Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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Description
Overview
- Prepare, clean and inspect work areas and equipment
- Handle and stage raw materials
- Sample work area(s) and equipment for contamination
- Sanitise drains and pipes to avoid contamination
- Related administrative tasks
Requirements
Responsibilities
Operational Support
- Execute production activities within established policies, practices and guidelines, as well as established quality and safety standards
- Optimise own work processes
- Identify gaps in current policies and procedures
- Facilitate implementation of processes in own area of work
Inspections & Verifications
- Perform visual inspections of production area(s) and equipment
- Perform pre-production checks such as environmental checks, scale checks, and equipment pre-checks as per BMR, SOP and product specifications
- Verify scale and measuring equipment performance
Material Handling
- Dispense, transfer, weigh and collect raw materials for processing
- Ensure raw materials are staged for processing, in line with requirements
Production Preparation
- Set up the room and IBCs for production activities
- Prepare solutions for production activities as per SOP
Routine Support Tasks
- Clean work area(s) and equipment before and after processing of materials as per SOP and cleaning checklist
- Perform routine equipment checks and transfer of equipment
- Collect samples of production area and equipment for testing
- Control contamination in area by flushing drains and pipes
- Assist with sorting of defected products and discard/ minimise waste
- Provide information to assist with campaign preparation
- Identify and report on operational problems out of specification
Reporting & Record Keeping
- Complete batch record labels
- Complete Overall Equipment Effectiveness (OEE) sheets
- Perform half-hourly inspections of production area(s)
- Attend shift meetings
- Provide information for completion of reports
- Complete and consolidate standard documents
- Maintain and update records and systems as required
Requirements
Background/experience
- National Certification (N3)/ Matric/ National Senior Certificate (NSc)/ NQF 4 with 0-2 years’ related experience
- Manufacturing experience would be an advantage
Specific job skills
- Basic technical knowledge of Pharmaceutical production processes, procedures, systems and equipment.
- Basic understanding of Pharmaceutical standards and compliance requirements
Competencies
- Finalising outputs
- Following procedures
- Taking action
- Information gathering
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Description
Overview
- Monitor and report on manufacturing compliance to GMP and statutory requirements
- Monitor adherence to guidelines, procedures and document controls
- Related support and administrative tasks
Requirements
Responsibilities
Inspections and Verifications
- Perform visual inspections of rooms, machine parts and equipment
- Verify that rooms and equipment are certified clean as per SOP
- Verify scale and measuring equipment performance and daily calibration as per SOPs, protocols and schedules
- Verify daily sampling, dispensing of materials and its mass/ volume
- Perform housekeeping of rooms and equipment
Line and Production Processing
- Perform line sign-on and closure
- Check and authorise packaging line clearance
- Order and maintain substance materials
- Perform batch reconciliations to product specifications and quality
- Monitor production process in line with standards and specifications
Process and Systems Improvement
- Manage change control programs and deviations/ concessions in line with SOPs, standards and product quality and specifications
- Manage and resolve customer complaints
- Optimise processes and identify gaps in policies/ procedures
Compliance and Auditing
- Conduct shift GMP checks and ensure continued compliance
- Conduct environmental checks and check expiry dates of agents
- Verify good document practice as per SOP and regulation
- Verify the identity of bulk product and printed packaging materials, and conduct intermix checks to assess uniformity
- Verify IPCs are in line with product quality and specifications
- Check preliminary batch records
- Audit logbooks and systems
Troubleshooting
- Investigate deviations and concessions and assess risk
- Raise deviations and implement corrective action
- Raise maintenance notifications as and when required
Training and Technical Expertise
- Train new PMAs on SOPs
- Identify refresher or awareness training needs
Administration and Record Keeping
- Complete batch records and labels
- Complete deviation forms as required
- Query documents and sign off declarations
- Perform and verify calculations in BMR
- Maintain and update records and systems as required
Requirements
Background/experience
- Post Basic registration as Pharmacist Assistant with Pharmacy Council
- 1-3 years’ Pharmacist Assistant experience
- Pharmaceutical manufacturing experience advantageous
Specific job skills
- Basic technical knowledge of pharmaceutical manufacturing, standards and compliance requirements
- Ability to interpret and implement policies, processes and objectives
Competencies
- Interrogating information
- Meeting deadline
- Finalising outputs
- Maintaining accuracy
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OBJECTIVE OF ROLE
- To act as a representative of Aspen Pharmacare at GP’s, and relevant Respiratory Specialists – detailing extensively within the Respiratory arena.
KEY RESPONSIBILITIES
- Achieve and exceed set sales targets and market share objectives.
- To drive and generate sales on the Respiratory product basket in the territory.
- To effectively manage the regional territory by means of planning, territory analysis, customer targeting and call coverage of identified customer base, and host formal Scientific Meetings to enhance patient care.
- Effective implementation of sales and marketing strategies
- Providing ongoing customer support.
- Effective territory expense management and control.
Requirements
EDUCATIONAL REQUIREMENTS
- Matric
- Drivers license
- Minimum3 - 5 years Detail Sales Experience.
- Respiratory experience will be advantageous
SKILLS & COMPETENCY REQUIREMENTS
- Product knowledge on both Aspen and Competitor Respiratory products
- Effective territory management.
- Knowledge of basic financial calculations
- Ability to effectively communicate with both internal and external customers
- Administration skills – ability to comply with the required administration standards associated with this position.
- Ability to work under pressure, to set priorities and to demonstrate time management skills.
- Creativity and Flexibility – the ability to work in a changing environment and to adapt to different situations, being able to travel for Country Trips and being able to initiate and drive after hours Scientific Meetings.
- Establishes and maintains positive relationships (mutual trust and respect) with customers and other stakeholders.
- Network with regional Teams
COMPUTER SKILLS REQUIRED
- The applicant must be proficient in the various applications (Word, Excel and PowerPoint) within the Microsoft Office bundle.
