Top Vacancies at The Heineken Company

Safety, Food Safety and Sustainability

• Identify, interpret and ensure timely implementation of the latest SHE and food safety standards, ensuring availability, understanding and application by all relevant stakeholders across packaging and warehousing operations.
• Ensure safety training is planned, delivered and refreshed for all relevant stakeholders, and that all SHE-related incidents, near misses and unsafe conditions are accurately recorded, investigated and followed up.
• Ensure all packaging laboratories and quality work areas consistently meet safety, 5S, HACCP and hygiene standards.
• Ensure departmental compliance with company SHE standards and the OHS Act through ongoing training and fostering a zero-accident culture.
• Record and report all quality-related incidents accurately and promptly.
• Ensure continuous adherence to all health and safety requirements.

Quality of the Process and Product

• Contribute actively to the implementation, governance and continuous improvement of quality management systems, procedures and controls within packaging and warehousing.
• Ensure packaging process capabilities, quality control points and specifications are clearly defined, understood and consistently applied to prevent deviations reaching the market.
• Provide technical quality decision support during deviations, trials, equipment changes and non-routine operations to safeguard product integrity.
• Ensure all activities align with relevant quality standards (e.g., ISO 9001, LSS, TPM).
• Conduct internal assessments of Quality Management Systems using ICC methodology.
• Collect and evaluate quality data from packaging analysis activities.
• Ensure governance and accuracy of quality control results.
• Manage quality measurement systems and tools.
• Analyze data to identify risks related to quality and food safety.
• Oversee the successful commissioning and integration of new quality control equipment on production lines. 

TPM and Continuous Improvement

• Drive and participate in quality-focused TPM activities, ensuring quality losses, recurring defects and system weaknesses are structurally addressed through root cause analysis and sustainable corrective and preventive actions.
• Monitor and support adherence to TPM practices.
• Maintain workplace standards in line with AM and 5S requirements; actively participate in AM/5S teams.
• Ensure quality standards, control plans and work instructions are updated following improvements and that solutions are horizontally expanded where applicable.
• Support the execution of improvement initiatives across operations.
• Lead quality problem-solving and continuous improvement efforts.

Process Management

• Structurally prevent quality issues across the packaging department by evaluating the efficiency, effectiveness and robustness of quality-related processes and initiating corrective and preventive actions.
• Manage internal and external complaints related to packaging quality, ensuring root cause analysis, corrective action definition, verification of effectiveness and proper closure.
• Ensure clear decision-making within defined authority limits and escalate risks appropriately where product safety or compliance may be impacted.
• Execute quality control strategies and manage all quality related processes within packaging.
• Provide support during quality issues and NPI projects.
• Develop and maintain quality control procedures and work instructions for packaging and logistics.
• Ensure timely and accurate execution of required analyses.
• Facilitate decision-making by providing technical expertise and ensuring compliance with internal and external requirements.

Equipment & Material Management

• Ensure all quality measurement and analysis equipment is fit-for-purpose, reliably available and does not compromise packaging quality or process control.
• Define, monitor and govern quality control points (Q-points) linked to packaging equipment and materials.
• Support commissioning, validation and handover of new or modified packaging and measurement equipment from a quality perspective.
• Monitor and ensure analysis instruments in packaging environment are maintained in optimal working condition.
• Manage procurement activities for packaging laboratory equipment and supplies.
• Troubleshoot and resolve breakdowns of quality control equipment.

Organization and People Management

• Adjust workforce planning (e.g., shifts, overtime, temporary labor) to meet operational demand.
• Develop, maintain and deliver packaging quality training materials and ensure effective coaching of operators, technicians and quality team members both in the classroom and on the shop floor.
• Build quality capability and ownership within operations to ensure consistent execution of quality tasks and sustainability of controls.
• Provide functional guidance, performance feedback and day-to-day prioritisation for packaging quality personnel within own scope.
• Provide regular performance feedback and coaching to direct reports.
• Lead the packaging quality team with a focus on engagement, collaboration, and cross-functional integration.
• Manage individual and team performance effectively.
• Attract, recruit, and retain high-performing talent.

Management of Information and Reporting

• Collect, process, and report packaging laboratory data in alignment with operational requirements.
• Capture, analyse and interpret packaging quality performance data, ensuring timely reporting and initiation of corrective actions within defined authority levels.
• Interpret quality data to identify issues and implement corrective actions.
• Use quality data and trends to proactively identify risks, systemic weaknesses and improvement opportunities.
• Maintain and ensure reliability of reporting systems.

Budget Planning

• Monitor monthly budget expenditures, report variances, and ensure timely follow-up actions.

