Top Jobs at Newbridge Graduate Institute

JOB PURPOSE

• The Business Development Manager is responsible for identifying, developing, and securing new business opportunities while maintaining and growing existing client relationships. The role focuses on driving revenue growth, expanding the company’s market presence, and supporting the development of strategic client partnerships.
• The incumbent will be responsible for market research, lead generation, client engagement, proposal development, negotiation, and the conversion of opportunities into sustainable business. The role requires a strong understanding of the company’s products or services, the market environment, client needs, and commercial opportunities.
• This position plays a key role in supporting the organisation’s growth strategy through proactive business development, professional client service, and effective collaboration with internal teams.

KEY RESPONSIBILITIES

Business Development

• Identify new business opportunities through market research, networking, referrals, and direct client engagement.
• Develop and implement business development plans aligned to company growth targets.
• Generate leads and convert prospects into sustainable business relationships.
• Achieve agreed sales and revenue targets within set timeframes.
• Expand the company’s client base across targeted sectors or markets.

Client Relationship Management

• Build and maintain strong, professional relationships with clients and key stakeholders.
• Understand client needs and provide tailored solutions that add value.
• Act as a trusted point of contact for clients throughout the business cycle.
• Ensure high levels of client satisfaction, retention, and repeat business.

Sales Process and Proposal Development

• Prepare and present proposals, quotations, presentations, and commercial offerings.
• Manage the full sales cycle from lead generation to deal closure.
• Negotiate terms, pricing, and service agreements where required.
• Ensure sales documentation is accurate, professional, and aligned with company standards.

Market Intelligence and Strategy

• Monitor market trends, competitor activity, and industry developments.
• Identify emerging opportunities, risks, and areas for business expansion.
• Contribute to the development of sales and marketing strategies.
• Provide feedback from the market to support product, service, and service delivery improvements.

Internal Collaboration

• Work closely with operations, technical, finance, and other internal teams to ensure client needs are met.
• Support the handover of new business into operational delivery where applicable.
• Assist in the development of internal processes, tools, and systems to improve business development effectiveness.
• Share insights and best practices across the team.

KEY PERFORMANCE AREAS

Performance will be measured against the following:

• Achievement of sales and revenue targets.
• Number and quality of new business opportunities generated.
• Conversion rate from lead to client.
• Growth and retention of existing client accounts.
• Quality of client relationships and service.
• Accuracy and professionalism of proposals and commercial submissions.
• Contribution to business development strategy and market growth.
• Timely reporting and effective collaboration with internal teams.

COMPETENCIES AND PERSONAL ATTRIBUTES

The ideal candidate should demonstrate:

• Strong drive for results and achievement.
• Self-motivation and initiative.
• Confidence, professionalism, and credibility.
• Excellent interpersonal and relationship-building skills.
• Strong verbal and written communication skills.
• Ability to influence, negotiate, and close deals.
• Good commercial judgment and business acumen.
• Strong presentation and persuasion skills.
• Ability to work independently and take ownership.
• Organised, disciplined, and able to manage multiple priorities.
• Comfortable working under pressure and meeting deadlines.
• Adaptable, resilient, and solution-oriented.
• High level of integrity and professionalism.
• Willingness to travel where required.

KNOWLEDGE, SKILLS, AND EXPERIENCE

The incumbent should have knowledge and practical experience in:

• Sales and business development principles.
• Client relationship management.
• Lead generation and opportunity conversion.
• Proposal writing and presentation preparation.
• Negotiation and commercial discussions.
• Market research and competitor analysis.
• Basic financial understanding and pricing principles.
• Project coordination and internal stakeholder management.
• Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Additional strengths:

• Strong planning and organisational ability.
• Excellent follow-through and attention to detail.
• Ability to work across functions and build trust quickly.
• Strong problem-solving and decision-making ability.

QUALIFICATIONS AND EXPERIENCE

Minimum Requirements:

• Relevant Diploma or Degree in Business, Marketing, Commerce, Sales, or a related field.
• Minimum of five (5) years’ experience in business development, sales, account management, or a similar commercial role.

Preferred:

• Experience in a service-based, consulting, or solutions-driven business environment.
• Proven track record of achieving sales targets and growing client portfolios.
• Experience in preparing proposals, tenders, or commercial presentations.
• Exposure to strategic account management and stakeholder engagement.

WORKING CONDITIONS

• The role may require travel to client sites, meetings, and business events.
• The incumbent may be required to work extended hours to meet deadlines or client needs.
• The position requires regular interaction with external clients, prospects, and internal teams.

REPORTING RELATIONSHIP

• The Business Development Manager reports directly to the Director / Sales Director and works closely with internal operational and support teams to ensure effective client service and business growth.

