Creating graphics for posts, stories, advertisements, banners, infographics, and other digital assets.
• You will be expected to stay updated on the latest design trends, social media best practices, and emerging technologies to ensure our content remains fresh, relevant, and engaging.
• Responsible for managing and organising digital assets, ensuring easy accessibility and efficient workflow.
• You should be self-motivated, able to work independently, and capable of meeting tight deadlines without compromising quality.

Corporate Communications

• Assist to implement internal and external communications.
• Assist to manage digital and social media channels to effectively communicate brand messages.
• To work closely with relevant stakeholders.
• Assist with implementing corporate identity guidelines.
• Source and package relevant information, including news gathering, on the work of the HDA for inclusion into various reports; the HDA website; the HDA staff newsletter; the HDA stakeholder newsletter into visually appealing graphic artwork.
• Taking photographs and videos
• Manage HDA social media platforms such as X, Facebook, Instagram, HDA website and Intranet
• Assist with the implementation of the digital and social media platforms.

Event Management

• Provide support for promotional campaigns and strategies, including but not limited to, government road shows, launches/openings, sod-turning events
• Create engaging storyline for social media audience.

Qualifications & Experience

• A relevant BA degree in corporate communications, marketing, public relations.
• Attention to detail.
• Graphic design skills.
• Experience in the public sector environment will be added advantage.
• 1 to 3 years’ experience in the Marketing & Communication, Graphic Designs is required.
• Computer literacy in Microsoft Package.