Planning & Execution

• Plan, coordinate and follow up on regular maintenance, verification and calibration of packaging quality measurement and control equipment.
• Support project and NPI execution through trials, testing, tastings and quality risk assessments, ensuring a First-Time-Right (FTR) approach.
• Balance resource utilisation within own area to support operational priorities and project execution.

Supplier Management

• Maintain close cooperation with packaging material suppliers to ensure consistent quality performance and effective resolution of packaging quality issues.
• Execute and evaluate trials and testing of new or modified packaging materials in collaboration with suppliers and internal stakeholders.
• Support supplier investigations, corrective actions and continuous improvement activities linked to quality performance.
• Conduct trials and testing to evaluate and implement new materials and products.

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Purpose of the job

• As the overall accountable person for the region, develop and drive Strategic plans for the Region as well as drive a High-performance culture. Provide clear and consistent leadership to the regional team in delivering against targets.
• The GM is accountable for ensuring the growth of HEINEKEN Beverages portfolio to customers within a specific geographical area and within various Channels, and to create consumer pull to assist the company in achieving its strategic and financial objectives.

Key Responsibilities

Implementation and achievement of regional strategy:

• Develop and define the Regional Business Strategy and align to HEINEKEN Beverages performance goals – creating a competitive advantage for the OpCo.
• Rigorous execution of plans, including mitigation plans where necessary, to ensure value-add to customers
• Deliver regular proposals to refine and optimize the customer experiences.
• Business Plans executed on time in full to deliver against defined volume and revenue/profit targets.
• Consistent achievement of targets in terms of budget, cost and profitability growth
• Manage a budget for the region and ensure that all expenses are within budget.
• Designing Plans in collaboration with Trade Marketing and oversee implementation

Customer Focus

• Implement a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.
• Engage with potential and existing customers within the region to present company offerings, build brand awareness and grow sales.
• Build and maintain relationships with key customers and partners, including distributors, retailers, and hospitality venues.
• Monitor and analyse sales data to identify trends and opportunities for growth.
• Ensure that all sales activities comply with all relevant laws, regulations, and company policies.
• Ensure that sales teams meet sales targets and that all sales activities are conducted in a professional and ethical manner.
• Monitor the performance of the sales team and motivate members to meet or exceed sales targets.
• Manage, coach and provide overall guidance to the sales teams.
• Analyse customer feedback, market trends and competitor activities and formulating strategies to respond accordingly.
• Achieve set volume, value, and gross income targets on strategic focus brands.
• Build a strong pipeline and ensure accurate sales forecasting and account planning.
• Coordinate with other teams to ensure smooth delivery of products and services.

Improving regional and business effectiveness and resource management and deployment

• Business Plans executed on time in full and deliver or exceed promised results.
• Systems and Processes are optimized and improved in ways that delivered productivity gains year on year.
• Deviations and trends timeously detected and revealed when found, and action plan for recovery/improvement implemented
• Ensure that the Region complies fully with governance/audit/risk requirements.
• Signed contracts and service level agreements meet good governance standards.
• Work procedures and processes are aligned and improved to ensure smooth flow of work across units.
• Effective problem-solving and decision-making to achieve high quality turnaround times, productivity and motivation.
• Achieve and maintain effective relationships with internal and external stakeholders
• Clear communication of vision and strategy to team.
• Continuous improvement and transfer of best practices
• Route to Market capability
• Negotiation

Leadership

• Ensure that the Region complies fully with governance/audit/risk requirements.Signed contracts and service level agreements meet good governance standards.Work procedures and processes are aligned and improved to ensure smooth flow of work across units.
• Effective problem-solving and decision-making to achieve high quality turnaround times, productivity and motivation.
• Build effective and positive working relationships with customers and relevant stakeholders to achieve results.
• Trust and confidence developed with manager, direct reports, peers and other department members.
• Champion HEINIEKEN Beverages Sustainability and Responsible Alcohol initiatives in region, together with Corporate Affairs teams.
• Business strategy understood, owned and delivered.
• Effectively communicated and engaged with organization, energizing entire business around strategic business drivers, and how that translates in region.
• Company values lived by self and regional team.
• Champion a climate and culture that directly contributes to achieving business results.
• Build a high-performance team, manage performance, and proactively address underperformance.
• Manage and improve diverse talent bank and leadership pipeline.
• Champion appropriate organization initiatives and integrate projects to unlock value and growth.
• Champion continuous improvement and shared best practices with other business leaders.
• Route-to-market talent to help develop a sophisticated understanding of buyer behaviors and
• to navigate the growing complexity of omnichannel.
• Demonstrate the skill to achieve beneficial results while considering both organizational
• priorities and stakeholder requirements. Expertise in negotiation to build strategic alliances and
• facilitate successful collaborations that promote sustainable growth for the organization
• Sales leaders of the future will be faced with far greater complexity. They will need to lead
• cultural change in the sales function, demonstrating the following characteristics: empathy, collaboration, flexibility, curiosity, daring

