TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Key Responsibilities:
- To provide efficient first-time service completion of administration delivery while providing an all-round superior service delivery experience, and adhering to SLA’s and quality standards
- Process all relevant administration across HR functions including requirements like:
- Employee Relations administrative support
- Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support.
- General admin support across HR functions e.g. OD, Employee Engagement, Well-being, Reward and Benefits.
- Validation and compliance checks of Workflows
Qualifications and Experience:
- HR related qualification
- 1 - 3 years’ administrative experience
- Knowledge of HR systems is advantageous
- Previous exposure to a Shared Services or HR Admin type of environment an advantage.
- Relevant systems familiarity and experience in a shared services environment highly desirable
- High service delivery and performance mindset
- Good understanding of HR administrative, consulting and transactional activities
Skills:
- Human resources systems and tools
- Employee Relations
- Keen judgement and decision-making skills
- Strong written and verbal communication skills
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Key Responsibilities:
- Assisting the Design Team with day-to-day tasks
- Responsible to issue all styles to the sample room timeously and to ensure they get done in time.
- To ensure all styles are costed and issued timeously
- Receiving and delivering BBS and Omni samples
- Making sure all fabric and trims arrive in time for all samples to process including sample bags
- Day-to-day administration within the team
Qualifications and Experience:
- Tertiary qualification in Fashion Design
- Intermediate skills in Adobe Illustrator & Photoshop, and Microsoft Office
Skills:
- Good interpersonal and communication skills
- High degree of accuracy
- High attention to detail
- Good planning and organising skills and be able to prioritise
- Time Management is key
- Reliable and hard working
- Able to work under pressure to meet regular deadlines
- Enjoys working in a team
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Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
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Key Responsibilities:
- Successfully source and procure a balanced range of merchandise in line with company strategy.
- Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.
- Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.
- Negotiate effectively to deliver Financial business KPI’S.
- Build and maintain good relationships with employees, suppliers, and key functions in the business.
- Contribute to growth /profit through innovative ideas.
- Availability to go on buying trips (local and international).
- Understanding and delivering a clear product strategy aligned with specific store brand strategy.
- Think in terms of the "big picture" as well as consider specifics and detail.
- Drive product efficiencies and key measures.
- Assess complex situations and implement workable solutions.
- Communicate effectively at all levels.
- Team player and be able to foster collaboration across buying and planning functions.
Qualifications and Experience:
- Diploma, Graduate Degree, or Post Graduate Degree.
- Have experience as a Buyer (4+ years essential).
- Integral understanding of the clothing retail Cycle and Buying Process.
- A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).
- Excellent planning, organisational and interpersonal skills.
- Product development.
- Uncompromising negotiation skills.
- Good analytical skills.
- Have a solid understanding of Quick Response model.
Skills:
- Planning & Organising.
- Policy & Procedures.
- Market Research and Analysis.
- Supplier Management.
- Requirements Analysis.
- Global Sourcing.
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Key Responsibilities:
Manage reporting and renewal pipeline:
- Renewal pipeline co-ordination and oversight
- Managing ,monitoring and controlling of all Lease Renewal/Space Option/Extended Tenure data
- Preparation and control over various reports, including renewal reports, radar reports and viability schedules to mention a few
Management of property administration:
- Handling queries
- Ensuring that lease renewals and paperwork is completed timeously
- Preparation of Heads of Agreement accurately and timeously
- Preparation of viability requests accurately and timeously
- Preparation of Project Files and the issuing of these files timeously
- Preparation of Exec Summaries accurately and timeously
- Updating and maintaining of landlords’ contact details on SAP
- Co-ordination, collection and updating of monthly turnover figures by shopping centre
- Ad hoc duties
Processes management:
- Maintain electronic filing system for all developments and store leases
- Ensure efficient administration processes are in place and updated from time to time.
Stakeholder management
- Manage relationships with internal and external stakeholders e.g. Financial managers/Landlords etc.
