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  • Posted: Oct 16, 2024
    Deadline: Not specified
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  • As a company with a rich history since 2006, Booyco Electronics continues to lead with innovation and commitment to our invaluable customers and employees. Be part of a team that takes pride in manufacturing, installing and maintaining comprehensive safety solutions across Southern Africa.
    Read more about this company

     

    Field Services Technician - Middelburg (E2)

    Job Description

    Purpose:

    • Responsible for the installation, maintenance, and repair of electronic equipment and systems at the mine site, this role demands a strong technical background, exceptional problem-solving skills, and the ability to work independently in a challenging environment. The Field Services Technician will deliver high-quality customer service by ensuring the proper installation and maintenance of systems, guaranteeing their optimal operation.

    Education, experience, and competencies:

    • Degree in Electronics, Electrical Engineering, and qualified artisan (Trade)
    • 3-5 years of experience in electronic installations
    • Strong knowledge of electronic systems, including installation, maintenance, and repair.
    • Own Transport and valid driver's license (willing to travel and work overtime)
    • Willing to work on a mining site (Underground and surface)

    Responsibilities:

    Installation and Maintenance:

    • Install systems accurately to meet standards and deadlines.
    • Conduct site and system surveys before installation and quoting.
    • Effectively repair and upgrade existing systems on-site.
    • Ensure all wiring and installations comply with the mine’s electrical and mechanical requirements.
    • Commission and test products, providing education to customers on proper use.
    • Perform routine maintenance and inspections to ensure optimal equipment performance.
    • Diagnose and repair faults in electronic systems and equipment.

    Technical Support:

    • Provide on-site and remote technical support to clients and end-users.
    • Promptly troubleshoot and resolve issues with electronic systems.
    • Assist with field and lab testing for new and existing electronic systems.

    System Optimization:

    • Monitor electronic system performance and suggest improvements for efficiency and reliability.
    • Collaborate with engineering teams to identify and implement system upgrades and enhancements.

    Customer Service:

    • Ensure high levels of customer satisfaction through excellent service delivery.

    Documentation and Reporting:

    • Create and maintain detailed documentation of installations, maintenance, and repairs.
    • Generate reports on system performance, issues, and resolutions.
    • Compile reports for audits upon request by the mines.
    • Maintain accurate records of service activities and client interactions.

    Compliance and Safety:

    • Adhere to all safety protocols and regulations while working on-site.
    • Ensure work areas are organized, clean, and compliant with Occupational Health and Safety standards.
    • Report any safety incidents or hazards to the Manager immediately.

    Additional Duties:

    • Ensure the customer is satisfied with the system’s functionality.
    • Conduct site visits to assess and promptly address problems.
    • Respond quickly to reported failures and ensure timely repairs.
    • Thoroughly test equipment to analyse faults and ensure compliance with installation manual specifications.
    • Order necessary repairs and parts promptly to fix faults.
    • Complete required administration tasks, including service reports, timesheets, and Certificates of Compliance (COCs).

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    Safety Officer

    Main Purpose of the Job

    • To assist the company in complying with current health and safety legislation and/or regulations with the objective of ensuring that all reasonable and proper measures are taken to protect the safety and health of staff.

    Education, experience and competencies

    • Diploma/Certificate in Occupational Health and Safety (SHE related qualification/Degree)
    • 1 - 2 years' experience in safety management or safety auditing (preferably in the mining industry)
    • Technically strong in the field of health, safety and environment (SHE), attention to detail, analytical and interpersonal
    • Valid Driver's License and willing to travel across South Africa.
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Excel)

    Responsibilities

    • Build and maintain strong relationships with internal customers by professional conduct and service delivery that meets deadlines
    • Proactively deal with SHE queries from customers to ensure that issues are resolved, and relationships strengthened
    • Write and implement internal health, safety and environmental (SHE) policies/strategies
    • Draw-up and implement SHE operational procedures
    • Review all service procedures to ensure SHE practises are applied to all procedures.
    • Develop mine safety files for each of the sites
    • Undertake risk assessments to identify potential hazards to reduce risk.
    • Plan safe working practices and making necessary changes
    • Keep up to date and ensure compliance with current health and safety legislation
    • Coordinate the training of personnel in areas of safety, including first aid, CPR, etc
    • Investigate/record incidents, accidents, complaints and cases of ill health
    • Arrange for Occupational Health and Safety evaluations of the workplace by external agencies
    • Receive reports from and respond to orders issued by Department of Labour inspectors
    • Coordinate the company’s emergency procedures and act as the company’s emergency on-site coordinator
    • Write reports, bulletins and newsletters on safety
    • Develop safe metrics and report monthly on performance
    • Adhere to all company policies, rules and regulations in all activities
    • Manage safety documents through the Quality Management system.
    • Perform any reasonable ad hoc tasks and duties required by management

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    Software Development Manager

    Main Purpose of the Job

    • The Software Development Manager plays a crucial role in overseeing the planning, execution, and delivery of software projects. This position is responsible for leading and guiding a team of developers, ensuring the successful development of high-quality software solutions that meet business objectives. The Software Development Manager is also responsible for fostering collaboration, continuous improvement, and innovation within the development team.