Job Requirements

Education

• A formal tertiary qualification (Degree/Diploma) in Sales/Marketing/Retail with a sound understanding of financial concepts and profitability analysis.
• Postgraduate ideal

Experience

• Minimum 10 years’ relevant Sales & Marketing experience, ideally across FMCG
• Strong communication and above-average presentation skills
• Decision- making and project management skills
• Superior commercial acumen
• Strong and inspiring leader of people
• Understand and execute the Sales processes
• Good product knowledge across all segments - Wine, Spirit, Beer and RTDs
• Strong negotiating and influencing skills
• Flexible and able to operate in a diverse market
• Must have the ability to develop customer relationships
• Must be able to identify opportunities for improvement and change
• The ability to build and maintain strategic business partnerships
• Must be innovative and self-driven
• Demonstrated ability to establish winning trade relationships

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PURPOSE OF POSITION 

• To develop the regional go to market strategy and manage a team to deliver, optimize and drive execution of brand, channel, and regional strategies. To support the regional sales force and deliver on the regional profit targets whilst ensuring high execution standards and effective brand building.

KEY RESULT AREAS 

Strategic

• Build regional insights enabling the regional ownership of I&O creation, Customer prioritization, Campaign targeting and mechanics, Bold initiatives, pricing compliance, Merchandising execution, Assets and Events.
• Build consumer/Occasion pathways and nodes to inform targeting and investment of consumer facing initiatives.
• Develop the high level regional commercial plan and investment strategy, across trade channels, events and Regional Key Accounts.

Operational

• Own regional input into national brand and channel programs.
• Champion the Brand and Channel execution standards in a region, ensuring review and learning’s are shared with business.
• Prioritize the events strategy and ensure HEINEKEN beverages market leadership in the events environment.
• Lead regional planning and review sessions with sales teams and head office, to drive insights, learnings and course correct where necessary.
• Drive and enable regional team to execute campaign grids, events, assets, and account contracts OTIF, for regional gain.
• Approve and oversee the management of third-party execution partners, delivering on plans with-in brand and channel execution standards.
• Ensure that regional execution capacity and sufficiency matches the regional execution plans and adjust where necessary.
• Manage regional funds and CRM system maintenance.
• Direct the merchandising management at warehouses and mgt of regional merchandising material stock levels.
• Follow Heineken Beverages policies and procedures and identify opportunities for continuous improvement.

EDUCATIONAL QUALIFCATIONS

• A diploma / degree in Marketing, or equivalent degree in commerce. 

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES 

• 8+ years’ experience in (Trade) Marketing.
• FMCG experience is advantageous.
• Strong capability in marketing, key accounts, channel, and merchandising management.
• Strategic and commercial capabilities with strong numerical and abstract aptitudes.
• Commercial delivery on channel programs (actual vs target).
• Strong capability in key account management, commercial modelling, route to market as well as consumer and customer engagement.
• Proven track record of innovation, trade development, promotion management, capability building, and eCommerce and Digital/Performance Marketing.
• Posses an intimate understanding of how to work with customers and agencies.
• Have excellent communication skills and are pragmatic and flexible.
• Drive change in media thinking both internally as well as externally.
• Proven experience managing integrated marketing programs across digital channels.
• A deep understanding of the marketing, media, and digital advertising landscape.

Closing Date: 15 May 2026

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Purpose of the job

• The Contract & Catalogue Controller ensures the effective management of procurement contracts and catalogues across all spend categories—such as raw materials, packaging, services, and capex.
• This role supports the procurement function by maintaining accurate contract and catalogue data, enabling compliant and cost-effective purchasing, and collaborating with internal stakeholders and suppliers to ensure seamless execution of procurement activities.

Key Responsibilities:

Contract & Catalogue Management

• Maintain and update procurement catalogues and contract records in SAP and Coupa.
• Ensure catalogue content reflects negotiated terms and approved suppliers.
• Monitor contract utilization and compliance with procurement policies.

Transactional Execution

• Process purchase requisitions and convert them into purchase orders.
• Ensure timely and accurate invoice matching and payment processing.
• Resolve discrepancies between contract terms and transactional data.

Supplier & Stakeholder Coordination

• Liaise with suppliers to confirm catalogue accuracy and contract deliverables.
• Collaborate with category managers to align catalogue content with sourcing strategies.
• Support internal users with catalogue navigation and purchasing queries.

 Reporting & Governance

• Generate reports on catalogue usage, contract coverage, and spend analysis.
• Support audits by maintaining documentation and ensuring data integrity.
• Identify opportunities for catalogue optimization and cost savings.