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Description
- To manage and execute South African VAT operations and compliance processes, ensuring accurate VAT reporting, robust reconciliations, and strong internal controls. The role supports the Group Head of Tax Operations by strengthening the VAT control environment, reducing VAT leakage, improving audit outcomes, and embedding operational excellence across South African entities/Foreign SA VAT registrations.
KEY RESPONSIBILITIES:
- Prepare, review and submit accurate monthly VAT201 returns.
- Perform detailed monthly VAT reconciliations and resolve reconciling items.
- Manage customs and import VAT reviews and reconciliations.
- Coordinate and respond to SARS VAT verifications and audits.
- Identify VAT risks, leakage, and control weaknesses and drive corrective actions.
- Maintain and enhance VAT processes, templates, and control checks.
- Engage with Finance, Supply chain and business as needed, to ensure VAT accuracy.
- Oversee SA entities in the groups VAT compliance, reporting, and strategy, ensuring adherence to local and international regulations while optimizing cash flow.
- Managing internal audits and assisting with external SARS audits.
- Provide expert advice on the VAT implications of business transactions and projects.
- Identify, mitigate, and manage VAT risks to prevent compliance issues.
- Implement, maintain, and improve VAT processes, reporting tools, and ERP systems.
- Maximize VAT recovery and identify potential tax-saving opportunities.
- Update the Global Tax compliance tracker and support with VAT reporting.
Requirements
EDUCATIONAL QUALIFICATIONS & EXPERIENCE:
- BCom (Accounting) or equivalent.
- Postgraduate tax or VAT‑specific qualification advantageous.
- 4–7 years VAT compliance experience in a complex, high‑transaction environment.
- Hands‑on experience with VAT201 preparation, reconciliations, and SARS audits.
- Strong technical knowledge of South African VAT legislation.
- Advanced VAT reconciliation skills (input VAT, output VAT, VAT control accounts).
- Experience supporting VAT audits and SARS verifications.
- Advanced Excel and ERP (SAP or similar) exposure.
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JOB PURPOSE:
- Strategic and tactical role within the Digital Technology organisation responsible for the design, governance, and continuous improvement of Aspen’s enterprise infrastructure and cybersecurity architecture. The role supports the development and evolution of the organisation’s infrastructure platforms, including cloud infrastructure, datacentre services, networking, storage, workspace/end-user computing (EUC), collaboration platforms, and cybersecurity capabilities. The incumbent provides architectural guidance and technical expertise to ensure that infrastructure and cybersecurity platforms are scalable, secure, resilient, and aligned with enterprise technology strategies, policies, standards, and regulatory requirements. The role works closely with infrastructure platform teams, cybersecurity teams, vendors, and business stakeholders to ensure that infrastructure services and cybersecurity controls are embedded into the design, deployment, and operation of enterprise technology platforms. In addition to architecture responsibilities, the role contributes to platform lifecycle planning and operational readiness across infrastructure and cybersecurity platforms, ensuring service quality, performance, availability, and security compliance across the organisation’s global technology environment. The role supports financial planning and governance for infrastructure and cybersecurity platforms, contributing to platform licensing oversight, infrastructure investment planning, technology lifecycle management, and OPEX/CAPEX cost optimisation initiatives in collaboration with the Group Manager.
KEY PERFORMANCE AREAS:
Infrastructure Architecture and Platform Design
- Design and maintain infrastructure architecture frameworks supporting enterprise cloud, datacentre, networking, workspace, and collaboration platforms.
- Ensure infrastructure architectures align with enterprise technology strategies and architecture standards.
- Provide architectural guidance for infrastructure transformation initiatives and platform evolution.
- Support the development of infrastructure reference architectures and design standards.
Infrastructure Platform Lifecycle Management
- Support the development and execution of infrastructure platform roadmaps, including upgrades, lifecycle management, and technology modernisation.
- Contribute to the design and implementation of infrastructure automation, provisioning, and deployment capabilities.
- Support operational readiness of infrastructure platforms, including monitoring, performance optimisation, and resilience.
- Ensure infrastructure environments are scalable, reliable, and aligned with organisational service requirements.
Cybersecurity Architecture and Risk Management
- Ensure cybersecurity controls are embedded across infrastructure, cloud, networking, collaboration, and workspace environments.
- Collaborate with cybersecurity teams to implement secure-by-design principles and vulnerability management practices.
- Support incident response readiness and cybersecurity risk mitigation across infrastructure platforms.
- Ensure infrastructure platforms comply with Aspen’s cybersecurity policies, regulatory obligations, and audit requirements.
Infrastructure Operations and Service Enablement
- Support infrastructure operations teams and vendors to ensure effective delivery of infrastructure services.
- Provide technical expertise to enable the correct application of operational procedures and infrastructure governance standards.
- Support infrastructure monitoring and performance analysis to identify operational issues and improvement opportunities.
- Contribute to the resolution of service incidents and technology issues affecting user experience.
Governance, Risk, and Compliance
- Ensure infrastructure architectures comply with enterprise policies, security standards, and governance frameworks.
- Participate in infrastructure change governance and architecture review processes.
- Support audit readiness, regulatory compliance, and risk management activities related to infrastructure and cybersecurity platforms.
Infrastructure Financial Planning and Cost Management
- Support financial planning and cost governance for infrastructure and cybersecurity platforms.
- Provide architectural input into infrastructure investment planning, platform lifecycle decisions, and technology procurement strategies.
- Support management of infrastructure-related operational and capital expenditure, including cloud consumption, platform licensing, and hardware lifecycle investments.
- Contribute to the development of business cases for infrastructure modernisation initiatives and platform enhancements.
- Ensure infrastructure architectures balance performance, reliability, scalability, and cost optimisation.
Stakeholder Engagement and Technology Innovation
- Collaborate with business stakeholders, technology teams, and vendors to translate organisational needs into infrastructure solutions.
- Communicate infrastructure architecture decisions, platform roadmaps, and technology strategies to stakeholders.