    Education, experience and competencies

    • Bachelor's degree in computer science, Software Engineering, or a related field (master's degree preferred).
    • Proficiency in programming languages and development tools relevant to the organization's tech stack.
    • Project management skills and familiarity with project management tools.
    • 5+ years of experience in software development, with at least 2 years in a leadership or managerial role.
    • Proven track record of successfully delivering software projects on time and within budget.
    • Experience with Agile, Scrum, or other development methodologies.

    Responsibilities

    • Team Leadership: Lead, mentor, and manage a team of software developers and data analysts, providing guidance, support, and performance feedback.
    • Project Planning: Collaborate with stakeholders to define project scope, requirements, and timelines, ensuring successful project execution.
    • Technical Guidance: Provide technical expertise and guidance to developers, assisting in solving complex technical challenges.
    • Resource Allocation: Allocate development resources effectively to ensure timely project delivery and optimal team productivity.
    • Code Quality: Establish and enforce coding standards, best practices, and quality assurance processes to ensure high-quality software development.
    • Agile Practices: Implement and oversee Agile or other development methodologies, fostering a culture of continuous improvement and adaptability.
    • Risk Management: Identify potential project risks and develop strategies to mitigate them, ensuring project success and minimizing disruptions.
    • Collaboration: Work closely with designers, and other stakeholders to ensure alignment on project goals and priorities.
    • Performance Tracking: Monitor and evaluate the performance of development projects, ensuring adherence to timelines and quality standards.
    • Innovation: Encourage innovation within the development team, promoting the adoption of new technologies and practices to improve efficiency and product quality.

    Key Performance Indicators (KPI’s):

    • Project Delivery Timeliness: Measurement of software project delivery within defined timelines.
    • Code Quality: Assessment of code quality, adherence to coding standards, and the presence of defects.
    • Team Productivity: Evaluation of the development team's productivity and efficiency.
    • Employee Satisfaction: Feedback from team members on leadership, collaboration, and overall work satisfaction.
    • Innovation Rate: Measurement of the adoption of new technologies and practices within the development team.
    • Stakeholder Satisfaction: Feedback from stakeholders on the quality and relevance of delivered software solutions.
    • Resource Utilization: Evaluation of resource allocation and utilization efficiency.
    • Project Budget Adherence: Measurement of project costs against the allocated budget.
    • Technical Debt Reduction: Progress in reducing technical debt and improving codebase maintainability.
    • Employee Development: Assessment of employee skill development, growth, and career progression within the team.

    go to method of application »

    Software Technician - D1

    Main Purpose of the Job

    • Responsible for maintaining and optimizing the software systems critical to mining operations. This role requires a proactive individual with a strong technical background, excellent problem-solving skills, and the ability to work in a challenging and dynamic environment. The Software Technician will assist the Account Manager with rolling out, troubleshooting, and maintaining software at client premises.

    Education, experience and competencies

    • Matric/Grade 12 preferably with Mathematics and Science
    • National Diploma in Computer Science, Information Technology or related field
    • Certifications in A+, N+ and S+
    • 2 years 'experience in software support, preferably in a mining environment.
    • Own Transport and valid driver’s license (willing to travel and work overtime)

    Responsibilities

    • Maintain and provide 1stline support for all Field Technician tablets on site
    • BEAMS site administration and infrastructure maintenance
    • Provide weekly BEAMS reports for Technical Superintendent and Account Manager
    • Analysis of raw data and providing findings report to Technical Superintendent
    • On-site Network troubleshooting and maintenance
    • Ability to configure and troubleshoot Routers
    • Provide remote support using remote software like Team Viewer and AnyDesk
    • Assist in reviewing, maintaining, and recommending improvements to Systems
    • Performance routine maintenance.
    • Ensure upgrades and repairs on lamproom test stations, pocket tag test stations & lamproom integrations
    • Roll out, troubleshoot and maintain software
    • Provide Incident reports to Technical Superintendent
    • Participate in testing and validation of proximity detection systems in simulated and Field environments
    • Provide training and support for clients on software functionalities
    • Create and maintain technical documentation, including system configurations, troubleshooting guides, and user manuals

    Method of Application

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