Cross-functional Support

• Collaborate with Finance, Supply Chain, and Legal to ensure smooth procurement operations.
• Support the Category Manager in strategic initiatives and supplier reviews.

Job Requirements: Education and Experience

• Diploma or Bachelor’s degree in Procurement, Supply Chain or related field
• 2+ years of experience.
• Proficiency in SAP and Microsoft Excel
• Strong attention to detail, organizational skills and ability to work under pressure.
• Process orientation and compliance awareness.
• Ability to work independently and collaboratively in a fast-paced environment.

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PURPOSE OF POSITION

• We are seeking a highly analytical and commercially minded Junior Sales Intelligence Analyst to support the development of actionable insights that drive sales performance, improve customer engagement, and optimise commercial strategy.
• The role is responsible for transforming large and complex datasets into clear insights, visualisations, and recommendations that enable sales, marketing, and commercial teams to make data-driven decisions.
• Working closely with cross-functional teams across the organisation, the Junior Sales Intelligence Analyst plays a key role in developing dashboards, maintaining data models, and enabling stakeholders to leverage self-service analytics tools. Insights generated through this role contribute directly to strategic, commercial, and operational plans that support portfolio growth and market competitiveness.
• The analyst will integrate multiple data sources, identify trends and opportunities, and help build future-focused analytical capabilities including predictive analytics, automation, and digital reporting solutions.

KEY RESULT AREAS 

Data Analysis & Insight Generation

• Analyse large and complex datasets to identify trends, patterns, and opportunities that inform commercial strategies.
• Translate analytical findings into clear insights and actionable recommendations for business stakeholders.
• Conduct deep analysis on sales, customer, and market data to identify growth opportunities and performance gaps.

Sales Performance Reporting

• Develop and maintain sales dashboards, scorecards, and performance reports.
• Monitor key commercial metrics including volume, revenue, distribution, and market share.
• Ensure reporting accuracy and alignment with global audit and governance standards.

Dashboard Development & Data Visualisation

• Maintain and enhance existing dashboards and develop new reporting solutions using Power BI and other analytics tools.
• Drive new ways of reporting that improve data accessibility and decision-making across the organisation.
• Ensure dashboards are intuitive and support self-service analytics for business users.

Commercial Intelligence

• Gather and analyse market intelligence, including competitor activity, category performance, and consumer behaviour.
• Provide customer and channel insights that support sales planning and account strategies.

Target Setting & Incentive Support

• Support monthly and quarterly sales target setting using historical performance trends and production forecasts.
• Maintain accurate reporting to support sales incentive calculations and governance processes.

Stakeholder Collaboration

• Partner with Sales, Marketing, Finance, and Digital teams to support data-driven decision making.
• Present analytical insights and recommendations to senior stakeholders and leadership teams.
• Support training initiatives to enable stakeholders to use dashboards effectively.

Data Integration & Digital Enablement

• Identify opportunities to integrate and consolidate internal and third-party data sources.
• Ensure data quality, governance, and alignment with organisational data principles.
• Act as a data translator between business requirements and digital capabilities.

Continuous Improvement & Innovation

• Identify opportunities to automate reporting processes and improve analytical efficiency.
• Explore new technologies and analytical approaches including predictive analytics and AI-supported insights.
• Contribute to improving organisational data maturity and analytical capability.

EUCATIONAL QUALIFICATIONS

• Bachelor’s or Honours Degree in a relevant analytical discipline such as:
• Business or Financial Economics;Business Informatics; Data Science; Mathematics or Statistics; Computer Science; Data Management or related fields.

PROFESSIONAL EXPERIENCE 

• A minimum of 5 years’ experience in FMCG, analytics, or digital environments.
• Proven experience in data analysis and reporting roles, translating business requirements into actionable insights.
• Strong experience building and maintaining dashboards in Microsoft Power BI, including DAX and Power Query development.
• Advanced Excel capability, including Power Pivot, complex formulas, and large dataset management in Microsoft Excel.
• Strong data modelling expertise, including star schema and dimensional modelling techniques.
• Experience automating reporting processes and improving analytical workflows to increase efficiency and data reliability.
• Familiarity with data querying and programming tools such as SQL, Python, and enterprise platforms like SAP.
• Understanding of cloud data platforms such as Microsoft Azure and Snowflake.
• Experience working in Agile environments is advantageous.

PERSONAL ATTRIBUTES

• Strong analytical and problem-solving skills.
• Ability to connect data insights to business and commercial outcomes.
• Structured and detail-oriented approach to data analysis.
• Ability to work independently and proactively.
• Strong communication and presentation skills.
• Ability to translate complex data into clear and actionable insights.
• Agile mindset with the ability to adapt to changing business environments.