- Monitor technology trends across infrastructure, cloud, cybersecurity, and digital workplace platforms.
- Identify opportunities to improve enterprise infrastructure capabilities through innovation and modernisation initiatives.
Requirements
- Bachelor’s degree in information technology, business, or Equivalent
- Current industry certification in architecture (i.e., TOGAF, GxP, ISO 9000)
- Business Process Management Methodology (i.e., BPM, SDLC, ITIL, DevOps, Agile, COBIT)
- Certification or relevant experience in Cloud platforms (i.e., Azure, AWS, or equivalent)
- Microsoft infrastructure and cloud services certifications (i.e., M365, Azure)
- Network or Datacentre certifications (i.e., CCNP, CCIE)
- Cybersecurity certifications (i.e., CCSP, CISSP)
- 6–10 years’ experience working within enterprise infrastructure, networking, cloud, or cybersecurity environments within complex organisations.
- Experience designing and supporting enterprise infrastructure platforms, including cloud services, datacentre technologies, networking, and end-user computing environments.
- Experience working with cybersecurity controls, vulnerability management, and security governance frameworks.
- Experience working with internal stakeholders, vendors, and managed service providers within a multi-vendor enterprise technology environment.
- Experience supporting complex technology programmes or transformation initiatives within global organisations.
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JOB PURPOSE:
- Strategic and tactical role within the Digital Technology organisation responsible for the design, communication, and governance of architecture structures that guide the development of integrated data, integration, and AI solutions supporting current and future business needs. Data, integration, and AI solution architecture encompasses not only technology components but also the organisational and service changes required across data ingestion, integration, modelling, analytics, intelligent automation, and AI-enabled experiences. The role provides architectural guidance on the development and evolution of data, integration, and AI solution components to ensure alignment with enterprise architectures, strategies, policies, standards, and practices, including quality, security, privacy, and master data governance requirements. The incumbent ensures that new and existing solution components remain compatible and interoperable within the broader enterprise application landscape. In addition to architectural responsibilities, the role supports platform ownership and lifecycle execution for the Group’s integration, data, and AI platforms, including integration platforms, enterprise data platforms, analytics and business intelligence tools, master data management solutions, and AI or automation technologies. The role ensures platform roadmaps, release cycles, data integrity frameworks, and operational performance are aligned with business priorities, digital transformation initiatives, and regulatory, audit, and quality expectations. The role acts as a subject matter specialist responsible for translating business requirements and emerging technology opportunities into scalable enterprise data, integration, and AI architectures. The role also contributes to financial planning and governance for the integration of the data, and the AI platform ecosystem. This includes supporting platform license management, contributing to operational and project budgeting (OPEX and CAPEX), assisting in the development of business cases, and providing architectural input into cost optimisation, platform investments, and technology lifecycle Planning.
KEY PERFORMANCE AREAS:
Data, Integration and AI Architecture Design
- Design and maintain target architectures and reference patterns for enterprise data, integration, and AI platforms.
- Ensure architectural alignment across projects, programmes, and technology initiatives.
- Serve as solution architect for integration, data, and AI solutions, ensuring alignment with enterprise architecture standards.
- Ensure architectures meet functional, non-functional, security, and compliance requirements.
Enterprise Integration Architecture
- Design and govern integration solutions across enterprise systems using API-led integration, event streaming, and data movement frameworks.
- Develop and maintain integration standards including API design, security, monitoring, and lifecycle management.
- Ensure interoperability between enterprise platforms and applications through robust integration architecture.
Data Platform and Governance Architecture
- Design enterprise data architecture frameworks supporting data ingestion, modelling, analytics, and data consumption.
- Ensure data quality, metadata management, and master data management practices are embedded in solution designs.
- Ensure data governance, privacy, and security requirements are incorporated across data pipelines and platforms.
- AI and Advanced Analytics Architecture
- Support the design and governance of AI and machine learning solutions, including model lifecycle management and operational deployment.
- Ensure responsible AI principles, including fairness, transparency, and governance, are embedded in AI solution architectures.
- Support innovation initiatives leveraging analytics, automation, and AI technologies.
Platform Lifecycle and Operational Architecture
- Support the development and maintenance of platform roadmaps for integration, data, analytics, and AI technologies.
- Define operational models supporting deployment, monitoring, support, and lifecycle management of data and integration solutions.
- Ensure production environments operate reliably and meet performance, availability, and governance requirements.
Governance, Risk and Compliance
- Ensure architecture decisions comply with enterprise architecture standards, data governance frameworks, and security policies.
- Participate in architecture review boards, governance forums, and risk management processes.
- Evaluate solution changes and ensure alignment with enterprise standards and long-term architecture strategy.
Stakeholder Engagement and Innovation
- Collaborate with business leaders, product owners, platform teams, and governance bodies to translate business needs into technology architectures.
- Communicate architectural decisions, roadmaps, and technology strategies clearly to stakeholders.
- Monitor technology trends in data, AI, and integration technologies and identify opportunities for innovation and improvement.
- Develop business cases and proofs of value for emerging technology opportunities.
Financial Planning and Platform Cost Management
- Supports financial planning and cost governance across the data, integration, and AI platform landscape.
- Provides architectural input into platform investment decisions, project scoping, and technology lifecycle Planning.
- Supports management of operational and capital expenditure associated with integration, data, and AI platforms, including platform licensing, infrastructure consumption, and tooling.
- Contributes to the development of business cases for platform enhancements, architecture initiatives, and innovation projects.
- Works with platform owners, finance stakeholders, and delivery teams to ensure technology solutions are aligned with approved budgets and cost optimisation strategies.
- Provides architectural guidance to balance performance, scalability, and cost efficiency across enterprise technology platforms.