People management:
- Deliver in line with property managers and head of property developments requirements
Qualifications and Experience:
- Matric and a three year degree
- 6 to 8 years in a lease/property administration or general administration role
- Proficient in Word/Excel and PowerPoint. SAP experience would be preferable
Skills:
- Attention to detail
- Planning & Organising
- Process Orientation
- Customer Insight & Focus
- Problem Solving
- Performance Focus
- Relationship Building & Networking
- Ability to manage stress
- Resilience
- Able to handle high volume of work
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Responsibilities:
- Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
- Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store
- Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes
- Effectively managing the stock and minimising in-store risk
Qualifications:
Skills:
- Proven experience operating at a Leadership level
- Ability to build and maintain strong, business partnerships with support teams
- A leader who develops, inspires, motivates and drives a high performing team
- Ability to communicate effectively at all levels.
- Passion for delivering exceptional guest experience
- Ability to deliver the achievement of goals
- Ability to influence the store team and lead change effectively
- Business acumen and numerical ability
- Ability to thrive under pressure
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Key Responsibilities:
- Assisting the Design Team with day-to-day tasks
- Making sure all fabric and trims arrive in time for all samples to process including sample bags
- Assisting with lab-dip sign offs
- Assisting with fabric & trims library management
- Receiving and delivering samples
- Making sure all fabric and trims arrive in time for all samples to process including sample bags
- Day-to-day administration within the team
- Day-to-day errands
Qualifications and Experience:
- Tertiary qualification in Fashion Design
- Intermediate skills in Adobe Illustrator & Photoshop, and Microsoft Office
- Fabric and Trim Experience beneficial
Skills:
- Good interpersonal and communication skills
- High degree of accuracy
- High attention to detail
- Good planning and organising skills and be able to prioritise
- Time Management is key
- Reliable and hard working
- Able to work under pressure to meet regular deadlines
- Enjoys working in a team
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Key Responsibilities:
- Daily cashing up
- Administrative functions
- Financial Administration functions
- Stock Control
- Give full assistance to any customer queries
- Keep up to date with daily, weekly, monthly administration.
- Serve as an information clerk for any telephonic queries.
- Must give assistance to weekly stock checks
- Must be able to work under pressure
- Friendly, motivated and calm
Qualification and Experience:
- Matric or equivalent
- Must be able to balance daily banking
- 1 - 2 years’ experience handling cash management
- Must have excellent customer communication skills
- Computer literate
- Must be able to work under pressure
- Friendly, motivated and calm
Skills:
- Must have excellent customer communication skills
- Computer literate
- Must be able to work under pressure
- Friendly, motivated and calm
go to method of application »
Key Responsibilities:
- Sales maximization
- Maintain and increase sales
- Ensure staff are aware of new stock and can answer product related questions
- Ensure no quotation remains on the system for more than 7 days
- Ensure available stock is pushed and sold
- Ensure targets are met and business growth ensured
Providing excellent customer service at all times
- Ensure customer expectations are exceeded
- Ensure that all customers are receiving service of the highest quality and standards
- Ensure all queries have been attended to
- Ensure that all customers have been contacted and that follow up notes are made on individual orders
- Ensure all Coricraft values are lived and for all staff to attain the level of excellence required
Basic administration
- Ensure the customer receives the correct products and delivery process is run in a smoother manner.
- Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
- Ensure that the correct amount and payment type is used when applying payment
- Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
- Ensure all customers are provided with constant service.
- Ensure that stock levels are correct and minimize stock losses
Assuring that showroom looks presentable at all times.
- To ensure a clean and tidy store in order to enhance display of the store
- To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
- To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing.
- To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.
- Incumbent achieves results in ways that build strong partnerships, both internally and externally
- Client satisfaction / expectation management
Participate effectively in a team and self-management
- Incumbent achieves results in ways that build strong partnerships, both internally and externally
- Client satisfaction / expectation management
- Attending to incoming calls
- Attending to walk in customers
- Following company policies and procedures
Qualification and Experience:
- Matric
- 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
- Sales qualification advantageous
- Computer Literate
- Knowledge of Syspro
Skills:
- Good communication skills
- Good people skills
- Good administration skills
Method of Application
Use the link(s) below to apply on company website.
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