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JOB PURPOSE

• The Business Development Manager (B-BBEE) is responsible for driving business growth while providing expert support to clients on B-BBEE strategy, compliance, and verification readiness. The role requires the incumbent to advise clients on transformation planning, assist with the compilation of B-BBEE documentation and verification files, and support clients through the verification process.
• The position plays a key role in interpreting client information, reconciling data from multiple sources, and making informed recommendations that contribute to accurate B-BBEE scorecards and compliance outcomes. In addition, the role is responsible for maintaining strong relationships with clients and verification agencies, while promoting best practice, continuous learning, and innovation within the company.

KEY RESPONSIBILITIES

Business Development

• Identify and pursue new business opportunities in the B-BBEE consulting market.
• Achieve individual sales and business development targets in line with annual performance objectives.
• Maintain and grow relationships with existing clients to encourage repeat business and referrals.
• Promote the company’s B-BBEE products and services to prospective clients.

Client Advisory and Strategy Development

• Engage with clients to understand their business needs, transformation objectives, and compliance challenges.
• Assist clients in developing practical B-BBEE strategies and implementation plans.
• Advise clients on skills development spend, bursaries, learnerships, and other transformation-related initiatives.
• Provide guidance on compliance requirements in line with applicable legislation and B-BBEE Codes.

B-BBEE File Compilation and Verification Support

• Collect, assess, and reconcile client data from multiple sources to ensure accurate B-BBEE reporting.
• Compile complete and accurate B-BBEE verification files for clients.
• Prepare supporting documentation and evidence required for verification audits.
• Support clients throughout the verification process and liaise with verification agencies where necessary.

Stakeholder and Relationship Management

• Build and maintain professional relationships with verification agencies, clients, and internal stakeholders.
• Act as a trusted advisor to clients on B-BBEE matters.
• Communicate clearly and professionally with all stakeholders to ensure timely and effective service delivery.

Compliance and Best Practice

• Ensure all advice and deliverables are aligned with current legislation, regulations, and B-BBEE codes.
• Stay informed of changes in relevant laws, codes, and compliance requirements.
• Contribute to the development and improvement of internal systems, templates, and processes.
• Share knowledge and best practices within the company to support continuous improvement.

KEY PERFORMANCE AREAS

• Performance in this role will be measured against the following outcomes:
• Achievement of business development and sales targets.
• Quality and timeliness of client advisory support.
• Accuracy and completeness of B-BBEE plans, files, and supporting documentation.
• Client satisfaction and retention.
• Successful support of clients through verification audits.
• Quality of relationships with verification agencies and other stakeholders.
• Compliance with relevant legislation and internal standards.
• Contribution to process improvement, innovation, and knowledge sharing.

COMPETENCIES AND PERSONAL ATTRIBUTES

• The ideal incumbent should demonstrate the following:
• Self-motivated and results-driven.
• Confident, professional, and persuasive.
• Strong interpersonal and relationship-building skills.
• Excellent communication skills, both written and verbal.
• Strong administrative ability with high attention to detail.
• Ability to analyse, interpret, and reconcile information accurately.
• Well organised with strong planning, prioritisation, and time management skills.
• Able to work under pressure and meet deadlines consistently.
• Adaptable, assertive, and proactive in approach.
• Willingness to go beyond the call of duty when required.
• Strong business writing and reporting skills.
• High level of integrity and professionalism.
• Driver’s licence and own transport are essential.

KNOWLEDGE, SKILLS, AND EXPERIENCE

The incumbent must have knowledge and working understanding of the following:

• Broad-Based Black Economic Empowerment Act.
• Skills Development Act.
• Skills Development Levies Act.
• Employment Equity Act.
• B-BBEE Codes of Good Practice, including the 2007 and 2013 amended codes.
• B-BBEE verification processes and related documentation requirements.
• Basic financial principles and accounting concepts.
• Sales, negotiation, and client relationship management.
• Conflict management and problem-solving.
• Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Additional requirements:

• High level of accuracy and efficiency.
• Ability to work independently and as part of a team.
• Strong initiative and commitment to delivering quality work.
• Ability to manage multiple priorities simultaneously.
• Openness to learning, change, and continuous improvement.
• Strong organisational and decision-making abilities.

QUALIFICATIONS AND EXPERIENCE

Minimum Requirements:

• Relevant Diploma or Degree in Commerce, Law, Human Resources, or a related field.
• At least five (5) years’ working experience in B-BBEE consulting or a related compliance environment.

Preferred:

• Experience in business development and client consulting.
• Practical exposure to B-BBEE scorecards, verification files, and audit support.
• Experience working with skills development initiatives, learnerships, and bursary programmes.

WORKING CONDITIONS

• The role may require travel to clients and verification agencies.
• The incumbent may be required to work extended hours to meet deadlines and client expectations.
• The role requires frequent interaction with external stakeholders and internal teams.

REPORTING RELATIONSHIPS

• The Business Development Manager (B-BBEE) reports directly to the Director and works closely with clients, verification agencies, and internal support staff as required.