Requirements
- Bachelor’s degree in information technology, Business or Equivalent
- Current industry certification in architecture (i.e., TOGAF, GxP, ISO 9000)
- Business Process Management Methodology (i.e., BPM, SDLC, ITIL, DevOps, Agile, COBIT)
- Certification or relevant experience in Cloud Platforms, Data architecture and analytics platforms, integration and API platforms, Artificial intelligence and machine learning technologies
- 6–10 years’ experience designing and delivering enterprise integration, data platform, or analytics solutions within complex organisational environments.
- Demonstrated experience designing and delivering API-based integration solutions, including gateway, runtime management, security, and observability.
- Experience designing and delivering enterprise data platforms, pipelines, and data models supporting both batch and real-time processing.
- Hands-on exposure to analytics, business intelligence, and AI or machine learning initiatives from proof-of-value or proof-of-concept through to production deployment.
- Experience working within enterprise architecture, security, and data governance frameworks, including formal change management and release controls.
- Proven ability to collaborate with business stakeholders, product owners, vendors, and cross-functional technology teams within a matrixed enterprise environment.
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JOB PURPOSE:
- Strategic and tactical role within the Digital Technology organisation responsible for the design, configuration, enablement, and continuous improvement of Group ERP platforms supporting current and future business needs. ERP solution design and delivery includes not only technology components but also the changes required to services, business processes, organisational structures, and operating models needed to deliver sustainable enterprise capabilities. The role provides specialist guidance on the development and evolution of ERP solution components to ensure alignment with enterprise architectures, strategies, policies, standards, and practices (including quality and security) while maintaining interoperability across the enterprise technology landscape. As part of the ERP platform ownership model, the role contributes to the lifecycle management of the Group SAP landscape, with particular focus on SAP S/4HANA, SAP ECC, SAP SuccessFactors, SAP Business Technology Platform (BTP), and integrations with non-SAP enterprise platforms. The incumbent ensures that platform enhancements, releases, integrations, data integrity controls, and operational performance are executed in line with approved platform roadmaps, governance standards, and regulatory, audit, and quality expectations. The role acts as a subject matter specialist for ERP platform capabilities, translating business and platform requirements into scalable SAP solutions through configuration, integration, and solution design. The role also contributes to financial planning and governance for the ERP platform ecosystem. This includes supporting platform license management, contributing to operational and project budgeting (OPEX and CAPEX), assisting with project scoping and cost estimation, and providing architectural input into ERP platform investment decisions, technology lifecycle planning, and cost optimisation initiatives.
KEY PERFORMANCE AREAS:
ERP Platform Architecture and Solution Design
- Design and implement ERP solution configurations aligned with enterprise architecture principles and business requirements.
- Ensure ERP solutions remain interoperable with enterprise platforms and comply with architectural standards.
- Support the selection and use of ERP solution components aligned with enterprise architecture and clean-core principles.
- Contribute to the coordination of ERP solution architecture across projects and initiatives.
- Ensure solution designs remain stable, viable, and consistent across platform environments and releases.
- Act as the technical specialist for assigned ERP platform capabilities, ensuring solutions are aligned with platform strategy and enterprise architecture.
ERP Platform Lifecycle Management
- Support the execution of ERP platform roadmaps, including upgrades, enhancements, and lifecycle improvements.
- Develop and maintain ERP solution components across SAP S/4HANA, ECC, SuccessFactors, and SAP BTP.
- Ensure ERP platform enhancements and releases are delivered in line with governance standards and operational requirements.
- Support the definition of ERP operational and support models, including documentation, handover, and run-state readiness.
ERP Integration and Solution Delivery Support
- Support ERP systems integration and build capabilities, including SAP core modules and extended functionality.
- Ensure ERP build and integration activities align with enterprise architecture, security, and quality standards.
- Support the design and implementation of integrations between SAP platforms and adjacent enterprise systems, including analytics platforms, tax engines, and third-party applications.
- Support automation and continuous integration practices for ERP build, testing, and deployment activities.
- Participate in testing, validation, and formal sign-off of ERP changes and enhancements.
Governance, Risk, and Compliance
- Ensure ERP solution designs embed security, privacy, data integrity, and segregation-of-duties controls.
- Support governance processes, including evaluation of change requests and deviations from approved designs.
- Ensure ERP platform changes comply with enterprise standards and regulatory requirements.
- Provide structured input into risk and issue management processes.
Business Alignment and Stakeholder Engagement
- Work with business and technology stakeholders to translate business requirements into ERP solutions.
- Support stakeholder engagement and alignment for ERP initiatives and solution designs.
- Provide input into ERP platform roadmaps and strategic initiatives.
- Assist in the development of solution options and business cases supporting ERP initiatives.
Technology Awareness and Continuous Improvement
- Monitor technology, market, and regulatory trends impacting ERP platforms.
- Identify opportunities to improve ERP-enabled business processes through technology, data, and configuration improvements.
- Support continuous improvement initiatives across the ERP platform ecosystem.
ERP Platform Financial Planning and Cost Management
- Supports financial planning and cost governance for the ERP platform landscape.
- Provides architectural input into ERP platform investment decisions, technology lifecycle planning, and platform optimisation initiatives.
- Supports management of operational and capital expenditure associated with ERP platforms, including SAP licensing, platform infrastructure consumption, and associated enterprise tools.
- Contributes to the development of business cases for ERP initiatives, enhancements, and transformation programmes.
- Works with platform owners, finance stakeholders, and delivery teams to ensure ERP solutions and enhancements align with approved budgets and cost optimisation objectives.
- Provides architectural guidance to balance functionality, performance, scalability, and cost efficiency across ERP solutions.
Requirements
- Bachelor’s degree in information technology, business, or Equivalent
- Current industry certification in architecture (i.e., TOGAF, GxP, ISO 9000)
- Business Process Management Methodology (i.e., BPM, SDLC, ITIL, DevOps, Agile, COBIT)
- Certification or relevant experience in SAP Platforms like S/4 HANA, SuccessFactors, and BTP
- 6 - 10+ years’ experience working with enterprise ERP platforms in complex organisational environments.
- Extensive experience delivering SAP-based enterprise solutions.
- Experience operating in large, complex, or matrix global organisations.
- Sound knowledge of business processes, enterprise solution design practices, and business improvement practices.
- Strong experience in solutioning and planning SAP enterprise platforms, including SAP S/4HANA, SAP ECC, SAP SuccessFactors, and SAP Business Technology Platform.
- Experience designing and implementing ERP solution configurations aligned with enterprise architecture standards.
- Experience supporting ERP platform lifecycle activities, including enhancements, testing, releases, and operational support.
- Ability to translate business requirements into scalable ERP solutions.
- Strong understanding of enterprise system integration and interoperability.
- Experience providing expert guidance and support for ERP solutions in complex enterprise landscapes with multiple integrations and governance requirements.
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OBJECTIVE OF ROLE
- To manage allocated territory sales activities to achieve sales targets and ensure adequate and equitable product supply in the region. Coordinate customer and market development activities to optimize sustainable volume demand and responsible use of the products. This position oversees the provincial depot.
KEY RESPONSIBILITIES
Territorial Sales Management
- Optimizing volume demand at Depo level through effective operational effort.
- Facilitate the supply of products into the territory through coordination of orders across health care facilities in the territory.
- Achieve and exceed monthly sales objectives as discussed and agreed with line manager.
- Establish strong business relationships with all key customers to maximize sales growth
- Ensure optimal territorial coverage in line with divisional needs
- Information gathering and dissemination / understanding and prescribing trends
- Regular updating of usage of major products
- Analyzing trends and changes, using facility data and reports from company BIS.
- Disseminate information on all new tenders to the respective facilities to plan and gather forecasting data.
- Track demand pattern and inform demand planning timeously.
- Initiate quotation business, secure stock and coordinate direct deliveries
- Support stock allocation efforts with CLOs and NSM on DDVs for stock in short supply.
- Coordinate customer tea room meetings, CMEs and conference in the region.
- Prepare and submit reports for various aspects of the business as per the instructions from the NSM.
- Prepare and present professional presentations to account on the performance and territory as and when required by management.
- Maintain and manage records connected to the company compliance policy.
- Maintain updated market databases.
- Establish contacts with industry leaders, policy-makers and influencers to provide value added solutions.
- Ensure customers have adequate stock holding of all products in line with provincial stock holding policies.
- All queries are followed up and resolved in shortest possible time within divisional policy framework
- Responsibility taken for credit returns, expired stock and damages at wholesalers.
- Ensure optimal stock levels at facilities and seek to maximize the ROI.
- Minimize and manage stock write off risk.
- Customer issues are dealt with according to customer needs.
Tactical Negotiations
- To achieve and exceed key sales objectives as discussed and agreed with line manager.
- Ensure that Depots and Buying units are optimally stocked in line with their stock holding policy.
- Ensure that stock replenishment is done responsibly considering stock holding policy.
- Drive replenishment at DDV sites as well as at Depot Institutions through bottom up data management
- Ensuring all strategic engagements and negotiations become operationally visible through daily interaction and communication with territorial colleagues and management.
- Ensuring adherence to new legislations, the marketing code and Aspen’s values.
Stock Management
- Review QlikView for stock levels and manage stock write off risk by offering short dated stock.
- Ensure that short dated stock gets offered first
- Manage customer stock queries by reviewing stock on QlikView model
- Liaise with the CLO and NSM on stock queries and stock accepted by customers for releases.
- Manage product recalls within the company SOP.
Requirements
EDUCATIONAL REQUIREMENTS
- Matric (Grade 12)
- B Com/Diploma in/Certificate in Marketing/Finance/Project Management/B Pharm, or any other relevant management qualification.
- Completed Inhouse sale/management training programme
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- 3 to 5 years experience in Public Sector sales and Key Accounts is essential.
- Successful experience /understanding of the state tender business processes.
- Computer literate
- Presentation skills
SOFT SKILLS AND COMPETENCY REQUIREMENTS
- Decision making
- Commercially astute
- Self-driven
- Teamwork
- Planning and organizing
- Project management
- Presentation skills
- Strategic thinking
- Leadership skills
- Analytical thinking
- Influencing
- Innovative
- Relationship savvy.
COMPUTER SKILLS REQUIRED
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OBJECTIVE OF ROLE
- The Deputy Head of Regulatory Affairs & Deputy Responsible Pharmacist provides operational leadership and functional oversight across Regulatory Affairs (RA–IPDM and RA-SADC) and Pharmacovigilance (PV) to support the Head of Regulatory Affairs in delivering Aspen’s regulatory, safety and commercial objectives for South Africa and the SADC region. The role ensures the effective implementation of the Regulatory Plan, enabling timely marketing authorisations, variation approvals, compliant new product launches, and robust lifecycle maintenance in alignment with business priorities, alliance-partner requirements, and Health Authority expectations.
- The incumbent oversees and manages day-to-day operations of RA and PV, ensuring robust systems, procedures and governance frameworks that uphold compliance with the Medicines and Related Substances Act 101 of 1965, the Pharmacy Act 53 of 1974, SAHPRA and SADC regulatory frameworks, cGxP standards, and global regulatory and pharmacovigilance obligations.
- The role provides Regulatory and PV intelligence, risk escalation, audit/inspection readiness, cross-functional leadership, and regulatory contributions to strategic projects.
- As a senior leader, the role develops and mentors RA and PV teams, driving operational excellence, cross-functional collaboration, regulatory process optimisation, stakeholder engagement, high-quality reporting and KPI management.
- When required, the role assumes the delegated statutory duties of the Deputy Responsible Pharmacist, maintaining legal compliance for the Applicant (Pharmacare Ltd - Woodmead), supporting the Responsible Pharmacist to perform the duties and responsibilities in accordance with provisions of the Pharmacy Act, Act 53 of 1974, as amended and The Medicines and Related Substances Act 101 of 1965, as amended.
KEY RESPONSIBILITIES
Regulatory Affairs Strategy Management and Planning
- Responsible for oversight and management of the Regulatory Affairs activities and outputs for medicines in South Africa, SADC region and any other markets where Pharmacare IP is active as well as Alliance partner obligations.
Pharmacovigilance
- Responsible for oversight and management of the Pharmacovigilance activities and outputs for medicines in South Africa, SADC region and any other markets where Pharmacare IP is active as well as Alliance partner obligations.
Quality Management Systems
- Ensure that the Pharmacare entity’s Applicant (MAH) Regulatory and Pharmacovigilance responsibilities regarding products in SA and SADC are fully met through the appropriate utilization of Quality Management Systems (QMS) both internally and externally in compliance with Pharmacare and Aspen Group policies, procedures and the relevant legislation and guidelines.
General
Supports and enables service delivery for the RA-IPDM, RA-SADC and PV Departments:
- Leads and Supports the Management team to ensure that Aspen values and leadership standards are communicated and understood at all levels within the team
- Builds trust among team members by setting a highly visible example in terms of professional excellence and commitment to demonstrating Aspen values and competencies
- Drives and supports the establishment of a team culture that values, recognizes and generates high performance, supports innovation and challenges the status quo
- Supports and encourages knowledge sharing between and / or across Regulatory, QA, NPL, NBD, Commercial, Project Management, SA Operations, IT, etc.
- Evaluate the flow of projects and workload against established timelines and constantly re-evaluate activities and resource-allocation based on changing requirements.
- Monitor operations to ensure compliance with regulatory requirements
- Ensure on-going maintenance and enhancements to ensure accurate real time reporting of KPIs
Team Management and Leadership
- Operationalizing the human resources management and adequately implementing the available HR tools
- Accomplish staff deliverables by communicating job expectations; planning, monitoring, and appraising job outputs; mentoring, coaching, counselling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
- Resource needs are reviewed on an ongoing basis. Skills and performance evaluated according to company and departmental needs and policies.
- Allocating talent and determining position needs in terms of competencies and making the best possible use of existing competencies as a link between individual skills, knowledge and behaviour and the organization’s objectives
- Creating/maintaining a working atmosphere that stimulates and motivates employees by providing structured communication and information channels and initiating team- oriented activities Training and development identified and implemented within scope of company and department objectives
- Succession planning and Talent Management
- Lead, manage, and mentor the Managers and Teams, including reviewing performance against set KPI’s
- Managing workload for optimal performance against set KPIs and timelines
- Determine priorities and manage resource to ensure the Regulatory Plan is achieved
- Facilitate regular team meetings to ensure on time delivery
- Assess training and development needs, prepare, manage, and implement training programs whilst minimizing cost and downtime
- Promote diversity, equal opportunity and fair treatment
- Adhere to Company Health & Safety procedures
Budget
- Prepare and maintain budgets for RA-IPDM and PV Departments, ensuring budgets are adhered to, raising any potential deviations to the attention of the Head of Regulatory Affairs as soon as possible
Cross Functional Integration support
- Ensures that the Regulatory Management team aligns with a matrix management approach
- Communicates company vision and culture
- Provides input and feedback on optimal service to the business
- Engages, communicates and collaborates with Senior Leadership Team and business units
- Negotiate and communicate effectively with all stakeholders
- Close cooperation with work streams to support cross-functional management, including knowledge sharing
Reporting and tracking
- Ensure the operational activities and requirements of the Regulatory departments are tracked and reported regularly
- Analysis and reporting of metrics to ensure relevant standards are maintained and objectives are achieved
- Ensure on time reporting and minutes are available for the Head of Regulatory South Africa
- Compile periodic progress reports on assigned tasks to provide accurate reporting to Executive management and Third-Party Alliance partners
Continuous Improvement & Risk Manage
- Identify process gaps in Regulatory and PV workflows.
- Ensure any gaps in processes are identified and closed through cross functional discussions and solutions.
- Challenge current ways of working with a view to identifying more effective and efficient processes
- Develop and implement process improvement initiatives
- Maintain risk registers, anticipate compliance risks, and develop mitigation strategies
Electronic Management Systems
- Ensure that all dossier management and maintenance activities are performed in the required electronic systems (e.g. Veeva RIMS, Argus)
- Drive the implementation and maintenance of e-systems, ensuring compliance with regulatory and Health Authority requirements
Requirements
EDUCATIONAL REQUIREMENTS
- Matric (Grade 12)
- Bachelor of Pharmacy degree (or equivalent)
- Registration with the South African Pharmacy Council as a practicing Pharmacist
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- 10 years’ experience in a Regulatory Affairs environment (Regulatory Affairs and Pharmacovigilance)
- Managerial experience in the Regulatory Affairs environment
- Experience within pharmaceutical industry in a production, quality, or clinical environment
- Project management experience
- Quality Management Experience preferred
- Comprehensive understanding of The Medicines and Related Substances Act 101 of 1965 and the Pharmacy Act
- Good technical knowledge of Regulatory Affairs, Pharmacovigilance and Quality regulations
- Comprehensive knowledge of SAHPRA and SADC Regulatory and PV Requirements
- Good understanding of new product launch planning and requirements
- Existing and well-developed relationships with key stakeholders in SAHPRA and regulatory bodies
SOFT SKILLS AND COMPETENCY REQUIREMENTS
- High level of integrity, ethical values and confidentiality
- Make good decisions
- Customer focus / service-orientated and outcome based
- Initiating action, follow up and time management
- Positive, diligent and hard worker
- Ability to prioritise and co-ordinate work
- Self-motivated
- Quality orientation
- Stress tolerance and conflict resolution
- Problem solving, attention to detail and analytical skill
- Contribute special expertise
- Ability to decide, action and assess when to execute
- Methodical planning and implementation skills
- Advanced communication skills
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OBJECTIVE OF ROLE
- The Sourcing Specialist will have direct responsibilities working with the external co-manufacturing network to identify, source, and deliver products to support Aspen’s growth in New Product Innovation as well as to ensure our existing supply portfolio has supply continuity. Support in driving cost optimization and customer satisfaction through the identification and implementation of supply opportunities on Finished Goods and Materials.
KEY RESPONSIBILITIES
Strategy Delivery
- Support in planning and managing an overall finished goods product sourcing strategy as aligned by overall sourcing strategy.
- Support in delivery of the supply chain strategy to support delivery of business growth agenda in terms of supply continuity.
- Input into supply strategies with manufacturing sites and 3rd parties and aid in identification and leading of cost savings opportunities.
- Source products/molecules and CMO onboarding to improve service, cost and cash.
- Build strong and sustainable relationship with new and existing 3rd party suppliers for new projects.
- Support in Business Case preparation, sign off & implementation through thorough analysis, cross functional collaboration in requirements building and supplier negotiations.
Supplier Sourcing & Negotiation
- Execute analyses and make suggestions for improvement feeding into the overall sourcing strategy.
- Source suitable contract manufacturer considering technical, regulatory requirements, cost, logistics & freight and supply chain efficiency as well as overall tech transfer and project management costs.
- Provides input into the development contract management instructions and policies.
- Represents the company initially in negotiating contracts and formulating supplier agreements.
- Responsible for negotiations with CMOs to drive performance as well as supply resilience in supply in longer horizons. Including coordination and negotiation of SLAs with suppliers.
- Supports in on-time delivery linked to all new projects.
- Ability to analysis global trends from a pharmaceutical procurement perspective and guide the business in terms of risk and opportunities.
Supplier Management
- Support to drive operational efficiency and new projects to a point of handover at CMO’s to deliver Aspen’s growth agenda.
- Support in routine supplier performance reviews, especially on new projects and feed supplier strength and strategy.
- Conduct supplier bench markings and contract reviews to continuously optimize cost, cash and cost.
Technical Evaluation
- Evaluation of solids, sterile and liquids manufacturing processes to assess facility capacity and capability.
- Due diligence check - expected compliance in line with current regulatory guidelines (SAHPRA/PICS/EU Guidelines).
- Due diligence check - GMP practices according to necessary requirements.
Requirements
EDUCATIONAL REQUIREMENTS
- Matric (Grade 12)
- Degree in Pharmacy, Chemistry or Supply Chain Management is a mandatory requirement
- Procurement qualification (CIPS) would be an advantage
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- Minimum 5 years’ experience in a pharmaceutical, supply chain, or manufacturing environment.
- Strong understanding of pharmaceutical manufacturing, legal and regulatory requirements (SAHPRA/ GMP environment in marketing and manufacturing)
- Demonstrated success in product sourcing, negotiations and realignment of manufacturing sites.
- Project management experience.
- Technical understanding of supply chain operations and planning.
- Knowledge of Active Pharmaceutical Ingredients (APIs)
- Experience with supplier performance management and cost optimization.
- Deep understanding of latest pharmaceutical product trends and procurement / technology trends.
- Strong understanding of procurement frameworks, methodologies, processes and industry best practices
- Experience managing supplier relationships including periodic cross functional supplier review sessions and / or risk analysis.
SOFT SKILLS AND COMPETENCY REQUIREMENTS
- Good organizational skills
- Strong negotiation skills
- Responsibility, accountability and ownership of goals and tasks
- Excellent communication skills
- Able to deal with ambiguity and embrace change
- Manage stakeholders across all levels
- Can deliver costs effective solutions to support the growing business.
- Ability to problem solve complex issues within supply chain.
- Strong analytical and numerical skills
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OBJECTIVE OF ROLE
- The role undertakes responsibility for the pharmaceutical tasks within the Vendor Management division of the Quality department for Pharmacare Limited, ensuring Vendor and Company compliance with sound QA principles and requirements, Aspen Group and Third-Party Alliance partner policies and procedures and in accordance with GxP guidelines, The Pharmacy Act, Act 53 of 1974 as amended, the Medicines and Related Substances Act, Act 101 of 1965 as amended, and any other relevant legislation and guidelines relating to the import, export, manufacture, packing, testing, warehousing and distribution of medicines in South Africa and SADC, thereby ensuring that the products meet the intended quality, safety and efficacy standards and requirements as required of the MA holding entity, Pharmacare Limited.
KEY RESPONSIBILITIES
General Operational Activities
- Execute daily tasks and work instructions according to the relevant SOPs.
- Adherence to agreed Key Performance Indicators (KPIs)
- Support the continuous development and improvement of the Quality function while upholding Aspen core values
- Operate computer systems by capturing data, printing standard reports, etc.
- Perform reconciliations of data.
- Update and maintain databases.
- Generate reports as per instruction.
- Collating data for ad hoc requests
- Verify and interpret the accuracy of data and audit documentation.
- Ensure that all relevant documentation gains the necessary signatures for completion.
- Maintain accurate filing and retrieval of documentation
- Active collaboration with the regional and global quality, regulatory and operational teams to ensure the appropriate flow of information and decisions, to seek advice, inputs, guidance and work on any regional or cross functional projects
- Perform any other administrative tasks relating to your work as and when required
- Effective management and utilization of resources to keep processes cost effective
Customer Service
- Manage the Quality relationship between Aspen and Third-Party Contract manufacturers, Licensors, Testing Laboratories, Distributors, Wholesalers and other Regulatory and Quality service providers, providing guidance on Quality and GxP matters and decisions.
- Manage the Co-marketing arrangements with distributors, e.g. GSK, Amgen, Lilly and other third-party products where Aspen is the appointed agent to market and distribute
- Involvement with technical customer queries and product investigations
- Responding to enquiries in a timely manner, giving advice on quality requirements
- Ensuring good relations and communications with all members of the team, and responding politely and in a timely fashion to internal and external customers
- Working with all members of staff, cross-functionally, to maintain and develop the positive progressive culture within Aspen
- Provide quality support for the SA and SADC Commercial, Supply Chain and Value Chain structures, as it relates to Vendor Management, Distribution and Wholesale matters
Management of GxP Vendor Audits
- Manage vendor audit schedules.
- Conduct vendor audits.
- Compile audit reports.
- Document audits on the electronic QMS
- Ensure that appropriate CAPAs from audit findings are tracked and followed through to completion.
- Perform desktop audits, when required as per SOP.
- Ensure risk assessment of all vendors is conducted, and audits are planned according to this risk categorization.
- Periodically request information from vendors regarding recent regulatory inspections of their company, review this information and determine risk (if any) to the service provided to Aspen and its product.
- Ensuring vendor ratings system is utilized to assess vendor compliance.
Management of Technical Agreements, Manufacturing Licences and GxP Certificates
- Ensure that technical agreements and SLAs are in place for all third-party vendors involved in manufacture, packing, testing, storage and distribution of finished products
- Draw up Technical and Service Level Agreements (SLA’s) with new vendors/ affiliates / Distributors (SA & SADC) to ensure that all GxP roles, responsibilities and requirements for all parties are stipulated, and both agree to comply
- Ensure that active agreements are being reviewed and updated according to their review dates
- Perform gap analysis to determine which vendors do not have an agreement in place and formulate and actionable plan to close the gap.
- Compile and maintain a database of all vendors for Pharmacare Ltd. containing all relevant information to assist in audits and Technical Agreement (TA) / SLA management.
- Ensure that the TA and SLA SOP, templates, and associated documents are current and effective on the electronic QMS and are reviewed when required.
- Compile TA declaration for the RA department for new submissions and amendments.
- Management of Manufacturing licenses and GxP certificates of all Aspen Pharmacare vendors.
- Distribution and Wholesale Quality
Provide Quality support for Commercial, Distribution and Logistics structures as relates to Distribution and Wholesale
- Ensure Distributor and Wholesaler compliance with sound Quality Assurance principles, GxP and regulatory requirements relating to the warehousing /distribution of medicines in South Africa and SADC
- Ensure appropriate management of blocked stock notifications, Co-Marketing arrangements with distributors, Material listing verifications, Change management, Permit application process and post-release incidents at internal and third-party distributors / wholesalers
Quality Management Systems and GxP Compliance
- Ensuring that Pharmacare and its vendors comply with current and future GxP standards and requirements
- Observing and complying with GxP requirements (e.g. GMP, GWP, GDP, GLP, GDP, etc) as outlined by guidelines, the company SOP’s and written instructions in all tasks and activities
- Observing and complying with Policies, SOPs and processes
- Complete all records and reports timeously and accurately as described in the relevant SOPs, protocols and associated documentation
- Ensure that products are handled according to the required SOPs and documentation
- Compile, review and update SOPs and related documentation (e.g. Work Instruction, standard forms, trackers and all relevant Quality System documents) related to work function to ensure compliance with the relevant Policies, Guidelines, Regulations and Contractual requirements.
- Identify and introduce new policies and procedures where necessary
- Review of processes (SOP’s, Work Instructions, etc) to ensure continuous improvement and the updating of procedures to align accordingly
- Maintain Templates and Lists
- Change Ownership for all assigned change controls and completion of Action Items
- Deviation and CAPA management
- Risk Management, mitigation and performing Quality Risk Assessments were required
- Ensure ongoing Quality and QMS requirements and commitments, as per latest SAHPRA PICS and other relevant guidance, is fulfilled and maintained
- Provide vendor management information for QSMR and any other reporting requirements
- Participating in QMS monthly and annual reviews
- Conducting / assisting with internal self-inspection audits
- Complete Change controls, change actions, Deviations, CAPA, Effectiveness checks, Audit Finding records in accordance with the requirements of the QMS Due dates
Continuous Improvement
- Identifying gaps within current processes and investigation and proposing ways to close the gaps
- Identifying ways to streamline processes, resulting in greater efficiency and productivity
- Enduring the necessary information and statistics generated by the department is accurate and easily retrievable
Other
- ITAC Permit management
- PIT Exemptions
- Assisting with Batch Release process, including deviation management where required
- Participating in Regulatory and Third-Party inspections and audits of Pharmacare or its contracted parties
- Adherence to company HR Policies and Procedures
- Adherence to Company Health and Safety Policies and Procedures
- Participating in training programmes
- Keep abreast of developments in best practice, inspection trends and all QMS related activities
Requirements
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- Minimum of 3 years’ experience in a GxP-accredited pharmaceutical environment, preferably in an MA Holding entity, Distributor Wholesaler or manufacturing facility, of which at least one year must be in Quality
- Quality Auditing experience is mandatory
- Experience in medicine legislation and related guidelines and codes of practice
- Experience in Quality Management Systems required
- Experience in Vendor Management within a GxP-accredited pharmaceutical environment is essential.
- Advanced knowledge of the legislation applicable to the pharmaceutical industry in South Africa (including but not limited to the Medicines and Related Substances Act 101 of 1965, as amended)
- Advanced knowledge of SAHPRA requirements and guidelines
- Sound knowledge of the pharmaceutical industry
- Advanced knowledge of Pic/s and EU Guidelines
SOFT SKILLS AND COMPETENCY REQUIREMENTS
- Excellent communication skills, including verbal and written proficiency in the English & Afrikaans languages
- Administrative, planning and organizational skills
- Electronic database management skills
- Report writing skills
- High level of integrity, ethical values and confidentiality
- Ability to make good decisions
- Customer focus / service-orientated and outcome based
- Initiating action, follow up and time management
- Positive, diligent and hard working
- Ability to prioritize and co-ordinate work
- Self-motivated
- Quality orientation
- Stress tolerance and conflict resolution
- Problem solving, attention to detail and analytical skill
- Methodical implementation skills
- Negotiation Skills
Method of Application
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